eZ Netflow is a web-based solution that allows teams to streamline business process outsourcing both internally and externally. It outlines a three step process for BPO success: design your business process, run your business process, and monitor your business process. The solution provides tools for business process modeling, design, workflow management, dashboards, reporting, and activity monitoring.

1. eZ Netflow is the leading web-based solution for your teams and workgroups to streamline business process outsourcing (BPO) activities both inside and outside the organization

2. 3 STEPS TO BPO SUCCESS Design Your Business Process Run Your Business Process Monitor Your Business Process 1 2 3

3. 3 STEPS TO BPO SUCCESS Design Your Business Process Run Your Business Process Monitor Your Business Process 1 2 3

4. BUSINESS PROCESS MODELING

5. BUSINESS PROCESS DESIGN

6. 3 STEPS TO BPO SUCCESS Design Your Business Process Run Your Business Process Monitor Your Business Process 1 2 3

7. PROCESS WORKFLOW CENTER Start Your Process From Here Workflow Tasks

8. SAMPLE WORKFLOW FORM

9. ACTIVE PROCESS DASHBOARD

10. PROCESS AD-HOC TASKLISTS

11. ACTIVE PROCESS MILESTONES

12. TIME TRACKING AND BILLING

13. 3 STEPS TO BPO SUCCESS Design Your Business Process Run Your Business Process Monitor Your Business Process 1 2 3

14. USERS ACTIVITY DASHBOARD

15. SAMPLE CHART REPORT

16. ALERTS & ACTIVITY MONITORING