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SLIDE 1 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.9/8/2013
THE UNIGLOBE TRAVEL
BUSINESS OPPORTUNITY
SLIDE 2 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Is there a Future for Travel Agents?
 Balance – Customers & Airlines
9/8/2013
Customers
Suppliers
Travel agent
SLIDE 3 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
What Do Travel Agents Really Need?
9/8/2013
Strategic
Decision
Making
Advanced Technology vs.
Personalized Service
Global
Network
Effective
System &
Processes
Preferred
Supplier
Relations
SLIDE 4 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Is the UNIGLOBE Franchise a
solution?
 In fact it is the Best of all worlds
 Independent business
ownership/entrepreneurship
 plus
 A Global Organisation with fully
developed and field tested
Business Systems and
Entrepreneurial Culture
9/8/2013
SLIDE 5 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
About UNIGLOBE Travel
 The world’s largest single brand travel network
9/8/2013
SLIDE 6 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
About UNIGLOBE Travel
9/8/2013
Canada
USA
Europe
UK
Middle East
Africa
India
China Japan
South
America
The largest single brand independent travel
franchise company in the world
800+ offices on six continents and 60+countries
Gross annual turnover of $5 billion
SLIDE 7 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Mission and Structure
9/8/2013
R R
GP
R
R International
Regional
F
F F
F
FranchiseC
C
C
C
C
Our mission is clear “To be the leading and most dependable travel
management organisation in the world, setting the standard in the
industry for professionalism and reliability to the consumer”.
SLIDE 8 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Business format franchising at UNIGLOBE
9/8/2013
Technology
& Processes
Brand
Support &
Networking
Training Industry
Relations
Business
format
franchising
SLIDE 9 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
The UNIGLOBE & YOU Brand
Your USP
9/8/2013
 Global /Local Branding
 Mind Share and Market Share
 Unique customer focus
 Standardized sales processes
 Newsletters and e-Marketing
 Unique marketing materials
 Industry presence and PR
 Corporate graphic images
SLIDE 10 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Industry Relations
9/8/2013
Size And Growth
Matters
You YouYou with UNIGLOBE
SLIDE 11 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Technology & Processes
9/8/2013
SLIDE 12 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Technology & Processes
9/8/2013
Data Management Profile/CRM Tools
Inbound Marketing Social Network Tools
Outbound Marketing Online, e-News, PR
Service Offering
Total Travel Plan
Breakaway Vacations
Account Networking
International & Regional
Account Networking
Sales & Marketing
SLIDE 13 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Technology & Processes
9/8/2013
SLIDE 14 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Technology & Processes
9/8/2013
Data Management Profiler, e-Tracker, Reporter
Consulting Excellence Evaluation
Automation/Quality
TQM, Auto-Ticketing
& 7*24*365
Travel Documents Quote/Itinerary and Mobile
Best Fares
Network ticketing , Fare
Search & Preferred Deals
Hotels And Cars Online Hotel & Car Programs
Operations
SLIDE 15 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Technology & Processes
9/8/2013
SLIDE 16 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Technology & Processes
9/8/2013
Budgeting
Agency Assessment
Analysis
Fees Fee Calculator
Business Mix
Profit Maker/ Mergers &
Acquisitions
Reporting Online Support Systems
Benchmarking Agency Milestones
Finance
SLIDE 17 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Technology & Processes
9/8/2013
SLIDE 18 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Technology & Processes
9/8/2013
Standards Policy & Procedure
Managing People
Appraisal, Excellence And
Loyalty Program
Uniform Image Graphic Standards
Office Resources Infrastructure Consultations
Motivation Trainings
Administration
SLIDE 19 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Network of SUPPORT
 UNIGLOBE Global Solutions
 Chairman’s Circle / Platinum Circle
 UFOA – Local and International
 Peers in Africa and around the world
 Regional teams
 Conferences and conventions
 International Management Academy
 Workshops & Meetings
 www.MyUNN.com - Global Intranet - Knowledge
bank
9/8/2013
SLIDE 20 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
UNIGLOBE Training – Online and Onland
9/8/2013
 Making Good Things Happen
 Special online training/ testing programs
 International Management Academy
 Introduction to Corporate Sales
 SPIN Selling and Sales Enabler
 UNIGLOBE Systems, Technologies
and Processes trainings
 Supplier Training and Incentives
 Conventions, Conferences and Seminars
SLIDE 21 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.9/8/2013
Independently
owned and
operated
Your important needs answered
Complete suite of
technology solutions
for your customers
Global network
Proven systems for
sales & marketing,
operation, finance and
administration
Leverage enhanced
incentives and service
through preferred
supplier relationships
SLIDE 22 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Our Vision
 Professionalism & Profitability
 Professionalism by implementing
the UNIGLOBE business format
 will lead to
 Profitability through improved
productivity and enhanced value
added service to clients
9/8/2013
SLIDE 23 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
What does it take?
 Your investment will be:
 Franchise Fee
 Monthly Management Service Fee
 Marketing
 Technology
 Training
 Patience
 Effort
 Persistence
 Enthusiasm
 Drive
 Resourcefulness
9/8/2013
SLIDE 25 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.
Thank you!
9/8/2013

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Uniglobe opportunity sub saharan africa

  • 1. SLIDE 1 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.9/8/2013 THE UNIGLOBE TRAVEL BUSINESS OPPORTUNITY
  • 2. SLIDE 2 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. Is there a Future for Travel Agents?  Balance – Customers & Airlines 9/8/2013 Customers Suppliers Travel agent
  • 3. SLIDE 3 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. What Do Travel Agents Really Need? 9/8/2013 Strategic Decision Making Advanced Technology vs. Personalized Service Global Network Effective System & Processes Preferred Supplier Relations
  • 4. SLIDE 4 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. Is the UNIGLOBE Franchise a solution?  In fact it is the Best of all worlds  Independent business ownership/entrepreneurship  plus  A Global Organisation with fully developed and field tested Business Systems and Entrepreneurial Culture 9/8/2013
  • 5. SLIDE 5 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. About UNIGLOBE Travel  The world’s largest single brand travel network 9/8/2013
  • 6. SLIDE 6 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. About UNIGLOBE Travel 9/8/2013 Canada USA Europe UK Middle East Africa India China Japan South America The largest single brand independent travel franchise company in the world 800+ offices on six continents and 60+countries Gross annual turnover of $5 billion
  • 7. SLIDE 7 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. UNIGLOBE Mission and Structure 9/8/2013 R R GP R R International Regional F F F F FranchiseC C C C C Our mission is clear “To be the leading and most dependable travel management organisation in the world, setting the standard in the industry for professionalism and reliability to the consumer”.
  • 8. SLIDE 8 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. Business format franchising at UNIGLOBE 9/8/2013 Technology & Processes Brand Support & Networking Training Industry Relations Business format franchising
  • 9. SLIDE 9 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. The UNIGLOBE & YOU Brand Your USP 9/8/2013  Global /Local Branding  Mind Share and Market Share  Unique customer focus  Standardized sales processes  Newsletters and e-Marketing  Unique marketing materials  Industry presence and PR  Corporate graphic images
  • 10. SLIDE 10 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. UNIGLOBE Industry Relations 9/8/2013 Size And Growth Matters You YouYou with UNIGLOBE
  • 11. SLIDE 11 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. UNIGLOBE Technology & Processes 9/8/2013
  • 12. SLIDE 12 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. UNIGLOBE Technology & Processes 9/8/2013 Data Management Profile/CRM Tools Inbound Marketing Social Network Tools Outbound Marketing Online, e-News, PR Service Offering Total Travel Plan Breakaway Vacations Account Networking International & Regional Account Networking Sales & Marketing
  • 13. SLIDE 13 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. UNIGLOBE Technology & Processes 9/8/2013
  • 14. SLIDE 14 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. UNIGLOBE Technology & Processes 9/8/2013 Data Management Profiler, e-Tracker, Reporter Consulting Excellence Evaluation Automation/Quality TQM, Auto-Ticketing & 7*24*365 Travel Documents Quote/Itinerary and Mobile Best Fares Network ticketing , Fare Search & Preferred Deals Hotels And Cars Online Hotel & Car Programs Operations
  • 15. SLIDE 15 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. UNIGLOBE Technology & Processes 9/8/2013
  • 16. SLIDE 16 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. UNIGLOBE Technology & Processes 9/8/2013 Budgeting Agency Assessment Analysis Fees Fee Calculator Business Mix Profit Maker/ Mergers & Acquisitions Reporting Online Support Systems Benchmarking Agency Milestones Finance
  • 17. SLIDE 17 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. UNIGLOBE Technology & Processes 9/8/2013
  • 18. SLIDE 18 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. UNIGLOBE Technology & Processes 9/8/2013 Standards Policy & Procedure Managing People Appraisal, Excellence And Loyalty Program Uniform Image Graphic Standards Office Resources Infrastructure Consultations Motivation Trainings Administration
  • 19. SLIDE 19 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. UNIGLOBE Network of SUPPORT  UNIGLOBE Global Solutions  Chairman’s Circle / Platinum Circle  UFOA – Local and International  Peers in Africa and around the world  Regional teams  Conferences and conventions  International Management Academy  Workshops & Meetings  www.MyUNN.com - Global Intranet - Knowledge bank 9/8/2013
  • 20. SLIDE 20 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. UNIGLOBE Training – Online and Onland 9/8/2013  Making Good Things Happen  Special online training/ testing programs  International Management Academy  Introduction to Corporate Sales  SPIN Selling and Sales Enabler  UNIGLOBE Systems, Technologies and Processes trainings  Supplier Training and Incentives  Conventions, Conferences and Seminars
  • 21. SLIDE 21 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.9/8/2013 Independently owned and operated Your important needs answered Complete suite of technology solutions for your customers Global network Proven systems for sales & marketing, operation, finance and administration Leverage enhanced incentives and service through preferred supplier relationships
  • 22. SLIDE 22 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. Our Vision  Professionalism & Profitability  Professionalism by implementing the UNIGLOBE business format  will lead to  Profitability through improved productivity and enhanced value added service to clients 9/8/2013
  • 23. SLIDE 23 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. What does it take?  Your investment will be:  Franchise Fee  Monthly Management Service Fee  Marketing  Technology  Training  Patience  Effort  Persistence  Enthusiasm  Drive  Resourcefulness 9/8/2013
  • 24. SLIDE 25 © 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved. Thank you! 9/8/2013

Notes de l'éditeur

  1. This is a slide where we will talk about the paradigm shift in the role of travel business wherein it is moving from distribution arm of suppliers to purchasing arm of consumer. Focus has to be customer as she becomes the entity who will be paying for services. And she will do the reason to do so.
  2. If ask an agency what it needs most, will list many things, but all amounts to these;The means to grow the sales volume of the biz.The tools and systems to develop decent margins from the sales, but sales is the prerequisite…no sales, no margins!Now, they need to be able to use the Internet as a tool to use, not see it as a threat.Now, with the ever increasing volume of travel, complexity of the biz and sophistication of the customer, they need to be able to use their network of agencies around the world to collaborate on multi-locncorpt a/cs, price/fare differentials, and local product/destination knowledge.
  3. Here we will introduce franchising and business format franchising - “Why? Because franchising offers the best of both worlds. It allows someone to independently run their business and give that quality personal touch. . . while remaining part of a larger group--under a common name, with a common focus and proven systems for operational profitability. We like to say that with UNIGLOBE you are in business for yourself, but not by yourself”
  4. Here we will introduce Uniglobe as the leading business format franchising modal of world.
  5. Summarize the need and solutions again followed by what it will mean for them…..
  6. If ask an agency what it needs most, will list many things, but all amounts to these;The means to grow the sales volume of the biz.The tools and systems to develop decent margins from the sales, but sales is the prerequisite…no sales, no margins!Now, they need to be able to use the Internet as a tool to use, not see it as a threat.Now, with the ever increasing volume of travel, complexity of the biz and sophistication of the customer, they need to be able to use their network of agencies around the world to collaborate on multi-locn corpt a/cs, price/fare differentials, and local product/destination knowledge.