4. Consumer Trends
• Less mobility – 60 year low
• Fewer marriages – 31% of adults never married
• More seniors are working
• Everyone is “trading down”
• Looking for “deals”
9. Core Growth Strategies
• Sell to more people
- new to the category
- steal share from
competitors
• Sell them more stuff
• Sell at a higher price
10. Unique Selling Proposition
• What does your business provide that is unique?
• What sets you apart from everyone else in the
world?
• Not just a tagline or slogan
13. The Upsell
• Ask!
– Would you like fries with that?
• Be specific
– Not “can I get you anything else?”
• Focus on benefits
– “This drive holds twice as many photos”
• Offer accessories
• Let them “taste” the goods
– Bring the dessert cart around
14. Good/Better/Best
• Given three options, people tend to chose the
middle one (57%)
• Make sure your “Better” option has good margins for
you
• Consider order of presentation
17. How’s that working for you?
“One half of my advertising is working, I just wish I
knew which half it was”
• Use direct response
• Creative measurement
• Design a test
• Look for patterns in the data