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1
MARKETING
TO 18-30’S
IN THE REAL WORLD
2
• Millennials, ‘Gen Y’
• aged 18 – 34
• hard to engage
• exposed to 600 ads a day1)
• filter them expertly
• consume less TV, less traditional media
• state of “continuous, partial attention”
• expect “something in return” from ads
• Key trends
• Response to paid search < 0.4%2
• Top 2 influencers of decisions :
• Word-of-mouth
• Point of sale
(up to 70% of decisions)
• Retention x4 with emotional response
Meet the generation who have switched off
…. traditional media
Sources 1) Media Matters 2) UC Berkeley & eBay
4
Why it works
… via the reactions it creates
• 55 sec dwell time
• Close proximity
• No distractions
• Highly “talkable”
CAPTIVE
INTERACTIVE
MINUTE
• Emotional response
 70+% brand recall
 Strong brand advocacy
5
Adaptable to each brand
… with many creative options
Captive
Interactive
Minute
Simple Branded games
Engagement
Quiz Games:
Gamification
Discovery
Creation Games:
Social
Media
Voting Games:
Data Capture
Vouchering :
6
Uniquely effective in the evenings
… like no other media
Source: IPA Touchpoints 4 2012
Effectiveness of Out of Home Media
(Print, Outdoor, Internet, Hrs/day)
Captive
Media
7
Loop Structure
… 4 opportunities http://youtu.be/n4JdweIrvVo
Player detected
Ambient Loop
Ad Slot #1
5
10
15
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90
PTV Content
Ad Slot #2
PTV Content
Ad Slot #4
PTV Content
Interactive
Session
Branded
Welcome
Screen
Game with
Brand Icons
Branded
Game Over /
Leaderboard
Screens
Prime Slot
Seconds
Ad Slot #3
RSS Feed
PTV Content
Live RSS
Feed
2
4
3
1
8
6.7
33.3
40 40
0
10
20
30
40
50
60
70
80
90
100
Minicabster Addison Lee Hailo None
%ofResponses
22.2
25.9 25.9
59.3
0
10
20
30
40
50
60
70
80
90
100
None Addison Lee Minicabster Hailo
%ofResponses
Response
Results – ambient loop
Putting MiniCabster App ahead of Addison Lee
Not seen
Seen
Coming
this weekend …
9
200
300
400
500
600
700
800
04-Jun 11-Jun 18-Jun 25-Jun 02-Jul 09-Jul 16-Jul 23-Jul 30-Jul 06-Aug 13-Aug 20-Aug 27-Aug 03-Sep 10-Sep 17-Sep 24-Sep
Corona
Pre-Trial Weekly Average
438 units
Trial Weekly Average
641 units
Post-Trial Weekly Average
505 units
WeeklyUnitSales
Date (w/e)
7-Week Trial Period
5
Source: Venue’s EPOS data
- 21%
Results – ambient loop
Driving Corona sales up 47%
+ 47%
Before During After
11
Client - Brand Category Assets Goals Results
Diageo
Captain Morgan
Drinks Bespoke game +
Video Ad in loop
Awareness &
rate-of-sale
88% unprompted awareness
+30% rate-of-sale (vs. control)
Huge brand advocacy
MatchPint App Branded game Downloads &
redemptions
Downloads + 169%
Redemptions +113%
MiniCabster App Video Ad in loop Awareness Awareness greater than
establishd rival Addison Lee
DrinkAware Public
Health
Branded game Awareness of key
messages
Awareness + 42%
Anthony Nolan Charity Video Ad after
(unbranded) game
PR Published in Brand Republic,
Guardian, Life Hacker, Wall Blog
& The Times
Halewood – Lamb’s Drinks Bespoke game Awareness &
rate-of-sale
80% unprompted awareness
+73% rate-of-sale
Telus Telecoms Branded game +
Video Ad in loop
Awareness & PR Won Canadian Marketing Award
Heineken – Corona Drinks Video Ad in loop Rate-of-sale +47% rate-of-sale
32 Red Betting Branded game +
Video Ad in loop
Awareness 74% unprompted recall
Successful Case Studies
… based on product type & campaign goals
12
Growing reach
… 100 -> 200 screens in 2015
… creating audience “packs”
• Over 8m customer interactions p.a
• AB1 males
• Socialising at lunch or evening
• 9/10 will mention to colleagues
13
150 screens in 70 venues
TIGERTIGER Manchester
BRASSPIG Bristol
THE SHED Lincoln
WATERFRONTKCL London
Reaching Students
14
140 screens in 60 venues
JAKS BAR Isleof Man
THE ALBION Kingston
Tiger Tiger Glasgow
Reaching Sports-fans
TIGER TIGER Portsmouth
15
Only one kind of splash
… a gift for the press http://youtu.be/tyoTxrRTm1I
“The best of British ingenuity”
Click image to run video
16
Gordon MacSween
Founder
― Divisional Director e2v
― Cambridge and INSEAD
A serious-minded team
… turning fun into effective for advertisers
Mark Melford
Founder
― Principal at Booz&Co
― Cambridge and INSEAD
Mike Segrue
Board Advisor
― Kinetic Founder
Founders 64%
Key Advisors
Clive Consterdine
Board Advisor
― Ex MD of Walkabout
& Jongleurs
Investor Directors
Peter Cowley
Investor NED
― UKBAA Angel investor
of the year 2014
― Cambridge Angel
Michael Ullmann
Investor NED
― Serial angel investor
― Insead Professor
James Borrett
CTO
― Cambridge
― 20 years in software
Adam Shoefield
Board Advisor
― Director of Smithfield
Agency
Peter Jackson
Board Advisor- Drinks :
― Former UK MD of Fosters,
Treasury Wines
17
Summary
…Seven advantages of Captive Media
Huge Dwell Time – 90 secs
Captive – Truly captive audience
Talkable – 90% tell friends
Flexible - display live odds, change by weather!
Accountable –logs every interaction
Targeted – 100% men, 18-30
Targeted reach – 0.5m / month
18
Captive Media Ltd
Surprising. Shocking. Amazing.
www.captive-media.co.uk
twitter.com/Captive_Media
youtube.com/user/captivevideos

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Marketing to Millennials in Real-World Environments

  • 2. 2 • Millennials, ‘Gen Y’ • aged 18 – 34 • hard to engage • exposed to 600 ads a day1) • filter them expertly • consume less TV, less traditional media • state of “continuous, partial attention” • expect “something in return” from ads • Key trends • Response to paid search < 0.4%2 • Top 2 influencers of decisions : • Word-of-mouth • Point of sale (up to 70% of decisions) • Retention x4 with emotional response Meet the generation who have switched off …. traditional media Sources 1) Media Matters 2) UC Berkeley & eBay
  • 3. 4 Why it works … via the reactions it creates • 55 sec dwell time • Close proximity • No distractions • Highly “talkable” CAPTIVE INTERACTIVE MINUTE • Emotional response  70+% brand recall  Strong brand advocacy
  • 4. 5 Adaptable to each brand … with many creative options Captive Interactive Minute Simple Branded games Engagement Quiz Games: Gamification Discovery Creation Games: Social Media Voting Games: Data Capture Vouchering :
  • 5. 6 Uniquely effective in the evenings … like no other media Source: IPA Touchpoints 4 2012 Effectiveness of Out of Home Media (Print, Outdoor, Internet, Hrs/day) Captive Media
  • 6. 7 Loop Structure … 4 opportunities http://youtu.be/n4JdweIrvVo Player detected Ambient Loop Ad Slot #1 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 PTV Content Ad Slot #2 PTV Content Ad Slot #4 PTV Content Interactive Session Branded Welcome Screen Game with Brand Icons Branded Game Over / Leaderboard Screens Prime Slot Seconds Ad Slot #3 RSS Feed PTV Content Live RSS Feed 2 4 3 1
  • 7. 8 6.7 33.3 40 40 0 10 20 30 40 50 60 70 80 90 100 Minicabster Addison Lee Hailo None %ofResponses 22.2 25.9 25.9 59.3 0 10 20 30 40 50 60 70 80 90 100 None Addison Lee Minicabster Hailo %ofResponses Response Results – ambient loop Putting MiniCabster App ahead of Addison Lee Not seen Seen Coming this weekend …
  • 8. 9 200 300 400 500 600 700 800 04-Jun 11-Jun 18-Jun 25-Jun 02-Jul 09-Jul 16-Jul 23-Jul 30-Jul 06-Aug 13-Aug 20-Aug 27-Aug 03-Sep 10-Sep 17-Sep 24-Sep Corona Pre-Trial Weekly Average 438 units Trial Weekly Average 641 units Post-Trial Weekly Average 505 units WeeklyUnitSales Date (w/e) 7-Week Trial Period 5 Source: Venue’s EPOS data - 21% Results – ambient loop Driving Corona sales up 47% + 47% Before During After
  • 9. 11 Client - Brand Category Assets Goals Results Diageo Captain Morgan Drinks Bespoke game + Video Ad in loop Awareness & rate-of-sale 88% unprompted awareness +30% rate-of-sale (vs. control) Huge brand advocacy MatchPint App Branded game Downloads & redemptions Downloads + 169% Redemptions +113% MiniCabster App Video Ad in loop Awareness Awareness greater than establishd rival Addison Lee DrinkAware Public Health Branded game Awareness of key messages Awareness + 42% Anthony Nolan Charity Video Ad after (unbranded) game PR Published in Brand Republic, Guardian, Life Hacker, Wall Blog & The Times Halewood – Lamb’s Drinks Bespoke game Awareness & rate-of-sale 80% unprompted awareness +73% rate-of-sale Telus Telecoms Branded game + Video Ad in loop Awareness & PR Won Canadian Marketing Award Heineken – Corona Drinks Video Ad in loop Rate-of-sale +47% rate-of-sale 32 Red Betting Branded game + Video Ad in loop Awareness 74% unprompted recall Successful Case Studies … based on product type & campaign goals
  • 10. 12 Growing reach … 100 -> 200 screens in 2015 … creating audience “packs” • Over 8m customer interactions p.a • AB1 males • Socialising at lunch or evening • 9/10 will mention to colleagues
  • 11. 13 150 screens in 70 venues TIGERTIGER Manchester BRASSPIG Bristol THE SHED Lincoln WATERFRONTKCL London Reaching Students
  • 12. 14 140 screens in 60 venues JAKS BAR Isleof Man THE ALBION Kingston Tiger Tiger Glasgow Reaching Sports-fans TIGER TIGER Portsmouth
  • 13. 15 Only one kind of splash … a gift for the press http://youtu.be/tyoTxrRTm1I “The best of British ingenuity” Click image to run video
  • 14. 16 Gordon MacSween Founder ― Divisional Director e2v ― Cambridge and INSEAD A serious-minded team … turning fun into effective for advertisers Mark Melford Founder ― Principal at Booz&Co ― Cambridge and INSEAD Mike Segrue Board Advisor ― Kinetic Founder Founders 64% Key Advisors Clive Consterdine Board Advisor ― Ex MD of Walkabout & Jongleurs Investor Directors Peter Cowley Investor NED ― UKBAA Angel investor of the year 2014 ― Cambridge Angel Michael Ullmann Investor NED ― Serial angel investor ― Insead Professor James Borrett CTO ― Cambridge ― 20 years in software Adam Shoefield Board Advisor ― Director of Smithfield Agency Peter Jackson Board Advisor- Drinks : ― Former UK MD of Fosters, Treasury Wines
  • 15. 17 Summary …Seven advantages of Captive Media Huge Dwell Time – 90 secs Captive – Truly captive audience Talkable – 90% tell friends Flexible - display live odds, change by weather! Accountable –logs every interaction Targeted – 100% men, 18-30 Targeted reach – 0.5m / month
  • 16. 18 Captive Media Ltd Surprising. Shocking. Amazing. www.captive-media.co.uk twitter.com/Captive_Media youtube.com/user/captivevideos