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L’evoluzione dei media digitali e la comunicazione Luca Colombo Marketing Director, Microsoft Online Services Group Italy Roma, 29 maggio 2008  Email:  [email_address] IM:  [email_address] Blog:  http://spaziolucacolombo.spaces.live.com   Twitter:  http://www.twitter.com/lucacollombo
From Passive Consumption To Active Participation Davide Armano “Micro Interactions + Direct Engagement in a 2.0 World” Consumer Behavior is  Changing
http://www.flickr.com/photos/stabilo-boss/93136022/sizes/o / Technology Has  Changed  Too
The New WWW Tom March, Web-based educator, author, and instructional designer The New WWW – offering us  whatever  we want,  whenever  and  wherever  we want it – may seem like just an extension of our already-technology-enhanced contemporary life
ANALOGIC DIGITAL NETWORK  DIGITAL Flat screen TVs Digital radio Notebook & tablet PCs Media PCs Games consoles IP TV STBs Media Server Networked DVD players Personal Video Recorders Handheld Games consoles Removable storage Digital Imaging devices MP3 players Multimedia mobile phones PDAs Portable Media Players Digital Trends
The End Result Are Touch Points Which Seem Infinite
Nielsen Online, Mar08 Nielsen Online, Mar08 Italian  Market Population Nielsen Online, Mar08
Verticals outpacing  Total Pop Source: Nielsen Online, Mar08
 
Social Networks  Potential Hi Sat How much is reliable the following media to gather information  before buying a product?  How often an info/opinion found on ... affected your  buying decisions?  Digital PR , Millward Brown Delfo , Mar08 58% 51% 67% Incredibly optimistic about social media. Specific challenges 1)  Tons of inventory . Lack of scarcity creates a liquidity challenge. Working on bringing big brands aboard. 2)  People who are visiting social networks there for different reasons, different uses . Figuring out how to target. 3)  What's the value of a "friend"?  Trying to figure out new metrics to communicate with marketers. One area of  specific weakness :  social networking . The company is having trouble monetizing "social networking" inventory (e.g., MySpace). Guaranteed payments to MySpace, et al, caused the "Traffic Acquisition Cost" rate to jump to almost 90% of network revenue from 84% last quarter. This is not a big deal for Google, but unless Google can figure out a more effective monetization scheme, it's bad news for MySpace. 2007 Q4 Earnings Conference Call
Instant Messaging  in Italy Source: Nielsen Online, Mar08
 
[object Object],Jennifer Carrier Dorman http://jdorman.wikispaces.com/Conferences It is now clear that as a result of this  ubiquitous information   environment and the sheer volume of their interaction with it, today’s students  think and process information fundamentally differently   from their predecessors. Our students today are  all “native speakers” of the digital language  of computers, video games, instantaneous communication, and the Internet. Those of us who were not born into the digital world but have, at some later point in our lives, become fascinated by and adopted many or most aspects of the new technology are  Digital Immigrants. Digital Natives are used to receiving information really  fast .  They like to parallel process and  multi-task.  They prefer their  graphics   before  their text rather than the opposite.  They prefer random access (like  hypertext ).  They function best when  networked .  They prefer  games   to “serious” work.
 
 

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Forum Della Comunicazione May 29th 2008

  • 1. L’evoluzione dei media digitali e la comunicazione Luca Colombo Marketing Director, Microsoft Online Services Group Italy Roma, 29 maggio 2008 Email: [email_address] IM: [email_address] Blog: http://spaziolucacolombo.spaces.live.com Twitter: http://www.twitter.com/lucacollombo
  • 2. From Passive Consumption To Active Participation Davide Armano “Micro Interactions + Direct Engagement in a 2.0 World” Consumer Behavior is Changing
  • 4. The New WWW Tom March, Web-based educator, author, and instructional designer The New WWW – offering us whatever we want, whenever and wherever we want it – may seem like just an extension of our already-technology-enhanced contemporary life
  • 5. ANALOGIC DIGITAL NETWORK DIGITAL Flat screen TVs Digital radio Notebook & tablet PCs Media PCs Games consoles IP TV STBs Media Server Networked DVD players Personal Video Recorders Handheld Games consoles Removable storage Digital Imaging devices MP3 players Multimedia mobile phones PDAs Portable Media Players Digital Trends
  • 6. The End Result Are Touch Points Which Seem Infinite
  • 7. Nielsen Online, Mar08 Nielsen Online, Mar08 Italian Market Population Nielsen Online, Mar08
  • 8. Verticals outpacing Total Pop Source: Nielsen Online, Mar08
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  • 10. Social Networks Potential Hi Sat How much is reliable the following media to gather information before buying a product? How often an info/opinion found on ... affected your buying decisions? Digital PR , Millward Brown Delfo , Mar08 58% 51% 67% Incredibly optimistic about social media. Specific challenges 1) Tons of inventory . Lack of scarcity creates a liquidity challenge. Working on bringing big brands aboard. 2) People who are visiting social networks there for different reasons, different uses . Figuring out how to target. 3) What's the value of a "friend"? Trying to figure out new metrics to communicate with marketers. One area of specific weakness : social networking . The company is having trouble monetizing "social networking" inventory (e.g., MySpace). Guaranteed payments to MySpace, et al, caused the "Traffic Acquisition Cost" rate to jump to almost 90% of network revenue from 84% last quarter. This is not a big deal for Google, but unless Google can figure out a more effective monetization scheme, it's bad news for MySpace. 2007 Q4 Earnings Conference Call
  • 11. Instant Messaging in Italy Source: Nielsen Online, Mar08
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