The document discusses how to build and maintain an innovation ecosystem within a bank or company. It recommends starting small with a few passionate people and a dedicated budget to allow experimentation. An innovation ecosystem requires strong leadership, observing customer needs, networking, and running early prototypes to test the innovation process. The goal is not just improving existing offerings but creating new markets through disruptive innovations. Successful innovation ecosystems exist within companies as internal labs, through external venture funding, and by disruptive startups that provide new value through innovative business models and corporate social responsibility.