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Inbound  Marke-ng	
  
  A	
  presenta*on	
  for	
  Brisbane	
  Web	
  Design	
  on	
  
            Thursday	
  16th	
  October	
  2012	
  
PART  ONE  

What  is  Inbound  Marke-ng?  
How	
  is	
  it	
  relevant	
  for	
  web	
  designers	
  and	
  
    developers,	
  businesses	
  &	
  you?	
  
Inbound  Marke-ng  
•  AEract	
  Traffic	
  
•  Convert	
  Visitors	
  to	
  LEADS	
  
•  Convert	
  LEADS	
  into	
  SALES	
  
•  Increase	
  Customer	
  Margins	
  
•  Analyse	
  for	
  Con*nuous	
  improvement.	
  

Source:	
  hEp://en.wikipedia.org/wiki/Inbound_marke*ng	
  	
  
Inbound  Marke-ng  
•  AEract	
  Traffic	
  
•  Convert	
  Visitors	
  to	
  LEADS	
  
•  Convert	
  LEADS	
  into	
  SALES	
  
                                                                   Web	
  
•  Increase	
  Customer	
  Margins	
  
                                                                  Design	
  
•  Analyse	
  for	
  Con*nuous	
  improvement.	
  

Source:	
  hEp://en.wikipedia.org/wiki/Inbound_marke*ng	
  	
  
Inbound  Marke-ng  
•  AEract	
  Traffic	
  
                                    SEO,	
  Social,	
  
                                    Real	
  World	
  
•  Convert	
  Visitors	
  to	
  LEADS	
  
•  Convert	
  LEADS	
  into	
  SALES	
  
•  Turn	
  Customers	
  into	
  higher	
  margin	
  Customers	
  
•  Analyse	
  for	
  Con*nuous	
  improvement.	
  

Source:	
  hEp://en.wikipedia.org/wiki/Inbound_marke*ng	
  	
  
Inbound  Marke-ng  
•  AEract	
  Traffic	
  
•  Convert	
  Visitors	
  to	
  LEADS	
  
•  Convert	
  LEADS	
  into	
  SALES	
  
•  Turn	
  Customers	
  into	
  higher	
  margin	
  Customers	
  
•  Analyse	
  for	
  Con*nuous	
  improvement.	
                  CRO	
  
Source:	
  hEp://en.wikipedia.org/wiki/Inbound_marke*ng	
  	
  
Inbound  Marke-ng  
•  AEract	
  Traffic	
  
                                    SEO,	
  Social,	
  
                                    Real	
  World	
  
•  Convert	
  Visitors	
  to	
  LEADS	
  
•  Convert	
  LEADS	
  into	
  SALES	
  
                                             Web	
  
•  Increase	
  Customer	
  Margins	
  
                                            Design	
  
                                              CRO	
  
•  Analyse	
  for	
  Con*nuous	
  improvement.	
  

Source:	
  hEp://en.wikipedia.org/wiki/Inbound_marke*ng	
  	
  
Inbound  Marke-ng  
…	
  is	
  Mul*-­‐disciplinary	
  
      – Too	
  many	
  special*es	
  for	
  one	
  person	
  
      – Many	
  things	
  move	
  at	
  once,	
  need	
  coordina*on	
  
      – Social	
  interac*on	
  means	
  care	
  and	
  aEen*on	
  =	
  *me	
  


…	
  Agile	
  	
  
      – the	
  whole	
  process	
  must	
  be	
  flexible	
  
PART  TWO  

Planning  &  Doing    
  What	
  are	
  you	
  doing?	
  	
  




hEp://www.youtube.com/v/LkCNJRfSZBU	
  
What  does  L-­‐E-­‐E-­‐ROY  teach  us?  




         hEp://www.youtube.com/v/LkCNJRfSZBU	
  
Work  toward  goals  
Goals	
  help	
  you	
  define	
  a	
  
strategy.	
  
Work  toward  goals  
Goals	
  help	
  you	
  define	
  a	
  
strategy.	
  

Goal	
  =	
  Des*na*on	
  
Strategy	
  =	
  Route/Map	
  
Tac*cs	
  =	
  Car,	
  Bike,	
  Walk	
  
Strategy  Vs  Tac-cs  
Q.	
  Do	
  you	
  think	
  Strategically?	
  

A.	
   	
  Huh?  
         Don’t  want  to  
         Yes,  but  not  enough  
         Yes,  when  I’m  planning  
         All  the  9me  
Strategy  Vs  Tac-cs  
Excuses?	
  
Strategy  Vs  Tac-cs  
If	
  you	
  planned	
  properly,	
  
do	
  you	
  think	
  it’d	
  save	
  
*me?	
  
Strategy  Vs  Tac-cs  -­‐  Example  
Knowing	
  your	
  audience	
  
is	
  strategic.	
                    Hello  #bneweb  


Choose	
  your	
  audience	
  
–	
  more	
  strategic	
  

Do	
  you	
  know	
  who	
  you	
  
are	
  talking	
  to?	
  
PART  THREE  

Using  Web  Design  to  get  ahead  
         Lots	
  of	
  take	
  away	
  *ps	
  
Inbound  Marke-ng  
•  AEract	
  Traffic	
  
                                    SEO,	
  Social,	
  
                                    Real	
  World	
  
•  Convert	
  Visitors	
  to	
  LEADS	
  
•  Convert	
  LEADS	
  into	
  SALES	
  
                                             Web	
  
•  Increase	
  Customer	
  Margins	
  
                                            Design	
  
                                              CRO	
  
•  Analyse	
  for	
  Con*nuous	
  improvement.	
  

Source:	
  hEp://en.wikipedia.org/wiki/Inbound_marke*ng	
  	
  
What  can  web  designers  do?  

                                              Available	
  on	
  	
  
                                              Slideshare	
  	
  
                                              hEp://goo.gl/LVQdR	
  	
  




Carolyn	
  King’s	
  presenta*on	
  –	
  #bneweb	
  Oct	
  2011	
  
SEO:  What  can  web  designers  do?  
1.  Websites.  Include	
  a	
  blog	
  &	
  social	
  integra*on.	
  
    Easy  to  update,  share  and  enjoy!  
SEO:  What  can  web  designers  do?  
2.  Speed,	
  use	
  Google	
  Page	
  Speed	
  
   – Use	
  sprites,	
  minify	
  CSS	
  and	
  JavaScript	
  
   – Server:	
  use	
  keep-­‐alive,	
  caching	
  +	
  more	
  
SEO:  What  can  web  designers  do?  
      3.  Website  Structure,	
  don’t	
  change	
  URLs	
  

                                 /	
  


                 /widgets.html	
  


                                /contact.html	
  


Link	
  in	
  from	
  	
  
another	
  website	
  
SEO:  What  can  web  designers  do?  
3.  Website  Structure,	
  don’t	
  change	
  URLs	
  

                     /	
                                       /	
  
                                                 ?	
  
     /widgets.html	
                    ?	
   /widgets.html	
  
                                        ?	
   ?	
  
                    /contact.html	
                           /contact.html	
  

                                              /widgets-­‐brisbane	
  

                                                              /contact.html	
  
SEO:  What  can  web  designers  do?  
3.  Website  Structure,	
  don’t	
  change	
  URLs	
  

                     /	
                301	
  redirect	
                   /	
  
                                        	
  –	
  S*ll	
  not	
  ideal	
  

     /widgets.html	
                                      /widgets.html	
  


                    /contact.html	
                                         /contact.html	
  

                                                          /widgets-­‐brisbane	
  

                                                                            /contact.html	
  
Social  Media  –  Do  this…  
Add	
  the	
  markup	
  to	
  make	
  social	
  shares	
  great!	
  
•  Facebook	
  og:image	
  
   hEp://developers.facebook.com/docs/opengraph/	
  	
  

•  TwiEer	
  Cards	
  
   hEps://dev.twiEer.com/docs/cards	
  	
  

•  Google+	
  
   hEps://developers.google.com/+/	
  	
  
Social  Media  –  Do  this…  
HTML	
  code	
  for	
  <head>	
  </head>	
  
           <meta	
  name="twiEer:card"	
  content="summary">	
  
           <meta	
  name="twiEer:site"	
  content="@maVersolu-ons">	
  
           <meta	
  name='twiEer:image'	
  content='<?php  echo  $image;?>'>	
  

           <meta	
  property='og:locale'	
  content='en_au'/>	
  
           <meta	
  property='og:*tle'	
  content='<?php  wp_-tle('');  ?>'/>	
  
           <meta	
  property='og:url'	
  content=’<?php  echo  $url;  ?>'/>	
  
           <meta	
  property='og:site_name'	
  content='MaVer  Solu-ons'/>	
                                             Can	
  have	
  more	
  
           <meta	
  property='og:type'	
  content='ar-cle'/>	
                                                             than	
  one	
  
           <meta	
  property='og:image'	
  content='<?php  echo  $image;  ?>'/>	
  
           <meta	
  property='og:image'	
  content='<?php  echo  $image2;  ?>'/>	
  


           <link	
  href="hVps://plus.google.com/XXXXXXXXXXX"	
  rel="publisher"	
  />	
  



NB.	
  This	
  example	
  is	
  based	
  on	
  WordPress	
  and	
  some	
  custom	
  code	
  to	
  define	
  $image	
  
Social  Media  –  Do  this…  
PART  FOUR  

You’re  set-­‐up  like  a  pro,  now  what?  
Get	
  busy.	
  Publish,	
  promote,	
  share  and  enjoy  
Publishing?  Should  you  be…  
                                     LinkedIn-­‐ing…?!?	
  
          Twee*ng?	
  
 Blogging?	
                     Link	
  building	
  
   Facebooking?	
                  Remarke*ng?	
  
                           AdWords	
  
                                                Vlogging?	
  
  Analysing	
  data?	
  
Another	
  way	
  to	
  think	
  about	
  it…	
  	
  


You  are  a  publisher.  
•  	
  A	
  publisher	
  of	
  your	
  ideas	
  
•  Your	
  business	
  is	
  (or	
  should	
  be)	
  genera*ng	
  
   content	
  
Video
                           Events Tweets                   Blogs
                                                                                         UGC
        Comments                                                                                    Comics

     Slide Decks                                                                                    Products

          Photos                                                                                     Infographics

  Animations                  CONTENT MARKETING!                                                      Services
                                (aka anything you produce to earn awareness, likability & trust)


   UI Elements                                                                                       Physical Space

               APIs                                                                                 Print Material

                  Ads
                                                                                                    Press

                    Tools Food                                                               PDFs
                                            Data        Platforms Plugins

Source:	
  Rand	
  Fishkin,	
  SEOmoz.org	
  
Answer  these  ques-ons…  
       Rand	
  Fishkin	
  
       “Great  answers  to  these  ques9ons  
       yield  a  great  content  marke9ng  
       strategy”	
  
What	
  Experiences	
  will	
  earn	
  an	
  impact?	
  
Trust?	
  
Likeability?	
  
Engagement?	
  
Metrics?	
  
Content  Marke-ng  (for	
  a	
  Brisbane	
  Accoun*ng	
  Firm)	
  
Goal:       Build awareness of core                        Influencers: Brisbane journalists,
            services. Acquire new                                             networking contacts,
            business clients, $1-5M                                           their friends & family



Who:         Brisbane & Gold Coast                          Experience: Positive, Work-Life,
             small and medium                                                  Family-friendly,
             businesses (SMEs).                                                Uncontroversial
             Owner/operator/Family
             business
                                                          ROI Comparison:
Where:           Search Engines,                           Yellow Pages or Print advertising
                 Social Media                              ROI $XX per lead, converting at 30%

 hEp://www.slideshare.net/randfish/rand-­‐mozconcontentstrategy2	
  	
  
Inbound  Marke-ng  
               Website	
  Design/Development	
  
                            +	
  conversion	
  op*misa*on	
  



      Content  Marke-ng                                            Social  Media  




  Search  Engine  Op-misa-on                                    Online  Adver-sing  



                                  Analy*cs	
  
Thank  you,  ques-ons?  
                   Ben	
  Maden	
  	
  
                   Mobile	
  0400	
  789	
  949	
  
                   Office	
  07	
  3117	
  2300	
  
                   ben@maEersolu*ons.com.au	
  




The	
  slides	
  +	
  more…	
  
hVp://goo.gl/b3hbs    

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Inbound Marketing - Presentation to Brisbane Web Design

  • 1. Inbound  Marke-ng   A  presenta*on  for  Brisbane  Web  Design  on   Thursday  16th  October  2012  
  • 2. PART  ONE   What  is  Inbound  Marke-ng?   How  is  it  relevant  for  web  designers  and   developers,  businesses  &  you?  
  • 3. Inbound  Marke-ng   •  AEract  Traffic   •  Convert  Visitors  to  LEADS   •  Convert  LEADS  into  SALES   •  Increase  Customer  Margins   •  Analyse  for  Con*nuous  improvement.   Source:  hEp://en.wikipedia.org/wiki/Inbound_marke*ng    
  • 4. Inbound  Marke-ng   •  AEract  Traffic   •  Convert  Visitors  to  LEADS   •  Convert  LEADS  into  SALES   Web   •  Increase  Customer  Margins   Design   •  Analyse  for  Con*nuous  improvement.   Source:  hEp://en.wikipedia.org/wiki/Inbound_marke*ng    
  • 5. Inbound  Marke-ng   •  AEract  Traffic   SEO,  Social,   Real  World   •  Convert  Visitors  to  LEADS   •  Convert  LEADS  into  SALES   •  Turn  Customers  into  higher  margin  Customers   •  Analyse  for  Con*nuous  improvement.   Source:  hEp://en.wikipedia.org/wiki/Inbound_marke*ng    
  • 6. Inbound  Marke-ng   •  AEract  Traffic   •  Convert  Visitors  to  LEADS   •  Convert  LEADS  into  SALES   •  Turn  Customers  into  higher  margin  Customers   •  Analyse  for  Con*nuous  improvement.   CRO   Source:  hEp://en.wikipedia.org/wiki/Inbound_marke*ng    
  • 7. Inbound  Marke-ng   •  AEract  Traffic   SEO,  Social,   Real  World   •  Convert  Visitors  to  LEADS   •  Convert  LEADS  into  SALES   Web   •  Increase  Customer  Margins   Design   CRO   •  Analyse  for  Con*nuous  improvement.   Source:  hEp://en.wikipedia.org/wiki/Inbound_marke*ng    
  • 8. Inbound  Marke-ng   …  is  Mul*-­‐disciplinary   – Too  many  special*es  for  one  person   – Many  things  move  at  once,  need  coordina*on   – Social  interac*on  means  care  and  aEen*on  =  *me   …  Agile     – the  whole  process  must  be  flexible  
  • 9. PART  TWO   Planning  &  Doing     What  are  you  doing?     hEp://www.youtube.com/v/LkCNJRfSZBU  
  • 10. What  does  L-­‐E-­‐E-­‐ROY  teach  us?   hEp://www.youtube.com/v/LkCNJRfSZBU  
  • 11. Work  toward  goals   Goals  help  you  define  a   strategy.  
  • 12. Work  toward  goals   Goals  help  you  define  a   strategy.   Goal  =  Des*na*on   Strategy  =  Route/Map   Tac*cs  =  Car,  Bike,  Walk  
  • 13. Strategy  Vs  Tac-cs   Q.  Do  you  think  Strategically?   A.    Huh?    Don’t  want  to    Yes,  but  not  enough    Yes,  when  I’m  planning    All  the  9me  
  • 14. Strategy  Vs  Tac-cs   Excuses?  
  • 15. Strategy  Vs  Tac-cs   If  you  planned  properly,   do  you  think  it’d  save   *me?  
  • 16. Strategy  Vs  Tac-cs  -­‐  Example   Knowing  your  audience   is  strategic.   Hello  #bneweb   Choose  your  audience   –  more  strategic   Do  you  know  who  you   are  talking  to?  
  • 17. PART  THREE   Using  Web  Design  to  get  ahead   Lots  of  take  away  *ps  
  • 18. Inbound  Marke-ng   •  AEract  Traffic   SEO,  Social,   Real  World   •  Convert  Visitors  to  LEADS   •  Convert  LEADS  into  SALES   Web   •  Increase  Customer  Margins   Design   CRO   •  Analyse  for  Con*nuous  improvement.   Source:  hEp://en.wikipedia.org/wiki/Inbound_marke*ng    
  • 19. What  can  web  designers  do?   Available  on     Slideshare     hEp://goo.gl/LVQdR     Carolyn  King’s  presenta*on  –  #bneweb  Oct  2011  
  • 20. SEO:  What  can  web  designers  do?   1.  Websites.  Include  a  blog  &  social  integra*on.   Easy  to  update,  share  and  enjoy!  
  • 21. SEO:  What  can  web  designers  do?   2.  Speed,  use  Google  Page  Speed   – Use  sprites,  minify  CSS  and  JavaScript   – Server:  use  keep-­‐alive,  caching  +  more  
  • 22. SEO:  What  can  web  designers  do?   3.  Website  Structure,  don’t  change  URLs   /   /widgets.html   /contact.html   Link  in  from     another  website  
  • 23. SEO:  What  can  web  designers  do?   3.  Website  Structure,  don’t  change  URLs   /   /   ?   /widgets.html   ?   /widgets.html   ?   ?   /contact.html   /contact.html   /widgets-­‐brisbane   /contact.html  
  • 24. SEO:  What  can  web  designers  do?   3.  Website  Structure,  don’t  change  URLs   /   301  redirect   /    –  S*ll  not  ideal   /widgets.html   /widgets.html   /contact.html   /contact.html   /widgets-­‐brisbane   /contact.html  
  • 25. Social  Media  –  Do  this…   Add  the  markup  to  make  social  shares  great!   •  Facebook  og:image   hEp://developers.facebook.com/docs/opengraph/     •  TwiEer  Cards   hEps://dev.twiEer.com/docs/cards     •  Google+   hEps://developers.google.com/+/    
  • 26. Social  Media  –  Do  this…   HTML  code  for  <head>  </head>   <meta  name="twiEer:card"  content="summary">   <meta  name="twiEer:site"  content="@maVersolu-ons">   <meta  name='twiEer:image'  content='<?php  echo  $image;?>'>   <meta  property='og:locale'  content='en_au'/>   <meta  property='og:*tle'  content='<?php  wp_-tle('');  ?>'/>   <meta  property='og:url'  content=’<?php  echo  $url;  ?>'/>   <meta  property='og:site_name'  content='MaVer  Solu-ons'/>   Can  have  more   <meta  property='og:type'  content='ar-cle'/>   than  one   <meta  property='og:image'  content='<?php  echo  $image;  ?>'/>   <meta  property='og:image'  content='<?php  echo  $image2;  ?>'/>   <link  href="hVps://plus.google.com/XXXXXXXXXXX"  rel="publisher"  />   NB.  This  example  is  based  on  WordPress  and  some  custom  code  to  define  $image  
  • 27. Social  Media  –  Do  this…  
  • 28. PART  FOUR   You’re  set-­‐up  like  a  pro,  now  what?   Get  busy.  Publish,  promote,  share  and  enjoy  
  • 29. Publishing?  Should  you  be…   LinkedIn-­‐ing…?!?   Twee*ng?   Blogging?   Link  building   Facebooking?   Remarke*ng?   AdWords   Vlogging?   Analysing  data?  
  • 30. Another  way  to  think  about  it…     You  are  a  publisher.   •   A  publisher  of  your  ideas   •  Your  business  is  (or  should  be)  genera*ng   content  
  • 31. Video Events Tweets Blogs UGC Comments Comics Slide Decks Products Photos Infographics Animations CONTENT MARKETING! Services (aka anything you produce to earn awareness, likability & trust) UI Elements Physical Space APIs Print Material Ads Press Tools Food PDFs Data Platforms Plugins Source:  Rand  Fishkin,  SEOmoz.org  
  • 32. Answer  these  ques-ons…   Rand  Fishkin   “Great  answers  to  these  ques9ons   yield  a  great  content  marke9ng   strategy”  
  • 33. What  Experiences  will  earn  an  impact?  
  • 38. Content  Marke-ng  (for  a  Brisbane  Accoun*ng  Firm)   Goal: Build awareness of core Influencers: Brisbane journalists, services. Acquire new networking contacts, business clients, $1-5M their friends & family Who: Brisbane & Gold Coast Experience: Positive, Work-Life, small and medium Family-friendly, businesses (SMEs). Uncontroversial Owner/operator/Family business ROI Comparison: Where: Search Engines, Yellow Pages or Print advertising Social Media ROI $XX per lead, converting at 30% hEp://www.slideshare.net/randfish/rand-­‐mozconcontentstrategy2    
  • 39. Inbound  Marke-ng   Website  Design/Development   +  conversion  op*misa*on   Content  Marke-ng   Social  Media   Search  Engine  Op-misa-on   Online  Adver-sing   Analy*cs  
  • 40. Thank  you,  ques-ons?   Ben  Maden     Mobile  0400  789  949   Office  07  3117  2300   ben@maEersolu*ons.com.au   The  slides  +  more…   hVp://goo.gl/b3hbs