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What is a PSS?
Product/Service-System
• A Product/Service-System is a system that supports and utilises the product
through an extended (for the company) product life period
Product development
Product life cycle
Customer,
User
Service:
- selling use and
functions
Service provider
Product
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GETTING THE OVERVIEW AND IDENTIFYING SOLUTIONS

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What can we expect from service? The promise of PSS - Tim McAloone, PROTEUS Project Leader

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  • 3. Click to edit Master title style 04-06-2013 Presentation title 3 Presentation title 04-06-2013 3 Introduction to the workshop 04-06-2013 304-06-2013 3
  • 4. Click to edit Master title style Presentation titleIntroduction to the workshop 04-06-2013 404-06-2013 4 • • •
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  • 6. Click to edit Master title style Presentation titleIntroduction to the workshop 04-06-2013 604-06-2013 6 • • • • • •
  • 7. Click to edit Master title style Presentation titleIntroduction to the workshop 04-06-2013 704-06-2013 7 What is a PSS? Product/Service-System • A Product/Service-System is a system that supports and utilises the product through an extended (for the company) product life period Product development Product life cycle Customer, User Service: - selling use and functions Service provider Product
  • 8. Click to edit Master title style Presentation titleIntroduction to the workshop 04-06-2013 804-06-2013 8
  • 9. Click to edit Master title style Presentation titleIntroduction to the workshop 04-06-2013 904-06-2013 9 • • • • • • •
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  • 11. Click to edit Master title style Presentation titleIntroduction to the workshop 04-06-2013 1104-06-2013 11 •
  • 12. 04-06-2013 1204-06-2013 12 GETTING THE OVERVIEW AND IDENTIFYING SOLUTIONS 
  • 13. Click to edit Master title style Presentation titleIntroduction to the workshop 04-06-2013 1304-06-2013 13
  • 14. Click to edit Master title style Presentation titleIntroduction to the workshop 04-06-2013 1404-06-2013 14 •  
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  • 18. Click to edit Master title style 04-06-2013 Presentation title 18 Presentation title 04-06-2013 18 Introduction to the workshop 04-06-2013 1804-06-2013 18 • • • • •
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