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Project Followership

                                Prof. Marco Sampietro
                        marco.sampietro@sdabocconi.it

Copyright SDA Bocconi                 NASA PM Challenge 2011
Agenda




•  Project Followership: Introduction

•  Project Followership along the Project Life Cycle




Copyright SDA Bocconi                       NASA PM Challenge 2011   2
Followership

•  The ratio of leadership to followership books is 120:1 (Bjugstad,
   2004)
•  One of the reasons followers haven’t been researched is that
   there is a stigma associated with the term “follower” (Bjugstad,
   2006).
•  One-third of all executives are followers in some fashion. Yet,
   rarely did any of the executives concede that they were
   followers (Williams and Miller, 2002)
•  Management and organizational behavior have been dominated
   by the concept of leadership, which has assumed a
   romanticized, larger than life role as a result (Meindle, 1987)
•  Leaders only really accomplish something by permission of the
   followers (Depree, 1992).
•  Followers motivate themselves (Huges, 1998).
•  A key to motivating followers is the concept of having them
   realize how important their function is in a broad sense
   (Blanchard and Bowles,1998) .
Copyright SDA Bocconi                               NASA PM Challenge 2011   3
Project Followership: boundaries

•  Project Followership is mainly targeted at team
   members that:
      –  Do not manage projects but participate to projects
      –  Manage project activities, sometime alone, other times
         in small teams
      –  Mainly provide technical competencies
      –  Do not work full time on projects
      –  Do not need to know “everything” about project
         management
      –  Sometime, they do not want to be project managers




Copyright SDA Bocconi                            NASA PM Challenge 2011   4
Project Management and
Project Team Members: the current situation
•  The project management discipline is still based on a
   top down paradigm:
      –  Traditionally, the project manager manages the team
      –  More recently, the project sponsor supports the project
         manager
•  Project Management training follows this dominant
   paradigm




Copyright SDA Bocconi                             NASA PM Challenge 2011   5
Project Followership: What is it?

•  Project Followership is a new project management
   approach that puts project team members at the
   center of the stage.
•  Project Followership aims at actively and proactively
   involving project team members in managing
   projects.
•  Project Followership aims at increasing the
   satisfaction of project participants, by supplying the
   knowledge and the tools to fully understand their role
   in a project environment.
•  Project Followership aims at increasing project
   performance, by creating more effective relationships
   between project team members and project
   managers and by promoting positive behaviors.


Copyright SDA Bocconi                      NASA PM Challenge 2011   6
Agenda




•  Project Followership: Introduction

•  Project Followership along the Project Life Cycle




Copyright SDA Bocconi                       NASA PM Challenge 2011   7
Project Followership along
the project life cycle
  Resource Usage

                                                   Control


                                                  Change



                                Risk Management

                                Scheduling and
                                  Estimating

                                     WBS

                           Requirements
                             Analysis
                          Kick off                                 Lesson learned
                          meeting


                                                               Transfer               Time
                   Conception    Planning         Execution
                                                              and Closure
Copyright SDA Bocconi                                            NASA PM Challenge 2011      8
Kick off meeting

                        Low participation




Copyright SDA Bocconi                       NASA PM Challenge 2011   9
Kick off meeting

                        Low commitment




Copyright SDA Bocconi                    NASA PM Challenge 2011   10
Kick off meeting


           Technical approach               Project Followership
           • Waste of time. It is not       • Opportunity to ask
           strictly related to my work, I   clarifications, to understand
           can read the meeting             how my work fits into the
           minute to get directly to the    project.
           point.                           • Opportunity to modify the
                                            project before is too late.
                                            • Ability to understand the
                                            choices made at the C
                                            level.
                                            • Opportunity to “sell” myself.




Copyright SDA Bocconi                                            NASA PM Challenge 2011   11
Requirements Analysis


                        How it should be




Copyright SDA Bocconi                      NASA PM Challenge 2011   12
Requirements Analysis


                        How it is sometimes




Copyright SDA Bocconi                         NASA PM Challenge 2011   13
Requirements Analysis


           Technical approach            Project Followership
           • People that should provide • It is my duty to translate
           requirements are not able to business requirements into
           do so and it seems that they technical requirements.
           do not speak my language.
           • If requirements are         • Making mistakes during
           incomplete, I will define     this phase will lead to huge
           them by myself. I know our    reworks in the future and
           business.                     even to project failure.




Copyright SDA Bocconi                                        NASA PM Challenge 2011   14
WBS


                        I know what to do…




Copyright SDA Bocconi                        NASA PM Challenge 2011   15
WBS


                        Interesting, lets see some detail…




Copyright SDA Bocconi                                   NASA PM Challenge 2011   16
WBS


                        Interesting, lets see some detail…




Copyright SDA Bocconi                                   NASA PM Challenge 2011   17
WBS


           Technical approach             Project Followership
           • Why spending time on         • Understanding the big
           planning tasks that are not    picture helps my tasks too.
           related to mine?
           • I have spent a lot of time   • There is a huge difference
           speaking about technical       between identifying the
           aspects not related to my      Work Package and writing a
           tasks. We did not spent        To Do List.
           enough time to discussing      • Micro-planning lead to
           my technical problems.         inefficiencies.




Copyright SDA Bocconi                                        NASA PM Challenge 2011   18
Scheduling and Estimating


            I think we will still be within the tolerances…




Copyright SDA Bocconi                              NASA PM Challenge 2011   19
Scheduling and Estimating


           Technical approach             Project Followership
           • Trying to provide good       • Providing good estimates
           estimates is useless, since    increases the stability of my
           the project schedule will      agenda.
           change many times and          • In addition, my colleagues
           priorities change every day.   consider me a reliable
                                          person and my reputation is
                                          improving.
           • The project manager          • Understanding the activity
           should manage the              network facilitates the
           interfaces between the         communication with my
           activities, otherwise why we   colleagues. Reworks and
           are paying him/her?            conflicts are reduced.




Copyright SDA Bocconi                                         NASA PM Challenge 2011   20
Risk Management

Panta Rei Approach      Reactive Approach




Copyright SDA Bocconi           NASA PM Challenge 2011   21
Risks Management


           Technical approach            Project Followership
           • Risks happen, is a fact. We • Risks may happen but
           have to live with them.       many of them can be
                                         managed before they have
                                         a negative impact. A
                                         proactive approach creates
                                         a more stable environment.
                                         It is easier to organize my
                                         agenda.
           • I cannot tolerate           • Projects are dynamic
           emergencies, they make        environments, it is
           me crazy. It seems that the   impossible to completely
           project manager is adding     stabilize them, it is their
           complexity, and not           nature.
           reducing it.



Copyright SDA Bocconi                                         NASA PM Challenge 2011   22
Changes


                        Positive or negative change?




Copyright SDA Bocconi                                  NASA PM Challenge 2011   23
Changes


           Technical approach             Project Followership
           • Changes depend on lack of • Projects are dynamic,
           knowledge of the Project    changes are necessary and
           Manager.                    they are not always related
                                       to mistakes.
           • If changes are related to    • A change can be negative
           my activities, I am the only   at the activity level but can
           person that can accept,        add value at the project
           modify and interpret them. I   level. Before judging it, it is
           know what is the best.         better to look at it from
                                          different perspectives and
                                          ask for clarifications.




Copyright SDA Bocconi                                           NASA PM Challenge 2011   24
Control


                        I will deliver perfectly on time!




Copyright SDA Bocconi                                       NASA PM Challenge 2011   25
Control


           • Technical approach              • Project Followership
           • Inserting data related to the   • Calculating the work done
           activity status is a waste of     and work left increases my
           time. I know where I am.          ability to estimate and thus
           The Project Manager               my ability to organize my
           should trust me.                  activities.
                                             • Having data on the other
                                             activities permit me to better
                                             plan my work.




Copyright SDA Bocconi                                            NASA PM Challenge 2011   26
Lesson Learned


              It is not the single activity, is the interface




Copyright SDA Bocconi                                 NASA PM Challenge 2011   27
Lesson Learned


           Technical approach            Project Followership
           • I do not see the point to   • I have a lot of experience
           share my mistakes (if any)    but taking time to
           and my best practices. I      systematize it is not so
           know my job, I am able to     common and can lead to
           improve by myself, if         new and interesting
           necessary.                    discoveries.
                                         • The optimization of a single
                                         activity does not lead,
                                         automatically, to project
                                         success. Lesson learned
                                         are helpful to reconsider the
                                         project as a system and to
                                         see how, sometimes,
                                         mistakes derive from “local
                                         best” decisions.


Copyright SDA Bocconi                                        NASA PM Challenge 2011   28
Conclusions




•  Project Followership is not the opposite of Project
   Leadership, it is complementary.
•  Project performances depend on the contribution of
   all the subjects involved in the project.
•  Project Followership aims at creating more
   involvement and more awareness of the Project
   Team Member role.




Copyright SDA Bocconi                    NASA PM Challenge 2011   29
Copyright SDA Bocconi   NASA PM Challenge 2011   30

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Project followership

  • 1. Project Followership Prof. Marco Sampietro marco.sampietro@sdabocconi.it Copyright SDA Bocconi NASA PM Challenge 2011
  • 2. Agenda •  Project Followership: Introduction •  Project Followership along the Project Life Cycle Copyright SDA Bocconi NASA PM Challenge 2011 2
  • 3. Followership •  The ratio of leadership to followership books is 120:1 (Bjugstad, 2004) •  One of the reasons followers haven’t been researched is that there is a stigma associated with the term “follower” (Bjugstad, 2006). •  One-third of all executives are followers in some fashion. Yet, rarely did any of the executives concede that they were followers (Williams and Miller, 2002) •  Management and organizational behavior have been dominated by the concept of leadership, which has assumed a romanticized, larger than life role as a result (Meindle, 1987) •  Leaders only really accomplish something by permission of the followers (Depree, 1992). •  Followers motivate themselves (Huges, 1998). •  A key to motivating followers is the concept of having them realize how important their function is in a broad sense (Blanchard and Bowles,1998) . Copyright SDA Bocconi NASA PM Challenge 2011 3
  • 4. Project Followership: boundaries •  Project Followership is mainly targeted at team members that: –  Do not manage projects but participate to projects –  Manage project activities, sometime alone, other times in small teams –  Mainly provide technical competencies –  Do not work full time on projects –  Do not need to know “everything” about project management –  Sometime, they do not want to be project managers Copyright SDA Bocconi NASA PM Challenge 2011 4
  • 5. Project Management and Project Team Members: the current situation •  The project management discipline is still based on a top down paradigm: –  Traditionally, the project manager manages the team –  More recently, the project sponsor supports the project manager •  Project Management training follows this dominant paradigm Copyright SDA Bocconi NASA PM Challenge 2011 5
  • 6. Project Followership: What is it? •  Project Followership is a new project management approach that puts project team members at the center of the stage. •  Project Followership aims at actively and proactively involving project team members in managing projects. •  Project Followership aims at increasing the satisfaction of project participants, by supplying the knowledge and the tools to fully understand their role in a project environment. •  Project Followership aims at increasing project performance, by creating more effective relationships between project team members and project managers and by promoting positive behaviors. Copyright SDA Bocconi NASA PM Challenge 2011 6
  • 7. Agenda •  Project Followership: Introduction •  Project Followership along the Project Life Cycle Copyright SDA Bocconi NASA PM Challenge 2011 7
  • 8. Project Followership along the project life cycle Resource Usage Control Change Risk Management Scheduling and Estimating WBS Requirements Analysis Kick off Lesson learned meeting Transfer Time Conception Planning Execution and Closure Copyright SDA Bocconi NASA PM Challenge 2011 8
  • 9. Kick off meeting Low participation Copyright SDA Bocconi NASA PM Challenge 2011 9
  • 10. Kick off meeting Low commitment Copyright SDA Bocconi NASA PM Challenge 2011 10
  • 11. Kick off meeting Technical approach Project Followership • Waste of time. It is not • Opportunity to ask strictly related to my work, I clarifications, to understand can read the meeting how my work fits into the minute to get directly to the project. point. • Opportunity to modify the project before is too late. • Ability to understand the choices made at the C level. • Opportunity to “sell” myself. Copyright SDA Bocconi NASA PM Challenge 2011 11
  • 12. Requirements Analysis How it should be Copyright SDA Bocconi NASA PM Challenge 2011 12
  • 13. Requirements Analysis How it is sometimes Copyright SDA Bocconi NASA PM Challenge 2011 13
  • 14. Requirements Analysis Technical approach Project Followership • People that should provide • It is my duty to translate requirements are not able to business requirements into do so and it seems that they technical requirements. do not speak my language. • If requirements are • Making mistakes during incomplete, I will define this phase will lead to huge them by myself. I know our reworks in the future and business. even to project failure. Copyright SDA Bocconi NASA PM Challenge 2011 14
  • 15. WBS I know what to do… Copyright SDA Bocconi NASA PM Challenge 2011 15
  • 16. WBS Interesting, lets see some detail… Copyright SDA Bocconi NASA PM Challenge 2011 16
  • 17. WBS Interesting, lets see some detail… Copyright SDA Bocconi NASA PM Challenge 2011 17
  • 18. WBS Technical approach Project Followership • Why spending time on • Understanding the big planning tasks that are not picture helps my tasks too. related to mine? • I have spent a lot of time • There is a huge difference speaking about technical between identifying the aspects not related to my Work Package and writing a tasks. We did not spent To Do List. enough time to discussing • Micro-planning lead to my technical problems. inefficiencies. Copyright SDA Bocconi NASA PM Challenge 2011 18
  • 19. Scheduling and Estimating I think we will still be within the tolerances… Copyright SDA Bocconi NASA PM Challenge 2011 19
  • 20. Scheduling and Estimating Technical approach Project Followership • Trying to provide good • Providing good estimates estimates is useless, since increases the stability of my the project schedule will agenda. change many times and • In addition, my colleagues priorities change every day. consider me a reliable person and my reputation is improving. • The project manager • Understanding the activity should manage the network facilitates the interfaces between the communication with my activities, otherwise why we colleagues. Reworks and are paying him/her? conflicts are reduced. Copyright SDA Bocconi NASA PM Challenge 2011 20
  • 21. Risk Management Panta Rei Approach Reactive Approach Copyright SDA Bocconi NASA PM Challenge 2011 21
  • 22. Risks Management Technical approach Project Followership • Risks happen, is a fact. We • Risks may happen but have to live with them. many of them can be managed before they have a negative impact. A proactive approach creates a more stable environment. It is easier to organize my agenda. • I cannot tolerate • Projects are dynamic emergencies, they make environments, it is me crazy. It seems that the impossible to completely project manager is adding stabilize them, it is their complexity, and not nature. reducing it. Copyright SDA Bocconi NASA PM Challenge 2011 22
  • 23. Changes Positive or negative change? Copyright SDA Bocconi NASA PM Challenge 2011 23
  • 24. Changes Technical approach Project Followership • Changes depend on lack of • Projects are dynamic, knowledge of the Project changes are necessary and Manager. they are not always related to mistakes. • If changes are related to • A change can be negative my activities, I am the only at the activity level but can person that can accept, add value at the project modify and interpret them. I level. Before judging it, it is know what is the best. better to look at it from different perspectives and ask for clarifications. Copyright SDA Bocconi NASA PM Challenge 2011 24
  • 25. Control I will deliver perfectly on time! Copyright SDA Bocconi NASA PM Challenge 2011 25
  • 26. Control • Technical approach • Project Followership • Inserting data related to the • Calculating the work done activity status is a waste of and work left increases my time. I know where I am. ability to estimate and thus The Project Manager my ability to organize my should trust me. activities. • Having data on the other activities permit me to better plan my work. Copyright SDA Bocconi NASA PM Challenge 2011 26
  • 27. Lesson Learned It is not the single activity, is the interface Copyright SDA Bocconi NASA PM Challenge 2011 27
  • 28. Lesson Learned Technical approach Project Followership • I do not see the point to • I have a lot of experience share my mistakes (if any) but taking time to and my best practices. I systematize it is not so know my job, I am able to common and can lead to improve by myself, if new and interesting necessary. discoveries. • The optimization of a single activity does not lead, automatically, to project success. Lesson learned are helpful to reconsider the project as a system and to see how, sometimes, mistakes derive from “local best” decisions. Copyright SDA Bocconi NASA PM Challenge 2011 28
  • 29. Conclusions •  Project Followership is not the opposite of Project Leadership, it is complementary. •  Project performances depend on the contribution of all the subjects involved in the project. •  Project Followership aims at creating more involvement and more awareness of the Project Team Member role. Copyright SDA Bocconi NASA PM Challenge 2011 29
  • 30. Copyright SDA Bocconi NASA PM Challenge 2011 30