5 Deadly Sins of SharePoint in The Enterprise #5ds
1. 5 Deadly Sins of
SharePoint in the Enterprise
Dux Raymond Sy, PMP, MVP
2. Presentation Objectives
In this presentation, you will learn the 5 deadly sins of SharePoint in the Enterprise
is and how to best avoid them
Treating governance as a one-time event
IT leadership abdicating responsibility for information architecture and road mapping
Treating user adoption & training as an after thought
Underestimating human resource implications
Failing to educate and engage executives
3. Meet Dux
Managing Partner, Innovative-e, Inc.
SharePoint Server MVP
Author, SharePoint for Project Management
Connect with Dux
E-Mail: dux.sy@innovative-e.com
Twitter: twitter.com/meetdux
LinkedIn: meetdux.com/li
Blog: meetdux.com
6. #1 Governance as a One Time Event
SharePoint Governance is more than just a document
Importance of SharePoint governance plan in addition to general IT governance
Balance of collaboration capabilities and their benefits vs organizational requirements
Ensuring the plan evolves with the business
Who creates the plan? Who owns the plan? Who enforces the plan?
Defined roles and responsibilities
Making governance part of the training process
Enforcement vs. empowerment approach
Sample governance plan
http://spgur.us/IECSPGov
7. #2 Leadership Not Involved in IA
Inability to find information quickly and easily is one of the biggest frustrations
Involve business decision makers on information architecture design is critical
Establish a common language structure can
greatly improve findability
Having a defined taxonomy strategy and ongoing
management of metadata management
Understanding how to tag information correctly
Will out-of-the-box provide sufficient search
capabilities or is a custom solution necessary?
See IA design guidance
http://spgur.us/r2Vpv3
8. #3 Training & Adoption an Afterthought
It is common to see IT take a technology first approach and rollout SharePoint
with little consideration for the user impact
Engage the business early on – identify and prioritize business solutions
Always remember the WIIFM user mindset
Relevant training approach
Process vs technology focused
Support mechanism
See training and adoption resources
http://spgur.us/8sCiVR
http://spgur.us/ogHyvq
http://spgur.us/nXHggs
9. #4 Underestimate Human Resources
Management overlooks how broad SharePoint is and relies on existing personnel
with little expertise to deliver platform and business solutions
Various skillsets are needed – not just developer
and or/admin
Having a SharePoint business analyst is key
10. #5 Failed Exec Education & Engagement
Common theme among IT departments is that SharePoint doesn’t get enough
executive attention and support
Executives want the benefits, but fail to make the investments that are necessary
Lack of understanding of how SharePoint can deliver business value is the culprit
What are you trying to accomplish and why?
What is the value? If it is quantifiable, then half the battle is won
When executives understand the Return portion of the equation, it is much easier
to get them to commit to the Investment side