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© 2012 Gaurav Bhalla. All Rights Reserved
Collaboration And Co-Creation
    • More than one actor (who we don’t know)
    • Collaborating and Interacting (towards what
      end, we don’t know)
    • How (we don’t know)
    • Could be simultaneous, could be sequential,
      could alternate
    • Creating or Developing something
      (Elementary My Dear Watson!)

3                    © 2012 Gaurav Bhalla. All Rights Reserved
The Collaborator Sub-System
    • Individual, Customers, Consumers,
      Company/Companies, NGO’s, Government
      Organizations, Dealers, Farmers, SMBs, etc. - -
      -




           THINK ECOSYSTEM

4                     © 2012 Gaurav Bhalla. All Rights Reserved
Co-Creating What?
    • Advertising, Product, Service, Packaging,
      Processes, Design, Customer Experience,
      Software, IT Systems, Data Analytic
      Solutions, Retina Transplants, etc. - - -




    THINK MUTUAL VALUE - -
             -*
5                     © 2012 Gaurav Bhalla. All Rights Reserved
How?



    Think Interactive-Collaborative
         Platforms and Tools



6               © 2012 Gaurav Bhalla. All Rights Reserved
Why?



    Think Rewards & Recognition




7              © 2012 Gaurav Bhalla. All Rights Reserved
© 2012 Gaurav Bhalla. All Rights Reserved
Say Hello To Collaboration And Co-Creation
    • Companies/Organizations interacting with other
      individuals, companies, and/organizations within a
      specific ecosystem - - - to create mutual value
      (products, services, experiences, processes,
      designs, technologies, solutions, packaging
      advertising, etc.)
    - - - in a purposeful, systematic, effortful
       manner, in digital and/or physical arenas,
       with concrete contracts


9                        © 2012 Gaurav Bhalla. All Rights Reserved
Co-Creation Doesn’t Just Happen!




10               © 2012 Gaurav Bhalla. All Rights Reserved
Not Hippie Love – A Business Process




11            © 2012 Gaurav Bhalla. All Rights Reserved
© 2012 Gaurav Bhalla. All Rights Reserved
:Open Happiness




13   © 2012 Gaurav Bhalla. All Rights Reserved
Dell’s IdeaStorm: Backed By A Mini-Dell



                                                           2012




14             © 2012 Gaurav Bhalla. All Rights Reserved
BA Future Labs




15      © 2012 Gaurav Bhalla. All Rights Reserved
Consumer Thursdays At Hallmark
     • One Thursday a month, company executives
       meet, interact, and have conversations with
       Hallmark consumers in an informal setting to
       explore and generate ideas




16                      © 2012 Gaurav Bhalla. All Rights Reserved
Pringles: Design And Share




17            © 2012 Gaurav Bhalla. All Rights Reserved
Campbell’s + Wolfgang Puck = Co-Creation




18             © 2012 Gaurav Bhalla. All Rights Reserved
IFF: Co-Creation With Experts




19             © 2012 Gaurav Bhalla. All Rights Reserved
The Clinic Of Innovation




        http://www.vimeo.com/12184562


20             © 2012 Gaurav Bhalla. All Rights Reserved
Internal Collaboration: Hidden Gold
     • “If you can’t collaborate successfully within your own
       company, how can you collaborate successfully
       externally?” Nicolas Mirzayantz, Group President,
       Fragrances, IFF
     • http://www.thesource.pdma.org/blog/embarking-co-creation-j

         MasterCard – Innovation Express
         Oslo University Hospital – Clinic of Innovation




21                             © 2012 Gaurav Bhalla. All Rights Reserved
BMW Group’s Co-Creation Lab




22             © 2012 Gaurav Bhalla. All Rights Reserved
Frito-Lay: Crash The Super Bowl




23              © 2012 Gaurav Bhalla. All Rights Reserved
Hallmark Card Contests: Digital




24               © 2012 Gaurav Bhalla. All Rights Reserved
A Different Set Of Rewards




25            © 2012 Gaurav Bhalla. All Rights Reserved
Electrolux Design Lab: 2011 Competition
 Brief: Intelligent Mobility
 •Electrolux Design Lab 2011 invites industrial design students and
 recent industrial design graduates (2010) to create home appliances
 that consider intelligent mobility

 Prizes:
 •1st prize: €5,000 + 6 months’ paid internship at an Electrolux
 global design center
 •2nd prize: €3,000
 •3rd prize: €2,000




26                             © 2012 Gaurav Bhalla. All Rights Reserved
© 2012 Gaurav Bhalla. All Rights Reserved
Scale Everest – With That?




28            © 2012 Gaurav Bhalla. All Rights Reserved
Adopt An Investment Mindset
     • Invest in Listening platforms (pre-requisite
       to a conversation)
     • Invest in Engagement Platforms
       (Communities)
     • Invest in an Organization
     • Invest in Transparent Implementation


29                     © 2012 Gaurav Bhalla. All Rights Reserved

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Presentation by Gaurav Bhalla at Co-Creation Awards 2012

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  • 2. © 2012 Gaurav Bhalla. All Rights Reserved
  • 3. Collaboration And Co-Creation • More than one actor (who we don’t know) • Collaborating and Interacting (towards what end, we don’t know) • How (we don’t know) • Could be simultaneous, could be sequential, could alternate • Creating or Developing something (Elementary My Dear Watson!) 3 © 2012 Gaurav Bhalla. All Rights Reserved
  • 4. The Collaborator Sub-System • Individual, Customers, Consumers, Company/Companies, NGO’s, Government Organizations, Dealers, Farmers, SMBs, etc. - - - THINK ECOSYSTEM 4 © 2012 Gaurav Bhalla. All Rights Reserved
  • 5. Co-Creating What? • Advertising, Product, Service, Packaging, Processes, Design, Customer Experience, Software, IT Systems, Data Analytic Solutions, Retina Transplants, etc. - - - THINK MUTUAL VALUE - - -* 5 © 2012 Gaurav Bhalla. All Rights Reserved
  • 6. How? Think Interactive-Collaborative Platforms and Tools 6 © 2012 Gaurav Bhalla. All Rights Reserved
  • 7. Why? Think Rewards & Recognition 7 © 2012 Gaurav Bhalla. All Rights Reserved
  • 8. © 2012 Gaurav Bhalla. All Rights Reserved
  • 9. Say Hello To Collaboration And Co-Creation • Companies/Organizations interacting with other individuals, companies, and/organizations within a specific ecosystem - - - to create mutual value (products, services, experiences, processes, designs, technologies, solutions, packaging advertising, etc.) - - - in a purposeful, systematic, effortful manner, in digital and/or physical arenas, with concrete contracts 9 © 2012 Gaurav Bhalla. All Rights Reserved
  • 10. Co-Creation Doesn’t Just Happen! 10 © 2012 Gaurav Bhalla. All Rights Reserved
  • 11. Not Hippie Love – A Business Process 11 © 2012 Gaurav Bhalla. All Rights Reserved
  • 12. © 2012 Gaurav Bhalla. All Rights Reserved
  • 13. :Open Happiness 13 © 2012 Gaurav Bhalla. All Rights Reserved
  • 14. Dell’s IdeaStorm: Backed By A Mini-Dell 2012 14 © 2012 Gaurav Bhalla. All Rights Reserved
  • 15. BA Future Labs 15 © 2012 Gaurav Bhalla. All Rights Reserved
  • 16. Consumer Thursdays At Hallmark • One Thursday a month, company executives meet, interact, and have conversations with Hallmark consumers in an informal setting to explore and generate ideas 16 © 2012 Gaurav Bhalla. All Rights Reserved
  • 17. Pringles: Design And Share 17 © 2012 Gaurav Bhalla. All Rights Reserved
  • 18. Campbell’s + Wolfgang Puck = Co-Creation 18 © 2012 Gaurav Bhalla. All Rights Reserved
  • 19. IFF: Co-Creation With Experts 19 © 2012 Gaurav Bhalla. All Rights Reserved
  • 20. The Clinic Of Innovation http://www.vimeo.com/12184562 20 © 2012 Gaurav Bhalla. All Rights Reserved
  • 21. Internal Collaboration: Hidden Gold • “If you can’t collaborate successfully within your own company, how can you collaborate successfully externally?” Nicolas Mirzayantz, Group President, Fragrances, IFF • http://www.thesource.pdma.org/blog/embarking-co-creation-j  MasterCard – Innovation Express  Oslo University Hospital – Clinic of Innovation 21 © 2012 Gaurav Bhalla. All Rights Reserved
  • 22. BMW Group’s Co-Creation Lab 22 © 2012 Gaurav Bhalla. All Rights Reserved
  • 23. Frito-Lay: Crash The Super Bowl 23 © 2012 Gaurav Bhalla. All Rights Reserved
  • 24. Hallmark Card Contests: Digital 24 © 2012 Gaurav Bhalla. All Rights Reserved
  • 25. A Different Set Of Rewards 25 © 2012 Gaurav Bhalla. All Rights Reserved
  • 26. Electrolux Design Lab: 2011 Competition Brief: Intelligent Mobility •Electrolux Design Lab 2011 invites industrial design students and recent industrial design graduates (2010) to create home appliances that consider intelligent mobility Prizes: •1st prize: €5,000 + 6 months’ paid internship at an Electrolux global design center •2nd prize: €3,000 •3rd prize: €2,000 26 © 2012 Gaurav Bhalla. All Rights Reserved
  • 27. © 2012 Gaurav Bhalla. All Rights Reserved
  • 28. Scale Everest – With That? 28 © 2012 Gaurav Bhalla. All Rights Reserved
  • 29. Adopt An Investment Mindset • Invest in Listening platforms (pre-requisite to a conversation) • Invest in Engagement Platforms (Communities) • Invest in an Organization • Invest in Transparent Implementation 29 © 2012 Gaurav Bhalla. All Rights Reserved