Public comparison between Alfresco versions & tradicional ECM Comparação da Alfresco entre as as suas versões do ECM e um ECM tradicional

1. DecisionMatrix for AlfrescoEnterpriseorCommunity & Traditional ECM

6. EnterprisePrinciples ● Offer Commercial Service Level Agreements (SLA’s) ● Enterprise Customers Receive Fixes as a Priority ● Extensions and Integrations to Proprietary Products are part ofEnterprise ● Extensions to Ubuiquitous proprietary systems – Windows, Office – are inCommunity ● Extensions to Manage or Monitor highly-scalable or highly available systems are part of Enterprise ● http://newton.typepad.com/content/2009/03/building-astronger- open-source-product.html

8. AlfrescoCommunity ● No Alfresco SLA o Self or Community Fix o Wait for code role up ● NoneProvided ● WikiDocumentation ● NoneProvided ● Access to CommunityEdition AlfrescoEnterprise ● Support o ContractualSLA’s (Gold, Platinum, & Diamond) o Guaranteed availability of resources o Call tracking and bug prioritisation ● Bug tracking o Bug fixing / Service packs o Patch distribution (with back porting) ● Support Portal ● EnterpriseDocumentation ● IndemnityandWarranty ● Access to EnterpriseEdition AgreedSLA’s

9. PlatformSupport

10. ScalabilityandAvailability

11. SystemManagement

12. Storage Policies

13. IndemnityandWarranty

14. OpenProcess

15. ECM Requirements