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Matt Carlisle version 1.0
I help non-profits and faith groups better understand their constituents, members and stakeholders to create achievable Web&social media strategies. Twitter.com/mattcarlisle MattCarlisle.com
You “can” do it! Church web development isn’t done in a vacuum.
User-Centered Design A design process in which the needs, wants and limitations of the Web user and organization are given extensive attention at each stage of development.
So, why all the work? Can’t we just start building?
The Benefits ,[object Object]
 A focus on user needs leads to more effectivewebsites ,[object Object]
 It’s cost-effective: minimize the risk of having tofix poor design decisions
User-Centered Design Process Discovery:  conversations with staff, members & visitors
User-Centered Design Process Analysis:  choose best technology based on need
User-Centered Design Process Strategy:  create framework based on research
User-Centered Design Process Design:  create visual design of website
User-Centered Design Process Build:  program and implement design
Discovery Gather the research needed to establish a solid foundation for your website.
Steps of Discovery ,[object Object]
  User interviews (see handout),[object Object]
Church staff
Committee leadersUsers:   ,[object Object]
 Parents of young families
 Singles,[object Object]
  User interview script (handout)
www.USABILITY.gov(U.S. usability resource),[object Object]
Steps of Analysis ,[object Object]
 Review what you can afford!
 Research solutions and interview vendors
 Determine optimal Web platform/software ,[object Object]
 Common Knowledge: Selecting a ContentManagement System (see handout) ,[object Object],[object Object]

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MInistry 2 Pensacola: A User-Centered Approach to Web Design

Editor's Notes

  1. Which button do you push? Shouldn’t it be green and red?How could we make it better?
  2. UnpluggedPaper towels on top
  3. Something very unsanitary about thisPeople seem to opt to use the other soapReally sends a message about your business
  4. No handoutsLong URLStay tuned … am I supposed to come back to sign to get more information?
  5. No handoutsLong URLStay tuned … am I supposed to come back to sign to get more information?
  6. Example: Lowes carpet buying experience
  7. Describe my qualificationsDescribe BHD and our services for local churches: Website assessments, Project Coaching, and Visual Design for all platforms
  8. Describe my qualificationsDescribe BHD and our services for local churches: Website assessments, Project Coaching, and Visual Design for all platforms
  9. Sure, if you want to be rebuilding the website in a few years.
  10. Remind people that my workshop today will cover this indepth.
  11. Remind people that my workshop today will cover this indepth.
  12. Remind people that my workshop today will cover this indepth.
  13. Remind people that my workshop today will cover this indepth.
  14. Remind people that my workshop today will cover this indepth.
  15. User-Interview Scenario: We are redesigning the Full Life Church website; Participant plays church member, I will interview.
  16. User-Interview Scenario: We are redesigning the Full Life Church website; Participant plays church member, I will interview.
  17. HandoutHold up JJG book
  18. Remind people that this is important so that technology and research are moving ahead together; one is not driving the other.
  19. Personas are fictitious characters that are created to represent the different user types within a targeted demographic that might use a site or product. A user persona is a representation of the goals and behavior of a real group of users. In most cases, personas are synthesized from data collected from interviews with users.