2. History
Founded in May 1994 and structured through 04 areas of expertise that
complement each other - Organizational Effectiveness, Compensation, People
Development, and Perception Survey, WISDOM already carried out projects in
more than 100 domestic and multinational companies of medium and large size, in
Brazil and abroad.
The biggest proof of its professional competence is the quality of the relation that
it maintains with its clients, a clear reflection of their judgment about its capacity
to help them in the most complex problems involving their areas of expertise.
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3. Mission
To generate strategic information and develop differentiated consulting
solutions that promote its clients’ change, growth, and sustainability.
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4. Values
Integrity, honesty, and transparency in all activities
and relationships.
Integration and cooperation among areas and
people.
Ongoing learning and development.
People valued, committed, and accomplished.
Ongoing learning and development.
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5. Areas of Expertise
Organizational
Compensation
Effectiveness
Perception People
Research Development
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6. Organizational
Effectiveness
Diagnosis and Organizational Strategy
Organizational Modeling
Processes Rationalization
Structures and Processes Benchmark
Organizational Development and People Management Guidelines,
Policies and Procedures
Products & Services
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7. Organizational
Effectiveness
Diagnosis and Organizational Strategy - Focused on the identification and
analysis of business model, competitive edges, enterprise’s potential problems
and risks, involves the definition of Action Plans based on plausible scenarios that
allow them to anticipate to the market, and to support efforts of adjustment
both in the organizational management and human capital, and in Products &
Services for its mission, vision, values, objectives, and business strategies.
Organizational Modeling - Focused on the modeling of a managerial structure
aligned with the mission, vision, objectives and business strategies of the
company, provides proactive performance, quick and integrated with clients and
suppliers, guiding managers and their teams in the pursue of results in their
areas and in the organization.
Products & Services
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8. Organizational
Effectiveness
Processes Rationalization - Next step and to complete the organizational
modeling; this project is focused on analysis and redesign of the work processes
flow carried out from the breakdown of the key results areas of positions included
in the structure. It involves, in addition to the proposal of careers of defined
individual contribution, based on the professional skills required from professionals
fitting them.
It aims at maximizing synergies and guiding the qualitative and quantitative
adjustment of the enterprise’s staff, and complete the improvement actions of the
structure, and to consolidate its organizational model.
If desirable, WISDOM can develop models of competence by career axle, properly
aligned to the model adopted for the Company’s command levels.
Products & Services
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9. Organizational
Effectiveness
Structures and Processes Benchmark - Survey that aims at identifying the best
practices, opportunities for improvement, and / or trends in organizational and
people management to subsidize projects to streamline specific areas and / or the
company as a whole.
Organizational Development and People Management Guidelines, Policies
and Procedures - Focused on the conception of an integrated instrument that
supports the decentralization of people management.
Products & Services
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10. Areas of Expertise
Organizational
Effectiveness Compensation
Perception People
Research Development
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11. Compensation
WISDOM Compensation Management System
WISDOM Compensation Survey - PWR
Custom Salary Survey
Executive Job Pricing
Club Surveys
Sales Force Compensation Program
Variable Compensation Program
Participation in Results Program
Products & Services
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12. Compensation
WISDOM Compensation Management System - Designed from functional and
behavioral competences, this measurement tool of positions content (job points),
or value added by individuals (personal points) allows defining set structure that
reflects, clearly its relative importance for the company.
Designed to be compatible with other international methodologies, while
offering the advantage of providing a quantitative evaluation of job content as a
basis for compensation surveys, rather than simple “job matching” based on
similar titles and other qualitative similarities.
The system, in addition to supporting the definition of the Company’s policy,
strategy, and compensation, is also used in "final tying" of Organizational
Modeling projects for both the managerial structures and work processes.
Products & Services
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13. Compensation
WISDOM Compensation Survey - PWR - Supports companies that participate in
the management process of this issue, providing them with management,
quantitative, and qualitative information about salary, bonuses, benefits, and
awards practices in the compensation market (global, regional, by industry, and
selected).
This is a database that gathers information on more than 25,000 compensation
practices organized by points (content measures - job or personal points), of about
150 participating companies, which account for something like 11.5% of national
GDP.
Products & Services
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14. Compensation
Other research options in this area of expertise, are:
Executive Job Pricing: Allows knowing the external competitiveness
degree of the salary, bonuses, benefits, and awards practices of the
compensation markets for a specific set of executive positions.
Executive Job Pricing: Allows knowing the external competitiveness
degree of the salary, bonuses, benefits, and awards practices of the
compensation markets for a specific set of executive positions.
Club Surveys: Survey conducted for a group of companies of the same
industry. Allows adjusting the internal consistence and the external
competitiveness of compensation and benefits practices of each one of the
enterprises in face of the ensemble of participants.
Products & Services
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15. Compensation
The following rewards Programs work as "attitude changing agents." They
aim at consolidating a culture focused on results that encourages and
recognizes differentiated individual and collective performance.
Participation in Results Program
Variable Compensation Program.
Participation in Results Program
The main difference in WISDOM to deploy them is the expertise to structure
mathematical simulation models - performance indicators and their relative
weights - to ensure the achievement of goals..
Products & Services
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16. Areas of Expertise
Organizational
Compensation
Effectiveness
Perception People
Research
Development
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17. People Development
Processes
Competence Model
Performance Management
Career and Succession
Coaching
Assessment
Clients Relations Management
Competence Development Actions
Matrix
Products & Services
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18. People Development
Processes
Competence Model - Tool that allows aligning human resources management
with the business strategy and the existing challenges. Clarifies what needs to be
done to achieve higher performance levels. It integrates and optimizes planning,
assessment, selection, development, compensation, and career and succession
processes.
Performance Management - Allows planning and evaluating the performance
thoroughly and consistently, as well as supporting the decision-making process
regarding training and development, compensation, promotions, transfers or
dismissals, as well as recruitment and selection of new professionals.
Products & Services
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19. People Development
Processes
Career and Succession - System that supplements integrated HR management. It
aims at expanding the contribution of people and the Company’s ability to attract
and retain talent, in addition to guiding the education of leaders focusing its
business strategy on the medium and long term. It is structured from the integration
of 04 modules, namely the Performance Management System, Succession Lines, the
Individual Career Expectancies, and Professionals’ potential identification.
Coaching - Tool for potentiating individual learning, focus and encourages
behavioral changes to meet specific needs of each professional and to meet
organizational expectations. Provides guidance, incentive to experimentation, and
reflection space, aimed at expanding self-knowledge and promoting the
development of the individual in his/her professional role.
Products & Services
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20. People Development
Processes
Assessment - Process that allows mapping the target-audience regarding the
required Competences Profile, and survey reliable information that provide better
exploitation of people in the organization. Allows identifying the position of each
professional in a performance and potential matrix, as well as compatible
development and self-development actions aligned with the company’s business
strategies.
Client Relations Management - Process of cultural change of the sales force that
aims at leveraging results, exceed the clients’ expectations, and contributing to
increase their loyalty. Therefore, it uses information from Customer Satisfaction
Survey, Sales Force Diagnosis, and from the company’s competitive strategies to
trace the Ideal Sales Force Profile, and guide the design of Education Program
focused on their behavioral change, in addition to integrating the profile to the
Performance Management System.
Products & Services
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21. People Development
Processes
Competence Development Actions Matrix - Resource that allows the
organization to provide clear guidelines to enable people to fill the gaps
identified regarding the required skills. Optimizes investment in training and
development, and guides the self-development, enabling the generation of
superior results and the sustentation of the company’s leading edge over time.
Products & Services
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22. People Development
Corporate Education
Leadership:
Leadership
Strategic Results Management Technical:
The New Leadership Internal HR Consultants
Leader Coach Presentation Techniques
Performance Management Career Management
Team building - Indoor & Outdoor
“Tailored” Training: Behavioral:
Conceived and/or adjusted to Team Development
the clients’ demands Communication and Influence
Change Management
Emotional Intelligence
Personal Marketing
Products & Services
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23. People Development
Corporate Education
Leadership - Structured based on simple and practical concepts on the LEADERSHIP
theme. The WISDOM methodology uses Feedback Report (surveyed before the
event) in order to support the devolutions, discussions, work out the search for
consensus, and alignment with the best practices for the company’s strategic
moment (16 or 24hours.).
Strategic Results Management - Addressed to managers who want to offer
contributions that make a difference. From a reflection on what means to manage
strategic results centered on the client, the participants rethink their role as
managers, their key responsibility area, and analyze their management practices
with the objective of obtaining effectiveness gains (16 hours).
The New Leadership - Indicated for managers who want to know concepts and
practices of people management with the objective of exercising energized,
positive, and stimulant leadership of high performance standards (16 hours).
Products & Services
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24. People Development
Corporate Education
Leader Coach - Addressed to managers who need to develop or improve the
ability to develop people, making them self assured, productive, and motivated
with their own growth. Through experiences and practical exercises, the
participants will understand the importance of coaching and will develop the
key abilities that allow them to assess people, influence them, and commit them
to their own self-development (16 hours).
Performance Management - Workshop addressed to organizations that wish to
prepare their managers for the use of the available tooling for performance
management. Departing from a systemic vision of what does it mean to manage
performance form a strategic perspective, oriented for results and for the
individual development, the participants will learn to write measurable goals, to
hire, follow-up the performance, and to provide feedback, committing
subordinates with their self-development (16 hours.).
Products & Services
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25. People Development
Corporate Education
Teambuilding - indoor & outdoor - Transformation process indicated for groups
of professionals who need to work "their relations" and "their identity" to
obtain the alignment of all in relation to the Company’s goals and strategies.
From a dynamic approach, with or without outdoor experiences, the participants
will review concepts, will define rules of coexistence, and will develop attitudes
that favor the construction of a "team spirit" where the result is greater than the
sum of its members (16 hours).
Internal HR consultants - Indicated for HR professionals who want to strengthen
their performance as internal consultants, in a strategic perspective, focused on
business needs and for a systemic view of the HR processes (16 hours).
Products & Services
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26. People Development
Corporate Education
Presentation Techniques - Addressed to professionals interested in acquiring
security upon preparing presentations, improve and develop personal skills in all
processes that demand verbal deliveries (16 hours.).
Career Management - Addressed to professionals interested in acquiring a vision
of changes in career management, given the influence of the demands of the
business environment; discuss actions to manage their own careers; forms of
reward for professional development adherent to the model of skills adopted by
the company, creating space for discussion and review of the model used by
organization where they perform (16 hours.).
Products & Services
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27. People Development
Corporate Education
Team Development - Intended for managers and professionals who must
understand the dimensions of an effective team, notice deviations and
dispersions that occur in work groups, their causes and consequences; identify
the different characteristics of contribution; the commitments to continuity and
motivation of teams, and the ways to transform such dimensions in an action
plan, in addition to participating in the process of creations of an
entrepreneurial “teamwork” culture (16 hours).
Communication and Influence - Indicated for professionals who need to
improve their communication and influence skills. By knowing their individual
characteristics, the participant will develop greater clarity and objectivity upon
expressing ideas, resulting in more timely and proper deliveries that ensure the
fluidity to the interpersonal communication process (16 hours.).
Products & Services
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28. People Development
Corporate Education
Change Management - Addressed to the responsible persons for the conduction
of change to be implemented in the company. Guides the process of action
planning that lead to the adoption of a positive and committed attitude of the
employees; allows knowing and managing their own attitude, in order to inspire
credibility and trust in the internal audience on what concerns results (16 hours).
Emotional Intelligence - Indicated for interested persons in knowing the
importance of the issue in the professional environment, mainly in the
conduction of critical situations of the day-to-day. The added value is in the fact
that developing the emotional intelligence is key to leverage skills connected to
high performance (16 hours).
Products & Services
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29. People Development
Corporate Education
Personal Marketing - Intended for those who want to start a self-development
process focused on the improvement of his/her image; to face and overcome
situations of exposure required for his/her recognition in the enterprise and out
of it; to identify and deal with the strengths and weaknesses, and personal
insecurity to transform them into allies in the “sale” of his/her image (16 hours).
Products & Services
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30. Areas of Expertise
Organizational
Compensation
Effectiveness
Perception People
Development
Research
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32. Perception Surveys
Organizational Climate Survey - Na effective way to measure the degree of
satisfaction of the professionals regarding different organizational aspects and
people management aspects. The result of this survey helps in decision making
focused on the improvement of motivation levels, adherence, and commitment of
its internal audience.
Sales Force Diagnosis - Na effective tool to identify the collective perception of
the members of the Sales Force (sales, marketing, quality, logistics, technical
service...) about organizational aspects, people management, and competitiveness
of the enterprise that affect the motivation, commitment, and consequent
performance of the team. The result of this survey supports management
decisions making focused on the alignment between the team’s efforts and the
business strategies to be implemented.
Products & Services
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33. Perception Surveys
Internal Clients’ Satisfaction Survey - A safe way to survey the collective
perception of the internal clients’ areas, regarding your capacity of response, the
quality of the “delivery”, flexibility in the assistance, and relationship with them.
The result of this survey supports a reflection on the mission of the analyzed area,
and the need to streamline your work processes, in order to improve the
interfacing relations suppliers-internal clients.
Products & Services
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34. Some WISDOM‘s
Clients
AB BRASIL (Burns Philp) BG SOUTH AMERICA CLARO (ex BCP)
ABENGOA BG SOUTHERN CONE CLARIANT
AGÊNCIA ESTADO IQARA ENERGY COMGÁS
ALCAN IQARA GNV CONTROLAR
ALCOA BHP BILLITON COPENOR
ALUMAR BIOMÉRIEUX COQUEPAR
OMNIA BRASCAN BRASIL DALKIA
ALSTOM BESA DANNEMANN
ALDORO CATLE DETEN
ANHEMBÍ CESBRA EDITORA MODERNA
ARACRUZ COMFLORESTA ETERNIT
ARAFORROS BRASKEM ESSILOR
ARCELORMITTAL BRASMETAL WAELZHOLZ FADEMAC
ARMCO CABOT FCC
AUNDE COPLATEX CARAÍBA METAIS FICAP
BAHIAGÁS CARGILL GERDAU
BARBOSA MÜSSNICH CETREL GRUPO JULIO SIMÕES
BAUSCH & LOMB CETREL LUMINA GRUPO ORSA
BG GROUP CIMENTO MAUA (Lafarge) JARI CELULOSE
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35. Some WISDOM‘s
Clients
ORSA CEL. E PAPEL COELBA RPC
ORSA FLORESTAL ITAPEBI GAZETA DO POVO
HOLCIM NC ENERGIA REDE PARANAENSE TV
IBERDROLA TERMO PE SAMA
INTELBRAS NIPLAN SEW
INTERMÉDICA NEXANS STORAENSO
INTERNATIONAL PAPER NIKE SUZANO PETROQUÍMICA
KARSTEN ORGANON TOZZINI FREIRE ADVOGADOS
LAFARGE ALUMINOSO PARMALAT TRANSPORTES BERTOLINI
LEÃO JUNIOR PATRI TRENCH, ROSSI E WATANABE
LINKLATERS PERDIGÃO USIMINAS
LOCALIZA PETROCOQUE USIPARTS
LUBRIZOL PETROFLEX VC
MD PAPÉIS PROMEDON VEIRANO ADVOGADOS
MINERAÇÃO CARAÍBA PETROQUÍMICA TRIUNFO VERACEL CELULOSE
MRS LOGÍSTICA RECKITT BENCKISER VESÚVIUS
NEOENERGIA REDE BAHIA VITOPEL
CELPE REXAM CAN VM
COSERN
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36. Founder Biography
Luiz Carlos Bueno, General Manager and biggest shareholder, responds for the
General Management of WISDOM, and as a consultant, leads projects involving the
specialties of Organizational Effectiveness and Compensation Management
Solutions.
Specialization in Executive Coaching – 2007 – Instituto EcoSocial – São Paulo – SP
Educational course of Consultants in Human Development and Leadership
Enablers - ADIGO - São Paulo - SP - (in progress).
B.Sc. in Marketing - 1977 - ESPM – Escola Superior de Propaganda e Marketing -
São Paulo - SP.
MBA in Marketing (1985) and Finance (1986) - FGV - Fundação Getúlio Vargas - São
Paulo - SP.
He founded WISDOM in May 1994. Formerly, he was Regional Director of Hay do
Brasil for almost 9 years, and held positions of management and general
management in different national and multinational companies, developing
activities in the internal and international market.
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37. Biography
Key-Personnel
WISDOM, considering the project needs and size, counts on a qualified
network of own and associated consultants, who are allocated in
accordance with their expertise.
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