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Evaluation Briefs


                                                                                              No. 7 | November 2006

Gaining Consensus Among Stakeholders Through the Nominal
Group Technique
This brief discusses the definition of nominal group technique; how to prepare for it; the four-step process to conduct it;
when to use it; and the disadvantages and advantages of its use.


Defining the Nominal Group Technique                           The Four Step Process to Conduct NGT
Nominal (meaning in name only) group technique (NGT)           1. Generating Ideas: The moderator presents the
is a structured variation of a small-group discussion to       question or problem to the group in written form and
reach consensus. NGT gathers information by asking             reads the question to the group. The moderator directs
individuals to respond to questions posed by a                 everyone to write ideas in brief phrases or statements and
moderator, and then asking participants to prioritize the      to work silently and independently. Each person silently
ideas or suggestions of all group members. The process         generates ideas and writes them down.
prevents the domination of the discussion by a single
person, encourages all group members to participate, and       2. Recording Ideas: Group members engage in a
results in a set of prioritized solutions or                   round-robin feedback session to concisely record each
recommendations that represent the group’s preferences.        idea (without debate at this point). The moderator writes
                                                               an idea from a group member on a flip chart that is
                                                               visible to the entire group, and proceeds to ask for
How to Prepare for NGT                                         another idea from the next group member, and so on.
                                                               There is no need to repeat ideas; however, if group
The Meeting Room                                               members believe that an idea provides a different
Prepare a room large enough to accommodate five to             emphasis or variation, feel free to include it. Proceed
nine participants. Organize the tables in a U-shape, with a    until all members’ ideas have been documented.
flip chart at the open end of the U.
                                                               3. Discussing Ideas: Each recorded idea is then
Supplies                                                       discussed to determine clarity and importance. For each
Each U-shaped table set up will need a flip chart; a large     idea, the moderator asks, “Are there any questions or
felt-tip pen; masking tape; and paper, pencil, and 3” x 5”     comments group members would like to make about the
index cards for each participant.                              item?” This step provides an opportunity for members to
                                                               express their understanding of the logic and the relative
Opening Statement                                              importance of the item. The creator of the idea need not
This statement clarifies member roles and group                feel obliged to clarify or explain the item; any member of
objectives, and should include: a warm welcome, a              the group can play that role.
statement of the importance of the task, a mention of the
                                                               4. Voting on Ideas: Individuals vote privately to
importance of each member’s contribution, and an
                                                               prioritize the ideas. The votes are tallied to identify the
indication of how the group’s output will be used. (For
                                                               ideas that are rated highest by the group as a whole. The
an example of a good opening statement, see
                                                               moderator establishes what criteria are used to prioritize
http://instruction.bus.wisc.edu/obdemo/readings/ngt.ht
                                                               the ideas. To start, each group member selects the five
ml).
Evaluation Briefs                                                                                                          2

                                                                                                                           No. 7
most important items from the group list and writes one               advantageous for use with teenagers, where peer
idea on each index card. Next, each member ranks the                  leaders may have an exaggerated effect over
five ideas selected, with the most important receiving a              group decisions, or in meetings of collaboratives,
rank of 5, and the least important receiving a rank of 1.             where established leaders tend to dominate the
                                                                      discussion).
After members rank their responses in order of priority,         •	   Diminishes competition and pressure to
the moderator creates a tally sheet on the flip chart with            conform, based on status within the group.
numbers down the left-hand side of the chart, which              •	   Encourages participants to confront issues
correspond to the ideas from the round-robin. The                     through constructive problem solving.
moderator collects all the cards from the participants and       •	   Allows the group to prioritize ideas
asks one group member to read the idea number and                     democratically.
number of points allocated to each one, while the                •	   Typically provides a greater sense of closure than
moderator records and then adds the scores on the tally               can be obtained through group discussion.
sheet. The ideas that are the most highly rated by the
group are the most favored group actions or ideas in
response to the question posed by the moderator. (For        Resources
an example of a ranking sheet and final tally table of an
NGT session, see:                                            Dunham, Randall. Nominal Group Technique: A User’s
http://www.siliconfareast.com/ngt.htm).                      Guide. University of Wisconsin.
                                                             http://instruction.bus.wisc.edu/obdemo/readings/ngt.ht
                                                             ml. (Accessed 11/7/06)
When to Use NGT
                                                             Silicon Fareast. Nominal Group Technique.
NGT is a good method to use to gain group consensus,         http://www.siliconfareast.com/ngt.htm.
for example, when various people (program staff,             (Accessed 11/7/06)
stakeholders, community residents, etc.) are involved in
constructing a logic model and the list of outputs for a     Sample, John. Journal of Extension. Nominal Group
specific component is too long and therefore has to be       Technique: An Alternative to Brainstorming.
prioritized. In this case, the questions to consider would   http://www.joe.org/joe/1984march/iw2.html.
be: “Which of the outputs listed are most important to       (Accessed 11/7/06)
achieving our goal and are easier to measure? Which of
our outputs are less important to achieving our goal and     Center for Rural Studies. Guidelines for Using the Nominal
are more difficult for us to measure?”                       Group Technique.
                                                             http://crs.uvm.edu/gopher/nerl/group/a/meet/Exercis
Disadvantages of NGT                                         e7/b.html. (Accessed 11/7/06)

    •	 Requires preparation.
    •	 Is regimented and lends itself only to a single-
       purpose, single-topic meeting.
    •	 Minimizes discussion, and thus does not allow
       for the full development of ideas, and therefore
       can be a less stimulating group process than
       other techniques.


Advantages of NGT
    •	 Generates a greater number of ideas than
       traditional group discussions.
                                                             For further information or assistance, contact the Evaluation Research
    •	 Balances the influence of individuals by limiting
                                                             Team at ert@cdc.gov. You also can contact us via our Web site at
       the power of opinion makers (particularly             http://www.cdc.gov/healthyyouth/evaluation/index.htm.

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Gaining Consensus Through Nominal Group Technique

  • 1. Evaluation Briefs No. 7 | November 2006 Gaining Consensus Among Stakeholders Through the Nominal Group Technique This brief discusses the definition of nominal group technique; how to prepare for it; the four-step process to conduct it; when to use it; and the disadvantages and advantages of its use. Defining the Nominal Group Technique The Four Step Process to Conduct NGT Nominal (meaning in name only) group technique (NGT) 1. Generating Ideas: The moderator presents the is a structured variation of a small-group discussion to question or problem to the group in written form and reach consensus. NGT gathers information by asking reads the question to the group. The moderator directs individuals to respond to questions posed by a everyone to write ideas in brief phrases or statements and moderator, and then asking participants to prioritize the to work silently and independently. Each person silently ideas or suggestions of all group members. The process generates ideas and writes them down. prevents the domination of the discussion by a single person, encourages all group members to participate, and 2. Recording Ideas: Group members engage in a results in a set of prioritized solutions or round-robin feedback session to concisely record each recommendations that represent the group’s preferences. idea (without debate at this point). The moderator writes an idea from a group member on a flip chart that is visible to the entire group, and proceeds to ask for How to Prepare for NGT another idea from the next group member, and so on. There is no need to repeat ideas; however, if group The Meeting Room members believe that an idea provides a different Prepare a room large enough to accommodate five to emphasis or variation, feel free to include it. Proceed nine participants. Organize the tables in a U-shape, with a until all members’ ideas have been documented. flip chart at the open end of the U. 3. Discussing Ideas: Each recorded idea is then Supplies discussed to determine clarity and importance. For each Each U-shaped table set up will need a flip chart; a large idea, the moderator asks, “Are there any questions or felt-tip pen; masking tape; and paper, pencil, and 3” x 5” comments group members would like to make about the index cards for each participant. item?” This step provides an opportunity for members to express their understanding of the logic and the relative Opening Statement importance of the item. The creator of the idea need not This statement clarifies member roles and group feel obliged to clarify or explain the item; any member of objectives, and should include: a warm welcome, a the group can play that role. statement of the importance of the task, a mention of the 4. Voting on Ideas: Individuals vote privately to importance of each member’s contribution, and an prioritize the ideas. The votes are tallied to identify the indication of how the group’s output will be used. (For ideas that are rated highest by the group as a whole. The an example of a good opening statement, see moderator establishes what criteria are used to prioritize http://instruction.bus.wisc.edu/obdemo/readings/ngt.ht the ideas. To start, each group member selects the five ml).
  • 2. Evaluation Briefs 2 No. 7 most important items from the group list and writes one advantageous for use with teenagers, where peer idea on each index card. Next, each member ranks the leaders may have an exaggerated effect over five ideas selected, with the most important receiving a group decisions, or in meetings of collaboratives, rank of 5, and the least important receiving a rank of 1. where established leaders tend to dominate the discussion). After members rank their responses in order of priority, • Diminishes competition and pressure to the moderator creates a tally sheet on the flip chart with conform, based on status within the group. numbers down the left-hand side of the chart, which • Encourages participants to confront issues correspond to the ideas from the round-robin. The through constructive problem solving. moderator collects all the cards from the participants and • Allows the group to prioritize ideas asks one group member to read the idea number and democratically. number of points allocated to each one, while the • Typically provides a greater sense of closure than moderator records and then adds the scores on the tally can be obtained through group discussion. sheet. The ideas that are the most highly rated by the group are the most favored group actions or ideas in response to the question posed by the moderator. (For Resources an example of a ranking sheet and final tally table of an NGT session, see: Dunham, Randall. Nominal Group Technique: A User’s http://www.siliconfareast.com/ngt.htm). Guide. University of Wisconsin. http://instruction.bus.wisc.edu/obdemo/readings/ngt.ht ml. (Accessed 11/7/06) When to Use NGT Silicon Fareast. Nominal Group Technique. NGT is a good method to use to gain group consensus, http://www.siliconfareast.com/ngt.htm. for example, when various people (program staff, (Accessed 11/7/06) stakeholders, community residents, etc.) are involved in constructing a logic model and the list of outputs for a Sample, John. Journal of Extension. Nominal Group specific component is too long and therefore has to be Technique: An Alternative to Brainstorming. prioritized. In this case, the questions to consider would http://www.joe.org/joe/1984march/iw2.html. be: “Which of the outputs listed are most important to (Accessed 11/7/06) achieving our goal and are easier to measure? Which of our outputs are less important to achieving our goal and Center for Rural Studies. Guidelines for Using the Nominal are more difficult for us to measure?” Group Technique. http://crs.uvm.edu/gopher/nerl/group/a/meet/Exercis Disadvantages of NGT e7/b.html. (Accessed 11/7/06) • Requires preparation. • Is regimented and lends itself only to a single- purpose, single-topic meeting. • Minimizes discussion, and thus does not allow for the full development of ideas, and therefore can be a less stimulating group process than other techniques. Advantages of NGT • Generates a greater number of ideas than traditional group discussions. For further information or assistance, contact the Evaluation Research • Balances the influence of individuals by limiting Team at ert@cdc.gov. You also can contact us via our Web site at the power of opinion makers (particularly http://www.cdc.gov/healthyyouth/evaluation/index.htm.