A test of common coding schemes, and an alternative for deeper inquiry in studying Twitter. Deeper inquiry shows changes in professional practice inside cultural heritage institutions.

1. Ask A Curator
Surveying an Imagined Community on Twitter
Meghan Dougherty
Loyola University Chicago
@mdocx1
mdougherty@luc.edu

5. Dann, S. (2010). Twitter content classification. First Monday, 15(12).

9. Query & Response
@footballmuseum - which is
preferred and why - artificial
turf or natural grass?
#askacurator
Response Answers

10. Query & Response
@footballmuseum - which is
preferred and why - artificial
turf or natural grass?
#askacurator
Response Answers
@user:yes on this moment we're
looking for new technologies to
give information: qr code podcast
straight smart phone #askacurator

11. Query & Response
@footballmuseum - which is
preferred and why - artificial
turf or natural grass?
#askacurator
Response Answers
@user:yes on this moment we're
looking for new technologies to
give information: qr code podcast
straight smart phone #askacurator
Our art curator says: About 1/3 of
our art collection is on display at
once. I go into the stores to get
loose works for new exhibs. #askacurator

12. Query & Response
@footballmuseum - which is
preferred and why - artificial
turf or natural grass?
#askacurator
Response Answers
@user:yes on this moment we're
looking for new technologies to
give information: qr code podcast
straight smart phone #askacurator
Our art curator says: About 1/3 of
our art collection is on display at
once. I go into the stores to get
loose works for new exhibs. #askacurator
@user Which of the collections is
your favourite: Clocks and Watches
q-repeat #askacurator

13. Query & Response
@footballmuseum - which is
preferred and why - artificial
turf or natural grass?
#askacurator
Response Answers
@user:yes on this moment we're
looking for new technologies to
give information: qr code podcast
straight smart phone #askacurator
Our art curator says: About 1/3 of
our art collection is on display at
once. I go into the stores to get
loose works for new exhibs. #askacurator
@user Which of the collections is
your favourite: Clocks and Watches
q-repeat #askacurator
It is here too @museumvictoria! RT
@user: if your museum is on twitter
why isn't every day #askacurator?
echo #asktheexperts

14. Query & Response
@footballmuseum - which is
preferred and why - artificial
turf or natural grass?
#askacurator
Response Answers
@user:yes on this moment we're
looking for new technologies to
Q:
Any Alaska museums still here-Do
anything special in winter to bring give information: qr code podcast
in visitors? #askacurator
straight smart phone #askacurator
#askcurators
Our art curator says: About 1/3 of
our art collection is on display at
once. I go into the stores to get
@user: Yes we host regular events loose works for new exhibs. #askacurator
and serve hot tea from the samovar
A: for winter visitors #askacurator
#askcurators @user Which of the collections is
your favourite: Clocks and Watches
q-repeat #askacurator
It is here too @museumvictoria! RT
@user: if your museum is on twitter
why isn't every day #askacurator?
echo #asktheexperts

15. Query & Response
@footballmuseum - which is
preferred and why - artificial
turf or natural grass?
#askacurator
Response Answers
@user:yes on this moment we're
looking for new technologies to
Q:
Any Alaska museums still here-Do
anything special in winter to bring give information: qr code podcast
in visitors? #askacurator
straight smart phone #askacurator
#askcurators
Our art curator says: About 1/3 of
our art collection is on display at
once. I go into the stores to get
@user: Yes we host regular events loose works for new exhibs. #askacurator
and serve hot tea from the samovar
A: for winter visitors #askacurator
#askcurators @user Which of the collections is
your favourite: Clocks and Watches
q-repeat #askacurator
@BaranovMuseum mmm That
R: sounds wonderful! Might have to
visit in winter just for that.
It is here too @museumvictoria! RT
@user: if your museum is on twitter
#askacurator why isn't every day #askacurator?
echo #asktheexperts

16. Meta-conversation
dear colleagues how rewarding to
work together like this! What is your
best advice further development for
us in social media? #askacurator

17. Meta-conversation
dear colleagues how rewarding to
work together like this! What is your
best advice further development for
us in social media? #askacurator

18. Meta-conversation
dear colleagues how rewarding to
work together like this! What is your
best advice further development for
us in social media? #askacurator
channel-switching
@SumoJim We combined
Twitter with our Facebook-
profile and answered the
questions there http://
ow.ly/2xXAO #askacurator

19. Meta-conversation
dear colleagues how rewarding to
work together like this! What is your
best advice further development for
us in social media? #askacurator
channel-switching
@SumoJim We combined
Twitter with our Facebook-
profile and answered the
questions there http://
ow.ly/2xXAO #askacurator
audience management
hi @user thanks for
following the Harley
Gallery! We're taking part
in #askacurator if you have
any questions about #craft?

20. Meta-conversation
dear colleagues how rewarding to
work together like this! What is your
best advice further development for
us in social media? #askacurator
channel-switching
@SumoJim We combined
Twitter with our Facebook-
profile and answered the
questions there http://
ow.ly/2xXAO #askacurator
exhortation
How do you make math fun?
Ask us now during
#AskACurator day. Just
Include @momath1 in your
tweet www.momath.org
audience management http://bit.ly/cGN48a
hi @user thanks for
following the Harley
Gallery! We're taking part
in #askacurator if you have
any questions about #craft?

21. Meta-conversation
dear colleagues how rewarding to
work together like this! What is your
best advice further development for
us in social media? #askacurator
rule negotiation
channel-switching
@SumoJim We combined #askacurator Proposal:
Twitter with our Facebook- Adopt additional #Q & #A
profile and answered the tags
questions there http://
ow.ly/2xXAO #askacurator
exhortation
How do you make math fun?
Ask us now during
#AskACurator day. Just
Include @momath1 in your
tweet www.momath.org
audience management http://bit.ly/cGN48a
hi @user thanks for
following the Harley
Gallery! We're taking part
in #askacurator if you have
any questions about #craft?

22. Meta-conversation
dear colleagues how rewarding to
work together like this! What is your
best advice further development for
us in social media? #askacurator
rule negotiation
channel-switching
#askacurator - finding this
@SumoJim We combined impossible to FIND answers
Twitter with our Facebook- to questions might be best to
profile and answered the 'direct message' - ?
questions there http:// Otherwise lost in the
ow.ly/2xXAO #askacurator
exhortation twether
How do you make math fun?
Ask us now during
#AskACurator day. Just
Include @momath1 in your
tweet www.momath.org
audience management http://bit.ly/cGN48a
hi @user thanks for
following the Harley
Gallery! We're taking part
in #askacurator if you have
any questions about #craft?

23. Meta-conversation
dear colleagues how rewarding to
work together like this! What is your
best advice further development for
us in social media? #askacurator
rule negotiation
channel-switching
#askacurator - finding this
@SumoJim We combined impossible to FIND answers
Twitter with our Facebook- to questions might be best to
profile and answered the 'direct message' - ?
questions there http:// Otherwise lost in the
ow.ly/2xXAO #askacurator
exhortation twether
How do you make math fun?
Ask us now during
#AskACurator day. Just
Include @momath1 in your
tweet www.momath.org
audience management http://bit.ly/cGN48a
professional friendships
hi @user thanks for
following the Harley @user did you see me kill
Gallery! We're taking part today on #askacurator
in #askacurator if you have #askcurators?
any questions about #craft?

24. On Coding
1. Twitter ecology is important, but maybe overly
influential in analysis of content
2. The type of conversation makes a difference
3. Different communities use Twitter differently

25. On Community
1. There were two layers of use type and intention in
Ask A Curator
2. The type of conversation makes a difference
3. Sustaining these communities requires shifts in
power and practice within heritage institutions

26. Ask A Curator
Surveying an Imagined Community on Twitter
Meghan Dougherty
Loyola University Chicago
@mdocx1
mdougherty@luc.edu