Ubuntu in the office (Gregory Storer, Family Life)

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Presentation at Making Links Conference 2010 in Perth, Western Australia. www.makinglinks.org.au

© Family Life ™ Monday, 15 November 2010
Ubuntu in the Office
Family Life
• A 40 year history of working with families
• 90 staff across 3 service centres
• 2 Social Enterprises
• 3 Community Houses
• Helped 10,000 people in 2009-10

© Family Life ™ Monday, 15 November 2010
Ubuntu in the Office
Computer System
• Sandringham – Server 2003, Windows XP, Exchange
• Frankston – Linux Server, Windows XP
• Chelsea – Linux Server, Ubuntu

© Family Life ™ Monday, 15 November 2010
Ubuntu in the Office
Ubuntu
• Full desktop operating system
• Supported by Canonical
• Used by many big organisations the world over
• Able to perform most office functions – word processing,
spreadsheets, presentations, email, surfing the net

© Family Life ™ Monday, 15 November 2010
Ubuntu in the Office
Reasons to run Ubuntu
• Saves money
• 12 month trial to test
• Initial user confusion
• User feedback indicated a gradual acceptance and a slow
increase in ease of use
Reasons to run Ubuntu
• Saves money
• 12 month trial to test
• Initial user confusion
• User feedback indicated a gradual acceptance and a slow
increase in ease of use

© Family Life ™ Monday, 15 November 2010
Ubuntu in the Office
Teething Problems
• Frequent crashes
• Calendering system would grind to a halt
• Incompatibility with other offices
• Unable to share resources between offices
• Most problems rectified with new releases
• Printing Issues

© Family Life ™ Monday, 15 November 2010
Ubuntu in the Office
Major Ticks for Ubuntu
• Its' free!
• Completely roaming profiles
• Works well on old machines
• Well supported by on-line communities

© Family Life ™ Monday, 15 November 2010
Ubuntu in the Office
Major Crosses for Ubuntu
• It's not Windows!
• Steep learning curve
• Good support is needed
• Calendaring system is lacking

© Family Life ™ Monday, 15 November 2010
Ubuntu in the Office
Software used for Ubuntu
• Firefox
• Thunderbird
• Open Office
• Office through Crossover
• LDAP
• CUPS
• Egroupware
• Apache2

© Family Life ™ Monday, 15 November 2010
Ubuntu in the Office
Finial Decision
• Support staff – risk if they leave
• On going training for staff turn over
• In-compatibility between versions
• Inadequate calendar sharing
• Some Open Source programs still in use

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Ubuntu in the office (Gregory Storer, Family Life)

2. © Family Life ™ Monday, 15 November 2010 Ubuntu in the Office Family Life • A 40 year history of working with families • 90 staff across 3 service centres • 2 Social Enterprises • 3 Community Houses • Helped 10,000 people in 2009-10

3. © Family Life ™ Monday, 15 November 2010 Ubuntu in the Office Computer System • Sandringham – Server 2003, Windows XP, Exchange • Frankston – Linux Server, Windows XP • Chelsea – Linux Server, Ubuntu

4. © Family Life ™ Monday, 15 November 2010 Ubuntu in the Office Ubuntu • Full desktop operating system • Supported by Canonical • Used by many big organisations the world over • Able to perform most office functions – word processing, spreadsheets, presentations, email, surfing the net

5. © Family Life ™ Monday, 15 November 2010 Ubuntu in the Office Reasons to run Ubuntu • Saves money • 12 month trial to test • Initial user confusion • User feedback indicated a gradual acceptance and a slow increase in ease of use Reasons to run Ubuntu • Saves money • 12 month trial to test • Initial user confusion • User feedback indicated a gradual acceptance and a slow increase in ease of use

6. © Family Life ™ Monday, 15 November 2010 Ubuntu in the Office Teething Problems • Frequent crashes • Calendering system would grind to a halt • Incompatibility with other offices • Unable to share resources between offices • Most problems rectified with new releases • Printing Issues

7. © Family Life ™ Monday, 15 November 2010 Ubuntu in the Office Major Ticks for Ubuntu • Its' free! • Completely roaming profiles • Works well on old machines • Well supported by on-line communities

8. © Family Life ™ Monday, 15 November 2010 Ubuntu in the Office Major Crosses for Ubuntu • It's not Windows! • Steep learning curve • Good support is needed • Calendaring system is lacking

9. © Family Life ™ Monday, 15 November 2010 Ubuntu in the Office Software used for Ubuntu • Firefox • Thunderbird • Open Office • Office through Crossover • LDAP • CUPS • Egroupware • Apache2

10. © Family Life ™ Monday, 15 November 2010 Ubuntu in the Office Finial Decision • Support staff – risk if they leave • On going training for staff turn over • In-compatibility between versions • Inadequate calendar sharing • Some Open Source programs still in use