This document discusses various tools for communicating via the internet, including social media platforms like Facebook, Twitter, LinkedIn, and blogs. It explains how nonprofits can use these tools to raise awareness, build relationships, recruit volunteers, and increase website traffic. Facebook allows organizations to connect with broader audiences and share news, events and discussions. Twitter enables sharing updates, links, and opportunities. LinkedIn helps organizations connect with professionals through member profiles. Blogs allow sharing news, events, photos and guest writers. The document provides tips on getting started with social media and measuring return on investment through metrics like page views and new volunteers. It cautions that social media may not be right for all organizations.
7. Web 2.0 :: The Dynamic Web
“Using the internet to instantly
collaborate, share information
and have a conversation about
ideas and causes that we care
about.”
-Beth Kanter
9. Facebook
One of the mot popular networking site
Connect with an audience you might not otherwise
reach
Offers an off the shelf platform for sharing news,
events, photos, videos, etc.
Provides an open discussion space for feedback
Greater visibility via trusted word of mouth
10. Facebook
Over 500 million users
One of the mot
popular networking
site
Connect with an
audience you might
not otherwise reach
Offers an off the
shelf platform for
sharing news, events,
photos, videos, etc.
Provides an open
discussion space for
feedback
11.
12.
13.
14. 75 million users
One of the
fastest
growing sites
Connect with
variety of
audiences
Immediate
15.
16. How can you use Twitter?
Create an account and start “tweeting”
-Items of interest
-News/events
-Links
-Events
-Volunteer opportunities
Re-tweet” posts from peer organizations and agencies
18. How can you use LinkedIn?
Have board members and volunteers
include the organization on their LinkedIn
profile.
LinkedIn email signature
Include organization in profile
Find experts with talents, experience, and
aligned interest
Post questions on specific topic
Start LinkedIn Group
19. Blogging/Wordpress
Write about your organization’s activities as well as
larger issues of concern
Share news, events, videos, photos, etc.
Engage current, new and former volunteers, board
members, peers as guest writers and photographers
23. Web 3.0 : The Mobile Web
Mobile Websites, Text Campaigns, Smartphone Apps
24. First Thing
Have goals
What do you want to achieve
How does Social Media fit in with your
communication strategy
Who is your audience
Who will be responsible?
Is there a need for organizational policies
What metrics do we need to collect
25. Return On Investment
Monitor your website traffic
Ask people to subscribe to your email newsletter
and mobile lists
Ask people to become volunteers
Page views
27. Social Networking Not For You If…
Organization still trying to get a handle on your
basic software infrastructure
Target audiences are not using the tools
You don’t have time to make it work
You want clear editorial control over your brand
and message
28. Start small and find what
works for you
Set priorities on tools
This is for organizations not about individual use
Lay a context for the evolution of the web
Site owner to visitor or vice versa- generally via form– one way communication
If on current websit you have polls, blogs, or something that allow interactions
Static website, email newsletter, donate now---make sure to have these things in place before branching out to web 2.0
Social Media and 2.0 the same
Started with launch of blogging in 2004. You don’t have complete control. This era changed everything. You tube in 1995, Facebook, Linkein
Its about you and how you use these connections which will determine how traffic is driven to your website, FB etc.. We will talk about all of these later
Not meant to replace web 1.0
Will not replace your website- purpose is to drive people to your organizational website
Site owner to visitor or vice versa- generally via form– one way communication
If on current websit you have polls, blogs, or something that allow interactions
Static website, email newsletter, donate now---make sure to have these things in place before branching out to web 2.0
Social Media and 2.0 the same
Started with launch of blogging in 2004. You don’t have complete control. This era changed everything. You tube in 1995, Facebook, Linkein
Its about you and how you use these connections which will determine how traffic is driven to your website, FB etc.. We will talk about all of these later
Not meant to replace web 1.0
Will not replace your website- purpose is to drive people to your organizational website
How can you use Facebook:
Create an organization page
Post news, videos, events, and stories
Start discussions for members
Provide updates and get feedback from individuals on your “Wall”
Twitter ended 2009 with just over 75 million user accounts.
60% of Twitter users abandon their accounts within their first month of use.
Twitter's retention rate is only 40% compared to MySpace and Facebook who enjoy a 70% user retention rate.
Include organization, have to list on prio
r
With more than 67 million users representing 150 industries around the world, LinkedIn is a fast-growing professional networking site that allows members to create business contacts, search for jobs, and find potential clients. Individuals have the ability to create their own professional profile that can be viewed by others in their network, and also view the profiles of their own contacts.
Launch a blog. Blogging allows your organizations to have a consistent stream of fresh content to post on Twitter and Facebook. Make sure you link to your social networking profiles and feature how readers can sign up for your organization’s e-Newsletter and text message campaigns
A Blog Gives You Control. Relying too heavily on technologies that are owned and controlled by third parties to market your business is risky. If FaceBook disappears, is purchased by a company that changes it in ways people don’t like (which FaceBook does frequently already), or stops working (as it has done previously), and you have no way to quickly connect with people, you will be invisible.
A Blog Strengthens Your Personal Brand
Blog Posts Are More Easily Shared Than FaceBook Updates
FaceBook status updates originate with you and pretty much stay at your FaceBook
page. Blog Posts Have An Infinite Shelf Life. Because of the way FaceBook Pages work, new information is quickly replaced by newer information. Once your status update is pushed down on your page, it’s gone and most people aren’t going to go searching for itThe blog is the things of my soul. Facebook is my way of connecting. Have fun!
Tech person calls it the symantic web – I
For simplicity sake
As you are building community understanding that you are laying foundation for sustainability
It captures 1. & 2 but accessed via mobile device
What are you using it for; Raising awareness, improve service-listening to what people have to say and improving, 3. buidling relationships – recruit volunteers
Let’s take a poll:
Wearemedia.org- take technology checklist to see if you have some of these things first
What do you
Just having an e-mail newsletter and mobile list sign up box on your Facebook Page or MySpace does not work. You have to ask people to subscribe. Post a Tweet or a Status Update:
Text NONPROFITORGS to 41411 to receive text alerts (2-3 monthly) from Nonprofit Tech 2.0!
Sending out my Web 2.0 Best Practices e-Newsletter on Wednesday. To receive a copy, please subscribe: http://bit.ly/2VeW7A
an Excel spreadsheet will at least give you a sense of how quickly or slowly your social media communities are growing. Create a spreadsheet. On the far left column list the social media sites you are using, and then create 12 columns on the right… one for each month of the year. Then on the first day of every month post the number of current friends, followers, fans, and subscribers. Combine this with monitoring your website and e-mail/mobile sign up stats, how your online donors and volunteers found you, then you are well on your way to successfully measuring your social media ROI.
Divide into three categores: Listening, Learning and Aggregating