3. THE CONTEXT:
HOW HAVE CITIZENS* CHANGED?
More educated
More skeptical – different
attitudes toward authority
Have less time to spare
Better able to find
resources, allies,
information
* “citizens” = residents,
people
4. THE CONTEXT:
FAMILIES WITH YOUNG CHILDREN
Have the most at stake in community success
More motivation to engage, but even less time
Want to engage in community, not just politics
6. THREE MINUTES AT THE MICROPHONE
Retrieved from Cincinnati.com, July 27, 2012
7. “WHAT DROVE ME TO TRY PLANNED,
STRUCTURED PUBLIC ENGAGEMENT
WAS MY AWFUL EXPERIENCE WITH
UNPLANNED, UNSTRUCTURED PUBLIC
ENGAGEMENT.”
─ John Nalbandian,
former mayor,
Lawrence, KS
8. SUCCESSFUL TACTIC: PROACTIVE RECRUITMENT
Map community networks;
Involve leaders of those networks;
„Who is least
likely to
participate?‟
Use online as
well as f2f
connections;
Follow up!
9. SUCCESSFUL TACTIC: SMALL-GROUP PROCESSES
No more than 12 people per group;
Facilitator who is impartial (doesn‟t give
opinions);
Start with people
describing their
experiences;
Lay out options;
Help people plan
for action.
10. SUCCESSFUL TACTIC: FRAMING AN ISSUE
Give people the information they need, in ways
they can use it
Lays out several options or views (including
ones you don‟t agree with)
Trust them
to make good
decisions
14. SUCCESSFUL TACTIC: ONLINE TOOLS
Particularly good for:
Providing background information
Data gathering by citizens
Generating and
ranking ideas
Helping people
visualize options
Maintaining
connections
over time
15. “DECATUR NEXT”
DECATUR, GEORGIA
Large-scale planning efforts in 2000,
2010
Initial Organizer: city government and
a local nonprofit (Common Focus)
Issues: schools, race, growth
450 participants in 2000, 680 in 2010
(city of 17,000)
16.
17. “DECATUR ROUNDTABLES”
DECATUR, GEORGIA
Outcomes:
• Decatur Neighborhood Alliance
• Promotion of tax abatement plan for seniors,
other anti-displacement efforts
• Less tension between different groups
• New model for land use decisions
• Extensive citizen input into city‟s strategic plan
18. SHARE YOUR STORY, SHAPE YOUR CARE”
NORTHWESTERN ONTARIO
• Began in 2009
• North West Ontario Local Health Integration
Network, Ascentum
• Issue: health care planning and
improvement of health care services
• 800 participants
• Received IAP2 award
19. Element 1 – Online choicebook that provided
background information and data, described
main options
SHARE YOUR STORY, SHAPE YOUR CARE”
NORTHWESTERN ONTARIO
20. Element 2 – Online “stories and ideas” tool that
allowed people to share experiences, solutions
SHARE YOUR STORY, SHAPE YOUR CARE”
NORTHWESTERN ONTARIO
21. Element 3 – Conversation guide for face-to-
face, moderated small-group meetings
SHARE YOUR STORY, SHAPE YOUR CARE”
NORTHWESTERN ONTARIO
22. “COMMUNITY CHAT”
SOUTHWEST DELRAY BEACH, FL
Outcomes:
• Parent support group
• Youth basketball team
• Expansion of “Delray Divas” youth group
• Westside Neighborhood Presidents‟ Council
• Citizen input to street redevelopment plan
• “Maintaining the Village”
effort to rehab housing
• New deregulated public
school
23. “HORIZONS”
RURAL COMMUNITIES IN SEVEN
NORTHWESTERN STATES
• Initiated by Northwest Area Foundation
• 284 towns, with poverty rates between 10%
and 78%
• Issues: poverty reduction and economic
development
• 3,000+ participants
24. “HORIZONS”
RURAL COMMUNITIES IN SEVEN
NORTHWESTERN STATES
Outcomes listed in recent evaluation:
“Community gardens and farmer‟s markets,
parks, trails (one with a $1.2 million grant), and
recreational opportunities, community and
community resource centers, scholarships for
low income children and families for daycare,
after school programming and recreation,
including Boys and Girls‟ clubs, car repair and
home maintenance programs, and in (at least)
five communities, the establishment of
community foundations.”
27. STRENGTHS OF PUBLIC PARTICIPATION
Making policy decisions, plans, budgets
Catalyzing citizen action
Building trust, fostering new leadership
Connections = disaster preparedness
Attachment = economic vitality
28. LIMITATIONS OF PUBLIC PARTICIPATION (AS
WE PRACTICE IT TODAY)
Lots of work for temporary gain
Inefficient – every organization on its own
Community moves back to „politics as usual‟
„Engagers‟ set the agenda, not the „engaged‟
Limited impact on equity
Laws on participation out
of step with practices
Not well measured or
benchmarked
29. WHAT IS CIVIC INFRASTRUCTURE?
The regular opportunities, activities,
and arenas that allow people to
connect with each other, solve
problems, make decisions, and be
part of a community.
30.
31. “PORTSMOUTH LISTENS”
PORTSMOUTH, NH
Ongoing process since 2000
Several hundred participants each time
Addressed a number of major policy
decisions: bullying in schools, school
redistricting, city‟s master plan, balancing city
budget, whether to build new middle school
32. JANE ADDAMS SCHOOL FOR DEMOCRACY
WEST SIDE OF ST. PAUL, MN
50-200 people in “neighborhood learning
circles” every month since 1998
Involves recent Hmong, Latino, Somali
immigrants
Young people involved in circles and other
activities
Cultural exchanges - food, crafts, storytelling
Has resulted in new
projects, initiatives,
festivals, and change
in INS policy
33. PARTICIPATORY BUDGETING IN BRAZILIAN CITIES
Commitment from gov‟t to adopt budget;
Wide range of ways to be involved;
A carnival
atmosphere;
Started small,
now huge –
60,000+ people
34. “KUNA ALLIANCE FOR A COHESIVE
COMMUNITY TEAM” KUNA, ID
Recurring input-gathering process, used on
all major decisions
Organized by Kuna Alliance for a Cohesive
Team (Kuna ACT), in collaboration with local
government
Issues include: school funding, downtown
development, planning and growth
500 participants annually (city of 6,000)
35. “KUNA ALLIANCE FOR A COHESIVE
COMMUNITY TEAM” KUNA, ID
Outcomes:
New comprehensive plan
Passage of school bond issue
Improvements
made to
downtown
New strategy to
market community
as hub for “Birds
of Prey” area
36. NEW MODEL ORDINANCE ON PUBLIC
PARTICIPATION
Available at www.deliberative-democracy.net
Developed as a collaboration of:
40. BUILDING BLOCK: HYPERLOCAL ONLINE
FORUMS
More sustained
Larger, more diverse numbers of people
Easier for „engagers‟ – recruitment doesn‟t have to start
from scratch
More open to ideas from the „engaged‟
41. DIGITAL DIVIDES (PLURAL)
Overall, Internet access growing
“Access” – to Internet, to government – has
never been enough
Different people use different hardware
Different people go to different places on the
Internet
Communities just as complex online as off –
recruitment must be proactive
42. BUILDING BLOCK: CIVIC INDICATORS
1. Capture more of the basic data
2. Use databases
3. Establish „mid-level‟ indicators to
connect basic data with „metadata‟ like
Soul of the Community
4. Be transparent – and think about ways to
allow people to contribute and analyze
data
44. “Sometimes you need a meeting that
is also a party. Sometimes you need
a party that is also a meeting.”
─ Gloria Rubio-Cortès, National
Civic League
DON‟T FORGET: FUN