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Designing for Usability:
Making it Easier to Save Lives and
Improve Healthcare Delivery

Mark A.M.Kramer - @MAMK
WARNING
VIDEO PLAYLIST
SOURCE: http://youtu.be/WxQLzdLjwp4
Summary: A field study identified
twenty-two ways that automated
hospital systems can result in the
wrong medication being dispensed to
patients.
Most of these flaws are classic
usability problems that have been
understood for decades.
Role of Computerized
Physician Order Entry
Systems in Facilitating
Medication Errors
SOURCE: http://youtu.be/YXkq9hQppOw
SOURCE: https://www.usertesting.com/highlight_reels/geQJZAQXxAVNqa5beZax
Typical IT Major Project Failure

- Karen S. Evans
UC students design a
better pill bottle for the
blind and visually
impaired
EMPATHIC
DESIGN
Designing for Usability:
Making it Easier to Save Lives and
Improve Healthcare Delivery

Mark A.M.Kramer - @MAMK

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Designing for Usability: Making it easier to save lives and improve healthcare delivery