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Community Ebook / September 2012
                                                                                        Agile Market Research with Social Media




        How to Navigate the Market Research Process


                                                2                                        3 RESEARCH
                                                       DEVELOP
 1                                                                                        Research and collect data
           DEFINE                                Develop the plan for your                over a set period of time using
                                                 research. Determine what                 the criteria you outlined in
                                                 tools you need, where your               the Definition process. This
  Define the challenge, problem
                                                 potential data pool is, and              is where you will see the data
  or goal. Use the resulting
                                                 what questions to ask. Set us            flow into your spreadsheets
  “elevator pitch” to direct
                                                 the measurement tools you                and metrics reports from all of
  your research and make it
                                                 need to track the data you               the platforms and places you
  actionable and tight.
                                                 get and get your spreadsheet             are conducting research. Tag
                                                 dashboards prepared.                     and track everything.




 4       STUDY &                                                                         6
         ANALYZE                                5                                                   DECIDE
  Study and Analyze the data you
                                                        REPORT
  have collected. That will help                                                          Decide! Remember, the
  you determine the strengths                    Report your findings to your             decision may be how to launch
  and weaknesses of your                         team. Be as complete as                  or package a product but
  product, service, marketing plan               possible, and cite your sources          your research might also lead
  or competitor in a space. Be                   where you can. Be prepared               you to table an idea before
  comprehensive and thorough                     to defend how you conducted              losing money and time on
  as you sift through the data.                  your research and to show the            development. Look at the
  Pay attention to detail, nuance                integrity of your data.                  research with an analytical,
  and sentiment to better predict                                                         open mind.
  the success of your goal.




www.radian6.com
1 888 6RADIAN 1 888 672-3426   /   community@radian6.com                           Copyright © 2012 Salesforce Radian6      [ 11 ]

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Agile Market Research with Social Media Flowchart

  • 1. Community Ebook / September 2012 Agile Market Research with Social Media How to Navigate the Market Research Process 2 3 RESEARCH DEVELOP 1 Research and collect data DEFINE Develop the plan for your over a set period of time using research. Determine what the criteria you outlined in tools you need, where your the Definition process. This Define the challenge, problem potential data pool is, and is where you will see the data or goal. Use the resulting what questions to ask. Set us flow into your spreadsheets “elevator pitch” to direct the measurement tools you and metrics reports from all of your research and make it need to track the data you the platforms and places you actionable and tight. get and get your spreadsheet are conducting research. Tag dashboards prepared. and track everything. 4 STUDY & 6 ANALYZE 5 DECIDE Study and Analyze the data you REPORT have collected. That will help Decide! Remember, the you determine the strengths Report your findings to your decision may be how to launch and weaknesses of your team. Be as complete as or package a product but product, service, marketing plan possible, and cite your sources your research might also lead or competitor in a space. Be where you can. Be prepared you to table an idea before comprehensive and thorough to defend how you conducted losing money and time on as you sift through the data. your research and to show the development. Look at the Pay attention to detail, nuance integrity of your data. research with an analytical, and sentiment to better predict open mind. the success of your goal. www.radian6.com 1 888 6RADIAN 1 888 672-3426 / community@radian6.com Copyright © 2012 Salesforce Radian6 [ 11 ]