2. Problems faced by the General
Manager
• Road commuting
• Maintenance problem of buses
• Shortage of spare parts
• Inability of service to cope with peak hours
• 33% of the vehicle to be scrapped
• Non utilization of capacity of the bus
• Driver & a conductor for bus
• Extra employees bills cost
• Complicated tariff
3. • General Manager’s Solution
– Automation of bus terminal
– 2-3 depots
– Time-Chart at every Bus stop
– Proper Routes Map
– Less stoppage time i.e. Punctuality
– High frequency during peak hours
– Annual Maintenance Charge (PPP mode)
– Traffic police to control the traffic
– More stoppage time during non-peak hours
– Electronic ticketing system
4.
5. • Solution to increasing demand
– Launch new mini busses in PPP mode
– Trained staff to handle passenger’s pressure
– Provide a comfortable journey
– Time-Chart at every Bus stop
• Increase Profitability & revenue
– Punctuality
– Banners at the backside of the bus
– Ads in bus tickets, body of the bus
– Conductor’s uniform with ads
– Play songs to attract more customers
