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OODA as a Business Operations Management Framework
A White Paper Adapted from

Whiskey and Decisions
A highly adaptive learning cycle characterized by 4 stages:
 Observe
 Orient
 Decide
 Act

 OODA Cycles create experiential knowledge
 Knowledge exponentially increases effectiveness through:
 Improved Skills
 Improved predictions
 Improved adaptability
 Speed of decision making
 Air Force Colonel John Boyd (1927-1997) first coined the term OODA Loop to

describe a high stakes, tactical combat decision-making pattern.
 Successful organizations understand that no plan or passes the

test of time and unknowns.

 Great decision makers understand that a plan is useless until it

is acted upon.

 Organizations, like people, learn through repetition.
 Actions begets outcomes
 Outcomes generate learning opportunities
 This process is very intuitive and easy to recall
 It is by nature adaptive
= Plan
 Do not focus on perfection
 Focus on a solid 75% solution and “GO”
 Reward action which creates momentum and learning

 Learning Organizations Recognize Advantages and Opportunities with

increased clarity and accuracy

 Adaptive organizations can seize opportunities when presented
Actual Opportunities, Risks and Unknowns

Missed, Unconsidered,
.hastily acted upon, reacted to

Known's

A

K

E
F

Planned
Opportunities, Risks
Acted upon

OODA:1 A
B C

G

C
B

OODA:2

D

Anticipated Opportunities and Risks =
Planned for in OODA 1

H

2008

2009

D
B

Unforeseen Risk D
Actually affects the Plan far more than C.

C

Foreseen

E
A Known

G

K

Myriad of unknowns remain such!

(Missed Opportunities)

UnSeen

F
(Missed Opportunity)

F Set conditions for success in E and H
(Missed Opportunity)

H
Require a Year to
Develop
(Missed Opportunity)

Optimize and compress the decision cycle to Move out of the React Zone
4:1 OODA Cycle =
4 Times better understanding of the multiple unknowns from
earlier cycles. Increases Flexibility and places the company
ahead of our competitors in a single loop
4
1
2
3

What Conditions and Actions must we create?
How do we mitigate risks and obstacles?
V

P
CF I
B

DG
A

L

M

H

E JK N

2008

X

O

Q

R

U

F
A

D
G
E J

L

H
N

K

2011

2012

2013

V

X

I
MO

Y

2010

P
C

Z

ST

2009

B

W

5 yr Vision

Q
W

R

U
ST

Z
Y
Build Bridges and Destroy Obstacles!
Coordinate
Communicate
Execute
Sustain
Enforce
Monitor
Report

Observe

Act

Trends
Patterns
Condition Assessment
Threats
Opportunities

FOCUSED VISION

Decide

Orient

Note: The Budget is viewed as a resource, a constraint and a metric of success - - not a strategy or a vision.

Define Success
Options
Courses of Action
Evaluation
Simulate/Test
Synthesize
Refine
Recommend
Commitment to a Synchronized Execution of planning
and Operations using OODA cycles to measure Operational Velocity
Success = Commitment and Participation = 80 hours
•
Meeting 1: 5 hrs
Facilitator Lead
Targeted
Assistance
in Preparation

Meeting 2:
Offsite 8hrs
Prep: 8hrs

•
•
•
•

•

What are the Brutal Internal Facts - TAT, Quality, Customer
Satisfaction, Product, Service, Revenue, Growth, market position
How did we get in the current condition (Forensic Intelligence)
Environment – Starting States and Assumptions to carry forward
Futures Analysis (Define the realm of Possible)
Visioning (Pinpoint year endstate with Annual Success Markers &
Metrics)
Identify the Critical Path to success – Nested BU Task and Purpose to
achieve the critical path states. (Strategic Level Detail with BU SWAGs)
– Relate, evaluate and synchronize desired affects on peer
units, revenue, customer satisfaction, service volume, product
development, quality and TAT, growth and market position.

Meeting 3: 4hrs
Prep: 4hrs
Meeting 4: 4hrs
Prep: 4hrs
Meeting 5: 2 hrs
Internal: 80 hrs

Meetings 6-10:
1 hour each BU
40 hrs prep per BU

•

•
•
•
•

•

Operational Estimates - generate business unit plans to support this
strategic vision (task organization of people and resources)
Simulation of the critical path.
Strategic Decision Brief to CEO ()
Operational Planning (Business units conduct the same steps as above
but focus on synchronizing their internal plan with internal assets
Operational Back Briefs to CEO (Verification of BU synchronization
around the strategic plan)
Cycle 1 complete – Cycle 2 starts with KPI FEEDBACK!
1st Strategic OODA Complete ~80 Hours in ? Months

1st Strategic OODA

= Strategic Concepts to Operational Approval

= Task and Purpose
= Decisions by Echelon
5 Year Plan?

2
0
0
8

Clear 5 Yr Vision

Concept
Annual Muscle
Moves

Strategic
Concepts
Approval

Supporting
Plans/Validated
Approved

Deconflict
Operational
Inconsistency

Monitor – Sept
OCT start 2014

Strategic Decisions

Operational
Nesting

Operational
Planning

P Business Alignment
L
A
N Tactical Decisions and Operations
Simulations

Buy-in

Jan 31st
Preparation

Operational
Capability
Assessments

Suitable
Feasible
Acceptable

Detailed
Supporting
Plans

Detailed
Specs
Approved

Detailed
Specs
Completed

End March
Start OODA 1

Monitor
and
Adjust Operational
Inconsistency
End OCT –Start
Build 2014
Strategic
Observations

Strategic Observations

BU Observe

BU Action
to
Reduce Obstacles

BU Observe
Simulation

Strategic Orientation
COA Development

BU Orient
Adapt to lessons
From the Simulation

Strategic
Direction

BU Orient =
COA Ideas &
Estimates

BU Decision on
Adjustments
BU Decisions =
Capabilities and Limitations
Decisions = Negotiated Assessments

Strategy Decision
Value of Iterative Thought and Agreement
Many

Insight Growth and Chance of Success

X-Team Planning Activities and Cycles

High

Else if Relevance & Acceptance Gained - - Insight Growth
Facts , Assumptions
Trends

One
Hours

Low

Growth stunted by indecision and lack of teamwork to forge ahead
Weeks

Time Spent Planning
-Lesson - - Record and forge ahead to increase depth of Insight and Increased situational Understanding

Months
Many

Insight Growth and Chance of Success

X-Team Planning Activities and Cycles

High

ORG OODA Cycle 1 = 70% chance of success solution at the decision point
Final Coordination
Plan Approval

Test and Simulate

Time and circumstance serve as countervailing forces
and degrade chances of success - - Stuff
Happens, and the competitor doesn’t always do what
you want him to do

Synchronization Approval

Coordinate Critical
Path Actions Plan
SFA (Suit, Feasible, Accept)

Generic Options
Analysis

Validation & Acceptance

Future State
Problem Framing
Validation & Acceptance

Current State
Problem Framing
Relevance & Acceptance

Facts , Assumptions
Trends

One
Hours

Growth stunted by indecision and lack of teamwork to forge ahead
Weeks

Low
Months

Time Spent Planning
- Grow Insight by moving the planning group all the way through the OODA cycle - - Like outcome is a 70% solution!
- However, as Time Marches on, The plan must continuously adapt to changing circumstances in the 30%
Org Cycle 3
Many

High

Final Coordination

Test and Simulate

Generic Options
Analysis

Validation & Acceptance

Future State
Problem Framing
Validation & Acceptance

Current State
Problem Framing

Insight from OODA Cycle 1 passed
Insight from OODA Cycle 1 passed

SFA (Suit, Feasible, Accept)

Coordinate Critical
Path Actions Plan

Synchronization Approval

Plan Approval

Coordinate Critical
Path Actions Plan

Synchronization Approval

Coordinate Critical
Path Actions Plan
SFA (Suit, Feasible, Accept)

Generic Options
Analysis

Validation & Acceptance

Future State
Problem Framing

SFA (Suit, Feasible, Accept)

Generic Options
Analysis

Validation & Acceptance

Future State
Problem Framing

Insight Growth and Chance of Success

Plan Approval

Final Coordination

Synchronization Approval

Test and Simulate

Insight from OODA Cycle 1 passed

Final Coordination

ORG OODA Cycle 1

Test and Simulate

Plan Approval

Insight from OODA Cycle 1 passed

X-Team Planning Activities and Cycles

Org Cycle 2

Validation & Acceptance

Current State
Problem Framing

Validation & Acceptance

Relevance & Acceptance

Current State
Problem Framing

Facts , Assumptions
Trends

Relevance & Acceptance

Facts , Assumptions
Trends

Relevance & Acceptance

Facts , Assumptions
Trends

One
Hours

Growth stunted by indecision and lack of teamwork to forge ahead
Weeks

Low
Months

Time Spent Planning
-Repeat the cycles to account for the unexpected 30% - ID plan and watch for Branches and sequels to your critical path
Cycle 3 - Contingency

Cycle 2 - Opportunity

Test and Simulate

Final Coordination

X-Team Planning Activities and Cycles

Cycle 2 - Contingency
Cycle 1-Base

Synchronization Approval

Synchronization Approval

Test and Simulate

SFA (Suit, Feasible, Accept)

Generic Options
Analysis

Validation & Acceptance

Future State
Problem Framing
Validation & Acceptance

Current State
Problem Framing
Relevance & Acceptance

SFA (Suit, Feasible, Accept)

Coordinate Critical
Path Actions Plan

Synchronization Approval

Coordinate Critical
Path Actions Plan

Coordinate Critical
Path Actions Plan

Test and Simulate

Plan Approval

SFA (Suit, Feasible, Accept)

Generic Options
Analysis

Validation & Acceptance

Future State
Problem Framing
Validation & Acceptance

Current State
Problem Framing

Coordinate Critical
Path Actions Plan

Test and Simulate

Plan Approval

Final Coordination

Synchronization Approval

Plan Approval

Final Coordination

Generic Options
Analysis

Validation & Acceptance

Future State
Problem Framing
Validation & Acceptance

Current State
Problem Framing

SFA (Suit, Feasible, Accept)

Generic Options
Analysis

Validation & Acceptance

Future State
Problem Framing
Validation & Acceptance

Current State
Problem Framing
Relevance & Acceptance

Facts , Assumptions
Trends

Relevance & Acceptance

Facts , Assumptions
Trends

Relevance & Acceptance

Facts , Assumptions
Trends

Facts , Assumptions
Trends

One
Hours

High

Insight Growth and Chance of Success

Many

Low
Weeks

Time Spent Planning
-Compress the cycle as much as possible to increase knowledge and success
-”The plan is to keep planning- Observe-Orient-Decide and Act to achieve the larger vision while adjusting as
necessary to account for the 30% unknown factor.

Months

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A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 

OODA for businesses

  • 1. OODA as a Business Operations Management Framework A White Paper Adapted from Whiskey and Decisions
  • 2. A highly adaptive learning cycle characterized by 4 stages:  Observe  Orient  Decide  Act  OODA Cycles create experiential knowledge  Knowledge exponentially increases effectiveness through:  Improved Skills  Improved predictions  Improved adaptability  Speed of decision making  Air Force Colonel John Boyd (1927-1997) first coined the term OODA Loop to describe a high stakes, tactical combat decision-making pattern.
  • 3.  Successful organizations understand that no plan or passes the test of time and unknowns.  Great decision makers understand that a plan is useless until it is acted upon.  Organizations, like people, learn through repetition.  Actions begets outcomes  Outcomes generate learning opportunities  This process is very intuitive and easy to recall  It is by nature adaptive
  • 4.
  • 6.  Do not focus on perfection  Focus on a solid 75% solution and “GO”  Reward action which creates momentum and learning  Learning Organizations Recognize Advantages and Opportunities with increased clarity and accuracy  Adaptive organizations can seize opportunities when presented
  • 7. Actual Opportunities, Risks and Unknowns Missed, Unconsidered, .hastily acted upon, reacted to Known's A K E F Planned Opportunities, Risks Acted upon OODA:1 A B C G C B OODA:2 D Anticipated Opportunities and Risks = Planned for in OODA 1 H 2008 2009 D B Unforeseen Risk D Actually affects the Plan far more than C. C Foreseen E A Known G K Myriad of unknowns remain such! (Missed Opportunities) UnSeen F (Missed Opportunity) F Set conditions for success in E and H (Missed Opportunity) H Require a Year to Develop (Missed Opportunity) Optimize and compress the decision cycle to Move out of the React Zone
  • 8. 4:1 OODA Cycle = 4 Times better understanding of the multiple unknowns from earlier cycles. Increases Flexibility and places the company ahead of our competitors in a single loop 4 1 2 3 What Conditions and Actions must we create? How do we mitigate risks and obstacles? V P CF I B DG A L M H E JK N 2008 X O Q R U F A D G E J L H N K 2011 2012 2013 V X I MO Y 2010 P C Z ST 2009 B W 5 yr Vision Q W R U ST Z Y Build Bridges and Destroy Obstacles!
  • 9. Coordinate Communicate Execute Sustain Enforce Monitor Report Observe Act Trends Patterns Condition Assessment Threats Opportunities FOCUSED VISION Decide Orient Note: The Budget is viewed as a resource, a constraint and a metric of success - - not a strategy or a vision. Define Success Options Courses of Action Evaluation Simulate/Test Synthesize Refine Recommend
  • 10. Commitment to a Synchronized Execution of planning and Operations using OODA cycles to measure Operational Velocity Success = Commitment and Participation = 80 hours • Meeting 1: 5 hrs Facilitator Lead Targeted Assistance in Preparation Meeting 2: Offsite 8hrs Prep: 8hrs • • • • • What are the Brutal Internal Facts - TAT, Quality, Customer Satisfaction, Product, Service, Revenue, Growth, market position How did we get in the current condition (Forensic Intelligence) Environment – Starting States and Assumptions to carry forward Futures Analysis (Define the realm of Possible) Visioning (Pinpoint year endstate with Annual Success Markers & Metrics) Identify the Critical Path to success – Nested BU Task and Purpose to achieve the critical path states. (Strategic Level Detail with BU SWAGs) – Relate, evaluate and synchronize desired affects on peer units, revenue, customer satisfaction, service volume, product development, quality and TAT, growth and market position. Meeting 3: 4hrs Prep: 4hrs Meeting 4: 4hrs Prep: 4hrs Meeting 5: 2 hrs Internal: 80 hrs Meetings 6-10: 1 hour each BU 40 hrs prep per BU • • • • • • Operational Estimates - generate business unit plans to support this strategic vision (task organization of people and resources) Simulation of the critical path. Strategic Decision Brief to CEO () Operational Planning (Business units conduct the same steps as above but focus on synchronizing their internal plan with internal assets Operational Back Briefs to CEO (Verification of BU synchronization around the strategic plan) Cycle 1 complete – Cycle 2 starts with KPI FEEDBACK!
  • 11. 1st Strategic OODA Complete ~80 Hours in ? Months 1st Strategic OODA = Strategic Concepts to Operational Approval = Task and Purpose = Decisions by Echelon 5 Year Plan? 2 0 0 8 Clear 5 Yr Vision Concept Annual Muscle Moves Strategic Concepts Approval Supporting Plans/Validated Approved Deconflict Operational Inconsistency Monitor – Sept OCT start 2014 Strategic Decisions Operational Nesting Operational Planning P Business Alignment L A N Tactical Decisions and Operations Simulations Buy-in Jan 31st Preparation Operational Capability Assessments Suitable Feasible Acceptable Detailed Supporting Plans Detailed Specs Approved Detailed Specs Completed End March Start OODA 1 Monitor and Adjust Operational Inconsistency End OCT –Start Build 2014
  • 12. Strategic Observations Strategic Observations BU Observe BU Action to Reduce Obstacles BU Observe Simulation Strategic Orientation COA Development BU Orient Adapt to lessons From the Simulation Strategic Direction BU Orient = COA Ideas & Estimates BU Decision on Adjustments BU Decisions = Capabilities and Limitations Decisions = Negotiated Assessments Strategy Decision
  • 13. Value of Iterative Thought and Agreement Many Insight Growth and Chance of Success X-Team Planning Activities and Cycles High Else if Relevance & Acceptance Gained - - Insight Growth Facts , Assumptions Trends One Hours Low Growth stunted by indecision and lack of teamwork to forge ahead Weeks Time Spent Planning -Lesson - - Record and forge ahead to increase depth of Insight and Increased situational Understanding Months
  • 14. Many Insight Growth and Chance of Success X-Team Planning Activities and Cycles High ORG OODA Cycle 1 = 70% chance of success solution at the decision point Final Coordination Plan Approval Test and Simulate Time and circumstance serve as countervailing forces and degrade chances of success - - Stuff Happens, and the competitor doesn’t always do what you want him to do Synchronization Approval Coordinate Critical Path Actions Plan SFA (Suit, Feasible, Accept) Generic Options Analysis Validation & Acceptance Future State Problem Framing Validation & Acceptance Current State Problem Framing Relevance & Acceptance Facts , Assumptions Trends One Hours Growth stunted by indecision and lack of teamwork to forge ahead Weeks Low Months Time Spent Planning - Grow Insight by moving the planning group all the way through the OODA cycle - - Like outcome is a 70% solution! - However, as Time Marches on, The plan must continuously adapt to changing circumstances in the 30%
  • 15. Org Cycle 3 Many High Final Coordination Test and Simulate Generic Options Analysis Validation & Acceptance Future State Problem Framing Validation & Acceptance Current State Problem Framing Insight from OODA Cycle 1 passed Insight from OODA Cycle 1 passed SFA (Suit, Feasible, Accept) Coordinate Critical Path Actions Plan Synchronization Approval Plan Approval Coordinate Critical Path Actions Plan Synchronization Approval Coordinate Critical Path Actions Plan SFA (Suit, Feasible, Accept) Generic Options Analysis Validation & Acceptance Future State Problem Framing SFA (Suit, Feasible, Accept) Generic Options Analysis Validation & Acceptance Future State Problem Framing Insight Growth and Chance of Success Plan Approval Final Coordination Synchronization Approval Test and Simulate Insight from OODA Cycle 1 passed Final Coordination ORG OODA Cycle 1 Test and Simulate Plan Approval Insight from OODA Cycle 1 passed X-Team Planning Activities and Cycles Org Cycle 2 Validation & Acceptance Current State Problem Framing Validation & Acceptance Relevance & Acceptance Current State Problem Framing Facts , Assumptions Trends Relevance & Acceptance Facts , Assumptions Trends Relevance & Acceptance Facts , Assumptions Trends One Hours Growth stunted by indecision and lack of teamwork to forge ahead Weeks Low Months Time Spent Planning -Repeat the cycles to account for the unexpected 30% - ID plan and watch for Branches and sequels to your critical path
  • 16. Cycle 3 - Contingency Cycle 2 - Opportunity Test and Simulate Final Coordination X-Team Planning Activities and Cycles Cycle 2 - Contingency Cycle 1-Base Synchronization Approval Synchronization Approval Test and Simulate SFA (Suit, Feasible, Accept) Generic Options Analysis Validation & Acceptance Future State Problem Framing Validation & Acceptance Current State Problem Framing Relevance & Acceptance SFA (Suit, Feasible, Accept) Coordinate Critical Path Actions Plan Synchronization Approval Coordinate Critical Path Actions Plan Coordinate Critical Path Actions Plan Test and Simulate Plan Approval SFA (Suit, Feasible, Accept) Generic Options Analysis Validation & Acceptance Future State Problem Framing Validation & Acceptance Current State Problem Framing Coordinate Critical Path Actions Plan Test and Simulate Plan Approval Final Coordination Synchronization Approval Plan Approval Final Coordination Generic Options Analysis Validation & Acceptance Future State Problem Framing Validation & Acceptance Current State Problem Framing SFA (Suit, Feasible, Accept) Generic Options Analysis Validation & Acceptance Future State Problem Framing Validation & Acceptance Current State Problem Framing Relevance & Acceptance Facts , Assumptions Trends Relevance & Acceptance Facts , Assumptions Trends Relevance & Acceptance Facts , Assumptions Trends Facts , Assumptions Trends One Hours High Insight Growth and Chance of Success Many Low Weeks Time Spent Planning -Compress the cycle as much as possible to increase knowledge and success -”The plan is to keep planning- Observe-Orient-Decide and Act to achieve the larger vision while adjusting as necessary to account for the 30% unknown factor. Months