e commerce in india, data

1. E-COMMERCE
Abhishek
Ankit
Biswajeet
Bibhu Sakti

3. Commerce
• Commerce: Exchange of Goods / Services
• Contracting parties: Buyer and Seller
• Fundamental principles: Trust and Security
• Intermediaries:
• Direct (Distributors, Retailers)
• Indirect (Banks, Regulators)
• Money is a medium to facilitate transactions

4. E-Commerce
• Electronics Commerce.
• Buying and Selling over Internet.
• Includes the entire process of developing,
marketing, selling, delivering, servicing and
paying.

5. TYPES
• business-to-business (B2B)
• 80% of e-commerce
– inventory management
– distribution management
– channel management
– and payment management
• business to-consumer (B2C)
– Amazon.com, Drugstore.com,Beyond.com,
– Barnes and Noble and ToysRus

6. TYPES
• business-to-government (B2G)
– It refers to the use of the Internet for public
procurement, licensing procedures, and other
government-related operations.
• consumer-to-consumer (C2C)
– commerce between private companies or
consumers e.g.-e-bay

7. TYPES
• mobile commerce (m-commerce )
• It is the buying and selling of goods and
services through wireless technology
– cellular telephones and
– personal digital assistants (PDAs).
• Japan is seen as a global leader in m-
commerce

8. FEATURES
• Easy and Global access
• 24 X 7 availability.
• Customized Products and Services.
• Back office Integration.

9. STEPS
• Attracts prospects to your site.
• Positive Online experience.
• Value over traditional retail.
• Convert prospects to customers.
• Provide customized services.
• Online ordering billing and payment.
• Keep them coming back
• Online customers service.
• Offer more products and services.

10. PAYMENT BASIS
• Credit card.
• Electronics cheques.
• Anonymous payments.
• Smart cards.

11. RISKS
• Customer’s risk
• Dishonest merchants
• Dispute over transaction
• Inappropriate use of transaction details.
• Merchants risk
• Forged instruments
• Disputed charges
• Insufficient funds in customers account.

12. E-Commerce Security
• Authorization, Access Control:
–protect intranet from hordes: Firewalls
• Confidentiality, Data Integrity:
–protect contents against snoopers: Encryption
• Authentication:
– both parties prove identity before starting
transaction: Digital certificates
• Non-repudiation:
–proof that the document originated by you & you only:
Digital signature

13. Anonymity of Purchaser

15. • The e-commerce market is projected to grow to
46,520 crore by 2011, which then will be a 400%
growth in the last 5 years

16. CONCLUSION
• Indian e Commerce space percentage is getting higher
as more and more online retailers enter the market.
• Most e-commerce sites have been targeted towards
the NRI's with Gift delivery services, books, Audio and
videocassettes e.t.c.
• Good use of e Commerce by banks.
• Even the stock exchanges coming online providing
online stock portfolio.
• Facebook & social networking.