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Unfortunate Metaphors
     Customer Focused Strategies
"The customer is at the
centre of everything we do"
          Sound familiar?
Everythin



        The
      customer



We               Do
Customer centric?
      Not quite
The
customer
Everythin



        The
      customer




The Customer Does
Everythin


        The
      customer




The Customer Does
Everythin


        The
      customer




The Customer Does
Everythin


        The
      customer




The Customer Does
Everythin


        The
      customer




The Customer Does
Everythin


        The
      customer




The Customer Does

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Customer not the centre of everything you do

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