A description of Merry Brown-Hayes and The Resort Lifestyles Group in Sandpoint Idaho identifying business philosophy, services provided, accomplishments and recommendations from clients.

1. WHO ARE WE? Commitment – Integrity – Advocacy

2. WHO ARE WE? The Resort Lifestyles Group of Tomlinson Sandpoint Sotheby’s International Realty Commitment – Integrity – Advocacy

3. It is important for you to know … Our Passion Is Excellence in Client Service! The Resort Lifestyles Group Of Tomlinson Sandpoint Sotheby’s International Realty Merry Brown-Hayes, Managing Member and Realtor Tony Hayes, Member and Broker Jamie Granger, Licensed Assistant GROUP Direct (Cell): 208-255-6389 Email: resorts@destinationsandpoint.com www.DestinationSandpoint.com “ Who We Are” before we begin a relationship.

5. About US . . . Merry Brown-Hayes AND Tony Hayes are a partnership couple who blend their business and personal life flawlessly. Merry is an Idaho native, and Tony moved to Idaho in 1967 and spent his high school and college years here. Together, they lived in the Greater Puget Sound Area from 1982 until 1997 when they “moved home” to North Idaho. They’re family includes Patrick and Peter (both of whom are Sandpoint High School and University of Idaho graduates) and their beautiful wives (Sarah and Tina) -- and live west of Dover on 15 acres in a home they as a family built with their own hands. As the principals of The Resort Lifestyles Group Merry and Tony are totally committed to serving clients and communities in North Idaho . In their own words: Uncompromising Integrity, Professionalism, Marketing Innovation, and Technology! Expertise “ Our focus is on outstanding service – our commitment is long term – our vision is a highly specialized real estate group absolutely committed to meeting the needs of resort market buyers and sellers with uncompromising integrity, professionalism, marketing innovation, and technology. We have the services of the largest and highest producing real estate organization in our market … Tomlinson Sandpoint Sotheby’s International Realty … along with the extensive services of the international network of Sotheby’s International at our disposal and are absolutely committed to using the extensive resources to serve the needs of our clients and the communities we serve.” As practicing real estate professionals, Merry and Tony bring a wealth of experience to buyers and sellers in this market: : -- Negotiation expertise resulting in OVER 1000 closed transactions -- Over 40 years of combined real estate sales and marketing experience and Hundreds of ‘Raving Fan’ clients -- Demonstrated cutting-edge marketing expertise with proven results -- Project Sales and Marketing Management experience with large-scale vacant land and condominium developments All of which can be at your disposal as clients of The Resort Lifestyles Group

6. Who Is Merry Brown-Hayes? Merry is also focused on 'giving back' to her community/. She served as Co-Chair of the marketing arm of the Chamber, has been a member of the Board of Directors for the Schweitzer Mountain Community Association, Secretary for Sandpoint Sailing Association and the driving force behind Sandpoint’s ‘Giving Tree’ project for under privileged children in Bonner and Boundary counties. Professionally she has chaired the Ethics Committee for the Selkirk Association of Realtors and has taught National Association of Realtors approved ethics training for that Association, and currently chairs the Association's Community Service Committee. In August, 2009 she was named Selkirk Association of Realtors REALTOR of the Year. As a fifth-generation Idahoan, Merry was born in North Idaho and spent her school and college days here, and her fond memories of skiing at Schweitzer on opening day and playing on Lake Pend Oreille as a child have always drawn her back. In the early 70’s, she moved to Western Washington and excelled at seizing opportunities which opened up a number of career paths. Her focus has always been ‘on people’ and ‘using her creativity’ and as a result she seized a number of career opportunities including being a bank trust officer, a marketing research manager for a major wood products company, co-owned her own construction company building single family homes and finally in the mid-1980’s became a Realtor. Her passion for excellence in serving her clients became obvious in her first year as a Realtor when she closed 27 home purchases in that first year. Throughout her career her innovative marketing and her passion for serving her clients has been the driving force in becoming a top producing Realtor. She and her husband Tony joined forces as a Realtor Team in the early 1990’s and that business relationship has been in place ever since. In 1997 they moved to Sandpoint with their two children and built their own home. In 1999 Merry began a successful real estate training company (Avalon Productions) serving the advanced training needs of experienced agents on the west coast. Their passion for real estate continued and in 2001 they opened their own real estate company as Resort Lifestyles … which became three offices. In fall 2008, their companies merged with Tomlinson Sandpoint Sotheby’s International Realty, where Merry continues to lead The Resort Lifestyles Group in providing extraordinary real estate services for buyers and sellers in the resort market of North Idaho. Merry results-oriented focus has resulted in a track record of consistently being in the top twenty-five producing agents in the Greater Sandpoint marketplace.

7. Commitment to Community: , Tony is currently a member of the Bonner County Planning Commission, Rear Commodore for the Sandpoint Sailing Association, a member of Ponderay Rotary International. Professionally Tony is a Past President of the Selkirk Multiple Listing Service and a past Director for the Idaho Association of Realtors, was a Co-Chair on the Selkirk MLS Paragon system implementation team, and is a member of the Selkirk Association of Realtors Ethics and Arbitration panel. Who Is Tony Hayes? Tony was raised in Harrison Idaho on the shores of Lake Couer d’Alene and is a graduate of the University of Idaho with a Bachelor of Architecture. Tony has spent his adult career in real estate including owning his own home building company (Timbercraft Construction), a union carpenter, acting as a project manager for major construction companies in Washington and Oregon, Broker/Owner of a real estate company in Sandpoint with three offices, and as a Realtor for over 15 years. In his own words: “ I have always loved a challenge, and the practice of real estate can be filled with them. My technical background in Architecture, surveying and construction have equipped me with the skill-set specialized in helping clients acquire and develop the most from their purchase decisions. Whether maximizing a sellers’ return or developing a purchase strategy for a buyer, the research and planning involved are always challenging and unique. My biggest reward is the satisfaction of helping my clients achieve their expectations and dreams. I truly love living in Northern Idaho with it’s spectacular scenery, wonderful natural resources and a setting that combines all recreation possibilities into one special community that I hope I can help you discover.” If your looking for someone with specialized experience, give Tony a call. He is committed to helping every client reach their goals and his extensive knowledge can be your asset to reaching your goals.

8. Buzz words like trust, client centered and dedication are common place today. As your ADVOCATE, we realize that these are not merely words that can be spoken – but traits that must be demonstrated -- and therefore earned. As your advocate – we strive to make these words tangible. The time we spend with you is focused on identifying your needs, educating you on the process, and providing information to help you make decisions. Your home is YOUR asset – not ours. It is critical that we invest the time upfront to ensure that you have the tools available to make the best decisions possible. When the average agent ‘lists’ a home, that is exactly what they do. The sooner they can get you to sign on the dotted line, get the sign up and in the MLS – the better. When an offer comes in, all they want to do is “put the deal together”. As an Advocate, we believe this is an incredible disservice to our clients. In order to ensure that you receive top dollar for your home, we understand that it is in the “marketing” and the “packaging” of your home that high sales prices and short market times occur. Marketing begins long before a home goes on the market, and is so much more than a sign and a flyer. Making sure that a home is properly ‘presented’ and ‘packaged for sale’ is the only way to be assured your will receive top dollar in the fastest amount of time without losing a potential buyer. It may take more time to accomplish this, initially. But the return on investment is monumental. As your Advocate, we believe that the negotiation begins long before an offer is received. By preparing your home for sale, ‘Merchandising The Property’, identifying target ‘Buyer Groups’ and ‘Markets’, and designing a custom marketing plan to those ‘Groups’ and ‘Markets’ – the risks of negotiation are minimized . . . if not eliminated. The result? Less stress … less time on the market … more dollars in your pocket. An Uncommon Approach to Real Estate Representation . . . We want to be your ADVOCATE We’ll work hard to be your ADVOCATE

9. What Our Clients Have To Say! Gary & Tami Barnes Merry & Tony are a step above the other real estate agents we've worked with. They always put our interests first and helped us every step of the way. Their honesty and integrity is absolute. We recommend their unique services and their commitment to everyone we meet. John and Kay Feirich You and Tony are the most thoroughly professional Realtors we have ever known anywhere in the United States, including specifically our experiences in Indiana, Illinois, Florida, California, Arizona and Washington. We can’t imagine better representation being available anywhere in the country and we remain amazed that you have made it available in a small town in north Idaho. We would recommend you to anyone without reservation. Proven Experience You Can Count On! Nicole Mangina As a Realtor in Bellevue, Washington, I understand top quality representation. Merry & Tony go above and beyond the service of other agents and provide absolute advocacy for clients. I have purchased three properties in North Idaho and know that their representation is world class. Tom and Marti Castle We’ve tried to sell our Sandpoint property in the past with other agents and were unsuccessful. Their pricing analysis was ‘right on’ and they diligently worked to sell our home. After two years of trying to sell with other agents, Merry brought us a buyer and our sale closed within 100 days. They know what they’re doing and were with us through the entire process.