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RURAL MARKETING
Reference New Perspective in Rural & Agricultural Marketing Y Ramkishen Rural Marketing Book  – Pradeep Kashap & Siddhartha Raut Cases In Rural Marketing  – An Integrated Approach CGS Krishnmacharyulu & Llith Ramkrishnan
PROFILE OF RURAL MARKET RURAL CONSUMER  MARKETING RESEARCH RURAL MARKET RESEARCH RURAL SEGMENTATION –TARGETING & POSITIONING RURAL MARKETING STRATEGY RURAL PRODUCT RURAL PRICE RURAL DISTRIBUTION RURAL SALES FORCE MANAGEMENT RURAL COMMUNICATION TOPICS
What is Rural Government agencies like I RDA  (Insurance Regulatory And Development Agency and  NCAER ( National Council for applied Economic Research) define Rural as villages with a population <5000 with 75% male population engaged In agriculture etc” Concept of Rural from the perspective of marketing has  Indeed been dynamic.- gradually changed over the times Was not India a so called Village/Rural for the world a couple of decades back Census Towns are actually rural areas but satisfy The following criteria Minimum Population>=5000 75% of the mail population engaged in Non –agri activity RB1 Location with population up to 10000  Considered Rural  Semi Urban 10000 to 100000 NABARD All locations  upto a population of 10000 Will be considered Rural Sahara All locations  having shops/establishments’ Upto 10000 (not population related) are Treated as Rural LG Elect. The rural and semi urban area is defined As all cities other than major metros NABARD National Bank for Agriculture & Rural Dev
What is Rural Marketing Developing of the market in the area as defined as Rural Hence it could be aptly said that it encompasses the  Activities such as developing the process to meet this Objective – Right product at the right price to the right people at the right time. Exchange between rural and Urban is a Factor . Could be Urban to Rural: Rural to Urban, Rural to  Rural
Reasons for  Going Rural Size of the market Largely Untapped Too crowded Urban Market Income on the rise/disposable income Income from other than agriculture Income flow from urban /abroad Better exposure - media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Move to Rural Market …encouraging Data Rural India buys  Soft Drinks approx 45% of all soft drinks Almost 50% motor cycles Approx 55% of cigarettes Half the total market for TV, Fans,  pressure cooker,  bicycles Washing soap,  tea,  blades,  salt,  toothpowder Coca Cola is growing over 35% in Rural areas compared to Over 22 % in Urban According to Hasna Research , a market research farm that Has published a Guide to Indian Markets 2006 Consumer durables in Indian Villages risen sharply TV Sales up by 200% Motorcycle by 77% There are 3000 households in rural area that earn > 50 lakhs We have come some way ahead – but there is a long way to go
PROBLEMS IN RURAL MARKETING Low per capita income Low disposable income Inadequate fixed income (daily wages) ,[object Object],[object Object],[object Object],[object Object],Infrastructure problems Roads, power Low awareness Communication- difficult & expensive Too many languages Geographic Spread Digging for Diamond
Urban & Rural Markets ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key Differences
Profile of the Rural Consumer
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],RURAL CONSUMER BEHAVIOR How does an individual decide to spread his Available resources (time,money effort) on Consumption-related products. That is – what they buy why they buy when they buy where they buy it  how often they buy it how often they use it Poor Aspirant Climbers Well Off Very Rich
Simple Model of Rural Consumer Behaviour Need Recognition Pre Purchase Search Evaluation of Alternatives Purchase Decision Post purchase behaviour
Factors that Influence Rural Behaviour ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Perception Depends on Exposure Interpretation Eg IFB had not adequately Educated farmers about the Washing machine -they thought It was a churn for making large quantities of lassi (prosperous village of Punjab) Iodex – muscular pain Reliever used on animals After hard days work in MP Godrej hair dye on Buffaloes To make them look better in Village haats in Raichur Attitude >Consumer belief Consumer feelings
Key Challenges 4A Awareness Affordability Availability Acceptability 4 Ps 4 As Promotion Awareness Price Affordable Product Acceptable Available Place
RURAL MARKET RESEARCH
Marketing Research is a formalized means of obtaining Information to be used in making marketing decisions Market research  Issue Information Required to address Design Method of Collecting Information Manage The data collection process Analyze The results Communicate Finding and implication
SOURCES FOR CONDUCTING RURAL MARKET RESEARCH ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tool Kits Used for Rural Market Research
Tool Kits Used for Rural Market Research Faces Color Wheel Same Color – Different shades Different Color Happy ………Sad Number of Coins Ladder Playing Cards
POINTS TO REMEMBER  FOR  RURAL MARKETING RESEARCH
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Remember …
RURAL MARKET  SEGMENTATION  TARGETING & POSITIONING
SEGMENTATION  Very Varied –hence proper segmentation very essential Geographic : Region North, East, West and South Village size Climate Demographic Age Family Size Gender Income Occupation Education Caste Psychographics   (consists of psychological: sociology: anthropological) Lifestyle  Rigid ,changing  attitude, urban influence Personality  Authoritarian, Ambitious Behavioral Occasions  Regular, special occasion Benefits  User status  regular user, first time user, non user Usage rate  Light, medium, heavy Loyalty  None, medium, strong Attitude to  )  positive, negative, hostile Product  ) Different variables could be used.. multilevel segmentation
transistor/radio wristwatch,pressure cooker,cassette recorder Households owning any/all of the foll 20.20% 61.40% Households other than those classified above The Destitutes/Poor (not those mentioned in above 3 categories) bicycle,electric fans, electric iron with other durab 44.60% 26.00% Households owning any/all of the foll The Aspirants (not those mentioned in above 2 categories) audio equip, B/W TV,geyser with other durables VCR/VCP,mixer grinder sewing m/c 22.40% 8.30% Households owning any/all of the foll The Climbers color TV with other durable (No car/jeep) A.C/Motorcycle/scooter/washing m/c 5.80% 2.70% Household owning any/all of the foll. The Well Off personal cars/jeep with other products 5.60% 1.60% Households owning The Affluent/Very Rich 2006=2007 1995-96 Rural Consumer Classification Class Source - NCAER
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Easy Hard Low High Ease of Implementation Value  to Rural  Customer
TARGETING >Select Target Segment >Formulate Market a marketing strategy for the target market POSITIONING One shoe fits all !!!!  ……. Everything for Everyone !!! It is “Something for Someone” ,[object Object],[object Object],[object Object],[object Object],Positioning Concept Study the possible motives of the rural customer Then figure out how to appeal to them (USP, Price Quality Uses, Class, Culture etc Select & Develop the Concept  Bridge gap between the product and the target market. Communicate the Concept Advertise and Reach (Media) Offer Product After STP (Segmentation, Targeting and Positioning) Post Sales Feedback & After Sales Service
RURAL MARKETING STRATEGY
ENTERINING THE RURAL MARKET New Entrant Company starts Rural Market first & then ventures in Urban Market (eg Cavin Kare Chik & Meera Shampoo) Mid- Entrant Company starts Rural Market after success in Urban Market (eg HLL, LG) Late - Entrant Company starts Rural Market after success in Urban Market for long (eg Cadbury) R G A Retain Grow Add Purpose the market
RURAL MARKETING STRATEGY P L A N N I N G E X E C U T I O N F E E D B A C K Profile the Rural Market Profile the Consumer Market Behaviour & MR Segmentation Targeting Positioning --------------------------------------------------------------------------------- --------------------------------------------------------------------------------- Rural Product Rural Pricing Rural Distribution Rural Sales Force Management Rural Communication Monitor the Rural Strategy Feedback & Control 1 2 3
DEVELOPMENTAL MARKETING Developmental marketing is a process through which awareness  is created >could be demonstration >could be presentation >Free samples >could be through up eg tie up with Bank tie up with Petrol/Diesel pumps (Hyndai did with IOC and PNB and SBI subsidiaries >30% sale of Hyndai from Rural/Semi Urban areas) Awareness Trial Purchase Post-Purchase Satisfaction Colgate –  program  Operation Jagruti  Switch from Charcoal to Colgate tooth powder HLL  -  Free samples of Lifebuoy Cavin Kare – Free  sample of Chik Champoo Marico Industries  –  Parachute  coconut oil “ Sudhata ki pehchan” –smell to differentiate between real and spurious
RURAL PRODUCT RURAL PRICE RURAL DISTRIBUTION RURAL SALES FORCE MANAGEMENT RURAL COMMUNICATION
Rural Product Product to be marketed with the requirements of the Rural Consumer  should not be an extension of urban offerings ( Philips launched Free Power Radio – does not require Battery/electricity  you wind it with a lever and radio runs For approximately 30 min. Classification Of Rural Products FMCG (HLL, Dabur, Marico, Colgate=Palmolive Coke, Pepsi) Consumer Durables   TV ,Fridge, Fan, Presssure Cooker, Cycle, Two wheelers, Sewing machines, watch, mixer grinder, radio, music system,  Fans, Washing machines (Philips, LG, Videocon, Onida ) Services  Telecom, Banking, Health care ,Insurance (Airtel, BSNL, SBI, PNB,Dena bank,) Agri-inputs Seeds, pesticides, tractors  (Rallis India, Bayer,) Product Life  Cycle (PLC) Launch Take Off Maturity Decline
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rural Branding 1. Brand Name  2 Create Brand Identity 3 Enhance Recognition  4 Build a Brand Image 5 Countering Spurious brands  Look alike Spell alike Duplicates Enhancing Brand Strategies with Social Perspective Soaps for Hygiene Cooking gas for environment Creating need by more awareness  Partnering with a long term perspective requires total belief and Commitment - to the people, to the processes, to their own employee. Need to work for a cause – ITC, Hindustan Petroleum, HLL ,  Colgate Palmolive , Several Banks are a few such examples
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
RURAL DISTRIBUTION Physical Distribution Channel of Distribution Transportation Warehousing Communication PHYSICAL DISTRIBUTION Transportation Railways, Roads ,Waterways, Animals Communication ITC using internet, Mobile users by fisherman Warehousing (Three Tier Rural Warehousing Set Up) Central/State Warehousing Cooperatives Rural Godowns
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Whole- Saler Town D D D D SD SD SD SD SD SD SD SD SD SD SD SD SD SD SD SD SD R D-dealer SD- Sub Dealer R-Retailer
PLANNING FOR SALES FORCE MANAGEMENT SET THE PERSONAL SELLING OBJECTIVES FORMULATE THE SALES POLICIES STRUCTURE THE SALES FORCE SIZE OF THE SALES FORCE ASSIGNING SALES TARGETS CREATING SALES FORCE- SELECT, RECRUIT, TRAIN SALES FORCE COMPENSATION, MOTIVATION, SUPERVISION SALES COMMUNICATION & REPORTING SALES COORDINATION/SALES CONTROL
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Common to both Urban & Rural Sales person Additional traits  for making it Big in Rural Areas
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
RURAL COMMUNICATION Effective Communication goes a long way in establishing the right Messages and thereby more interaction with Potential Customers Communication, however, is not complete if there is no feedback It is very important to re enforce messages in Rural areas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
RURAL MEDIA Mass Media (Conventional) Traditional  Media (Non Conventional) T.V /Cable network Satellite Channels Radio Print Cinema/ Theatre Word of Mouth Video on Wheels Puppet Shows Folk Theatre/Opera Demonstration Haats and Mela Wall painting Post card and posters Booklets/Calendar ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
You are the Marketing Director of A Company dealing  in Consumer Durables (TV, Fridge, Washing Machine  Music System, Microwave etc). Your business has been growing steadily in the Urban Market – however, you are aware that the Business will grow manifold if you also cater to the Rural market. (Present growth rate has been 8%.  You are targeting a growth of 14%) Present your case to the Managing Director and the Board – How you intend going achieving the desired Objective – with your plans for opening up the Rural Market ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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19608670 rural-marketingppt-2

  • 2. Reference New Perspective in Rural & Agricultural Marketing Y Ramkishen Rural Marketing Book – Pradeep Kashap & Siddhartha Raut Cases In Rural Marketing – An Integrated Approach CGS Krishnmacharyulu & Llith Ramkrishnan
  • 3. PROFILE OF RURAL MARKET RURAL CONSUMER MARKETING RESEARCH RURAL MARKET RESEARCH RURAL SEGMENTATION –TARGETING & POSITIONING RURAL MARKETING STRATEGY RURAL PRODUCT RURAL PRICE RURAL DISTRIBUTION RURAL SALES FORCE MANAGEMENT RURAL COMMUNICATION TOPICS
  • 4. What is Rural Government agencies like I RDA (Insurance Regulatory And Development Agency and NCAER ( National Council for applied Economic Research) define Rural as villages with a population <5000 with 75% male population engaged In agriculture etc” Concept of Rural from the perspective of marketing has Indeed been dynamic.- gradually changed over the times Was not India a so called Village/Rural for the world a couple of decades back Census Towns are actually rural areas but satisfy The following criteria Minimum Population>=5000 75% of the mail population engaged in Non –agri activity RB1 Location with population up to 10000 Considered Rural Semi Urban 10000 to 100000 NABARD All locations upto a population of 10000 Will be considered Rural Sahara All locations having shops/establishments’ Upto 10000 (not population related) are Treated as Rural LG Elect. The rural and semi urban area is defined As all cities other than major metros NABARD National Bank for Agriculture & Rural Dev
  • 5. What is Rural Marketing Developing of the market in the area as defined as Rural Hence it could be aptly said that it encompasses the Activities such as developing the process to meet this Objective – Right product at the right price to the right people at the right time. Exchange between rural and Urban is a Factor . Could be Urban to Rural: Rural to Urban, Rural to Rural
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  • 9. Move to Rural Market …encouraging Data Rural India buys Soft Drinks approx 45% of all soft drinks Almost 50% motor cycles Approx 55% of cigarettes Half the total market for TV, Fans, pressure cooker, bicycles Washing soap, tea, blades, salt, toothpowder Coca Cola is growing over 35% in Rural areas compared to Over 22 % in Urban According to Hasna Research , a market research farm that Has published a Guide to Indian Markets 2006 Consumer durables in Indian Villages risen sharply TV Sales up by 200% Motorcycle by 77% There are 3000 households in rural area that earn > 50 lakhs We have come some way ahead – but there is a long way to go
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  • 12. Profile of the Rural Consumer
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  • 15. Simple Model of Rural Consumer Behaviour Need Recognition Pre Purchase Search Evaluation of Alternatives Purchase Decision Post purchase behaviour
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  • 17. Key Challenges 4A Awareness Affordability Availability Acceptability 4 Ps 4 As Promotion Awareness Price Affordable Product Acceptable Available Place
  • 19. Marketing Research is a formalized means of obtaining Information to be used in making marketing decisions Market research Issue Information Required to address Design Method of Collecting Information Manage The data collection process Analyze The results Communicate Finding and implication
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  • 21. Tool Kits Used for Rural Market Research
  • 22. Tool Kits Used for Rural Market Research Faces Color Wheel Same Color – Different shades Different Color Happy ………Sad Number of Coins Ladder Playing Cards
  • 23. POINTS TO REMEMBER FOR RURAL MARKETING RESEARCH
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  • 25. RURAL MARKET SEGMENTATION TARGETING & POSITIONING
  • 26. SEGMENTATION Very Varied –hence proper segmentation very essential Geographic : Region North, East, West and South Village size Climate Demographic Age Family Size Gender Income Occupation Education Caste Psychographics (consists of psychological: sociology: anthropological) Lifestyle Rigid ,changing attitude, urban influence Personality Authoritarian, Ambitious Behavioral Occasions Regular, special occasion Benefits User status regular user, first time user, non user Usage rate Light, medium, heavy Loyalty None, medium, strong Attitude to ) positive, negative, hostile Product ) Different variables could be used.. multilevel segmentation
  • 27. transistor/radio wristwatch,pressure cooker,cassette recorder Households owning any/all of the foll 20.20% 61.40% Households other than those classified above The Destitutes/Poor (not those mentioned in above 3 categories) bicycle,electric fans, electric iron with other durab 44.60% 26.00% Households owning any/all of the foll The Aspirants (not those mentioned in above 2 categories) audio equip, B/W TV,geyser with other durables VCR/VCP,mixer grinder sewing m/c 22.40% 8.30% Households owning any/all of the foll The Climbers color TV with other durable (No car/jeep) A.C/Motorcycle/scooter/washing m/c 5.80% 2.70% Household owning any/all of the foll. The Well Off personal cars/jeep with other products 5.60% 1.60% Households owning The Affluent/Very Rich 2006=2007 1995-96 Rural Consumer Classification Class Source - NCAER
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  • 31. ENTERINING THE RURAL MARKET New Entrant Company starts Rural Market first & then ventures in Urban Market (eg Cavin Kare Chik & Meera Shampoo) Mid- Entrant Company starts Rural Market after success in Urban Market (eg HLL, LG) Late - Entrant Company starts Rural Market after success in Urban Market for long (eg Cadbury) R G A Retain Grow Add Purpose the market
  • 32. RURAL MARKETING STRATEGY P L A N N I N G E X E C U T I O N F E E D B A C K Profile the Rural Market Profile the Consumer Market Behaviour & MR Segmentation Targeting Positioning --------------------------------------------------------------------------------- --------------------------------------------------------------------------------- Rural Product Rural Pricing Rural Distribution Rural Sales Force Management Rural Communication Monitor the Rural Strategy Feedback & Control 1 2 3
  • 33. DEVELOPMENTAL MARKETING Developmental marketing is a process through which awareness is created >could be demonstration >could be presentation >Free samples >could be through up eg tie up with Bank tie up with Petrol/Diesel pumps (Hyndai did with IOC and PNB and SBI subsidiaries >30% sale of Hyndai from Rural/Semi Urban areas) Awareness Trial Purchase Post-Purchase Satisfaction Colgate – program Operation Jagruti Switch from Charcoal to Colgate tooth powder HLL - Free samples of Lifebuoy Cavin Kare – Free sample of Chik Champoo Marico Industries – Parachute coconut oil “ Sudhata ki pehchan” –smell to differentiate between real and spurious
  • 34. RURAL PRODUCT RURAL PRICE RURAL DISTRIBUTION RURAL SALES FORCE MANAGEMENT RURAL COMMUNICATION
  • 35. Rural Product Product to be marketed with the requirements of the Rural Consumer should not be an extension of urban offerings ( Philips launched Free Power Radio – does not require Battery/electricity you wind it with a lever and radio runs For approximately 30 min. Classification Of Rural Products FMCG (HLL, Dabur, Marico, Colgate=Palmolive Coke, Pepsi) Consumer Durables TV ,Fridge, Fan, Presssure Cooker, Cycle, Two wheelers, Sewing machines, watch, mixer grinder, radio, music system, Fans, Washing machines (Philips, LG, Videocon, Onida ) Services Telecom, Banking, Health care ,Insurance (Airtel, BSNL, SBI, PNB,Dena bank,) Agri-inputs Seeds, pesticides, tractors (Rallis India, Bayer,) Product Life Cycle (PLC) Launch Take Off Maturity Decline
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  • 38. RURAL DISTRIBUTION Physical Distribution Channel of Distribution Transportation Warehousing Communication PHYSICAL DISTRIBUTION Transportation Railways, Roads ,Waterways, Animals Communication ITC using internet, Mobile users by fisherman Warehousing (Three Tier Rural Warehousing Set Up) Central/State Warehousing Cooperatives Rural Godowns
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  • 40. PLANNING FOR SALES FORCE MANAGEMENT SET THE PERSONAL SELLING OBJECTIVES FORMULATE THE SALES POLICIES STRUCTURE THE SALES FORCE SIZE OF THE SALES FORCE ASSIGNING SALES TARGETS CREATING SALES FORCE- SELECT, RECRUIT, TRAIN SALES FORCE COMPENSATION, MOTIVATION, SUPERVISION SALES COMMUNICATION & REPORTING SALES COORDINATION/SALES CONTROL
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