Brief description of The Duff Group.

1. TALENT MANAGEMENT SINCE 1986
EXECUTIVE COACHING - TRAINING
TEAMING BUILDING - LEAN SIX SIGMA
SERIAL INNOVATION
10,000 LEADERS - 12 COUNTRIES
$40M SAVINGS
937.901.4039 – WWW.DUFFGROUP.COM – FFUD@AOL.COM

2.
Summary
Headquartered in Dayton, Ohio with affiliates in Maryland, California, and Illinois, The Duff Group
is an organizational consulting firm specializing in Leadership Development, Team Building,
Executive Coaching, and Lean Implementation. For over 25 years, we have been helping
individuals and organizations position themselves for success in the 21st Century. Our clients range
from large corporations to government agencies to local non-profit organizations. Having coached
over 10,000 leaders in 13 world areas, we integrate three powerful change agents:
- Emotional Intelligence - Lean Leadership - and Innovation -
We understand how important your organization is to you. Thus our goal is to form strategic
partnerships with those seeking to achieve that elusive jump to the next level. Teaming with movers
and shakers is our business, and our long list of delighted clients is proof that we can produce
positive results.
Our philosophy incorporates the reality that when technically skilled (high potential) employees are
promoted to positions of leadership there is a near universal need for additional training in people
skills (EQ). As illustrated below, our Developmental Leadership Model is the core of our teaching.
While numerous training tools and personal assessments are utilized in our seminars, each eventually
leads back to this philosophy that employees “advance ” through four stages of professional
development. To prevent regression, the leader must match his or her approach to the current
developmental level of the employee. Doing so results in employee growth, a positive work place
relationship, and a productive work force. Studies by Gallup® indicate the average company has less
than 30% of employees fully engaged. We teach leaders how to develop fully engaged employees,
thus savings thousand of dollars.
The
Developmental
Leadership
Model
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3.
Our Services
Leadership Development: The Duff Group has developed in-house copyrighted and
proprietary training packages to retool both newly minted and experienced managers,
leaders, and executives. Creating such a culture fosters continuous innovation but
requires discarding management models of the last century.
Executive Coaching: Following our group training sessions, individual executive coaching
can be offered to learners. While generally offered as an optional part of the corporate
training, these sessions are almost always completely filled with leaders desiring
confidential counsel from outsiders on topics presented in class.
Personal and Organizational Assessment: Personality and other personal/organizational
assessment tools are integrated into our services. Offered both for executive staffs and
intact teams, these services are often used in both group and one-on-one formats to
increase understanding and application.
Myers Briggs Type Indicator: A certified MBTI instructor for over 20 years, Dr. Duff
takes the assessment to new levels by incorporating the training philosophy into each area
of our consulting. Learners come out with a better understanding of themselves, their co-
workers and are able to continuously apply their newly surfaced EQ skills.
Lean Implementation: Without the soft side or leadership training to implement a culture
change, Lean is just another “program of the month.” Thousands of hours and dollars are
invested only to “hit the wall” in the 12-18 month range. Our clients have booked over
$40M in savings. We teach the tools and do the “workout sessions” like many others.
Our difference is the leadership development required to sustain a program until in
becomes “The Way.”
Hot Groups: Creating highly skilled and highly motivated sub-groups in order to push the
envelope of innovation. This session is about selecting not only the best and brightest
employees in a particular division, but also 4 stages of team development and pitfalls of
each.
Conflict Management: A large sub-portion of the Hot Group session is dedicated
specifically towards conflict management. Conflict is inevitable when working together
but too often keeps teams from performing at their highest potential. Thus it is vital for
teams to not only anticipate conflict, but also to embrace it as a tool for further success.
Change Management: Proactive Techniques to ensure strategic changes achieve buy-in and
take root. People do not resist change; they resist being changed. When benefits are
obvious, change is quick and mostly painless.
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4.
Skills and Expertise
Jerald
L.
Duff,
Ph.D.
Team Building and Leadership: Dr. Duff has gained
and developed expertise in aligning skill sets with
Managing
Partner
&
defined tasks and job descriptions. Hence, freeing
Executive
Coach
team members to do what they do best. Thus
obtaining the highly productive scenario of fully
The
Duff
Group
qualified employees fully engaged in their work
.
achieving consistent success.
Executive Coaching: with a background in
Psychology and a willingness to ask tough questions,
Summary Dr. Duff is also a gifted advisor. In a professional
setting having the insight and soft skills to work one
Founder, Lead Consultant and Managing Partner of The on one with executives, supervisors and managers
Duff Group. Executive Coach, Author and Training who want to get more out of their employees.
Facilitator. Professional Speaker and Continuing
Lecturer. Personality and Organizational Assessment:
As a cornerstone of his training, Dr. Duff is well
Over 25 Years experience in Executive Coaching and versed in various personality and organizational
Leadership Development Training, High Performance assessment tools. Favoring the Myers Briggs
Teams, Lean Thinking, Toyota Production System, assessment tool, he takes the training from “funny and
Coaching, 10,000 Learners, 13 world areas, $30M in cute” to an in depth and revealing study of how
savings. 15 yrs experience in Manufacturing Mgmt, differences in personalities impact an organization.
Fortune 500 Companies (1200 employees Budget Amongst others, Dr. Duff also utilizes 360
$50M). assessments, Thomas Killman, and FIRO-B for
Education greater assessment and practical usage.
Ph.D. Leadership Development -The Union Institute Conflict Management: With 20+ years of coaching
Ph.D. (ABD) Family Systems Therapy, Purdue expertise, Dr. Duff mentors project leaders in
MS Executive Coaching - Wright State University. developing group norms for handling differences in a
MBA Organizational Development – U. of Dayton. routine manner. The subtle difference between
BSIE Industrial Engineering - Ohio State University. successful teams (Hot Groups) and those that fail is
the ability to have and deal with conflict without
Past Experience inflicting damage to team bonds. Not only do great
The Duff Group: (1986 – Present) teams resolve conflict but harness it to push teams to
Operations Manager: BOMAG Int’l (1983-86) breakthrough innovations. The TKI and other
Plant Manager: Laserplane Division (1980-83)
assessments provide a basis of both understanding and
Assembly Manager: Copeland Corp. (1976-80)
predicting of reactions to conflict.
Other
Highlights
• $5M cost savings to Tier 2 Automotive Supplier • Consulting for midsized printing co.: $7M savings
• Revamped Quality Approach with Tier 2 • Trained 25 "Leaders of Today and Tomorrow"
Automotive Supplier Automotive Big 3
• Turnaround of three manufacturing plants: Stock • Tier 1 Automotive Supplier: Two plant new product
tripled in 18 months start up: Best in both plant history
• Trained new workforce in automotive engine plant: • Tier 1 Automotive Supplier: Multi-plant operation:
most successful start-up in plant history $18M in identified cost savings
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5.
Sample Topics and Courses
The following is a list of sample sub-topics and classes The Duff Group offers as a part of it’s
training. The time requirement for each topic varies from a few hours to an entire week’s workshop
and can be tailored to a specific client’s schedule constraints. Some of the topics naturally coincide
with one another to create more of a learning course and others might more appropriately stand on
their own. Finally, we always welcome the opportunity to develop entirely new classes to more
adequately meet our customer’s needs.
Developmental Leadership: Real Leaders Develop Followers
LeaderMakers: The Application
Leadership Strengths and Weakness
Leading Creativity and Innovation
Myers Briggs Type Indicator – A Deep Dive
Serial Innovation Cultures and Skill Sets
Leading and Managing Change
Hot Groups: Creating A-Teams
From Not to Hot: 4 Stages of Team Development
Narcissus: Your Worst Boss
Executive Coaching: The Archetypes
Listen, Really Listen
L.E.A.F. Skills (Positive Listening, Expectations, Attitudes, and Listening)
Communicate with Clarity
Emotional Intelligence: Leaders Have It
Conflict: Great Teams Have It and Solve It
Lean Six Sigma, Principles and Applications
Make the Most of Your Time
Executive Presentation Skills
Broken Promise: Why Teams Fail
The Speed of Trust
Hire Only The Best
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