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Creating Artists of Learning




                 Stacey Rainey
                 srainey@microsoft.com
                 Academic Program Manager


                 Mary Cullinane
                 marycul@microsoft.com
                 Director, Innovation and Business Development Team
i m a g i n e …..
Our times they are a changin’:
Journey to 150 Million Users
                               2009
                               2008
        2004
                               1997
        2001

                               1966
                               1965
        1983
                                       Telephone
                                      Cell Phone
                                      Facebook
                                       Television
                                          iPod
                                        89 Years
                                        7 Years
                                       14Years
                                       5
                                       38 Years

        1928




        1876
What if…
 We understood our customers…
 We were guaranteed not to fail…
 We knew exactly what we wanted a learning
 environment to look like…
 We had resources, commitment, will, and
 courage…




 Would we still build…..
Apple
                      Proctor and Gamble
   Google

        Toyota

           General Electric

                 Microsoft
Sustaining Innovation is Difficult…..


            Forbes100 from 1917 to 1987:
            39 members of the Class of ’17 were alive in ’87 - 39%
            2 outperformed the market - 2%

                     S&P 500 from 1957 to 1997:
                     74 members of the Class of ’57 were alive in ’97 –
                     15%
                     12 outperformed the market – 2%
Creativity’s Greatest Obstacle

Experience forced on men’s minds the
conviction that what had ever been must ever
be…


                                Henry Adams
Finding creativity
Now this is creative…
The Status Quo will no longer due…
  The 25% of the population in China, with the highest IQ’s, is greater than the total population of
  North America.

  If you took every single job in the U.S. today and shipped it to China . . . China would still have a
  labor surplus.

  In the next 75 minutes … 540 babies will be born in the U.S. …
  3159 babies will be born in India.

  by 2010 more than 51 percent of the U.S. workforce is expected to be 40 years old or older, a 33
  percent increase since 1980.

  The U.S. Department of Labor estimates that today’s learner will have 10-14 jobs … By the age
  of 38.

  At American colleges and universities, only 5 percent of undergraduates are pursing degrees in
  science or engineering, compared with 42 percent of university students in China, while India
  routinely graduates four times as many college students with engineering skills as the United
  States.
We are asking the wrong questions

     Does technology have a direct
     correlation on student
     achievement?
     Why haven‟t we discovered the
     Silver Bullet?
     What is the School of the Future
     Blueprint?
Netflix
                          Blockbuster (BBI)
(NFLX)
                          52 week        $5.80
52 week          $40.90

                          Dividend &
Dividend &                               NA
                 NA       Yield
Yield
                          Earnings/Sh
                                         -0.04
Earnings/Share   1.09     are

                          Forward P/E    14.60
Forward P/E      22.90

                                         438.09
                 1.79     Market Cap.
Market Cap.                              Mil
                 Bil

                          fyi P/E        2,740.70
fyi P/E          26.50

                          Return on
Return on                                0.04
                 17.14    Equity
Equity
                          Total Shares   197.34
Total Shares     60.87
                          Out.           Mil
Out.             Mil
Most significant sources of   Where do opportunities come from?
           ideas




                        PEOPLE!!
Building a School of the Future
             Creativity within context
Philadelphia Context
  Grade 9 – 12 Public High School with 750 Students opened Sept. 2006
  Neighborhood High School with comprehensive curriculum, not special
  admit
  3 Year project funded by the School District of Philadelphia with a
  standard budget allocation
  Microsoft’s contribution primarily human capital, partnership
  development support and resourcing and is part of our US Partners in
  Learning portfolio
  New construction in West Philadelphia (163K Sq. Ft.)
  Best practices and outcomes to be leveraged worldwide.
  Building not required. 
  Resources available at www.microsoft.com/education/sof
Innovation Orchestration…

                                         Be
               Language
                                      Comfortabl
                   is
                                        e Not
               Paramount
                                       Knowing
                                                   Identify the
   Learning                 Lack of
                                                    Questions
    First…                 Process
                                                       and
  Technology               Impedes
                                                    Answers
     Later                 Success
                                                    Will Come
What are you trying to create?
Establishing Our Vision


  continuous
                where learning is not dependent on time and place



                where content, curriculum and tools are current and relevant
  relevant




                where instruction adapts to the needs of the individual student
     adaptive


                                                                               18
Who is your customer?

                • Motivations
      MOTIVE
                • Obstacles
                • Trends
                • Interests
                • Values
                • Environment


                                19
How do we have a better technology conversation?
                                                                                             Virtual Teaching Assistant
               Education Competency Wheel                Home / School Broadband                                                         OneNote
                                                                                                 Apex Learning
                                                            TakingITGlobal
               Learner / Educator Portal                                                                                              Community Portal
                                                                                              Community Portal
                                                          Community Portal
               OneNote Assessment Notebook




    Instructional Implication
                     Personalized                                                Rich
  Instructional                              Learning          Community                           Self Directed      Best Practice          Peer
                     Instructional                                              Delivery                                                                  Assessments
    Method                                  Resources          of Learners                         Mechanisms           Sharing           Environment
                         Plan                                                    Tools



                                                                                                                                                          Demonstration
   Generate          Identify Prior        Gather New                                              Reinforcement     Reinforcement
                                                               Observation     Replication                                                 Reflection
    Interest          Knowledge            Information                                                  Drill           Educate                            of Learning



       Learning Continuum


                                                                                                                                                         OneNote
                                                                                                                   Learning Portal
Device Strategy                          Virtual Library                     Office 2007
                                                                                                                                                      Learning Portal
                                                                                                                   Virtual Library
Cross-Curriculum R&D                  Anytime Anywhere Access                OneNote
                                                                                                                                                   Assessment Dashboard
                                                                                                                       Groove
Integration
Learning Space Matrix
SmartCards
AudioEnhancement




US Partners in Learning: Philadelphia School of the Future
What process will guide your
efforts?                                 6i Development Process©




    introspection      investigation         inclusion     innovation        implementation   introspection


       Establish        Indentify and         Engage        Determine              Act           Reflect
       Pedagogy                              Community        Personnel           Training       Review
                           Review
      Methodology                            Key Leaders     Curriculum          Readiness       Adjust
                         Best Practice
         Culture                             Government        Building           Launch
                          Innovation
     Success Metrics                          Partners     IT Architecture
                           Research
      Benchmarks        Advisory Board
                        SWOT Process




      STAGE 1            STAGE 2             STAGE 3        STAGE 4             STAGE 5         STAGE 6
So What Did We Build?
Developing People
Money and technology
    are great…
 people are better.
Creating a “Culture of Professional Development”


       Recognize the difference between a professional development
       plan and a culture of professional development
       Create an environment where:
          Self-critical behavior is encouraged and expected
          Permission to say “I don‟t know” is granted
          Failure is part of the process
       Provide the infrastructure – then support self directed solutions
       as well
Career Model Overview
                                                           Experiences
                                                 The building blocks for learning and
                                                               growth




                Career Stages                             Competencies
     What„s expected in your current stage and
                                                 The set of behaviors that differentiate
       how to get to the next stage on your
                                                      outstanding performance
               chosen career path
How it all comes together…CareerCompass



         Evaluate




          Review




   Plan/Next Steps
Developing People
Asset: The Education Competency Wheel

  Goal: Build a resource that can:
     Support organizational development
     Support stronger selection
30
31
Reflective Questions
   Do you document and discuss formal on the job
   training opportunities with your teams?
   Do you encourage your staff to create and
   document personal development plans
   Do you set aside formal time to discuss individual
   development plans with your direct reports / staffs
An interesting perspective…..
People & Hiring

   Hiring Philosophy                      Hiring Methodology

                                        Behavioral interviewing
   Hire the best
                                        • Past behavior indicates future behavior
   Every hire for organization first,
                                        • Identify behaviors needed for given job
   not the position
                                          then find a person with those behaviors
   Hire talent & potential, not
                                        • Seek specific examples from
   experience
                                          candidates of times when they
   Committed to diversity
                                          demonstrated behaviors
The Loop Process
Interview Model



                                                              Closing (5–10
  Introduction (5      Competency        Functional
                                                              minutes)
  minutes)             gathering         skills (15–30
                       stage (15–30      minutes)             • Answer questions
  • Build rapport
                       minutes) –                               about SDP or
  • Opening question                     • Test candidate's
                                                                team
                       See Handout         specific job
                                                              • Refer awkward
                                           knowledge
                       • Behavioral                             questions to a
                       • Situational                            recruiter
                                                              • Explain next steps
                       • Scenario/Role
                                                              • Sell when
                         Play
                       • Probing                                appropriate
Conducting a Superior Interview
1.   Questions should focus on assigned core competencies, not talents

2.   Don't be intimidated by a candidate's knowledge. Focus on how it was gained, what they
     have and are currently doing with it

3.   Find people who have thought critically about their successes and failures

4.   Always take long-term view & consider a candidate's potential

5.   Try to ensure candidate talks for about 80% of time

6.   Value cultural differences; watch for personal biases

7.   Answer questions about working here. Identify strong work-type preferences

8.   Remember, by end of interview, a hire or no-hire recommendation needed:

     Don‟t rely on resume
9.
Reflective Questions
   Do you provide formal interviewer
   training?
   Is your interview process consistent
   throughout the entire organization (all
   roles)
Lessons Learned
    Be brave, be bold, be thoughtful…

    Money and technology are great… people are better.

    It‟s more than a professional development plan… it‟s creating a
    culture of professional development.

    Be comfortable saying “I don‟t know” and be self-critical

    Language matters
highlights of resources
                                         School of the Future
                                    www.microsoft.com/education/sof




                  • Discovery Briefs
                  • MS Institute
                  • Interactive Web
                  • SOF Competency Wheel
                  • Learning Space Matrix
                  • IT Design Architecture / K12 Technology Blueprint
                  • School of the Future World Summit
                  • SOF Vision Paper
www.microsoft.com/education/sof
                        marycul@microsoft.com



                                © 2008 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

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Smt Presentation

  • 1. Creating Artists of Learning Stacey Rainey srainey@microsoft.com Academic Program Manager Mary Cullinane marycul@microsoft.com Director, Innovation and Business Development Team
  • 2. i m a g i n e …..
  • 3. Our times they are a changin’: Journey to 150 Million Users 2009 2008 2004 1997 2001 1966 1965 1983 Telephone Cell Phone Facebook Television iPod 89 Years 7 Years 14Years 5 38 Years 1928 1876
  • 4.
  • 5. What if… We understood our customers… We were guaranteed not to fail… We knew exactly what we wanted a learning environment to look like… We had resources, commitment, will, and courage… Would we still build…..
  • 6. Apple Proctor and Gamble Google Toyota General Electric Microsoft
  • 7. Sustaining Innovation is Difficult….. Forbes100 from 1917 to 1987: 39 members of the Class of ’17 were alive in ’87 - 39% 2 outperformed the market - 2% S&P 500 from 1957 to 1997: 74 members of the Class of ’57 were alive in ’97 – 15% 12 outperformed the market – 2%
  • 8. Creativity’s Greatest Obstacle Experience forced on men’s minds the conviction that what had ever been must ever be… Henry Adams
  • 10. Now this is creative…
  • 11. The Status Quo will no longer due… The 25% of the population in China, with the highest IQ’s, is greater than the total population of North America. If you took every single job in the U.S. today and shipped it to China . . . China would still have a labor surplus. In the next 75 minutes … 540 babies will be born in the U.S. … 3159 babies will be born in India. by 2010 more than 51 percent of the U.S. workforce is expected to be 40 years old or older, a 33 percent increase since 1980. The U.S. Department of Labor estimates that today’s learner will have 10-14 jobs … By the age of 38. At American colleges and universities, only 5 percent of undergraduates are pursing degrees in science or engineering, compared with 42 percent of university students in China, while India routinely graduates four times as many college students with engineering skills as the United States.
  • 12. We are asking the wrong questions Does technology have a direct correlation on student achievement? Why haven‟t we discovered the Silver Bullet? What is the School of the Future Blueprint?
  • 13. Netflix Blockbuster (BBI) (NFLX) 52 week $5.80 52 week $40.90 Dividend & Dividend & NA NA Yield Yield Earnings/Sh -0.04 Earnings/Share 1.09 are Forward P/E 14.60 Forward P/E 22.90 438.09 1.79 Market Cap. Market Cap. Mil Bil fyi P/E 2,740.70 fyi P/E 26.50 Return on Return on 0.04 17.14 Equity Equity Total Shares 197.34 Total Shares 60.87 Out. Mil Out. Mil
  • 14. Most significant sources of Where do opportunities come from? ideas PEOPLE!!
  • 15. Building a School of the Future Creativity within context
  • 16. Philadelphia Context Grade 9 – 12 Public High School with 750 Students opened Sept. 2006 Neighborhood High School with comprehensive curriculum, not special admit 3 Year project funded by the School District of Philadelphia with a standard budget allocation Microsoft’s contribution primarily human capital, partnership development support and resourcing and is part of our US Partners in Learning portfolio New construction in West Philadelphia (163K Sq. Ft.) Best practices and outcomes to be leveraged worldwide. Building not required.  Resources available at www.microsoft.com/education/sof
  • 17. Innovation Orchestration… Be Language Comfortabl is e Not Paramount Knowing Identify the Learning Lack of Questions First… Process and Technology Impedes Answers Later Success Will Come
  • 18. What are you trying to create? Establishing Our Vision continuous where learning is not dependent on time and place where content, curriculum and tools are current and relevant relevant where instruction adapts to the needs of the individual student adaptive 18
  • 19. Who is your customer? • Motivations MOTIVE • Obstacles • Trends • Interests • Values • Environment 19
  • 20. How do we have a better technology conversation? Virtual Teaching Assistant Education Competency Wheel Home / School Broadband OneNote Apex Learning TakingITGlobal Learner / Educator Portal Community Portal Community Portal Community Portal OneNote Assessment Notebook Instructional Implication Personalized Rich Instructional Learning Community Self Directed Best Practice Peer Instructional Delivery Assessments Method Resources of Learners Mechanisms Sharing Environment Plan Tools Demonstration Generate Identify Prior Gather New Reinforcement Reinforcement Observation Replication Reflection Interest Knowledge Information Drill Educate of Learning Learning Continuum OneNote Learning Portal Device Strategy Virtual Library Office 2007 Learning Portal Virtual Library Cross-Curriculum R&D Anytime Anywhere Access OneNote Assessment Dashboard Groove Integration Learning Space Matrix SmartCards AudioEnhancement US Partners in Learning: Philadelphia School of the Future
  • 21.
  • 22. What process will guide your efforts? 6i Development Process© introspection investigation inclusion innovation implementation introspection Establish Indentify and Engage Determine Act Reflect Pedagogy Community Personnel Training Review Review Methodology Key Leaders Curriculum Readiness Adjust Best Practice Culture Government Building Launch Innovation Success Metrics Partners IT Architecture Research Benchmarks Advisory Board SWOT Process STAGE 1 STAGE 2 STAGE 3 STAGE 4 STAGE 5 STAGE 6
  • 23. So What Did We Build?
  • 25. Money and technology are great… people are better.
  • 26. Creating a “Culture of Professional Development” Recognize the difference between a professional development plan and a culture of professional development Create an environment where: Self-critical behavior is encouraged and expected Permission to say “I don‟t know” is granted Failure is part of the process Provide the infrastructure – then support self directed solutions as well
  • 27. Career Model Overview Experiences The building blocks for learning and growth Career Stages Competencies What„s expected in your current stage and The set of behaviors that differentiate how to get to the next stage on your outstanding performance chosen career path
  • 28. How it all comes together…CareerCompass Evaluate Review Plan/Next Steps
  • 29. Developing People Asset: The Education Competency Wheel Goal: Build a resource that can: Support organizational development Support stronger selection
  • 30. 30
  • 31. 31
  • 32. Reflective Questions Do you document and discuss formal on the job training opportunities with your teams? Do you encourage your staff to create and document personal development plans Do you set aside formal time to discuss individual development plans with your direct reports / staffs
  • 34. People & Hiring Hiring Philosophy Hiring Methodology Behavioral interviewing Hire the best • Past behavior indicates future behavior Every hire for organization first, • Identify behaviors needed for given job not the position then find a person with those behaviors Hire talent & potential, not • Seek specific examples from experience candidates of times when they Committed to diversity demonstrated behaviors
  • 36. Interview Model Closing (5–10 Introduction (5 Competency Functional minutes) minutes) gathering skills (15–30 stage (15–30 minutes) • Answer questions • Build rapport minutes) – about SDP or • Opening question • Test candidate's team See Handout specific job • Refer awkward knowledge • Behavioral questions to a • Situational recruiter • Explain next steps • Scenario/Role • Sell when Play • Probing appropriate
  • 37. Conducting a Superior Interview 1. Questions should focus on assigned core competencies, not talents 2. Don't be intimidated by a candidate's knowledge. Focus on how it was gained, what they have and are currently doing with it 3. Find people who have thought critically about their successes and failures 4. Always take long-term view & consider a candidate's potential 5. Try to ensure candidate talks for about 80% of time 6. Value cultural differences; watch for personal biases 7. Answer questions about working here. Identify strong work-type preferences 8. Remember, by end of interview, a hire or no-hire recommendation needed: Don‟t rely on resume 9.
  • 38. Reflective Questions Do you provide formal interviewer training? Is your interview process consistent throughout the entire organization (all roles)
  • 39. Lessons Learned Be brave, be bold, be thoughtful… Money and technology are great… people are better. It‟s more than a professional development plan… it‟s creating a culture of professional development. Be comfortable saying “I don‟t know” and be self-critical Language matters
  • 40. highlights of resources School of the Future www.microsoft.com/education/sof • Discovery Briefs • MS Institute • Interactive Web • SOF Competency Wheel • Learning Space Matrix • IT Design Architecture / K12 Technology Blueprint • School of the Future World Summit • SOF Vision Paper
  • 41.
  • 42. www.microsoft.com/education/sof marycul@microsoft.com © 2008 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.