Information presented to members of the Nonprofit Leadership Initiative at the University of Kentucky on March 12, 2010.

1. Successful Multi-Generational Volunteer Programs Presented to: Nonprofit Leadership Initiative March 12, 2010

2. Cabinet for Health and Family Services Four Generations Engaged Silent/Veteran Generation Boomers Xers Y/Nexters

3. Cabinet for Health and Family Services Silent/Veteran Generation They were born between 1925 and 1945 They are 64 to 84 in 2009

4. Cabinet for Health and Family Services Characteristics Loyal Sacrificed during WWII Family/relationships are important Respect authority May be techno slow

5. Cabinet for Health and Family Services Baby Boomer Quiz Finish the line: “Lions and tigers and bears, …

6. Cabinet for Health and Family Services Baby Boomer Quiz “Oh, my!”

7. Cabinet for Health and Family Services Baby Boomer Quiz “Hey kids. What time is it?”

8. Cabinet for Health and Family Services Baby Boomer Quiz “It’s Howdy Doody time!”

9. Cabinet for Health and Family Services Baby Boomer Quiz What do M&Ms do?

10. Cabinet for Health and Family Services Baby Boomer Quiz Melt in your mouth, not in your hand.

11. Cabinet for Health and Family Services Baby Boomer Quiz Before he was Muhammad Ali, we knew him as…

12. Cabinet for Health and Family Services Baby Boomer Quiz Cassius Clay

13. Cabinet for Health and Family Services Baby Boomer Quiz “You’ll wonder where the yellow went…

14. Cabinet for Health and Family Services Baby Boomer Quiz When you brush your teeth with Pepsodent”

15. Cabinet for Health and Family Services Baby Boomer Quiz Before he was Skipper’s little buddy, he was Dobie’s best friend

16. Cabinet for Health and Family Services Baby Boomer Quiz Maynard G. Krebs

17. Cabinet for Health and Family Services Baby Boomer Quiz “M-i-c…see you real soon. K-e-y…

18. Cabinet for Health and Family Services Baby Boomer Quiz Why? Because we like you. M-O-U-S-E

19. Cabinet for Health and Family Services Baby Boomer Quiz “I wonder, wonder, wonder, wonder who…

20. Cabinet for Health and Family Services Baby Boomer Quiz Wrote the book of love”

21. Cabinet for Health and Family Services Baby Boomer Quiz Bob Dylan advised us never to trust anyone…

22. Cabinet for Health and Family Services Baby Boomer Quiz Over 30

23. Cabinet for Health and Family Services Baby Boomer Quiz Superman, “disguised as Clark Kent, mild mannered reporter, fights a never ending battle for truth, justice and…

24. Cabinet for Health and Family Services Baby Boomer Quiz The American Way

25. Cabinet for Health and Family Services Baby Boomer Quiz A great QB in the NFL who came from the University of Alabama and appeared in a TV commercial wearing women’s pantyhose. Extra points if you know his nickname.

26. Cabinet for Health and Family Services Baby Boomer Quiz Broadway Joe Namath

27. Cabinet for Health and Family Services Baby Boomer Quiz “I’m Popeye the sailor man! I’m Popeye the sailor man. I’m strong to the finish cause I eats me…

28. Cabinet for Health and Family Services Baby Boomer Quiz Spinach.”

29. Cabinet for Health and Family Services Baby Boomer Quiz “Every morning at the mine you could see him arrive. He stood 6’6 and weighed 245…

30. Cabinet for Health and Family Services Baby Boomer Quiz Big John.”

31. Cabinet for Health and Family Services Baby Boomer Quiz “When it’s least expected, you’re elected. You’re the star today! Smile!...

32. Cabinet for Health and Family Services Baby Boomer Quiz You’re on Candid Camera”

33. Cabinet for Health and Family Services Baby Boomer Quiz “Liar, liar…

34. Cabinet for Health and Family Services Baby Boomer Quiz Pants on fire”

35. Cabinet for Health and Family Services Baby Boomer Quiz Where did Fats Domino find his thrill?

36. Cabinet for Health and Family Services Baby Boomer Quiz On Blueberry Hill

37. Cabinet for Health and Family Services Who are the Boomers? They were born between 1946 and 1964 They are between the ages of 45 and 63 in the year 2009

38. Cabinet for Health and Family Services Characteristics More then 10,000 boomers will turn 50 each day. Boomers who are 50 and above control 60% of the nation’s wealth.

39. Cabinet for Health and Family Services Characteristics Also known as the sandwich generation as they are often caring for both aging parents and children. 48% of Boomers aged 51-59 still have 1 child at home. 64% of Boomers younger than 51 have 1 child at home.

40. Cabinet for Health and Family Services Characteristics 68% of workers between the ages of 50 and 70 expect to work into retirement years. They live a more “fit” lifestyle than previous generations.

41. Cabinet for Health and Family Services Characteristics They are internet savvy...as of 2004 82% of Boomers between the ages of 38 and 56 were online.

42. Cabinet for Health and Family Services The “X” Files What do Xers want the most from their jobs? Lifelong job security Opportunities to learn and develop new skills they can use on their next job Money Power

43. Cabinet for Health and Family Services The “X” Files How did growing up in the age of information and technology affect Xers the most? They developed short attention spans They became cynical They became more adaptable to change They learned to be more creative with their tattoos and body piercings

44. Cabinet for Health and Family Services The “X” Files Some people think that Xers are disloyal. What reality does this perception reflect? Job security is dead Xers tend to be immature, spoiled and arrogant They want to climb the promotional ladder quickly They really do tend to be disloyal

45. Cabinet for Health and Family Services The “X” Files What personality trait is most common among Generation X people? They are easily distracted They are self reliant They are neurotic They are very self-centered know-it-alls

46. Cabinet for Health and Family Services The “X” Files How do Xers view established institutions like the government and big corporations? They are wary of institutions because they’ve seen so many falter They trust institutions more than they do people They believe in them due to their power and efficiency They tend to view virtually anything or anyone else as inferior

47. Cabinet for Health and Family Services The “X” Files Xers are eager for rapid feedback and constant marking of recognition for their hard work. Why? They think they deserve a medal for just showing up They are always trying to measure the return on their investment at work They want to come in, get all they can, then split Their self-esteem is low

48. Cabinet for Health and Family Services The “X” Files What is the most common attitude Xers have regarding their economic future? They will likely work for the same organization until they retire Their future is hopeless They must rely on their own skills and abilities to achieve any success They should have a great future because they deserve it

49. Cabinet for Health and Family Services Who are the Xers? They were born between 1961 and 1980 They are between the ages of 29 and 48 in 2009.

50. Cabinet for Health and Family Services Characteristic They tend to be laid back They prefer a work/life balance They question authority

51. Cabinet for Health and Family Services Characteristic They feel that job security is non-existent They change jobs for a career path They are comfortable with technology

52. Cabinet for Health and Family Services Generation Y/Nexters Born between 1980 and the Present They are the youth! And up to age 29.

53. Cabinet for Health and Family Services Characteristics Parents remain involved in their lives They have been exposed to adult materials most of their lives Looking for a team

54. Cabinet for Health and Family Services Characteristics They tend to be loyal Optimistic Live, eat and breathe technology

55. Cabinet for Health and Family Services Time for a Break!

56. Cabinet for Health and Family Services Talking About our Generation What messages about work or volunteering did you get as you were growing up? What were 3 or 4 defining moments in history that occurred when you were 12-18 years old? What was the impact of those events on your generation? Name 3-4 famous people who are in this generational group. Develop a motto for your group.

57. Cabinet for Health and Family Services Ashley Anderson

58. Cabinet for Health and Family Services Volunteer Management So how does this knowledge shape how we manage our volunteer programs?

59. Cabinet for Health and Family Services Basics of Recruitment Planning a Recruitment Strategy

60. Cabinet for Health and Family Services Where? Traditional locations Non-traditional locations

61. Cabinet for Health and Family Services Using Social Media The Biggies Facebook Twitter YouTube

62. Cabinet for Health and Family Services Screening Potential Volunteers Interview process References Trial period

63. Cabinet for Health and Family Services Placing the New Volunteer Listen to their story

64. Cabinet for Health and Family Services Reputation

65. Cabinet for Health and Family Services Checking In Do we need another break?

66. Cabinet for Health and Family Services National Service Edward M. Kennedy Serve America Act FRANK R. TRINITY General Counsel May 2009

67. Cabinet for Health and Family Services Major Themes Bi-partisan support Expand opportunities for Americans to serve Break down silos Reduce unnecessary burdens Demonstrate outcomes Innovation in the nonprofit sector

68. Cabinet for Health and Family Services National Service Programs AmeriCorps Senior Corps Learn and Serve America

69. Cabinet for Health and Family Services AmeriCorps Today 3 Programs AmeriCorps*State and National VISTA NCCC

70. Cabinet for Health and Family Services AmeriCorps Members Tutor students Build and weatherize homes Assist seniors to be more independent Respond to disasters Recruit and managevolunteers Provide support to re-entering offenders Provide drug education to students

71. Cabinet for Health and Family Services AmeriCorps Fast Facts 542,000 AmeriCorps members since 1994 705 Million Hours served by AmeriCorps members $1.43 Billion Segal AmeriCorps Education Awards earned by AmeriCorps members 1.7 Million Volunteers mobilized by AmeriCorps members in 2007 4,100 Number of organizations AmeriCorps members served with last year $5 Billion AmeriCorps funds invested in nonprofit and community groups since 1994

72. Cabinet for Health and Family Services Changes in Serve Act Sets AmeriCorps on a path to 250,000 positions by 2017 (88,000 in 2010; 115,000 in 2011) Includes all approved national service positions Sets goal of 50% full-time Requires tutors to have HS diploma

73. Cabinet for Health and Family Services Changes in Serve Act CNCS to make effort to allocate at least 10% of grants to organizations involving significant number of individuals 55+ 5 new Service Corps within subtitle C Education Healthy Futures Clean Energy Veterans Opportunity

74. Cabinet for Health and Family Services Learn and Serve Learn and Serve America: 1.4 million students inservice-learning School based, community based and higher education programs

75. Cabinet for Health and Family Services Changes in Serve Act Summer of Service – students grades 6-12 ► 100 hours/$500 education award Semester of Service – secondary school students ► 70 hours/academic credit Silver Scholar – fixed amount grants; individuals age 55+; ►350 hours/$1,000 silver scholarship Encore Program – engages individuals age 55+; takes advantage of skills & experience of participants in design & implementation of program.

76. Cabinet for Health and Family Services Senior Corps RSVP – Retired Senior Volunteer Program Foster Grandparents Senior Companions

77. Cabinet for Health and Family Services Changes in Serve Act Expands eligibility for Foster Grandparent and Senior Companion programs Increases hourly stipend to $3.00 (funds permitting) Expands scope of FGP children For RSVP, institutes re-competition beginning fiscal year 2013.

78. Cabinet for Health and Family Services Social Innovation Fund Provide seed money and scale up capital for innovative programs Leverage private and foundation capital to meet major social challenges Grants between $1M and $10M $1 for $1 match

79. Cabinet for Health and Family Services Volunteer Generation Fund Grants to State Commissions and nonprofit organizations Support recruitment and management of volunteers

80. Cabinet for Health and Family Services Other Subtitle H programs Call to Service Campaign 9/11 Day of Service Fellowship programs Silver Scholars Nonprofit Capacity Building grants

81. Cabinet for Health and Family Services Serve America Act Resources http://www.nationalservice.gov/about/serveamerica/index.asp http://www.nationalservice.gov/pdf/09_0519_serveact_faq.pdf

82. Cabinet for Health and Family Services Q&A Any questions, comments? Anything you would like to add?

83. Cabinet for Health and Family Services Thank You! Melissa Newton Kentucky Commission on Community Volunteerism and Service 800-239-7404 Melissac.newton@ky.gov A copy of this presentation can be found at http://www.slideshare.net/melissacnewton