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Innovating with
          Personal Data
   in the “Web of the World”
              Marc Davis
              Partner Architect
              Microsoft Online Services Division
              Marc.Davis@microsoft.com

@marcedavis       Marc Davis            http://marcdavis.me
From the “Web of Pages”




@marcedavis       Marc Davis   http://marcdavis.me
To the “Web of People”




@marcedavis     Marc Davis   http://marcdavis.me
To the “Web of the World”




@marcedavis       Marc Davis   http://marcdavis.me
The Mobile Phone and its Metaphors

                  •   A personal device carried on the body

                  •   A two-way voice communication device

                  •   A two-way text communication device

                  •   A media consumption device

                  •   A media production device

                  •   A sensor device in a sensor network

                  •   A social and cognitive prosthetic device
                      that enables our collective embodied
                      intelligence



@marcedavis              Marc Davis               http://marcdavis.me
WHO: Social Data and Metadata




                    Who


@marcedavis       Marc Davis      http://marcdavis.me
WHERE: Spatial Data and Metadata




                      Where

@marcedavis          Marc Davis      http://marcdavis.me
WHEN: Temporal Data and Metadata




               1    2      3         4   5

                         When




@marcedavis             Marc Davis           http://marcdavis.me
WHAT: Object Data and Metadata




                     What


@marcedavis        Marc Davis      http://marcdavis.me
Contextual Metadata for the Web of the World:
                      Where + When + Who + What


                                    1   2    3     4    5


                                            When



              Where




                                                       What
              Who
@marcedavis            Marc Davis                  http://marcdavis.me
WHO: Social Data and Metadata




                    Who


@marcedavis       Marc Davis      http://marcdavis.me
People as Uniquely Identifiable Digital Entities

                    From “Marc Davis”
                              to
      https://www.facebook.com/marcedavis
                        and also…
              https://twitter.com/#!/marcedavis
        http://www.linkedin.com/in/marcdavis
                            etc.
@marcedavis                Marc Davis       http://marcdavis.me
Social Graph Atoms




              A   B                A            B




              A   B                A            B
@marcedavis           Marc Davis       http://marcdavis.me
Social Graph Molecules




@marcedavis    Marc Davis   http://marcdavis.me
Shared Attention




         A            B                 A                B
            Joint                       Contact
          Attention                     Attention

@marcedavis               Marc Davis         http://marcdavis.me
“Like Annotations” in Bing




@marcedavis        Marc Davis   http://marcdavis.me
Bing “Linked Pages”




@marcedavis   Marc Davis   http://marcdavis.me
Bing “Linked Pages”




@marcedavis   Marc Davis   http://marcdavis.me
Types of Networks:
              Social, Attention, and Interest

Attention                    Interest
Network                      Network




                                     Social
                                    Network
@marcedavis     Marc Davis              http://marcdavis.me
Privacy Architecture




              A                 B


                      ?


                          C
@marcedavis       Marc Davis            http://marcdavis.me
“Personal data is the
     new oil of the internet
     and the new currency
     of the digital world.”
              — Meglena Kuneva
                European Consumer Commissioner



@marcedavis          Marc Davis       http://marcdavis.me
Personal Data: Where Are We Now?


 •   “If personal data is the currency of the digital
     world, then where are the banks?”
 •   And the exchanges?
 •   And all the other institutions and instruments we
     have developed for storing, managing, and
     trading (money)?
 •   We are in the very early days of becoming a
     digital society and digital economy...

@marcedavis               Marc Davis           http://marcdavis.me
“Everything I Make and Do Online
           and in the World”
              Identity and Relationships
              Context
              Activity
              Communications
              Content
              Asset Inventory
              Financial Data
              Health Data
              Governmental Data
              Academic Data
              Employer Data
@marcedavis
              Other Personal Data…
                                 Marc Davis   http://marcdavis.me
Personal Data Value

        All




   Personally
   Identifiable
   Information




       None
                  Never     Retention                Forever
@marcedavis               Marc Davis             http://marcdavis.me
New Economic and Societal Value from
              User-Centric Personal Data Aggregation

                          Searches & Sites



               Social
               Graph                         Calendars




              Interests                      Location



                             Purchases

@marcedavis                   Marc Davis            http://marcdavis.me
Example: Who Has What Rights
     to the Record of Your Being Here Right Now?




@marcedavis           Marc Davis       http://marcdavis.me
Example: Who Has What Rights
     to the Record of Your Being Here Right Now?

                       Network Operator        Data Aggregator

       Phone Manufacturer          Building Owner
       OS Manufacturer
       Application Provider
                                                                   Public Health
                                                                   Law Enforcement
                                                                   City Planners
       Employer
       Family Member           Data Subject




@marcedavis                       Marc Davis                     http://marcdavis.me
Rethinking Personal Data:
                           TOS and Privacy Policy
Lawyer Readable   Human Readable     Machine Readable




  @marcedavis           Marc Davis         http://marcdavis.me
Web of the World Today:
                       Flows of Data, Rights, and Value

                            Individual




              Public                     Private
              Sector                     Sector




@marcedavis                Marc Davis          http://marcdavis.me
Web of the World Tomorrow:
                       Flows of Data, Rights, and Value

                                  Individual




                                 Personal and
                                 Social Agents


                        Public    Personal       Private
                        Sector      Data         Sector
                        Agents    Services       Agents




              Public                                       Private
              Sector                                       Sector




@marcedavis                      Marc Davis                      http://marcdavis.me
World Economic Forum
                     “Rethinking Personal Data” Project
Launched in 2010, the Rethinking Personal Data project is a multi-year project
intended to bring together private companies, public sector representatives,
end-user privacy and rights groups, academics and topic experts to deepen the
collective understanding of how a principled, collaborative and balanced
personal data ecosystem can evolve.




@marcedavis                       Marc Davis                   http://marcdavis.me
“IT’S YOUR DATA”
       “WE CAN KEEP IT
        SAFE FOR YOU”
      “WE CAN PUT IT TO
       WORK FOR YOU”
@marcedavis   Marc Davis   http://marcdavis.me
TRUST


@marcedavis    Marc Davis   http://marcdavis.me
TRANSPARENCY


@marcedavis   Marc Davis   http://marcdavis.me
CONTROL


@marcedavis     Marc Davis   http://marcdavis.me
VALUE


@marcedavis    Marc Davis   http://marcdavis.me
The Political Economy of the Internet Today

“Digital Feudalism”
  • We don’t own our
      names
  •   Or our bodies
  •   Or personal property
      or a domicile
  •   We lack freedom of
      movement and
      expression
  •   Our labor benefits the
      lords of the manor
      who own the land
  •   We are “data serfs”
@marcedavis                    Marc Davis   http://marcdavis.me
Towards a New
                      Political Economy of the Internet

“Digital Enlightenment”
  • Human Rights
  • Property Rights
  • Civil Society
  • Free Markets




 @marcedavis               Marc Davis        http://marcdavis.me
“Consumer Privacy Bill of Rights” 7 Principles

 1. Individual Control
    -    Consumers have a right to exercise control over what personal
         data organizations collect from them and how they use it.
 2. Transparency
    -    Consumers have a right to easily understandable information
         about privacy and security practices.
 3. Respect for Context
    -    Consumers have a right to expect that organizations will collect,
         use, and disclose personal data in ways that are consistent with
         the context in which consumers provide the data.
 4. Security
    -    Consumers have a right to secure and responsible handling of
         personal data.

@marcedavis                        Marc Davis                http://marcdavis.me
“Consumer Privacy Bill of Rights” 7 Principles

 5. Access and Accuracy
    -    Consumers have a right to access and correct personal data in
         usable formats, in a manner that is appropriate to the sensitivity
         of the data and the risk of adverse consequences to consumers
         if the data are inaccurate.
 6. Focused Collection
    -    Consumers have a right to reasonable limits on the personal
         data that companies collect and retain.
 7. Accountability
    -    Consumers have a right to have personal data handled by
         companies with appropriate measures in place to assure they
         adhere to the Consumer Privacy Bill of Rights.



@marcedavis                        Marc Davis                 http://marcdavis.me
A
          Brief History
               Of
        Cloud Computing
@marcedavis   Marc Davis   http://marcdavis.me
Brief History of Cloud Computing




              1965

                                                 1965
@marcedavis        Marc Davis                 Mainframe
                                    http://marcdavis.me
Brief History of Cloud Computing




              1985

                                                 1965
@marcedavis        Marc Davis                 Mainframe
                                    http://marcdavis.me
Brief History of Cloud Computing




              1995

                                                 1965
@marcedavis        Marc Davis                 Mainframe
                                    http://marcdavis.me
2005

                                         1965
@marcedavis    Marc Davis             Mainframe
                            http://marcdavis.me
Brief History of Cloud Computing




              2015

                                                 1965
@marcedavis        Marc Davis                 Mainframe
                                    http://marcdavis.me
PHYSICAL
               PERSON

@marcedavis      Marc Davis   http://marcdavis.me
LEGAL
              PERSON

@marcedavis     Marc Davis   http://marcdavis.me
DIGITAL
              PERSON

@marcedavis     Marc Davis   http://marcdavis.me
@marcedavis   Marc Davis   http://marcdavis.me
Innovating with
          Personal Data
   in the “Web of the World”
              Marc Davis
              Partner Architect
              Microsoft Online Services Division
              Marc.Davis@microsoft.com

@marcedavis       Marc Davis            http://marcdavis.me

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2012-02-23 Marc Davis MIT Media Ventures Presentation

  • 1. Innovating with Personal Data in the “Web of the World” Marc Davis Partner Architect Microsoft Online Services Division Marc.Davis@microsoft.com @marcedavis Marc Davis http://marcdavis.me
  • 2. From the “Web of Pages” @marcedavis Marc Davis http://marcdavis.me
  • 3. To the “Web of People” @marcedavis Marc Davis http://marcdavis.me
  • 4. To the “Web of the World” @marcedavis Marc Davis http://marcdavis.me
  • 5. The Mobile Phone and its Metaphors • A personal device carried on the body • A two-way voice communication device • A two-way text communication device • A media consumption device • A media production device • A sensor device in a sensor network • A social and cognitive prosthetic device that enables our collective embodied intelligence @marcedavis Marc Davis http://marcdavis.me
  • 6. WHO: Social Data and Metadata Who @marcedavis Marc Davis http://marcdavis.me
  • 7. WHERE: Spatial Data and Metadata Where @marcedavis Marc Davis http://marcdavis.me
  • 8. WHEN: Temporal Data and Metadata 1 2 3 4 5 When @marcedavis Marc Davis http://marcdavis.me
  • 9. WHAT: Object Data and Metadata What @marcedavis Marc Davis http://marcdavis.me
  • 10. Contextual Metadata for the Web of the World: Where + When + Who + What 1 2 3 4 5 When Where What Who @marcedavis Marc Davis http://marcdavis.me
  • 11. WHO: Social Data and Metadata Who @marcedavis Marc Davis http://marcdavis.me
  • 12. People as Uniquely Identifiable Digital Entities From “Marc Davis” to https://www.facebook.com/marcedavis and also… https://twitter.com/#!/marcedavis http://www.linkedin.com/in/marcdavis etc. @marcedavis Marc Davis http://marcdavis.me
  • 13. Social Graph Atoms A B A B A B A B @marcedavis Marc Davis http://marcdavis.me
  • 14. Social Graph Molecules @marcedavis Marc Davis http://marcdavis.me
  • 15. Shared Attention A B A B Joint Contact Attention Attention @marcedavis Marc Davis http://marcdavis.me
  • 16. “Like Annotations” in Bing @marcedavis Marc Davis http://marcdavis.me
  • 17. Bing “Linked Pages” @marcedavis Marc Davis http://marcdavis.me
  • 18. Bing “Linked Pages” @marcedavis Marc Davis http://marcdavis.me
  • 19. Types of Networks: Social, Attention, and Interest Attention Interest Network Network Social Network @marcedavis Marc Davis http://marcdavis.me
  • 20. Privacy Architecture A B ? C @marcedavis Marc Davis http://marcdavis.me
  • 21. “Personal data is the new oil of the internet and the new currency of the digital world.” — Meglena Kuneva European Consumer Commissioner @marcedavis Marc Davis http://marcdavis.me
  • 22. Personal Data: Where Are We Now? • “If personal data is the currency of the digital world, then where are the banks?” • And the exchanges? • And all the other institutions and instruments we have developed for storing, managing, and trading (money)? • We are in the very early days of becoming a digital society and digital economy... @marcedavis Marc Davis http://marcdavis.me
  • 23. “Everything I Make and Do Online and in the World” Identity and Relationships Context Activity Communications Content Asset Inventory Financial Data Health Data Governmental Data Academic Data Employer Data @marcedavis Other Personal Data… Marc Davis http://marcdavis.me
  • 24. Personal Data Value All Personally Identifiable Information None Never Retention Forever @marcedavis Marc Davis http://marcdavis.me
  • 25. New Economic and Societal Value from User-Centric Personal Data Aggregation Searches & Sites Social Graph Calendars Interests Location Purchases @marcedavis Marc Davis http://marcdavis.me
  • 26. Example: Who Has What Rights to the Record of Your Being Here Right Now? @marcedavis Marc Davis http://marcdavis.me
  • 27. Example: Who Has What Rights to the Record of Your Being Here Right Now? Network Operator Data Aggregator Phone Manufacturer Building Owner OS Manufacturer Application Provider Public Health Law Enforcement City Planners Employer Family Member Data Subject @marcedavis Marc Davis http://marcdavis.me
  • 28. Rethinking Personal Data: TOS and Privacy Policy Lawyer Readable Human Readable Machine Readable @marcedavis Marc Davis http://marcdavis.me
  • 29. Web of the World Today: Flows of Data, Rights, and Value Individual Public Private Sector Sector @marcedavis Marc Davis http://marcdavis.me
  • 30. Web of the World Tomorrow: Flows of Data, Rights, and Value Individual Personal and Social Agents Public Personal Private Sector Data Sector Agents Services Agents Public Private Sector Sector @marcedavis Marc Davis http://marcdavis.me
  • 31. World Economic Forum “Rethinking Personal Data” Project Launched in 2010, the Rethinking Personal Data project is a multi-year project intended to bring together private companies, public sector representatives, end-user privacy and rights groups, academics and topic experts to deepen the collective understanding of how a principled, collaborative and balanced personal data ecosystem can evolve. @marcedavis Marc Davis http://marcdavis.me
  • 32. “IT’S YOUR DATA” “WE CAN KEEP IT SAFE FOR YOU” “WE CAN PUT IT TO WORK FOR YOU” @marcedavis Marc Davis http://marcdavis.me
  • 33. TRUST @marcedavis Marc Davis http://marcdavis.me
  • 34. TRANSPARENCY @marcedavis Marc Davis http://marcdavis.me
  • 35. CONTROL @marcedavis Marc Davis http://marcdavis.me
  • 36. VALUE @marcedavis Marc Davis http://marcdavis.me
  • 37. The Political Economy of the Internet Today “Digital Feudalism” • We don’t own our names • Or our bodies • Or personal property or a domicile • We lack freedom of movement and expression • Our labor benefits the lords of the manor who own the land • We are “data serfs” @marcedavis Marc Davis http://marcdavis.me
  • 38. Towards a New Political Economy of the Internet “Digital Enlightenment” • Human Rights • Property Rights • Civil Society • Free Markets @marcedavis Marc Davis http://marcdavis.me
  • 39. “Consumer Privacy Bill of Rights” 7 Principles 1. Individual Control - Consumers have a right to exercise control over what personal data organizations collect from them and how they use it. 2. Transparency - Consumers have a right to easily understandable information about privacy and security practices. 3. Respect for Context - Consumers have a right to expect that organizations will collect, use, and disclose personal data in ways that are consistent with the context in which consumers provide the data. 4. Security - Consumers have a right to secure and responsible handling of personal data. @marcedavis Marc Davis http://marcdavis.me
  • 40. “Consumer Privacy Bill of Rights” 7 Principles 5. Access and Accuracy - Consumers have a right to access and correct personal data in usable formats, in a manner that is appropriate to the sensitivity of the data and the risk of adverse consequences to consumers if the data are inaccurate. 6. Focused Collection - Consumers have a right to reasonable limits on the personal data that companies collect and retain. 7. Accountability - Consumers have a right to have personal data handled by companies with appropriate measures in place to assure they adhere to the Consumer Privacy Bill of Rights. @marcedavis Marc Davis http://marcdavis.me
  • 41. A Brief History Of Cloud Computing @marcedavis Marc Davis http://marcdavis.me
  • 42. Brief History of Cloud Computing 1965 1965 @marcedavis Marc Davis Mainframe http://marcdavis.me
  • 43. Brief History of Cloud Computing 1985 1965 @marcedavis Marc Davis Mainframe http://marcdavis.me
  • 44. Brief History of Cloud Computing 1995 1965 @marcedavis Marc Davis Mainframe http://marcdavis.me
  • 45. 2005 1965 @marcedavis Marc Davis Mainframe http://marcdavis.me
  • 46. Brief History of Cloud Computing 2015 1965 @marcedavis Marc Davis Mainframe http://marcdavis.me
  • 47. PHYSICAL PERSON @marcedavis Marc Davis http://marcdavis.me
  • 48. LEGAL PERSON @marcedavis Marc Davis http://marcdavis.me
  • 49. DIGITAL PERSON @marcedavis Marc Davis http://marcdavis.me
  • 50. @marcedavis Marc Davis http://marcdavis.me
  • 51. Innovating with Personal Data in the “Web of the World” Marc Davis Partner Architect Microsoft Online Services Division Marc.Davis@microsoft.com @marcedavis Marc Davis http://marcdavis.me