2. 4 TYPES OF COMMUNICATION Verbal Communication Non-Verbal Communication Written Communication Visual Communication
3. VERBAL COMMUNICATION Interaction with people Face-to-face Key components are sound, words, speaking and language. Over 3,000 languages spoken in the word
5. Interpersonal speaking First impressions Think before you speak Different styles of speaking Expressive style Directive style Problem-solving style Meta style
6. Public Speaking Topic Purpose of your speech Get to know your audience Organize your speech Adding an introduction Conclusion to your speech
7. NON-VERBAL COMMUNICATION Physical ways of communication Creative and aesthetic non-verbal communication Sign language Body language Physical contact
10. Business letters Writing reflects you Difference in letters and memo’s Key to good letters Format
11. Newsletters and Brochures Audience and purpose in mind Designed for the awareness of your company Two types of brochure Image and information.
12. Image Strongest image Arrange photo’s Put out interesting quotes or statements Decide on how much space to give a story
13. Information Keep pictures near to text Use small tap indentations Use bold or italics Provide email address or phone number No information on the back of the page.
14. Visual communication Visual display of information Photographs, signs, symbols and designs Television and video clips are an electronic form . Telecommunications, intranet, e-mail and internet.
16. Intranet Interoffice website Intranet is different to the internet Its private Benefits of the intranet Improves contact between company and customers, centralized location for e-mails and document distributions and updates.
17. E-mail Message that is sent to people via computer Less formal than a letter Can be sent to anywhere within matters of seconds Benefits of e-mail Faster than US postal service, cheap and reliable, security and reduce transit and paperwork.
18. Internet Used for updating our skills and information Vast information system Allowing people to communicate, conduct business, research and shop. Other examples of how the internet is used E-mails, discussion groups, news, travel and weather.
19. My websites where I got my information. http://cobweb2.louisville.edu/faculty/regbruce/bruce//mgmtwebs/commun_f98/Technology.htm http://www.buzzle.com/articles/four-types-of-communication.html