Research Week 2013

UTS Library, the
future & research
support

@malbooth

Future Library

http://youtu.be/V1n0rgyQ4YQ

Entirely produced, written and directed by Ryan Diefenbach: a UTS student.
The video is available here: http://youtu.be/V1n0rgyQ4YQ

Future Library

What’s involved?

http://youtu.be/V1n0rgyQ4YQ

Entirely produced, written and directed by Ryan Diefenbach: a UTS student.
The video is available here: http://youtu.be/V1n0rgyQ4YQ

Future Library

UTS: Library Vision

Connecting people,
knowledge & culture
at the heart of the
campus

Future Library

Culture is both critical and pivotal to our future. It helps to distinguish us from online services
and from a world in which libraries have become storage buildings for books.
As well as providing inspiration, meaning and context for knowledge, it helps us connect people
to knowledge and to connect people within our community.
It is an intangible asset, but something our patrons do expect from us.

Future Library

UTS Library:Towards 2017 & Beyond

UTS : Library
2017+

Culture

Providing
Inspiration

Adding Context to
the Knowledge

Recognising UTS
Achievements

Culture is both critical and pivotal to our future. It helps to distinguish us from online services
and from a world in which libraries have become storage buildings for books.
As well as providing inspiration, meaning and context for knowledge, it helps us connect people
to knowledge and to connect people within our community.
It is an intangible asset, but something our patrons do expect from us.

Future Library


Our eﬀorts with discovery must drive curiosity about our collections and our services. The new
technologies we are employing like RFID and ASRS will lead to the design and development of
a new service model for our library. That is already starting with research in 2012 into how our
users behave and what they need from us.

Future Library


UTS : Library
2017+

Knowledge

Exciting Curiosity,
Discovery

New Services for
future Education,
Data

New Technology

Our eﬀorts with discovery must drive curiosity about our collections and our services. The new
technologies we are employing like RFID and ASRS will lead to the design and development of
a new service model for our library. That is already starting with research in 2012 into how our
users behave and what they need from us.

Future Library


Collaboration can be enhanced by spatial and furniture design, but we must also be more active
in connecting our users to encourage collaboration and in going beyond just providing access to
a neutral space that isn’t owned by a particular faculty or school within the University.
Interactivity between faculties must be encouraged by the provision of spaces and services in
the Library that facilitate those connections.

Future Library


UTS : Library
2017+

Collaboration

Spaces for Interaction

Connections

Inter-disciplinarity

Neutral Space

Collaboration can be enhanced by spatial and furniture design, but we must also be more active
in connecting our users to encourage collaboration and in going beyond just providing access to
a neutral space that isn’t owned by a particular faculty or school within the University.
Interactivity between faculties must be encouraged by the provision of spaces and services in
the Library that facilitate those connections.

Future Library

Our Design Challenges
1. Designing the New Library Spaces

2. Designing a New Service Model

3. Designing a New Organisation to Move into the
New Space & Deliver the New Service Model.

That support future directions in learning, research
and the intelligent use of data at UTS.

These three challenges are deeply linked and cannot be dealt with in isolation of each other. All
must be considered and progressed in concert with each other. And they obviously must be
cognisant of UTS future directions and priorities.

From Search to Discovery

Where We Are Heading

Aggregation
Recommendation
Social Curation


Simplified Discovery: Aggregation


Simplified Discovery:


Simplified Discovery: Recommendation

UTS:Library
About the Library Using the Library Discover the Library Sign In

What are you looking for? I’m not sure

Search books, journals, eReadings, exams and more… Search

Student/Staff Number Password Sign In

UTS Library News: Events: Join the conversation:

Gartner: Business & IT Search Tools Introduction to APA Referencing Facebook Twitter
Over 150 000 documents produced and Today at 12:30
curated by industry analysts. Join us for a quick 30 minutes session to The Judy O’Connell Daily is out! http://t.
help you reference in the APA style. co/uuWJyRFV Top stories today via @
Explore our new eResources TroveAustralia @utslibrary
Over 2,500 recent editions to our Introduction to Harvard (UTS)
Electronic Collection are now available Referencing
on the library website. Today at 12:30
Join us for a quick 30 minutes session to
National Year of Reading 2012 help you reference in the Harvard (UTS)
Libraries across Australia are hosting style.
events to mark 2012 as the National
Year of Reading. UTS Library is no UTS Book Club
exception! Today at 12:30
Improve your reading skills, meet new
More News…
people and trade tips about UTS.


Simplified Discovery: Recommendation

UTS:Library
UTS:Library
About the Library Using the Library Discover the Library
About the Library Using the Library Discover the Library Sally Sample My Library Settings Sign Out Sign In

What are you looking for?
What are you looking for? I’m not sure
I’m not sure

Search books, journals, eReadings, exams and more…
Search books, journals, eReadings, exams and more… Search
Search

Recommended for you: Who’s reading what? What’s New?

Business Law and Ethics David Barker Business in Asia
Barker, David 2008 Student/Staff NumberFaculty of Law:
Dean, Password Sign In Chow, Fanying
347.6 Available 348.23CHOW Available

Australian Business Law Ronald Bird Business Regulation
Meltz, David 1990 Professor, Finance: Smythe, Margaret
Gartner: BusinessDue 24 Feb Tools
351.25 & IT Search Introduction to APA Referencing Facebook 351.25 Due 24 Feb
Twitter
Over 150 000 documents produced and
Request this item Today at 12:30 Request this item
curated by industry analysts. Join us for a quick 30 minutes session to The Judy O’Connell Daily is out! http://t.
help you reference in the APA style. co/uuWJyRFV Top stories today via @
Explore our new eResources Ethics
Business Law and Emily Lin Business Regulation
TroveAustralia @utslibrary
Over 2,500 recentDavid 2008 our
Barker, editions to PhD Candidate, Business:
Introduction to Harvard (UTS) Smythe, Margaret
Electronic 349.25 Available available
Collection are now Referencing 351.25 Due 24 Feb
on the library website. Today at 12:30 Request this item
National Year of Reading
More Recommendations… 2012 help you reference in the Harvard (UTS)
More People… More New Books…
Libraries across Australia are hosting style.
Year of Reading. UTS Library is no UTS Book Club
More News…



UTS:Library
UTS:Library
About the Library Using the Library Discover the Library
About the Library Using the Library Discover the Library Sally Sample My Library Settings Sign Out Sign In

Borrowed by
Business Law and Ethics
David Barker
Author: What are you looking for?
What are you looking for?
Barker, David I’m not sure
I’m not sure
Dean, Faculty of Law
Publisher: Oxford University Press
Format:
Subject:
Print
Business Ethics
Search
Search
Commercial Law—Australia
Jemima Byrne
Senior Lecturer, Business
Availability:
Recommended for you: City Campus 347.2BARK
Who’s reading Available
what? What’s New?
City Campus 347.2BARK Recently Returned
City Campus 347.2BARK Due 23 FEB
Business Law and Ethics David Barker Business in Asia
Barker, David 2008 Student/Staff NumberFaculty of Law:
Dean, Password Sign In Turner
David
Chow, Fanying
Senior Lecturer, Business
347.6 Available 348.23CHOW Available
This book is recommended by 14 people Recommend this book
Australian Business Law Ronald Bird Business Regulation
Meltz, David 1990 Professor, Finance: Smythe, Margaret
You mightBusinessDue 24 Feb Tools
Gartner: 351.25 interested in:
also be & IT Search Introduction to APA Referencing Facebook 351.25 Due 24 Feb
Twitter
Over 150 000 documents produced and
Request this item Today at 12:30 Request this item
curated by industry Regulation
Business analysts. Join us forAustralian Business Law
a quick 30 minutes session to The Judy O’Connell Law andout! http://t.
Business Daily is Ethics
Smythe, Margaret help you reference in the APA style.
Meltz, David co/uuWJyRFV Top David today via @
Barker, stories
Explore our new eResources Ethics
Business Law and
351.25 Due 24 Feb
Emily Lin
351.25 Available
Business Regulation
TroveAustralia @utslibrary
349.25 Available
Over 2,500 recentDavid 2008 our
Barker, editions to
Request this item
PhD Candidate, Business:
Introduction to Harvard (UTS) Smythe, Margaret
349.25 Available available
Electronic Collection are now Referencing 351.25 Due 24 Feb
on the library website. Today at 12:30 Request this item
National Year of Reading 2012
More Recommendations… Law Now
Business help you reference in the Harvard (UTS)
More People… Ethics in Business More New Books…
Understanding Business
Libraries across Australia are hosting
Horrick, Damien style. Law in Australia
Gerther, Arner
351.25 Available Weintag, Sue
351.25 Available
Year of Reading. UTS Library is no UTS Book Club 349.25 Available
More News…


What’s Possible

UTS Library Collection 813,647 items


What’s Possible


000

Computer Science,
Information, General
Works
122047 items


What’s Possible


100

Philosophy,
Psychology
25,495 items


What’s Possible


300

Social Sciences
265,034 items


What’s Possible


400

Language
17584 items


What’s Possible


700

Arts
134931 items


Challenges

Participation
Privacy Concerns

Supporting Researchers

OUR STRENGTHS
networks, partners |
diversity of expertise |
OA: repository & publishing |
clear strategy, targets,
framework | copyright/IP
expertise |
data management & curation |

Philological Library of the Free University of Berlin

So apologies for using the SWOT format, but it just allows me a logical way to organise some
talking points that cover my thoughts on this subject.
STRENGTHS:
Libraries have well developed networks for all kinds of things. In many ways we are excellent
networkers and we make good partners for researchers.
We usually have a good deal of diverse expertise and that is certainly the case at UTS. Many of
our librarians have excellent reputations for their expertise in all of our faculties and in most
research centres.
At UTS Library we run the OA research repository and we run UTSePress (the largest publisher
of OA journals in Australia). That gives us good credibility in this space, gets us partnering with
many academics for their research and publication and keeps our professional skills sharp in
relevant contemporary ﬁelds. I think it is a huge advantage.
As I said we have a very clear UTS research strategy, targets and framework. It is easy for us to
see where we could have the best impact and help the most.
At UTS we are also trusted and enjoy institution-wide respect. We also occupy a “neutral”
position within the university and are not seen as a competitor by anyone else. That is a strength
to exploit.
We hold the UTS Copyright Oﬃcer within the Library and provide much advice to researchers
and others about protecting their IP and not signing it all away when publishing.
As mentioned earlier we manage the UTS data repository and two large research data archives,
so we have hands-on experience at data curation.


CHALLENGES
open access is
misunderstood |
lacking expertise (in
some fields) |
article processing
charges (Gold OA) |
our language |

Faking It, The Metropolitan Museum of Art

Some of these weaknesses are our own perceptions and others are how others may see us.
In many ways we are still at least partially invisible. I think we need a more visible profile in
order to stay relevant, engaged and aligned with UTS priorities and directions and in order to be
seen as valuable partners.
Sometimes our own perceptions of ourselves are a little too negative and we probably need to be
more confident about the services we offer and our own professionalism.
Open Access is still misunderstood, so we still need to raise awareness about its benefits, be
better advocates for it, and teach people about it to correct some false assumptions.
Our budgets are certainly limited. Sometimes worthy initiatives can only be afforded at the
expense of something else.
In some respects we still need to learn to be more flexible and be prepared to compromise. We
should be less defensive of our position and also some of our “traditions”.
I think we need a better sense of urgency, we need to learn about managing, not avoiding risk
and thus become less cautious in our approach. Sometimes we are far too slow to respond or to
initiate action.
In some fields of research we will always lack professionally trained expertise, so we must learn to
make a valued contribution in other ways.
We currently say no to APCs, but it is probably an inflexible position that we cannot hold for
much longer without damaging our reputation and the university’s research standing. I think we
will have to find a compromise position and a better way forward. It isn’t a black and white issue.
The language we use can sometimes be confusing and unhelpful to our clients. We need to use
more plain English and terms that any of our clients can clearly understand.

OPPORTUNITIES
OA promotion | data advisory |
connecting | personal
relationships | bibliometrics |
research metadata collection &
harvesting | online help | lit
review | alignment | multi-
disciplinary research |
specific software help |
social networks | OA publishing
innovation | profile creation &
Brooklyn & Manhattan Bridges
management | crowd-funding?
| altmetrics

This is a recent image I took (from the Empire State building) of the bridges to Manhattan from Brooklyn. There is also a tunnel under the river in much the same area. I think libraries are more like bridges
than a destination. Bridges imply opportunities.
We must do more to promote Open Access, not just raising awareness, but educating our researchers and academics about it and addressing the many myths. We have to help make it work, to improve the
way it can be used and to assist however else we can.
Providing a professional data advisory service will just become more and more important into the future. That means helping with everything to do with data - across the whole curatorial process: finding,
using, creating, managing (describing, arranging, preserving, etc.) and sharing.
One of the best things librarians can do is to help with connections - connecting researchers to each other, expert assistance in the library, to data archives, to sources of knowledge, to inspiration, etc.
The development of trusted personal relationships with our researchers is really the only way to make all of this work. If we simply rely on ads on our website or email we are fooling ourselves. We have to
get out on campus and into the faculties, research centres and schools to get into the faces of our researchers and market our valuable series or they will simply dry on the vine.
We are already working with researchers with regard to bibliometrics and helping them to maximise the impact of their research publications. It is in some ways related to the collection and (potentially)
automated harvesting of research metadata (for ERA and HERDC purposes). We have for some time been looking at the Symplectic product that is used by some unis (e.g. UNSW) to harvest metadata &
citations, manage identities, etc. This has been done with our university research office and a proposal is going forward to implement that at UTS. It should also assist with profile creation and management.
We have online help available via our website (see links in later slides), but it is nowhere near enough by itself. Researchers in particular need the personal help.
I know it is time consuming, but some researchers do need our professional assistance with literature review and I know that some our librarians spend time on this for certain researchers.
Our efforts much be aligned with the university’s key research goals and priority targets to have any impact. Our resources are limited, but as I said earlier the goals in UTS are very clear for us.
At UTS there is a growing trend in multi-disciplinary research and we need to be able to respond to this appropriately. If we are too siloed in our own arrangements we will be of no use. Learning how this
works for researchers and how best to support such initiatives is now a real need.
In a later slide you will see examples of the ways we assist with specific software and other online skills. These are particularly targeted to the needs of our researchers and those classes are well attended and
the subject of ongoing requests for more.
Some of the most popular awareness raising that we’ve done is to make our researchers aware of various, sometime discipline specific social networks that exist and can be very useful to them.
Maybe libraries can do more in a creative sense in supporting format changes and even multi0media in OA publishing. We are more agile and have the resources to do that, perhaps ahead of traditional
publishers.
The competition for research funds is now very fierce, but perhaps in some areas that have a high public profile or that address particular needs crowd-funding is a possibility. We will look into assisting with
this in potential areas.
Alt-metrics aims at collecting non-traditional online measures of use of research data and publications. It may even tell a different story to traditional measures (usage, peer-review and citations). See next
slide and the links. I think there is mileage here and it seems like an area for libraries to lead on.

Research Week 2013

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