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Matt Wolodarsky, Yammer and SharePoint Product
Marketing Manager;
@mwolodarsky
• This isn’t about organizations opening a Twitter

account, getting executives to blog or setting
up a newsfeed
• This is about forging a strategic corporate
competence around social
• It’s about transforming into a social
organization, “applying mass collaboration to
address significant business challenges and
opportunities”
Build Deeper Relationships with Customers, Partners and Influencers

Objective

Tactics

Continue the dialogue with customer
attendees outside of our in person
events to foster further interest,
evaluation and consideration of
Yammer

Use Yammer to build a
national community of
customer decision
makers, experts,
influencers and
partners and Microsoft
sellers

Key Learnings
•

•

Find the sweet spot between your
marketing goals and the customers’
needs for connecting
Engage community members thru
on-site engagement, interactive
media wall, prizes, exclusive content
offers, recognize & reward
contributions
Shopping center group stays on trend with Yammer

Objective

Tactics

Results

Manage all aspects of shopping center
development—from design and
construction to leasing and
management.

Use Yammer to
leverage the
knowledge of
managers, employees,
and partners.

•

•
•

Quick response to retail trends
via targeted communications
Improved operations due to
crowd-sourced insight
Problems resolved in days
rather than weeks

“Retail is a very dynamic environment. Keeping up with changes and staying on trend is
essential, and Yammer helps us do that. It allows people to share best practices, even across
functions and geographies.”

–Andy Hedges, Director of Shopping Center Management, Westfield Australia
Xerox accelerates innovation with Yammer

Objectives
•

•

Connect employees with the people
and information they need in order
to excel
Merge two company cultures
following an acquisition

Tactics

Results

Deployed Yammer as a
go-to place for
employees to connect
globally and innovate
together.

•
•
•

Accelerated innovation
Streamlined information flow
Merged communications
across two companies

“There’s no question Yammer has helped us reduce the time it takes to go from a new idea or
call to action to execution. It accelerates innovation.”

- Gregory North, Vice President of Corporate Lean Six Sigma and Business Transformation, Xerox
www.yammer.com

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Working Social -- A Marketer's Perspective

  • 1. Matt Wolodarsky, Yammer and SharePoint Product Marketing Manager; @mwolodarsky
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  • 5. • This isn’t about organizations opening a Twitter account, getting executives to blog or setting up a newsfeed • This is about forging a strategic corporate competence around social • It’s about transforming into a social organization, “applying mass collaboration to address significant business challenges and opportunities”
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  • 8. Build Deeper Relationships with Customers, Partners and Influencers Objective Tactics Continue the dialogue with customer attendees outside of our in person events to foster further interest, evaluation and consideration of Yammer Use Yammer to build a national community of customer decision makers, experts, influencers and partners and Microsoft sellers Key Learnings • • Find the sweet spot between your marketing goals and the customers’ needs for connecting Engage community members thru on-site engagement, interactive media wall, prizes, exclusive content offers, recognize & reward contributions
  • 9. Shopping center group stays on trend with Yammer Objective Tactics Results Manage all aspects of shopping center development—from design and construction to leasing and management. Use Yammer to leverage the knowledge of managers, employees, and partners. • • • Quick response to retail trends via targeted communications Improved operations due to crowd-sourced insight Problems resolved in days rather than weeks “Retail is a very dynamic environment. Keeping up with changes and staying on trend is essential, and Yammer helps us do that. It allows people to share best practices, even across functions and geographies.” –Andy Hedges, Director of Shopping Center Management, Westfield Australia
  • 10. Xerox accelerates innovation with Yammer Objectives • • Connect employees with the people and information they need in order to excel Merge two company cultures following an acquisition Tactics Results Deployed Yammer as a go-to place for employees to connect globally and innovate together. • • • Accelerated innovation Streamlined information flow Merged communications across two companies “There’s no question Yammer has helped us reduce the time it takes to go from a new idea or call to action to execution. It accelerates innovation.” - Gregory North, Vice President of Corporate Lean Six Sigma and Business Transformation, Xerox