Too often, the next generation of a technology misses the point by trying to compete on better and faster, whereas the customer often really wnats simpler and easier.

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© 2010
It’s The Customer Stupid!

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© 2010
It’s The Customer Stupid!

67. Martin Hill-Wilson
m: +44 78 1691 5845
e: martin@brainfoodtraining.com
w: www.brainfoodtraining.com
Producing 'One Of A Kind' Learning Experiences
Morris Pentel
Customer Experience Foundation
Tel: +44 (0) 7947 259818
Email: mp@customerexperiencefoundation.org
www.customerexperiencefoundation.org