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Equality and diversity at work
    Working effectively


                            Maria Hegarty

                    Equality Strategies Ltd
A bit about me
• I set up Equality Strategies in 1999 to work with organisations

    – Deliver equality and diversity audits and plans
    – Deliver equality, diversity and mediation training and coaching
    – Conduct equality and diversity research and networking with
      national and international companies, the EU Commission and a
      range of non-governmental organisations

    – Provide Professional Mediation
       • Offer workplace mediation, where conflict has arisen
       • Provide coaching services for people in conflict in the
         workplace
       • Deliver managerial mediation training programmes
       • Design conflict management systems in workplaces


                          mariahegarty@equalitystrategies.ie            2
Employment Equality Legal Framework

• Employment Equality Act 1998
• Equal Status Act 2000

• Equality Acts 2004 – 2012



• Infrastructure –

   – Equality Authority to promote equality and prevent
     discrimination

   – Equality Tribunal to mediate and hear equality
     complaints



                      mariahegarty@equalitystrategies.ie   3
Discrimination
Direct
  Where a person is, has or would be treated
  lessfavourably


Indirect
  Where there is less favourable treatment in effect -
  practice or requirement that one finds harder to
  satisfy e.g. educational qualifications

                     mariahegarty@equalitystrategies.ie        4
Legal Grounds

• Age                • Membership of the TravellerCommunity

• Civil Status       • Race

• Disability         • Religion

• Family Status      • Sexual Orientation

• Gender




                  mariahegarty@equalitystrategies.ie     5
Equality Objectives

                                Equality of
                                autonomy


                 Equality
                    of
                 process

                                                 Equality of
                                                  outcome




            mariahegarty@equalitystrategies.ie                 6
Disability defined in Employment
                       Equality Act as

Total or partial absence of bodily or mental facilities,


chronic disease, whether manifest or not, and learning

&personality conditions


• Obligation is to reasonably accommodate



                          mariahegarty@equalitystrategies.ie   7
Reasonable accommodation

Remove a disadvantage rather than to confer an advantage

Allow people with disabilities to take part while
   accommodating for their disability

Provide for a situation where people with
      disabilities can avail of a service equally with those
        who have no disabilities (ODEI - Nov 2006)


                      mariahegarty@equalitystrategies.ie   8
Workplace strategies

•   Policies, - Employment Equality, Anti-Bullying & Harassment, Anti-Racism,
    Disability

•   Guidelines and Codes of Practice

•   Equality Reviews/Audits & Action Plan

•   Equality Proofing, e.g. job requirements, service user requirements

•   Positive Action

•   Training, coaching, mentoring

•   Equality Infrastructure – teams, committees, officers, emloyee
    networks/groups


                            mariahegarty@equalitystrategies.ie            9
Human Resource processes essential in
equality work
Example activities:

   – Interview boards should be diverse - reflect differing ages, genders and
     ethnicities

   – All applicants should be informed of reasonable accommodation for
     people with disabilities to enable them to participate equally in the
     interview process

   – Provide good practice guidance and training for interview boards,
     including responsibilities regarding equality and diversity – sign they
     understand their reponsibilities


                             mariahegarty@equalitystrategies.ie                10
Equality Policy
• Organisation’s statement of commitment and measures to
  deliver fair and transparent processes;

• Commitments include training for all - maintreamined into
  training, induction etc and for managers and supervisors
  with responsibility for policy implementation;

• Provide for pay arrangements to be kept under review to
  ensure equal pay

• Outline clearly who is responsible for delivery of measures
  and detail of compaints procedures

                   mariahegarty@equalitystrategies.ie       11
Crucial Factors Supporting Equality in the
                        Workplace
Equality Authority ESRI research

 Top management support and high profile leaders who demonstrate commitment
   essential

 Line managers, if unsupported, tended to be resistant to equality and diversity
   initiatives as they perceived them as an extra burden on themselves as managers



We need to build awareness, help people to understand their rights
                       and responsibilities,

                      and find solutions to their situation

                                   mariahegarty@equalitystrategies.ie                12
Harassment

Where a person subjects the victim to any
    unwelcome act, request or conduct

 which could reasonably be regarded as
offensive, humiliating or intimidating to the
                        victim.


              mariahegarty@equalitystrategies.ie            13
Sexual Harassment

Where an employer, employee, colleague, client, customer, service provider

                                           etc…



                            subjects the victim to

   unwelcomeand sexually offensive, humiliating or intimidating actions




                        mariahegarty@equalitystrategies.ie                14
Unconscious Bias and
                                                  Stereotyping
• Pre-established expectation about an individual or group


• Help us to feel we are reducing uncertainty …… about
  what people or groups are likely to want, believe or do


• In-group and out-group
   • Emerges from deep attitudes
   • Fragments of information
   • Family, media, unchallenged traditions

                      mariahegarty@equalitystrategies.ie      15
Vicarious Liability
                    Anything done by a person

in the course of his or her employment shall be treated as done also

                    by that person’s employer,

   whether or not it was done with the employer’s knowledge or

                                    approval



                         mariahegarty@equalitystrategies.ie      16
Positive Action

Intended to promote equality of
  opportunity for disadvantaged persons
  or to cater for the special needs of
  persons or a category of persons who
  because of their circumstances may
  require facilities, arrangements, services
  or assistance.

                 mariahegarty@equalitystrategies.ie               17
www.equality.ie


mariahegarty@equalitystrategies.ie   18
Information about procedures crucial

• Encourage and where possible help to develop equality policies,
  equality training, action plans and help to monitor progress in
  implementing equality initiatives

• Ensure harassment and discrimination complaints are dealt with
  effectively




                       mariahegarty@equalitystrategies.ie      19
Thank You and stay in touch!

o mariahegarty@equalitystrategies.ie

o Mobile: +353-87-2304820

o Linkedin: mariahegarty

o Twitter: maria_hegarty

o Skype: mariaohegarty

                                   mariahegarty@equalitystrategies.ie
                                                                        20

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1EqualityStrategies slideshare equality@work

  • 1. Equality and diversity at work Working effectively Maria Hegarty Equality Strategies Ltd
  • 2. A bit about me • I set up Equality Strategies in 1999 to work with organisations – Deliver equality and diversity audits and plans – Deliver equality, diversity and mediation training and coaching – Conduct equality and diversity research and networking with national and international companies, the EU Commission and a range of non-governmental organisations – Provide Professional Mediation • Offer workplace mediation, where conflict has arisen • Provide coaching services for people in conflict in the workplace • Deliver managerial mediation training programmes • Design conflict management systems in workplaces mariahegarty@equalitystrategies.ie 2
  • 3. Employment Equality Legal Framework • Employment Equality Act 1998 • Equal Status Act 2000 • Equality Acts 2004 – 2012 • Infrastructure – – Equality Authority to promote equality and prevent discrimination – Equality Tribunal to mediate and hear equality complaints mariahegarty@equalitystrategies.ie 3
  • 4. Discrimination Direct Where a person is, has or would be treated lessfavourably Indirect Where there is less favourable treatment in effect - practice or requirement that one finds harder to satisfy e.g. educational qualifications mariahegarty@equalitystrategies.ie 4
  • 5. Legal Grounds • Age • Membership of the TravellerCommunity • Civil Status • Race • Disability • Religion • Family Status • Sexual Orientation • Gender mariahegarty@equalitystrategies.ie 5
  • 6. Equality Objectives Equality of autonomy Equality of process Equality of outcome mariahegarty@equalitystrategies.ie 6
  • 7. Disability defined in Employment Equality Act as Total or partial absence of bodily or mental facilities, chronic disease, whether manifest or not, and learning &personality conditions • Obligation is to reasonably accommodate mariahegarty@equalitystrategies.ie 7
  • 8. Reasonable accommodation Remove a disadvantage rather than to confer an advantage Allow people with disabilities to take part while accommodating for their disability Provide for a situation where people with disabilities can avail of a service equally with those who have no disabilities (ODEI - Nov 2006) mariahegarty@equalitystrategies.ie 8
  • 9. Workplace strategies • Policies, - Employment Equality, Anti-Bullying & Harassment, Anti-Racism, Disability • Guidelines and Codes of Practice • Equality Reviews/Audits & Action Plan • Equality Proofing, e.g. job requirements, service user requirements • Positive Action • Training, coaching, mentoring • Equality Infrastructure – teams, committees, officers, emloyee networks/groups mariahegarty@equalitystrategies.ie 9
  • 10. Human Resource processes essential in equality work Example activities: – Interview boards should be diverse - reflect differing ages, genders and ethnicities – All applicants should be informed of reasonable accommodation for people with disabilities to enable them to participate equally in the interview process – Provide good practice guidance and training for interview boards, including responsibilities regarding equality and diversity – sign they understand their reponsibilities mariahegarty@equalitystrategies.ie 10
  • 11. Equality Policy • Organisation’s statement of commitment and measures to deliver fair and transparent processes; • Commitments include training for all - maintreamined into training, induction etc and for managers and supervisors with responsibility for policy implementation; • Provide for pay arrangements to be kept under review to ensure equal pay • Outline clearly who is responsible for delivery of measures and detail of compaints procedures mariahegarty@equalitystrategies.ie 11
  • 12. Crucial Factors Supporting Equality in the Workplace Equality Authority ESRI research  Top management support and high profile leaders who demonstrate commitment essential  Line managers, if unsupported, tended to be resistant to equality and diversity initiatives as they perceived them as an extra burden on themselves as managers We need to build awareness, help people to understand their rights and responsibilities, and find solutions to their situation mariahegarty@equalitystrategies.ie 12
  • 13. Harassment Where a person subjects the victim to any unwelcome act, request or conduct which could reasonably be regarded as offensive, humiliating or intimidating to the victim. mariahegarty@equalitystrategies.ie 13
  • 14. Sexual Harassment Where an employer, employee, colleague, client, customer, service provider etc… subjects the victim to unwelcomeand sexually offensive, humiliating or intimidating actions mariahegarty@equalitystrategies.ie 14
  • 15. Unconscious Bias and Stereotyping • Pre-established expectation about an individual or group • Help us to feel we are reducing uncertainty …… about what people or groups are likely to want, believe or do • In-group and out-group • Emerges from deep attitudes • Fragments of information • Family, media, unchallenged traditions mariahegarty@equalitystrategies.ie 15
  • 16. Vicarious Liability Anything done by a person in the course of his or her employment shall be treated as done also by that person’s employer, whether or not it was done with the employer’s knowledge or approval mariahegarty@equalitystrategies.ie 16
  • 17. Positive Action Intended to promote equality of opportunity for disadvantaged persons or to cater for the special needs of persons or a category of persons who because of their circumstances may require facilities, arrangements, services or assistance. mariahegarty@equalitystrategies.ie 17
  • 19. Information about procedures crucial • Encourage and where possible help to develop equality policies, equality training, action plans and help to monitor progress in implementing equality initiatives • Ensure harassment and discrimination complaints are dealt with effectively mariahegarty@equalitystrategies.ie 19
  • 20. Thank You and stay in touch! o mariahegarty@equalitystrategies.ie o Mobile: +353-87-2304820 o Linkedin: mariahegarty o Twitter: maria_hegarty o Skype: mariaohegarty mariahegarty@equalitystrategies.ie 20