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Engaging students in online
social spaces
Experiences using Facebook for teaching and learning
Learning and Teaching Conference, University of York, 16 May 2012

Aniela Wenham and Matt Cornock
Department of Social Policy and Social Work
CHALLENGES AND CONSTRAINTS

© 2012 University of York
Learning model: share and discuss
Students
providing links to
resources with
explanation
Comments from
students on the
resources

Tutor to guide
and provoke
discussion
Collective
discussion
and meaningmaking

© 2012 University of York
Risks of Social Networking Sites (SNS)

Privacy and online profile

Group dynamic and
educational impact

•
•
•
•

•
•
•
•

Persistence
Searchability
Replicability
Invisible audiences
Boyd (2007)

© 2012 University of York

Divided opinion
Identity and exclusion
Monitoring vs moderation
Participation vs lurking
Selwyn (2009); Peachey (2009)
Social vs academic spaces
•
•
•
•

Construction of an ‘online’ identity
Importance of the ‘friend’ and network
Informal vs formal learning spaces
Blurring of work/social space
Thorpe (2008); Madge, et al (2009)

© 2012 University of York
Shifting boundaries

Personal

Professional

© 2012 University of York
Sliding scale of acceptability
SNS ‘friends’

Posting personal status
updates

Posting links to
educational stuff

Posting/ commenting
on a profile

Posting photos of
social activities

Posting photos of
professional activities

Too
personal

Human
credibility

Authority
figure
Contact via
institutional email

Contact via messaging

Impersonal contact
(notifications)

Based on Selwyn (2009); Johnson (2011)
© 2012 University of York
Use of Facebook
Our survey of Year 1
students, Week 1, Autumn Term
RR 58% (42/73)

Only 33% think that FB could be
used as an online communication/
collaboration for teaching and
learning activities

Explained learning technologies
role in degree courses as
introduction

45% said ‘no’
The rest ‘don’t know’

1 in 3 students wanted training on
‘managing online identity’

93% students use Facebook

Could this imply more confidence
with privacy would lead to more
accepted use of FB for T&L?

Comparable figures in Madge (2009); Selwyn (2009); Smith and Caruso (2010)
© 2012 University of York
Approach
• Closed – requires admin approval
• ‘Fake’ account for tutor
– Technically against Facebook T&C

• Privacy guidance for students
– YouTube video and PDF guide

• Provision of an alternative activity
© 2012 University of York
USING FACEBOOK

© 2012 University of York
Rationale
• Cross-institution discussion space
– Not possible behind VLE log in
– Space continues after module

• Utilises a tool already in high use by students
• Not confined to the classroom/timetable
© 2012 University of York
Modules
• Children, Young People and Social Policy
2nd Year Module Option
– Support for Young People in Times of Austerity

• Gender and Youth Cultures
3rd Year Module Option
– Group exploration of masculinity and femininity, identities
and youth
© 2012 University of York
Lessons learnt
Tutor attitude
• Tutor requires relaxed
approach
• Awareness of an
uncontrolled space
• Maintain boundaries

Group facilitation
• Groups have self-defined
parameters/self-moderating
• Requires ice-breaker activity
(clique-breaker)
• Individual sense of what is
acceptable

© 2012 University of York
Supporting material

© 2012 University of York
End of module survey
How did you use the
Facebook Group?

Preference for online group
discussion space

8
6
4
2
0

8
6
4
2

I posted

RR 41% [11/27]

I
I didn't use
viewed, but
at all
didn't post

0

© 2012 University of York

Facebook
group

VLE blog Don't know
References
•
•

•
•

•
•

•

Boyd, D. (2007) ‘Social Network Sites: Public, Private or What?’, The Knowledge Tree. Available online at
http://kt.flexiblelearning.net.au/tkt2007/edition-13/social-network-sites-public-private-or-what/ (accessed 8 May 2012)
Johnson, K. A. (2011) ‘The effect of Twitter posts on students' perceptions of instructor credibility’, Learning, Media and
Technology, 36(1), 21-38.
Madge, C., et al. (2009) ‘Facebook, social integration and informal learning at university: ‘It is more for socialising and talking
to friends about work than for actually doing work’’, Learning, Media and Technology, 34(2), 141-155.
Peachey, A. (2009) ‘Living In Immaterial Worlds: Who are we when we learn and teach in virtual worlds?’ in
Sheehy, K., Ferguson, R. and Clough, G. (eds) Virtual Worlds: Controversies At The Frontier Of Education. Nova Science
Publishers.
Selwyn, N. (2009) ‘Faceworking: exploring students’ education-related use of Facebook’, Learning, Media and
Technology, 34(2), 157-174.
Smith, S.D. and Caruso, J.B. (2010) ECAR Study of Undergraduate Students and Information Technology, 2010 (Research
Study 6), Boulder, CO: EDUCAUSE Center for Applied Research. Available online at
http://net.educause.edu/ir/library/pdf/ERS1006/RS/ERS1006W.pdf (accessed 8 May 2012).
Thorpe, M. (2008) ‘Technology-mediated learning contexts’ in Edwards, R., Biesta, G. And Thorpe, M. (eds) Rethinking
Contexts for Learning and Teaching. Abingdon: Routledge. 119-132.

© 2012 University of York

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Engaging students in online social spaces with Facebook

  • 1. Engaging students in online social spaces Experiences using Facebook for teaching and learning Learning and Teaching Conference, University of York, 16 May 2012 Aniela Wenham and Matt Cornock Department of Social Policy and Social Work
  • 2. CHALLENGES AND CONSTRAINTS © 2012 University of York
  • 3. Learning model: share and discuss Students providing links to resources with explanation Comments from students on the resources Tutor to guide and provoke discussion Collective discussion and meaningmaking © 2012 University of York
  • 4. Risks of Social Networking Sites (SNS) Privacy and online profile Group dynamic and educational impact • • • • • • • • Persistence Searchability Replicability Invisible audiences Boyd (2007) © 2012 University of York Divided opinion Identity and exclusion Monitoring vs moderation Participation vs lurking Selwyn (2009); Peachey (2009)
  • 5. Social vs academic spaces • • • • Construction of an ‘online’ identity Importance of the ‘friend’ and network Informal vs formal learning spaces Blurring of work/social space Thorpe (2008); Madge, et al (2009) © 2012 University of York
  • 7. Sliding scale of acceptability SNS ‘friends’ Posting personal status updates Posting links to educational stuff Posting/ commenting on a profile Posting photos of social activities Posting photos of professional activities Too personal Human credibility Authority figure Contact via institutional email Contact via messaging Impersonal contact (notifications) Based on Selwyn (2009); Johnson (2011) © 2012 University of York
  • 8. Use of Facebook Our survey of Year 1 students, Week 1, Autumn Term RR 58% (42/73) Only 33% think that FB could be used as an online communication/ collaboration for teaching and learning activities Explained learning technologies role in degree courses as introduction 45% said ‘no’ The rest ‘don’t know’ 1 in 3 students wanted training on ‘managing online identity’ 93% students use Facebook Could this imply more confidence with privacy would lead to more accepted use of FB for T&L? Comparable figures in Madge (2009); Selwyn (2009); Smith and Caruso (2010) © 2012 University of York
  • 9. Approach • Closed – requires admin approval • ‘Fake’ account for tutor – Technically against Facebook T&C • Privacy guidance for students – YouTube video and PDF guide • Provision of an alternative activity © 2012 University of York
  • 10. USING FACEBOOK © 2012 University of York
  • 11. Rationale • Cross-institution discussion space – Not possible behind VLE log in – Space continues after module • Utilises a tool already in high use by students • Not confined to the classroom/timetable © 2012 University of York
  • 12. Modules • Children, Young People and Social Policy 2nd Year Module Option – Support for Young People in Times of Austerity • Gender and Youth Cultures 3rd Year Module Option – Group exploration of masculinity and femininity, identities and youth © 2012 University of York
  • 13. Lessons learnt Tutor attitude • Tutor requires relaxed approach • Awareness of an uncontrolled space • Maintain boundaries Group facilitation • Groups have self-defined parameters/self-moderating • Requires ice-breaker activity (clique-breaker) • Individual sense of what is acceptable © 2012 University of York
  • 14. Supporting material © 2012 University of York
  • 15. End of module survey How did you use the Facebook Group? Preference for online group discussion space 8 6 4 2 0 8 6 4 2 I posted RR 41% [11/27] I I didn't use viewed, but at all didn't post 0 © 2012 University of York Facebook group VLE blog Don't know
  • 16. References • • • • • • • Boyd, D. (2007) ‘Social Network Sites: Public, Private or What?’, The Knowledge Tree. Available online at http://kt.flexiblelearning.net.au/tkt2007/edition-13/social-network-sites-public-private-or-what/ (accessed 8 May 2012) Johnson, K. A. (2011) ‘The effect of Twitter posts on students' perceptions of instructor credibility’, Learning, Media and Technology, 36(1), 21-38. Madge, C., et al. (2009) ‘Facebook, social integration and informal learning at university: ‘It is more for socialising and talking to friends about work than for actually doing work’’, Learning, Media and Technology, 34(2), 141-155. Peachey, A. (2009) ‘Living In Immaterial Worlds: Who are we when we learn and teach in virtual worlds?’ in Sheehy, K., Ferguson, R. and Clough, G. (eds) Virtual Worlds: Controversies At The Frontier Of Education. Nova Science Publishers. Selwyn, N. (2009) ‘Faceworking: exploring students’ education-related use of Facebook’, Learning, Media and Technology, 34(2), 157-174. Smith, S.D. and Caruso, J.B. (2010) ECAR Study of Undergraduate Students and Information Technology, 2010 (Research Study 6), Boulder, CO: EDUCAUSE Center for Applied Research. Available online at http://net.educause.edu/ir/library/pdf/ERS1006/RS/ERS1006W.pdf (accessed 8 May 2012). Thorpe, M. (2008) ‘Technology-mediated learning contexts’ in Edwards, R., Biesta, G. And Thorpe, M. (eds) Rethinking Contexts for Learning and Teaching. Abingdon: Routledge. 119-132. © 2012 University of York

Notes de l'éditeur

  1. Collectively more will be learnt than any individual. The contributions of different resources, the links students’ make to the literature and themes of the module and the debate which follows on is designed to ground the theory with real-life examples. Roles of the tutor, student, external as part of this process.
  2. Persistence – good for asynchronous behaviourReplicability – original sourcing, manipulationExpected and unexpected audiencesBoyd’s blog - http://kt.flexiblelearning.net.au/tkt2007/edition-13/social-network-sites-public-private-or-what/ - audiences that concern: those who hold power and those who prey.Participation / lurking - Peachey (2009)re Second Life
  3. Madge, C., et al. (2009) ‘Facebook, social integration and informal learning at university: ‘It is more for socialising and talking to friends about work than for actually doing work’’, Learning, Media and Technology, 34(2), 141-155. http://www.tandfonline.com/doi/full/10.1080/17439880902923606Selwyn, N. (2009) ‘Faceworking: exploring students’ education-related use of Facebook’, Learning, Media and Technology, 34(2), 157-174. http://www.tandfonline.com/doi/full/10.1080/17439880902923622Explains how the discussions that take place on Facebook are the same sorts of discussions that take place face to face. A mix of education in the classroom and banter in the café. The discussions are punctuated by the timetabled sessions (whether educational or social).Other modules where blogs were used as facilitation of group activities, some preferred FB messaging
  4. Degree to which:Direction of shiftAmount of choice over that shiftConsequences of that shift
  5. Johnson, K. A. (2011) 'The effect of Twitter posts on students' perceptions of instructor credibility', Learning, Media and Technology, 36(1), 21-38. “47% students thought that tutor’s use of Twitter was a bad idea, 53% however thought it made them seem more approachable and added credibility.”
  6. Reasons
  7. Expanding the activity to an international scale
  8. Risk adverseSpecific social skills
  9. RR 41% (11/27)