11/29/2012 Guest Lecture SUNY IST 535 Web Database Programming

1. It does not work...
IfTheusercan’tUseIt
Luke Charde
User Experience Lead, NYS Dept of Labor
SUNY IST 535 Web Database Programming, 2012-11-29
(title quote by Susan Dray)

2. MyPerspective
UserExperience&
InterfaceDesignLead
1999 2012
NewYorkState

3. versus
user interface
user experience

4. Bad UI... Less Terrible UX

5. Bad UX... Pretty UI

6. user interface
UI is typically a
combination of
visual design
(the look and feel)
and the interaction
design
(how it works)

7. user experience
UX design deals
with the overall
experience
associated with
the use of a
product or service.

8. - Dain Miller
User Interface is the
saddle, the stirrups, and
the reigns.
User Experience is the
feeling you get being able
to ride the horse.
http://www.webdesignerdepot.com/2012/06/ui-vs-ux-whats-the-difference/

9. User Experience
how
Valuable
is it?
http://dryicons.com/
The Secret user
centered
design
process
•process
•tools
•resources

10. User Experience
how Valuable?

11. $550 Billion

12. - Steve Jobs
Some people think design
means how it looks.
But, of course,
if you dig deeper,
it's really how it works.

13. http://www.fotopedia.com/items/flickr-2066055069

14. http://www.fotopedia.com/items/flickr-2066055069

17. $220 Billion

18. -Google Phiolsophy: Point #1
Focus on the user
and all else will follow.
http://www.google.com/about/company/philosophy/

21. The hidden costs
Support/training

22. What is
The Secret?

26. The Secret:
Honor the user’s intent.

27. Creators/Users

28. Creators Users

29. How to Create Products using a
User Centered
Design process

32. Personas

34. 5 why why
why why why
http://en.wikipedia.org/wiki/5_Whys

36. Sythesize

37. Sythesize

38. Sythesize

40. imitation vs mastery
•Inspiration Libraries
•Design Patterns
•Principles
•Heuristics

41. Inspiration Library (Evernote)

42. Design Patterns

43. Design Patterns

44. Design Patterns

45. - [Patternry](http://www.patternry.com/)
- [TimeTripper](http://www.time-tripper.com/uipatterns/)
- [Yahoo Patterns](http://developer.yahoo.com/ypatterns/)
- [Quince](http://quince.infragistics.com)
- [UI Patterns](http://ui-patterns.com/)
- [Welie](http://www.welie.com/patterns)
Design Patterns

46. Sketch

47. Sketch

49. Usability Testing

51. Balsamiq Mockups
http://www.balsamiq.com/products/mockups

52. Interactive Prototype

57. It does not work...
IfTheusercan’tUseIt
Luke Charde
User Experience Lead, NYS Dept of Labor (title quote by Susan Dray)

58. Further Exploration
- [Smashing Magazine](http://uxdesign.smashingmagazine.com/)
- [UX Stack Exchange](http://ux.stackexchange.com/)

59. thank you!
www.albanyUX.org www.linkedin.com/in/lukecharde @lukecharde
?
hello@lukecharde.com