2. iComply,Inc
national
.
Wo r k p l a c e S c r e e n i n g & C o m p l i a n c e S o l u t i o n s www. i c o m p l y n a t i o n a l . c o m

3. iComply,Inc
national
.
We strongly believe that iComply possesses the experience
and expertise to help your organization meet or exceed the
highest of standards while minimizing operational impact in
all ways possible. Our commitment to the protection and
safety of our customers and its employees demands complete
background screening evaluation and review of every
unverified positive drug test result within 24 hours for
negative results and 72 hours for positive results upon receipt
from our laboratory. We know of no other administrator in our
industry with this level of dedication and concern for its
clients.

4. Content
Getting the Most from our Comprehensive Services
• Single Administrator Benefits 5-6
• Substance Abuse Testing Options 7
• Adulterant Screening, TestSure® 8-9
• Statistical Reporting 10
• Drug Test e-Scheduling 11-13
• High Risk Rapid Response - HR3 14
• Process Flow 15-16
• Facts and Figures 17-23
• Background Investigations 24-28
• Summary and conclusion 29

5. Benefits of a Single Administrator
Our experience has found most companies do not have a
comprehensive understanding of what substances their current providers
include in their testing program.
For example: What drugs comprise a 5-panel test?
Depending on the company and laboratory, it can vary greatly. By using
a single administrator you ensure your companies are all testing for the
same substances and to the same standard.
Quick Question & Fast Fact:
What is the second most abused drug in the United States?

6. Benefits of a Single Administrator
iComply uses only federally certified laboratories, collection
procedures and medical review. This is the only process proven to
be constantly legally defensible.
We also keep our clients informed on changes in trends of the
abuse of drugs and make recommendations to keep a company’s
program as effective as possible.
The benefit to our clients is reducing the risk substance abusers
present at the lowest possible cost.

7. “5 Panel” “10 Panel”
Amphetamines Amphetamines
Methamphetamines - Methamphetamines
Cocaine / Crack Cocaine - MDMA/ MDA/ MDEA (club drugs)
Opiates Cocaine / Crack Cocaine
Codeine Opiates
Morphine - Codeine
Heroin - Morphine
Oxycodone / Oxymorphone - Heroin
Hydrocodone / Hydromorphone - Oxycodone / Oxymorphone
Marijuana - Hydrocodone / Hydromorphone
Phencyclidine (PCP) Marijuana
Phencyclidine (PCP)
Benzodiazepines
Methadone
Barbiturates
Methaqualone
Propoxyphene

8. Adulterant Screening, catching cheaters
TestSure® is an exclusive screening procedure with one specific
goal, identifying people that are attempting to cheat a drug test by
the use of one of the many masking agents. This screening
process identifies the specific adulterant that was used.
Why is identifying someone intentionally attempting to alter the
results of a drug test so important? Because, there a number of
medical conditions and medications that can have similar effects
on a specimen sample and render it untestable.
TestSure® is a tool that provides the critical information to make
the proper decision that may have a profound and lasting impact
on a person’s future.

9. Adulterant Screening, Catching Cheaters
27,700,000 “Hits” for the key phrase “pass a drug test”

10. Benefits of Statistical Reporting
Comparative statistics that are a powerful tool in identifying
locations that may require greater supervision and
counseling in management of their program.
A poorly managed program can lead to greater attempts to
cheat the test, delayed test taking in an attempt to “flush” the
system, the use of additives and adulterants and
management allowing a “free-pass” to personnel they know
will fail a test if taken. Over many years we have developed
unique analytics that help identify potential problems and
offer tools and training that provide solutions.

11. Drug Test e-Scheduling
Our innovative online scheduling system offers a simplified process by
eliminating unnecessary paperwork and an unmatched level of control over
the testing process. For decades testing has been ordered through Custody
and Control Forms (CCF), where the donor was given a CCF and sent to a
clinic. Managers would only know if the test was taken when the result was
reported.
With iComply, tests can be scheduled online and the information regarding
the test are transmitted directly to the collection facility. An authorization
code and instructions are sent to the donor, all in a matter of minutes. Not
only can managers view when the donor arrives and leaves the facility in
real-time, we can also set an expiration date for the authorization code. If a
donor does not complete the test within the preset time, the code becomes
invalid and the collection site will refuse to complete the test. This ensures
donors don’t procrastinate taking a test with the intention of “flushing” or
waiting long enough to be able to pass the test. No other system offers this
level of visibility and control in the testing process.

12. Drug Test e-Scheduling
The importance of controlling time
Marijuana
Methamphetamine
Cocaine
Time

13. Example of e-scheduling order

14. iComply - High Risk Rapid Response (HR3)
At iComply we find the standard protocol for resolving positives for high risk
substances inadequate. We realize that certain potential positives such as
Cocaine, Methamphetamine and Heroin represent a real and immediate
danger to any environment and the standard practice of allowing three days
to contact a donor leaves too many opportunities possible perilous
consequences. We therefore developed our own process for contacting and
resolving potential positives. The process is simple and is within mandatory
regulations; we first attempt to contact the donor as required, if that attempt
is unsuccessful we then contact a predetermined manager and simply ask if
they are presently working or when are they next scheduled to work and that
we would like to speak with them without mentioning the reason why. This is
our subtle method of gaining our client’s assistance in quickly verifying the
result so the appropriate actions can be taken and mitigate risk.

15. Management and Process Flow – Current System
CBC
Drug Test
Location CBC
Partner

16. Management and Process Flow with iComply
CBC
Result reported
Test is ordered
Test
appointment sent
to company
iComply
Results Reported
to iComply MRO

17. What is Your Strategy?
Pre-employment Random and Annual Testing:
screening:
• Current drug use • Active drug abuser
• Current drug use
• Active drug abuser • Stop accidents
• Stop problem from • Treatment program - increase performance
entering workplace
• Reduce cost /liability
Date of Hire
Event-driven Testing:
• Under the influence during event • Confirmation of abuse
• Liability protection • Treatment programs (counseling)

18. DID YOU KNOW…
74% Of Drug Users Are
Employed!
On Average, 17% of YOUR
Employees are Using
Drugs!

19. A Dollars and Cents Issue:
$7,000 - $10,000
Per year, per employee who uses drugs
These costs are usually experienced for 5 common reasons:
• Absenteeism
• Increased illness
• Accidents
• Injuries
• Theft
• Productivity
Source: National Institute of Health (NIH)

21. Legal Issues and Arbitration
• Many cases involve adulteration and substitution and are
more difficult to prosecute than drugs
• The laboratory staff provides testimony in about 75-100
cases per year
• November 1, 2004 the latest SVT regulations took place to
adjust substitution numbers and set more guidance for
adulteration testing and reporting
• Fewer issues regarding substitution with the lowering of
the creatinine cutoff to 2 mg/dL

23. Annual Cost of Substance Abuse

24. iComply,Inc
national
.
One of the Most Innovative Safety
Companies in the United States
iComply’s nationwide network of researchers conduct felony and misdemeanor
searches of county criminal records at each applicable courthouse. We perform
searches of county felony and misdemeanor records in the applicable county
court. Information is gathered directly from court maintained records to ensure
that we deliver the highest quality and most up-to-date information possible.

25. iComply Background Screening
Not knowing whom you are hiring will cost you time and money.
Knowing the backgrounds of the people you hire is absolutely
essential because a business can be held liable for accidents and
crimes committed by its employees. To protect your company and
minimize risk, get reliable background information about everyone
you consider for employment. Patriot Testing offers a full range of
background check services.
Criminal Background Check and Reports* Education History* Motor
Vehicle Reports* Credit History/Background* Pre Employment Drug
Screening* Post Accident Testing* Reasonable Suspicion* Random
Testing

26. Criminal Record Services & County Criminal
Search
iComply’s (iCom) nationwide network of researchers conducts felony and
misdemeanor searches of county criminal records at each applicable courthouse.
We perform searches of county felony and misdemeanor records in the applicable
county court. Information is gathered directly from court maintained documentation to
ensure that iCom delivers the highest quality and most up-to-date information
possible. Our county criminal record services provide the following information when
available from each jurisdiction:
- Court - Charge Level
- Case Number - Disposition Date
- Date of Offense - Disposition
- Filing Date - Identifiers
- Date of Charge

27. iComply Central Systems Management Background
Screening Section & iCom LiveScan Services
iComply will be duly authorized to conduct the following services to meet
the needs of our customers. Department of Justice and FBI certified
fingerprinting service provider to electronically capture and submit
fingerprints for licensure, certification, volunteer, job, business permit,
record review, Immigration clearance
for licenses and /or Employment
purposes.

28. Criminal Record Services & County Criminal Search
iComply recommends a search of all counties of residence including all other
names known by the candidate in order to ensure a proper and thorough
investigation is conducted. We access the most current information available
and report felony and misdemeanor convictions based on applicable federal
and state law. County criminal searches are available
nationwide.
----- Statewide Criminal Search
----- Federal Criminal Records
----- National Criminal Research Database (NCRD)
----- Sex Offender Registry Searches
----- National Wants and Warrants
----- Homeland Security Plus (OFAC)

29. Summary and conclusions: the
iComply Advantage
• Single standard for drug testing and background
investigations
• The use of only federally certified laboratories and
procedures
• Online scheduling offering ultimate control over the
management of substance abuse tests
• TestSure® identification of adulterants
3
• HR Risk Management
• Consolidated reporting and superior analytics
• National Background Screening