ICT role in 21st century education and it's challenges.
Building Digital Engagement of Distance Students to Enhance their Success
1. Building Digital Engagement of
Distance Students to Enhance their Success
Professor Mark Brown
Engaging Students through Digital Communications
15th August, 2012
2. About Massey…
Auckland Palmerston North
Wellington
Distance
International
7. About DELFA…
• Innovation hub
• Global think tank
• Networked community
• Interdisciplinary development
• Engine for new learning futures
http://delfa.massey.ac.nz
33. 1. A BOLD new future
What does all this mean?
The traditional universityis being chiseled
away by powerful global forces and new
business models as a multitude of new
providers emerge.
34. 1. A BOLD new future
Previously international students had to
come to us
Now we can go to them…
Won 2011 QS Award -
36. 2. A framework for
student engagement
Engagement perspectives…
• Behavioural
• Psychological
• Institutional
• Socio-cultural
• Holistic
A complex web of interactions
Kahu, E. (2011). Framing student engagement in higher education. Studies in Higher Education, 1-16.
42. 2. A framework for
student engagement
Publication of league tables:
- attrition
- completion
- progression
http://www.tec.govt.nz/
43. 2. A framework for
student engagement
Our Student Success Framework…
• Appropriate course choice
• Proactive personalised contact/information
• Early identification of „at risk‟
• Role of external support
• Positive interactions with university
• Feel sense of belong to the university
• Develop academic confidence
• Develop academic capacity
Need to move away from „goulash approach‟
44. 2. A framework for
student engagement
Adapted from Wilson (2009)
Tertiary Intervention
What do we do for
failing students
Secondary Intervention
What do we do for at-risk
students?
Targeted/Selective Primary Intervention
What do we do for targeted groups of students?
General/Primary Intervention
What do we do for all students?
Intervention Pyramid
45. 2. A framework for
student engagement
Student Life Cycle
I
N
T
E
R
V
E
N
T
I
O
N
S
Student Success Framework
46. 2. A framework for
student engagement
Mapping Student Success
47. 2. A framework for
student engagement
Thinking About Study - „the website‟
• Focus on managing
expectations
• Content and tools to assist the
student to make good choices
- Distance learning and how it
works
- Considerations when
choosing courses
- Planning your study
- Services and resources
48. 2. A framework for
student engagement
Thinking About Study - „Online preparation tools‟
• Self directed exercises
- Literacy/numeracy
exercises
- Is distance learning for
me? Quiz
64. 3. A brief reality check
Digital exclusion
European
1 paper (unit)
College of Education
Remote location
Employed 3 days
65. 3. A brief reality check
„I would like to continue [participating] but not being
able to send the video misses the point of the
exercise. It highlights a concern for online learning
doesn't it? There are people who don't know the
technology well enough to be able to work it with
ease.‟
66. 3. A brief reality check
„I would like to continue [participating] but not being
able to send the video misses the point of the
exercise. It highlights a concern for online learning
doesn't it? There are people who don't know the
technology well enough to be able to work it with
ease.‟
Disengagement was an attraction
of being a Distance Learner
68. Final Word…
Metaphorically how can new digital technologies provide
caves, campfires, watering holes and mountain tops which
promote a sense of belonging?
69. Questions…
“A prudent question is one-half of wisdom.”
Francis Bacon
http://www.slideshare.net/mbrownz/
70. What happened in the past is no longer a reliable guide
to the future
• Learning for the future
• Teachers as future makers
• Leading in a climate of change