The document outlines 4 scenarios involving client visits and time management issues. The first scenario involves 6 erratic client visits that are spread out over a large area. The second scenario involves arriving at a client site unprepared for a bee treatment. The third scenario involves receiving wrong directions from the office that causes lateness to an inspection. The fourth scenario focuses on team motivation and keeping employees motivated through good time management as the company leaders.
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Time management break out scenarios
1. Scenario 1
• Erratic Client Sites
– 6 client visits total
– 2 are within 3 miles of each other
– 3 are within 6 miles of the office but 1 mile from
each other
– 1 is 15 miles to the southwest of the office
– All 6 are scheduled on the hour every hour
– HINT: Draw a makeshift map
2. Scenario 2
• Failure to plan, failure to launch
– You arrive at a client site
– You are to complete a bee treatment
– You did not bring your suit
– What do you do now?
– How do you save the client relationship?
– What do you do moving forward to avoid this
scenario?
3. Scenario 3
• Pointing the finger
– You are scheduled to do an inspection
– The directions the Office gave you are wrong
but you find out after you’ve already left for the
inspection
– You are running late. Now what?
– How will you save the client relationship?
– What do you do moving forward?
4. Scenario 4
• Team Motivation
– You are the leaders of YourCompanyNameHer3, Inc
– What can you put into motion to keep the team
motivated to use good time management?
– What outcomes are likely from your leadership efforts?
– What results would you like to see from your efforts?
– What coaching tactics can you employ to ensure that
your goals are met?