Anjali Ramachandran from Made by Many gave a presentation about the company's approaches to work at She Says on September 2nd, 2010.

1. Paths, Processes & Behaviours:
How Our Work Takes Shape
Anjali Ramachandran

3. We make new stuff out
of the internet

4. Made by Many works with businesses to co-
create highly social products and networked
services for the web and mobile.

6. We share our ideas

7. We share our ideas

8. We collaborate where we can

9. We collaborate where we can

10. We use good old pen and paper

11. We use good old pen and paper

12. We use good old pen and paper

13. We use good old pen and paper

14. We explain how it works
MyAir Asthma Parent
Stage 1 2 3 4 5
Service 14 - 16 Year old volunteering
January April
Touchpoint
users
Mary receives an alert
vimpact Mary visits the myAir Mary benefits from
She can set her the next morning
website and can see In response to her son more sophisticated
preferences to alert her before taking her son to
Video v50 Activity interesting information
about air quality at key school. This gives her
experiencing an attack alerts based on air
profiler Young people 50 about how air pollution she visits the MyAir site quality data and user
times of the day. time to prepare him for
create Self-validation hours a ects asthma generated information
Establish Establish the day.
School
school
opportunities
Unique ID invite
admins process
School Searching & School Deliver more accurate
flow
Awards Certification Reporting She can set the number She can log any details
opportunities discovering validation Mary signs up to the She get’s a notification messages based on
scheme Interaction of alerts at times that of her son’s attack in an
volunteering local alert service via SMS user data and air
are convenient online diary.
Invite quality data
Express an School
Sign up young
interest in account
process people to Outside Outside
taking part creation organisations organisations
sign up
opportunities validation Export record The site pattern
to Anonymise this data
A website with detailed Enable users to have a Deliver air quality alerts matches her son’s
vinspired.com and compile it with air
Deliverable realtime and historic air profile where they can of SMS, email, or via
quality data and share
attack with other logs
quality data set alerts and log data. mobile apps and with the air quality
with the community
data
School
outputs
Young Photos, Paper
Capture Admins get a Volunteering
Downloads Validate user people get a stories, record /
school info profile record
profile blogs, videos digital record LA’s
Recording DCSF
Connect to v
Capture O ine Hours by post / School gets a hours
(outside
email logging tools email profile page V
school)
Young
people
organisers
‘Walled Supply of External Post school
inputs
List of school Demo and Supply
IDs by LA Garden’ set external users volunteering
help certificate
up opportunities validate record
unique URL Users add
for school time from
o ine tools
Sign up ‘Walled garden’ Current functionality Awards

15. We create journeys...
14 – 16 volunteering
Teacher’s Journey / Awareness
Case
studies
14 – 16 volunteering
Student’s Journey / Information
Downloads packs
Searching, applying and 1
taking part Teacher is made
Student aware of the new
records time school 3
spent doing volunteering Teacher is made
the service 2
aware of how the
opportunity Through programme works
Teacher visits
school schools and can access
6 volunteering useful resources
Invitation website
from LEA
5 Student takes part
in volunteering
4 opportunity
Apply to take part
Search and
browsed for
opportunities
Teacher can
validate time
Teacher
recorded
accepts
student on
activity

16. We show how a user would interact
with our platforms

28. We build models
Hubs
Not about people more about content hubs for people and groups
Posterous
Twitter
MxM
MxM
Themes MxM is a group Posterous
that has it’s own
content stream Eventvine
John People can
Other entities
Twitter
Doe appear in
di erent hubs
Guest
Twitter
MxM
Posterous Themes
James
MxM
Posterous
MxM Justin MxM MxM Simon Blogs
Blogs Themes
Themes
Tim MxM
Twitter MxM
Twitter Twitter Blogs Themes
MxM
Blogs

29. We build models
Hubs
Not about people more about content hubs for people and groups
vinspired - Form library
Posterous profile
Basic
details
User applies, records
Organisations use form Name hours and gets awards
Twitter
MxM
MxM
library to capture data
at application Age
Themes MxM is a group Postcode Posterous
that has it’s own
content stream Eventvine
Opportunity Add hours to
Awards
John Library form People can
Other applications
entities
Twitter
opportunity
A
Doe appear in
di erent hubs
A question?
Guest
Twitter
B question?
Library form
B Key metrics
MxM C question?
Posterous Themes D question?
James
MxM
Posterous
MxM Justin MxM MxM Simon Blogs
Blogs Themes
Themes Full profile
Tim MxM CSV for Full monitoring and
Name
Twitter MxM
Twitter Blogs Data can be used by Themes integration reporting
Twitter Age
MxM other organisations into other
Blogs A question for further systems
applications
B question
C question
D question
v

30. We build models
Admin can
create other Edit profile
admin users
Hubs Programme starts
School sta
Student sign up
Awards
Not about people more about content hubs for people and groups Profile Certificate Grant award
process bandwidth
Student signs
Service, activity or
School adviser Student can My activity
Tokens valid for up securely access profile
develops school
School issues xx no. of days
vinspired - Form library
activity from anywhere Awards Student is Student can
Walled garden tokens to Login
All school notified of Award choose who Validation
Schools adviser students
profiles created Create school History eligibility for application validates queue
engagement
in system admins award award
Audit existing
Posterous profile volunteering Student Profile Validator
Basic ‘discovers’
local
details opportunities
Validator asks a user to
add more evidence etc
User applies, records
in their
Organisations use form Name hours and gets profile
awards Referee
Twitter
MxM
MxM
library to capture data
at application Age
Students can get new
tokens incase of issues
Themes MxM is a group Postcode Posterous
Student Student adds
that has it’s own
Eventvine
School adviser
creates existing evidence
content stream school opportunities School advisers work
Opportunity Add hours to User created content
against
opportunities
with schools to develop
Awards
John opportunity flows back into
Library form Other applications
entities
programme
opportunity page
People can Twitter
Referee
A
Doe vadminappear in
can mark
opportunities as ‘Best
di erent hubs
Practice’
A question?
Guest
Twitter School adviser
B question? Volunteering
In school school sta
Best practice
Opportunity logs time in
templates
creation bulk against
students
Library form Student
New searches and
B community Key metrics takes part in
opportunities Student logs
opportunities time against
MxM COpportunities
question?
Existing
opportunities
suitable for
Posterous Themes 14-16 from
D question?
community
James
vinspired opportunities
MxM
Posterous
MxM Justin MxM Develop
MxM Simon Blogs16
Publish 14 -
Blogs Opportunities
Themes Opportunities
Themes Full profile
Tim
service map
Students cannot
Name MxM MxM CSV for Full monitoring and
find suitable opps
Twitter
Twitter Blogs Data can be used by Themes integration reporting
Twitter Age Students search for
MxM other organisations into other new opps Version 02 | 14 April 2010
Blogs A question for further systems
applications
B question
C question
D question
v

31. ..not necessarily digitally

32. ..not necessarily digitally

33. ..not necessarily digitally

34. ..not necessarily digitally

35. ..not necessarily digitally

36. We use sketches to develop content

37. And some more...

38. Through to the end product

39. We take visual notes to practise
visual thinking
Image by Sunni Brown, http://sunnibrown.com

40. We take visual notes to practise
visual thinking

41. We take visual notes to practise
visual thinking

42. We let our personalities shine
through

43. Thank you
@anjali28
@madebymany
http://madebymany.com