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Marketing
Communication
    Marketing Communication-mix
    Part TWO out of Four (2.2)

    Danny Abramovich
    Marketing Plan Specialist


1    www.marketingPlanNOW.com     MarCom-2
Course Introduction, Main Topics
    Background: CB ü
    Human Communication ü
    Marketing Communication
    Creativity
    Integrated MarCom
    Global IMC
2           www.marketingPlanNOW.com   MarCom-2
2. MarCom4Communication Tools

          Marketing Communication Tools


                        Direct                    Interactive/
    Advertising
                       Marketing              Internet Marketing


      Sales         Publicity/Public               Personal
    Promotion          Relations                    Selling


3                  www.marketingPlanNOW.com             MarCom-2
2. MarCom4Communication Tools
    Sale Promotions - value (price)-related
     activities to generate short-term sales.
    Direct Marketing - reaching customers directly.
    Personal Selling - develop relationships, persuade
     and create leads into sales.
    Interactive/ Internet - interactive media which
     allows a two-way flow of information in real ¿
    Publicity/ Public Relations - non-paid com.
    Advertising - paid mass communication.
4                    www.marketingPlanNOW.com     MarCom-2
2. MarCom4Intermediate Summary

Models
& Tools




  5        www.marketingPlanNOW.com   MarCom-2
2. MarCom4Sale Promotions




6          www.marketingPlanNOW.com   MarCom-2
2. MarCom4Sale Promotions


J              L

J              L

J              L


7          www.marketingPlanNOW.com   MarCom-2
2. MarCom4Direct MKT
    Demassification – Focus is
    Demassification – Focus is
      Toward Micro-markets
      Toward Micro-markets
        Higher Costs of Driving, Traffic
        Higher Costs of Driving, Traffic
           and Parking Congestion
            and Parking Congestion

                   Consumers Lack of Time
                   Consumers Lack of Time

The             Convenience of Ordering
                Convenience of Ordering
                 From Direct Marketers
                  From Direct Marketers
Growth of
Direct Marketing Growth of Customer Databases
                     Growth of Customer Databases


8                     www.marketingPlanNOW.com   MarCom-2
2. MarCom4Direct MKT


J             L

J             L

J             L


9         www.marketingPlanNOW.com   MarCom-2
2. MarCom4€ Selling
Prospecting and Qualifying

     Pre-approach

        Approach

          Presentation and Demonstration
Basic
Steps         Handling objections

in Personal       Closing
Selling Process        Follow-up

10                  www.marketingPlanNOW.com   MarCom-2
2. MarCom4€ Selling


J             L

J             L

J             L


11        www.marketingPlanNOW.com   MarCom-2
2. MarCom4 Interactivewww
                                               Web
                                               1.0




 March 2006, NBC
 Universal acquired
 www.ivillage.com
12              www.marketingPlanNOW.com   MarCom-2
 for $600M
2. MarCom4 Interactivewww
                                          Web
                                          2.0




13         www.marketingPlanNOW.com   MarCom-2
2. MarCom4 Interactivewww


J              L

J              L

J              L


14         www.marketingPlanNOW.com   MarCom-2
2. MarCom4 Major PR Tools

                                       News
                  Web Site                                Speeches

                                                                        Special
       Public
                                                                        Events
      Service
     Activities
                   Corporate
                                                            Written
                    Identity         Audiovisual            Materials
                   Materials          Materials

15                             www.marketingPlanNOW.com                  MarCom-2
2. MarCom4 Publicity-PR


J              L

J              L

J              L


16         www.marketingPlanNOW.com   MarCom-2
2. MarCom4 Exhibitions




17         www.marketingPlanNOW.com   MarCom-2
2. MarCom4 Exhibitions


J              L

J              L

J              L


18         www.marketingPlanNOW.com   MarCom-2
2. MarCom4 Sponsorships




19         www.marketingPlanNOW.com   MarCom-2
2. MarCom4 Sponsorships




20         www.marketingPlanNOW.com   MarCom-2
2. MarCom4 Sponsorships


J              L

J              L

J              L


21         www.marketingPlanNOW.com   MarCom-2
2. MarCom4 ADVERTISING
Definition:
     Advertising is any paid form of non-
     personal presentation and promotion
     of ideas, goods, or services by
     an identified sponsor.



22               www.marketingPlanNOW.com   MarCom-2
2. MarCom4 ADVERTISING
     Informative Advertising
       Inform consumers or                 Persuasive Advertising
       build primary demand                  Build selective demand

                    Advertising Objective
                   Specific Communication Task
                    Accomplished with a Specific
                        Target Audience
                   During a Specific Period of Time

     Comparison Advertising                 Reminder Advertising
       Compares one brand                  Keeps consumers thinking
           to another                          about a product


23                       www.marketingPlanNOW.com               MarCom-2
2. MarCom4 ADVERTISING




                  Controversial?


24       www.marketingPlanNOW.com   MarCom-2
2. MarCom4 ADVERTISING




     Advertising Objective:
     Specific communication Task
     accomplished with a Specific Target
     Audience During a Specific Period of Time
25             www.marketingPlanNOW.com          MarCom-2
2. MarCom4 ADVERTISING




26       www.marketingPlanNOW.com   MarCom-2
2. MarCom4 ADVERTISING


J            L

J            L

J            L


27       www.marketingPlanNOW.com   MarCom-2
2. MarCom!




28     Nextwww.marketingPlanNOW.com
            Issue: Creativity         MarCom-2
Marketing
Communication
     Marketing Communication-mix
     Part TWO out of Four (2.2)

     Danny Abramovich
     Marketing Plan Specialist


29   www.marketingPlanNOW.com      MarCom-2
r      3
Chapte
         rate d
   In teg ting
          e
    m ark cation
         uni
 c om m

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Marketing Communication-2.2 - MarCom-mix

  • 1. Marketing Communication Marketing Communication-mix Part TWO out of Four (2.2) Danny Abramovich Marketing Plan Specialist 1 www.marketingPlanNOW.com MarCom-2
  • 2. Course Introduction, Main Topics Background: CB ü Human Communication ü Marketing Communication Creativity Integrated MarCom Global IMC 2 www.marketingPlanNOW.com MarCom-2
  • 3. 2. MarCom4Communication Tools Marketing Communication Tools Direct Interactive/ Advertising Marketing Internet Marketing Sales Publicity/Public Personal Promotion Relations Selling 3 www.marketingPlanNOW.com MarCom-2
  • 4. 2. MarCom4Communication Tools Sale Promotions - value (price)-related activities to generate short-term sales. Direct Marketing - reaching customers directly. Personal Selling - develop relationships, persuade and create leads into sales. Interactive/ Internet - interactive media which allows a two-way flow of information in real ¿ Publicity/ Public Relations - non-paid com. Advertising - paid mass communication. 4 www.marketingPlanNOW.com MarCom-2
  • 5. 2. MarCom4Intermediate Summary Models & Tools 5 www.marketingPlanNOW.com MarCom-2
  • 6. 2. MarCom4Sale Promotions 6 www.marketingPlanNOW.com MarCom-2
  • 7. 2. MarCom4Sale Promotions J L J L J L 7 www.marketingPlanNOW.com MarCom-2
  • 8. 2. MarCom4Direct MKT Demassification – Focus is Demassification – Focus is Toward Micro-markets Toward Micro-markets Higher Costs of Driving, Traffic Higher Costs of Driving, Traffic and Parking Congestion and Parking Congestion Consumers Lack of Time Consumers Lack of Time The Convenience of Ordering Convenience of Ordering From Direct Marketers From Direct Marketers Growth of Direct Marketing Growth of Customer Databases Growth of Customer Databases 8 www.marketingPlanNOW.com MarCom-2
  • 9. 2. MarCom4Direct MKT J L J L J L 9 www.marketingPlanNOW.com MarCom-2
  • 10. 2. MarCom4€ Selling Prospecting and Qualifying Pre-approach Approach Presentation and Demonstration Basic Steps Handling objections in Personal Closing Selling Process Follow-up 10 www.marketingPlanNOW.com MarCom-2
  • 11. 2. MarCom4€ Selling J L J L J L 11 www.marketingPlanNOW.com MarCom-2
  • 12. 2. MarCom4 Interactivewww Web 1.0 March 2006, NBC Universal acquired www.ivillage.com 12 www.marketingPlanNOW.com MarCom-2 for $600M
  • 13. 2. MarCom4 Interactivewww Web 2.0 13 www.marketingPlanNOW.com MarCom-2
  • 14. 2. MarCom4 Interactivewww J L J L J L 14 www.marketingPlanNOW.com MarCom-2
  • 15. 2. MarCom4 Major PR Tools News Web Site Speeches Special Public Events Service Activities Corporate Written Identity Audiovisual Materials Materials Materials 15 www.marketingPlanNOW.com MarCom-2
  • 16. 2. MarCom4 Publicity-PR J L J L J L 16 www.marketingPlanNOW.com MarCom-2
  • 17. 2. MarCom4 Exhibitions 17 www.marketingPlanNOW.com MarCom-2
  • 18. 2. MarCom4 Exhibitions J L J L J L 18 www.marketingPlanNOW.com MarCom-2
  • 19. 2. MarCom4 Sponsorships 19 www.marketingPlanNOW.com MarCom-2
  • 20. 2. MarCom4 Sponsorships 20 www.marketingPlanNOW.com MarCom-2
  • 21. 2. MarCom4 Sponsorships J L J L J L 21 www.marketingPlanNOW.com MarCom-2
  • 22. 2. MarCom4 ADVERTISING Definition: Advertising is any paid form of non- personal presentation and promotion of ideas, goods, or services by an identified sponsor. 22 www.marketingPlanNOW.com MarCom-2
  • 23. 2. MarCom4 ADVERTISING Informative Advertising Inform consumers or Persuasive Advertising build primary demand Build selective demand Advertising Objective Specific Communication Task Accomplished with a Specific Target Audience During a Specific Period of Time Comparison Advertising Reminder Advertising Compares one brand Keeps consumers thinking to another about a product 23 www.marketingPlanNOW.com MarCom-2
  • 24. 2. MarCom4 ADVERTISING Controversial? 24 www.marketingPlanNOW.com MarCom-2
  • 25. 2. MarCom4 ADVERTISING Advertising Objective: Specific communication Task accomplished with a Specific Target Audience During a Specific Period of Time 25 www.marketingPlanNOW.com MarCom-2
  • 26. 2. MarCom4 ADVERTISING 26 www.marketingPlanNOW.com MarCom-2
  • 27. 2. MarCom4 ADVERTISING J L J L J L 27 www.marketingPlanNOW.com MarCom-2
  • 28. 2. MarCom! 28 Nextwww.marketingPlanNOW.com Issue: Creativity MarCom-2
  • 29. Marketing Communication Marketing Communication-mix Part TWO out of Four (2.2) Danny Abramovich Marketing Plan Specialist 29 www.marketingPlanNOW.com MarCom-2
  • 30. r 3 Chapte rate d In teg ting e m ark cation uni c om m