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ü  Users here to follow topics and interests first
ü  Fact paced, frenetic updates expected
ü  Great for quick hits and updates
ü  Largely public, less expectation of privacy
	
  
ü  Users here to follow pre-existing connections
ü  Slower-paced, fewer posts
ü  Great for longer posts and conversation
ü  Large expectation of privacy
	
  
ü  Your competitors
ü  People in your field of interest/beat
ü  Popular people in your local/topical
Twittersphere
ü  Those who reply to you
ü  Those who re-tweet, share your links
• By subject/location:
Twellow.com, Wefollow.com
• Muckrack.com (for finding
journalists)
• Look at others’ follows/followers
•  One place to manage
everything
•  Control your privacy
•  Timeline design with
large image
•  Could mix personal/
professional
•  Completely separate
presence from profile
•  Completely public
•  Timeline design with
large image
•  Detailed analytics to
see who visits
Profiles Pages
• Turn on Subscriptions: Anyone can read
your public posts
• Set up a vanity url at facebook.com/
username
•  Add your job history and a snappy bio to
About section (and make it public)
facebook.com/bookmarks/lists
facebook.com/bookmarks/interests
Status updates that…
• Posed Questions +64%
• Call to read or take a closer look +37%
• Personal reflections +25%
• Clever, catchy tone +18%
% feedback over averagee
65% increase in likes and 50% increase in comments
•  Don’t leave the link in the status update
•  Format headline/text to make sense
•  Mix up the status, not always questions
or links
•  Moderate your comments
Set up Google Authorship for G+ benefits
•  Fill out a profile completely, even if you
don’t plan to use it very much
•  Upload content with SEO in mind –
descriptive titles, names, locations and
keywords
•  Fill	
  out	
  a	
  profile	
  completely,	
  even	
  if	
  you	
  don’t	
  
plan	
  to	
  use	
  it	
  very	
  much	
  
•  Upload	
  content	
  with	
  SEO	
  in	
  mind	
  –	
  
descrip>ve	
  >tles,	
  names,	
  loca>ons	
  and	
  
keywords	
  
Set your name as an alert at
•  Google.com/alerts
•  Socialmention.com
Eliminate results from your company site:
"first last" -yoursiteurl.com
The	
  Usual	
  Suspects	
  
•  Fans/followers	
  
•  Retweets/shares	
  
•  Replies/comments	
  
•  UGC	
  submissions	
  
•  Reach	
  
•  Klout	
  Score	
  
Real	
  Indicators	
  
•  Intended	
  audience	
  acquired	
  
•  Reader	
  -­‐>	
  Customer	
  
•  Conversa>ons	
  generated	
  
•  Reader	
  -­‐>	
  Par>cipant	
  
•  New	
  sources	
  acquired	
  
•  Gains	
  made	
  
Klout.com	
  
Bit.ly	
  
Mandy	
  Jenkins	
  
mandyjenkins@gmail.com	
  
@mjenkins	
  
More	
  resources	
  and	
  such	
  at:	
  
zombiejournalism.com	
  
mandyjenkins.com	
  
slideshare.net/mandyjenkins	
  

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Social Media Guide for Professionals

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  • 5. ü  Users here to follow topics and interests first ü  Fact paced, frenetic updates expected ü  Great for quick hits and updates ü  Largely public, less expectation of privacy   ü  Users here to follow pre-existing connections ü  Slower-paced, fewer posts ü  Great for longer posts and conversation ü  Large expectation of privacy  
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  • 7. ü  Your competitors ü  People in your field of interest/beat ü  Popular people in your local/topical Twittersphere ü  Those who reply to you ü  Those who re-tweet, share your links
  • 8. • By subject/location: Twellow.com, Wefollow.com • Muckrack.com (for finding journalists) • Look at others’ follows/followers
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  • 30. •  One place to manage everything •  Control your privacy •  Timeline design with large image •  Could mix personal/ professional •  Completely separate presence from profile •  Completely public •  Timeline design with large image •  Detailed analytics to see who visits Profiles Pages
  • 31. • Turn on Subscriptions: Anyone can read your public posts • Set up a vanity url at facebook.com/ username •  Add your job history and a snappy bio to About section (and make it public)
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  • 38. Status updates that… • Posed Questions +64% • Call to read or take a closer look +37% • Personal reflections +25% • Clever, catchy tone +18% % feedback over averagee
  • 39. 65% increase in likes and 50% increase in comments
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  • 41. •  Don’t leave the link in the status update •  Format headline/text to make sense •  Mix up the status, not always questions or links •  Moderate your comments
  • 42. Set up Google Authorship for G+ benefits
  • 43. •  Fill out a profile completely, even if you don’t plan to use it very much •  Upload content with SEO in mind – descriptive titles, names, locations and keywords
  • 44. •  Fill  out  a  profile  completely,  even  if  you  don’t   plan  to  use  it  very  much   •  Upload  content  with  SEO  in  mind  –   descrip>ve  >tles,  names,  loca>ons  and   keywords  
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  • 52. Set your name as an alert at •  Google.com/alerts •  Socialmention.com Eliminate results from your company site: "first last" -yoursiteurl.com
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  • 54. The  Usual  Suspects   •  Fans/followers   •  Retweets/shares   •  Replies/comments   •  UGC  submissions   •  Reach   •  Klout  Score   Real  Indicators   •  Intended  audience  acquired   •  Reader  -­‐>  Customer   •  Conversa>ons  generated   •  Reader  -­‐>  Par>cipant   •  New  sources  acquired   •  Gains  made  
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  • 59. Mandy  Jenkins   mandyjenkins@gmail.com   @mjenkins   More  resources  and  such  at:   zombiejournalism.com   mandyjenkins.com   slideshare.net/mandyjenkins