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A leading U.S. government services contractor manages 5000+ systems using ManageEngine Desktop Central
1. A leading U.S. government services contractor
manages 5000+ systems using ManageEngine
Desktop Central
2. About the Customer
‣
A leading provider of business
support services, technical
consulting, supply chain
services and logistics
management, and mission
training and educations for the
U.S. Government
‣
Worldwide Employees: 7,800
‣
Revenue: $1.66 billion
‣
Country: United States
3. System Management Requirements
To perform:
‣
Software applications and patches
update across systems
‣
Scan and track assets to assess Total
Cost of Ownership
‣
Manage critical vulnerabilities
‣
Virtual assistance for on-time
troubleshooting
Reports:
To validate and audit the system-level
activities in the enterprise IT network
4. How did ManageEngine Desktop Central
fulfill their requirement
www.desktopcentral.com
5. Using ManageEngine Desktop Central, the customer automated their entire systems
management such as software deployment, patch management, asset tracking and other
tasks from a central location. This improved their operational efficiency, saved time, and
increased employee productivity manifold.
6. Vertical
Vertical
Finance
Operation
Research
With Desktop Central’s custom reports the customer was able to fetch information on yet-tobe deployed patches, number of devices connected to the network, user logon activities, etc.
and respond with remedial measures in real-time!
7. With Patch management they are able to automate
patch updates related to OS and other third party
applications by shielding systems form vulnerabilities.
With Software deployment they are able to automate
tasks such as distribution, installation and uninstallation
of a software applications that makes their deployment
work effortless by replacing manual process.
With Asset Management they are able to track
information related to software and hardware
available in the network, which is helping them to stay
compliant and realizing the Total cost of ownership
associated with the Annual IT budget.