This document discusses and compares 10 different performance measurement tools: 1) The DoD Performance Assessment Guide is a free online tool that helps identify organizational culture, establish performance baselines, develop surveys, and display performance measures. 2) Aha! Executive Decision Support System is a balance scorecard application that aids in strategy formulation, BSC development, and strategic initiative prioritization. 3) The Performance Organizer is a prototyping tool that scores performance against key performance indicators and supports various management frameworks. 4) Microsoft Balance Scorecard Framework provides a personalized portal for best practices, business intelligence, and knowledge management to support operational tools.

1. Chapter 10
Scorecard
and Other Performance
Measurement
Tools
Maulia Jayantina Islami
(23510095)
maulia@students.itb.ac.id
Presented on IT Strategic Planning Class-MCIO ITB 2011

2. Balance Scorecard Software Utilization Survey
(Lawson, Stratton, Hatch, 2004)
70 %
31 % 27 % 43 %
developed
Off-the-shelf both in-house

3. Tools Overview
1 DoD Performance Assessment Guide
2 Aha! Executive Decision Support System (Balance Scorecard
Application)
3 The Performance Organizer
4 Microsoft Balance Scorecard Framework
5 Corvu 5
6 SAS Strategic Performance Management
7 ActiveStrategy Enterprise
8 QPR 7 Collaborative Management Software Suite
9 QPR Scorecard Software
10 Healthwise Balance ScorecardTM

4. 1 DoD Performance Assessment Guide
Company : Government
Website : http://www.dtic.mil/performance/paguide.html#overview
Cost : Free

5. 1 DoD Performance Assessment Guide (contd.)
Questions about performance improvement topic
Identify existing organizational culture & management style,
Targetting Change Process + establish the baseline for progress
measurement

6. 1 DoD Performance Assessment Guide (contd.)
• Module 2
Use sample or create customer satisfaction survey
Quickly enter and consolidate survey result
View Printout Result (weekly, monthly, quarterly, annually)

7. 1 DoD Performance Assessment Guide (contd.)
• Module 3
Links performance measures to specific business area
Select or develop own set of performance measures
Display + print report (statistical graph)

8. 2 Aha! Executive Decision Support System
(Balance Scorecard Application)
Company : Chinook Solution
Website : http://www.chinooksolution.com

9. 2 Aha! Executive Decision Support System
(Balance Scorecard Application) (contd.)
Strategy formulation & mapping,
BSC development, implementation, automation, auditing,
Strategic initiative prioritization,
project portfolio management.
 Traffic Light Scorecard (visualized fit againts “ideal”)
 Workshop facilitation screen

10. 3 The Performance Organizer
Company : JIT Software Limited, UK.
Website : http://www.jit-software.com

11. 3 The Performance Organizer (contd.)
KPI Prototyping Tool “scores on the Doors” based on BSC
Mapping Strategy tools interface
Support EFQM, Balridge, ISO 9000, etc. Analysis
Full-featured modelling, organization charting facilities

12. 4 Microsoft Balance Scorecard Framework
Company : Microsoft Corporation
Website : http://www.microsoft.com/office/previous/xp/business/intelligence/scorecard/framework.asp

13. 4 Microsoft Balance Scorecard Framework (contd.)
Personalized portal
Best Practice
Business Intelligence
Actionable and operational tools
Knowledge Management

14. 5 Corvu 5 (CorVu Corporation, US)
www.corvu.com

15. 6 SAS Strategic Performance Management (SAS Institute Inc.)
Monitor Key Activities
Business Intelligence
http://www.sas.com/solutions/bsc/

16. 7 Active Strategy Enterprise (ActiveStrategy, US)
www.activestrategy.com

17. 8 QPR 7 Collaborative Management Software Suite (QPR Software Plc)
 QPR ScoreCard
 QPR ProcessGuide
 QPR Collaboration Portal
http://www.qpr.com

18. 9 QPR Software Suite (Visum Solution, Inc.)
 QPR ScoreCard
 QPR Process Guide
 QPR CostControl
 Strategy Map
www.visumsolutions.com

19. 10 Healthwise Balanced ScorecardTM
Company : PracticingSmarter, Inc. www.practicingsmarter.net

20. Thankyou