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Hospital administration: Rising demand for healthcare
administrators
By.Dr.Mahboob Ali Khan Phd
The phenomenon of global health tourists who expect world-class management
systems to supplement healthcare and medical services has created a market for
backroom healthcare professionals
With India emerging as a major destination for the multiplying tribe of „health
tourists‟ travelling the world for medical attention and treatment, a host of two
to five star general and specialist hospitals are mushrooming across the
subcontinent. Over 200,000 foreigners receive treatment in private sector Indian
hospitals. Inevitably they — and the growing number of domestic upscale
patients — expect world-class management and administrative systems to
supplement healthcare and medical services.
This Rs.70,000 crore industry is all set to grow further with investment from the
state and private sectors rising. The industry employs an estimated two million
personnel — doctors, nurses and technicians with specialists in great demand.
As health corporate enter the field, there will be greater demand for healthcare
professionals. Other than technical staff, the healthcare sector is most likely to
depend on recruitment from other service sectors such as airlines and
hospitality.
Consequently, the healthcare sector is currently experiencing a sharp demand
upswing for professional health administrators to manage state-of-the-art
hospitals and healthcare institutions springing up all over the country.
Health administrators/managers provide the non-medical backup services of
general management, coordination, and post-operative care which are vital to
the success and good reputation of hospitals and healthcare institutions. Non-
medical healthcare professionals are required to inter alia devise organisation
management systems; manage institutional finances; maintain buildings,
premises, operation theatres, hospital rooms and wards; devise personnel
management systems; purchase supplies and equipment; and supervise support
services such as laundry, catering, cleaning, and transport. A health
administrator‟s functions varies according to his/her specialist skills and
interests and the requirement of the institutions they serve.
2
Fortunately there are a number of prestigious institutions which offer
contemporary postgraduate study programmes in health administration. Among
the best are:
Tata Institute of Social Sciences (TISS), Mumbai, offers a two-year Master‟s
programme in hospital and health administration (MHA) as also a 12-month
diploma programme in hospital administration. Eligibility requirements are a
bachelor‟s degree from a medical or paramedical institution or three years work
experience in a healthcare institution. Alternatively a bachelor‟s degree in any
subject with a 45 percent average (35 percent for SC/ST) and a minimum of five
years work experience in a healthcare institution
Hinduja Institute of Health Care Management, Hyderabad, in collaboration with
the Administrative Staff College of India and Johns Hopkins University offers a
two-year full-time MHA study programme
Symbiosis Centre of Health Care, Pune, offers a one-year distance education
programme which is also available online
Apollo Group of Hospitals has promoted an institute in Hyderabad offering
MHA study programmes,also DSHM in hyderabad.
All India Institute of Medical Sciences, New Delhi, admits medical graduates
(MBBS) with three years work experience in a recognised hospital. It also
admits non-medical graduates with seven years administrative experience in
hospitals
Indian Institute of Social Welfare and Business Management, Kolkata, offers a
postgraduate diploma programme in hospital management to graduates of
medical science/pharmacy/ biological sciences
Institute of Health Management Research, Jaipur, offers a two-year full-time
post graduate programme in hospital and health management.
Sri Ramachandra Medical College and Research Institute, Chennai, offers
M.B.A in hospital and health systems management
3
Kasturba Medical College, Manipal, offers a degree course in hospital
administration
Hospital administration diplomas are also offered by IIM-Bangalore and
Institute of Health Management and Research, Jaipur.
FAT PAY. Healthcare institutions tend to prefer postgraduates in hospital and
health administration. Other employers include hospitals, pharma companies,
NGOs, insurance companies, drug development centres, clinical trial outfits,
and healthcare/IT developers and vendors. Qualified MHA professionals start at
an average salary of Rs.25,000 per month and upward mobility all the way up to
the CEO level is rapid for those with enthusiasm and professional training.
Salaries range from Rs.12 lakh to Rs.14 lakh per annum for the top jobs like the
hospital administrator or super speciality doctors.
The Indian hospital and healthcare sectors are in a high growth phase, both in
terms of volume and sophistication. One of the principal drivers of India‟s
hospital sector during the past decade is corporatisation. As hospitals, nursing
homes, and healthcare centres become more capital intensive, the need for
trained manpower will increase. Therefore qualified MHAs are in great demand
in large corporate and trust hospitals. I reiterate.
After acquiring an MHA degree in 2007, I worked with Care hospitals for two
years and subsequently joined the Aramco Care Management Administration
(MHA) programme in Middle east. In my second year I interned with a
government hospital, where I learned quality and operations skills . “A
healthcare quality practitioner has an edge over non-medical MHAs because
he has a better knowledge of the support quality systems and audits required by
medical practitioners. My prediction is that healthcare management migrating
into quality and operations will become a trend. In the next five years it will be
a highly recognised and well-paid profession,”I predict.
4
Cost-effective healthcare of internationally acceptable standards like JCI
,JCHACO,NABH CAP is attracting universal attention and India is one of the
few countries uniquely equipped to offer it. “With imports being liberalised, we
offer the best equipment and best healthcare professionals at relatively low
prices. Medical tourism is a new development with immense growth potential.
But to tap this growing global market of medical tourists, Indian hospitals,
healthcare institutions, spas, and health resorts need excellent and efficient
management systems which inspire client confidence. That‟s why the
burgeoning demand for trained hospital administrators.I think.”
Dr.Mahboob ali khan
Phd PMP Harvard
Renowned healthcare Consultant

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Hospital administration: Rising demand for healthcare administrators by Dr.Mahboob Khan Phd

  • 1. 1 Hospital administration: Rising demand for healthcare administrators By.Dr.Mahboob Ali Khan Phd The phenomenon of global health tourists who expect world-class management systems to supplement healthcare and medical services has created a market for backroom healthcare professionals With India emerging as a major destination for the multiplying tribe of „health tourists‟ travelling the world for medical attention and treatment, a host of two to five star general and specialist hospitals are mushrooming across the subcontinent. Over 200,000 foreigners receive treatment in private sector Indian hospitals. Inevitably they — and the growing number of domestic upscale patients — expect world-class management and administrative systems to supplement healthcare and medical services. This Rs.70,000 crore industry is all set to grow further with investment from the state and private sectors rising. The industry employs an estimated two million personnel — doctors, nurses and technicians with specialists in great demand. As health corporate enter the field, there will be greater demand for healthcare professionals. Other than technical staff, the healthcare sector is most likely to depend on recruitment from other service sectors such as airlines and hospitality. Consequently, the healthcare sector is currently experiencing a sharp demand upswing for professional health administrators to manage state-of-the-art hospitals and healthcare institutions springing up all over the country. Health administrators/managers provide the non-medical backup services of general management, coordination, and post-operative care which are vital to the success and good reputation of hospitals and healthcare institutions. Non- medical healthcare professionals are required to inter alia devise organisation management systems; manage institutional finances; maintain buildings, premises, operation theatres, hospital rooms and wards; devise personnel management systems; purchase supplies and equipment; and supervise support services such as laundry, catering, cleaning, and transport. A health administrator‟s functions varies according to his/her specialist skills and interests and the requirement of the institutions they serve.
  • 2. 2 Fortunately there are a number of prestigious institutions which offer contemporary postgraduate study programmes in health administration. Among the best are: Tata Institute of Social Sciences (TISS), Mumbai, offers a two-year Master‟s programme in hospital and health administration (MHA) as also a 12-month diploma programme in hospital administration. Eligibility requirements are a bachelor‟s degree from a medical or paramedical institution or three years work experience in a healthcare institution. Alternatively a bachelor‟s degree in any subject with a 45 percent average (35 percent for SC/ST) and a minimum of five years work experience in a healthcare institution Hinduja Institute of Health Care Management, Hyderabad, in collaboration with the Administrative Staff College of India and Johns Hopkins University offers a two-year full-time MHA study programme Symbiosis Centre of Health Care, Pune, offers a one-year distance education programme which is also available online Apollo Group of Hospitals has promoted an institute in Hyderabad offering MHA study programmes,also DSHM in hyderabad. All India Institute of Medical Sciences, New Delhi, admits medical graduates (MBBS) with three years work experience in a recognised hospital. It also admits non-medical graduates with seven years administrative experience in hospitals Indian Institute of Social Welfare and Business Management, Kolkata, offers a postgraduate diploma programme in hospital management to graduates of medical science/pharmacy/ biological sciences Institute of Health Management Research, Jaipur, offers a two-year full-time post graduate programme in hospital and health management. Sri Ramachandra Medical College and Research Institute, Chennai, offers M.B.A in hospital and health systems management
  • 3. 3 Kasturba Medical College, Manipal, offers a degree course in hospital administration Hospital administration diplomas are also offered by IIM-Bangalore and Institute of Health Management and Research, Jaipur. FAT PAY. Healthcare institutions tend to prefer postgraduates in hospital and health administration. Other employers include hospitals, pharma companies, NGOs, insurance companies, drug development centres, clinical trial outfits, and healthcare/IT developers and vendors. Qualified MHA professionals start at an average salary of Rs.25,000 per month and upward mobility all the way up to the CEO level is rapid for those with enthusiasm and professional training. Salaries range from Rs.12 lakh to Rs.14 lakh per annum for the top jobs like the hospital administrator or super speciality doctors. The Indian hospital and healthcare sectors are in a high growth phase, both in terms of volume and sophistication. One of the principal drivers of India‟s hospital sector during the past decade is corporatisation. As hospitals, nursing homes, and healthcare centres become more capital intensive, the need for trained manpower will increase. Therefore qualified MHAs are in great demand in large corporate and trust hospitals. I reiterate. After acquiring an MHA degree in 2007, I worked with Care hospitals for two years and subsequently joined the Aramco Care Management Administration (MHA) programme in Middle east. In my second year I interned with a government hospital, where I learned quality and operations skills . “A healthcare quality practitioner has an edge over non-medical MHAs because he has a better knowledge of the support quality systems and audits required by medical practitioners. My prediction is that healthcare management migrating into quality and operations will become a trend. In the next five years it will be a highly recognised and well-paid profession,”I predict.
  • 4. 4 Cost-effective healthcare of internationally acceptable standards like JCI ,JCHACO,NABH CAP is attracting universal attention and India is one of the few countries uniquely equipped to offer it. “With imports being liberalised, we offer the best equipment and best healthcare professionals at relatively low prices. Medical tourism is a new development with immense growth potential. But to tap this growing global market of medical tourists, Indian hospitals, healthcare institutions, spas, and health resorts need excellent and efficient management systems which inspire client confidence. That‟s why the burgeoning demand for trained hospital administrators.I think.” Dr.Mahboob ali khan Phd PMP Harvard Renowned healthcare Consultant