Overtime Eddie's Ribs is a proposed family restaurant and catering business focused on barbecue ribs. The business will operate under a functional structure with specialized areas like cooking and serving reporting to supervisors who report to the owner. The business model aims to provide barbecue cooking and catering services for events while cultivating a fun, energetic culture among trustworthy and customer-focused employees through rewards and contests. Employees must maintain a clean appearance and treat customers with the highest level of service. The goal is to create an enjoyable experience that keeps customers returning.
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Job fair
1. Running head: JOB FAIR 1
Job Fair
Martha Powell
Psy 210
February 05, 2012
Carlos Alcazar
2. JOB FAIR 2
Job Fair
Overtime Eddie’s Ribs
A FUN PLACE TO WORK!
Do you enjoy outdoor cooking? Do you often wish that you worked in a fun and
energetic atmosphere? Do you feel that you are creative and have ideas to share? If you can
answer yes to these questions then Overtime Eddie’s is the place for you.
A FAMILY RESTAURANT
3. JOB FAIR 3
Company Information:
Overtime Eddie’s Ribs is a family restaurant with an old time feel. The company is set up
within a functional structure. Each operates separately. There is a full service restaurant with a
limited menu.
Our restaurant will be dedicated to customer service. We will offer orders that our
customers can place, in advance, that can be cooked at the customer’s convenience, or one of our
servers will cook them at any event. We will also cater large events. Alternatively, you can just
bring the family and enjoy a home cooked meal.
Our restaurant culture values employees who are motivated, energetic, and creative.
Every day team meeting will help us to gather these creative ideas so that we can offer the
customer exactly what he or she wants. Valuable input that leads to growth will be generously
rewarded. Employees must be trustworthy, team players, and customer service oriented.
Employees will also be provided a uniform that must appear neat at all times. Neat appearance is
necessary. We want our customers to know that we will meet their needs on the highest levels.
Job Fair Brochure
In this paper, the subject will describe the structure, business model, and culture of the
fictitious company Overtime Eddie’s Ribs. Overtime Eddie’s is a restaurant that will cater to that
barbecue Rib enthusiast for any event such as bachelor parties, picnics, and even that family
outing. The customer could place orders for their special event and have one of our team
members help cook them at time of event. The customer could also just come to the restaurant
for a meal without the worry of clean up with friendly family orientated team members.
Structure
4. JOB FAIR 4
Overtime Eddie’s will operate under a functional structure. This will be beneficial to the
restaurant it will allow each area to become specialized. Specialized areas will provide high
levels of customer service. The cook and his team will be one specialized area. The servers at the
restaurant will be another and those cooks and servers who go to homes will be another. Each
area will be assigned a supervisor who will report to the owner. The owner will make all major
decisions based on the recommendations provided by the supervisors. Under a functional
structure, the owner will be better able to monitor the activities of employees who will help his
business grow. A functional structure will also make it easier for each area to make daily
decisions. Supervisors will be able to assist their respective teams. Supervisors will also be in the
position to reward staff to keep motivation levels high. High motivation levels will help
employees achieve the goals of the business model.
Business Model
The business model of Overtime Eddie’s Ribs focuses on providing a service to serious
Rib enthusiast who enjoy eating and cooking them. We will sponsor some summertime contests
for those who enjoy family gathering. The owner may even show up to family functions or event
to ensure that the customer is highly satisfied with the quality of the product. The owner will also
encourage his supervisors to have contest between the servers to see how much business than can
bring to the restaurant. All of these elements will help to fulfill the needs of the customer who
has never had this type of service. The culture of the restaurant supports the business model.
Culture
The culture of the restaurant focuses on providing a fun and energetic experience for the
customer. Employees are to treat the customers as most valuable persons. Employees must
maintain a clean appearance. Employees are to be trustworthy as they will be responsible for
5. JOB FAIR 5
cash handling and making customer oriented decisions. Employees earn rewards for submitting
creative ideas to lower costs, improve efficiency, and increase profitability. Employees who
prove their usefulness will have an opportunity for promotions. Employees must also be
respectful to each other, management, and most important the customer. Their supervisor
rewards employees who exemplify the culture of the company. This type of culture is important
to cultivate in social setting such as some ones home. If the employees enjoy themselves they
will want to put forth their best effort. An energetic atmosphere will be beneficial to the staff and
customers. If a customer enjoys the company of the restaurant they will want come back to spend
more money. The culture is the tone that a company sets for both staff and customers.