The internet of things started in the aerospace and aviation industry. Sense and respond logistics, service lifecycle management, product lifecycle management, predictive analytics, diagnostics, prescription, prognosis, and autonomics round out current innovation.

1. White Papers: Flatirons Solutions with LMI Aerospace; Predikto Case Study: Air Works Resource: On-demand webinar focus
PLUS… How I see IT, News, Upcoming and Past Webinars, MRO Software Directory
V4.4 • AUGUST/SEPTEMBER 2015
EVERYTHING WORKING TOGETHER
The Internet of flyingThings: making the world more connected
IT:THE HEART
OF THE MATTER
How AirWorks harnesses IT
for a better process and outcome
BIG DATA: LIKE
DRINKING FROM
A FIRE HOSE?
Get it organized and the data
will go where it’s needed

2. 34 | WHITE PAPER: INTERNET OF FLYING THINGS: MICHAEL WM. DENIS | AIRCRAFT IT MRO | AUGUST/SEPTEMBER 2015
The Internet of Flying Things: Part 1
In this first of two articles, Michael Wm. Denis explains what the Internet of Things is, where it comes
from, the value to users and why it is important to aviation

3. AUGUST/SEPTEMBER 2015 | AIRCRAFT IT MRO | WHITE PAPER: INTERNET OF THINGS: MICHAEL WM. DENIS | 35
I
T’S A BEAUTIFUL summer day in Atlanta as
your Uber ride approaches Hartsfield-Jackson
International Airport. Running a bit late, you check
in on your Samsung S9 SmartPhone, selecting one
checked bag, preferred meal, cocktail and entertainment
for your flight to Frankfurt. As you pull to a stop, a quick
tap of your Fitbit SmartHealth band ensures the Uber
ride is paid. Dropping off your Bluesmart suitcase at the
counter, you have a flashback to when people stood in
queues waiting for an ID check and printed bag tag with
2D barcoding. With embedded Zigbee transmitter that
identifies and matches your bag and flight to the Delta
counter agent, sending a geolocation update to your
phone, queues disappeared years ago.
TSA security queues were also done away with when
facial recognition scanning was implemented in 2018,
so you hop on the SmartTrain to concourse F. While
you walk to your gate, FlySmart airport information
manager alerts you to the nearest Starbucks and
recommends picking up a copy of Michael Lewis’ latest
book, Moneyball II, the Art of Winning in an Unfair
Economy. You pass on the coffee but buy the book,
selecting to have the eBook delivered to your Apple
iPad Air 3 tablet and hardcopy delivered to the gate.
FlySmart also notifies you that your gate has changed
but your flight is still on time for departure.
Unbeknownst to the passengers and three days earlier,
Predikto’s predictive maintenance and aircraft health
management solution identified the pending failure
of a fuel pump in the #2 engine. Sending messages
to Delta’s new Maintenix from Mxi Technology, and
Spotlight from CaseBank and Pratt & Whitney, initial
analysis was performed with the aircraft in flight. Pratt
performs one remote test prescribed by Spotlight’s
dynamic diagnostic reasoning engine and then sends a
follow up task for Delta to manually perform planeside.
Under the power by the hour contract, Pratt, Delta and
AerCap jointly and collaboratively decide to implement
the latest SB and Flatirons’ Corena Knowledge Center
automatically generates the EO (engineering order) for
electronic signature approval by Delta’s DOM (document
object model) and DQC (data quality control). Parts are
drop shipped; delivered to the gate, from stores being
held by American Airlines, for implementation during a
two hour layover in Dallas.
The Delta AMT (aviation maintenance technician)
gets an alert on his Samsung Galaxy 7 tablet, picks
up the EO kit and performs the electronic task
via TerraXML’s TerraView mobile solution. Upon
incorporation of the EO, Delta’s AMT hits the
completion button and TerraView content and
data messages are wirelessly sent via cellular and
Wi-Fi to the Delta Nervous System (DNS) Tibco
enterprise service bus for publication to multiple
subscribers including Maintenix (for real-time point
of maintenance configuration and airworthiness
management), dispatch, the pilot (using Ultramain’s
efbTechLogs) AerCap (using Boeing AerData’s
STREAM records management system) and Pratt
& Whitney’s SAP based ERP (enterprise resource
planning) system.
On the airplane, As you sit down in the latest lie
flat seat, the Panasonic IFE (in-flight entertainment)
system automatically turns on and GoGo offers a
selection of reviewing emails, continuing the latest
episode of Netflix House of Cards season 8 or an action
drama movie tailored to your personal preferences. As
you begrudgingly opt to get the emails out of the way,
you simultaneously get alerts on your SmartPhone and
IFE from Binder (Tinder’s app for business) that an
important client is sitting three rows back, in coach,
and you momentarily consider offering her your first
class seat.
Upon arrival, you whisk thru FRA customs, one of
the first to implement facial recognition + retinal scan
passport control, and walk directly to the rail station
to hop on a train to Darmstadt, where your conference
display and marketing material were delivered after
seamless handoffs between Delta, DB and DHL to
your Marriott hotel. The Aircraft eEnablement (Smart
Connectivity & IFE) Conference, 2020, is set to kick off
the next morning and you think to yourself, how much
better travel has become in the past five years.
Welcome to the world of the Internet of Things (IoT).
“GEAviationgaveapresentationwheretheyestimatedaneasilyachievable
1%performanceimprovementfromIndustrialIoTcapabilitieswouldresult
in$22bnUSDannualbenefitsacrossthecivilaviationindustry”
Subscribehereforfree…
ittakesafewmoments.
Developments such as Big Data and the Internet of Things (IoT) are not on the usual scale.
Where some developments are like discovering a new country, these are like discovering a new
continent; so much about them is as yet unexplored. Developments on this scale challenge
MRO IT professionals to keep up with their rapid evolution and applications. At Aircraft IT MRO
we strive to bring readers knowledge of developments that are changing the IT map. Our next
issue will be no exception with a feature on the Internet of Things and how it will change your
world of work. Plus we’ll see how one MRO used small in-house solutions as part of the change
management process for a large new solution. And we’ll learn how a rotary wing business
specified, selected and implemented its new MRO solution.
THE LATEST MRO IT NEWS
White Paper: The Internet of Flying Things Part 2
Michael Denis continues his paper on what the Internet of Things means for aircraft IT.
Case Study: Implementation at FL Technics
How a ‘less is more’ approach can prepare the path for a full implementation.
Case Study: An end-to-end MRO
solution in the rotary wing sector
ALT selects, implements and operates a new ERP solution.
Aircraft IT MRO, Volume 4, Issue 5
Due out: October 2015
Aircraft IT MRO – bringing knowledge to your desktop.
What’sinyournextissue
ofAircraftITMRO?

4. 36 | WHITE PAPER: INTERNET OF THINGS: MICHAEL WM. DENIS | AIRCRAFT IT MRO | AUGUST/SEPTEMBER 2015
IoT BASICS
IoT is a three letter acronym for an umbrella set of technologies designed
to enable outcome based business models. Some call IoT the Industrial
Internet, Machine to Machine (M2M) computing, or Industrie 4.0 /
Transportation 4.0. GE talks about Minds + Machines while others simply
place the word ‘Smart’ in front of any device, process, business or ‘thing’:
SmartPhone, SmartTV, SmartWatch, SmartCar, SmartHome, Smart City,
SmartFactory, SmartFarm, SmartHealth, SmartAircraft, SmartAirline…
you get the picture.
In a recent Harvard Business Review article, Michael E. Porter and
Jim Heppelmann authored an excellent article, ‘How Smart, Connected
Products Are Transforming Competition’, describing IoT as making edge
devices smarter and connecting them, in the fog or cloud, in order to
leverage one or two way sensor performance data at the enterprise level.
A simple example of IoT is Google’s Nest SmartHVAC solution, a
subset of SmartHome technologies. Nest is basically a heating and air
conditioning thermostat controller connected to the internet that enables
remote programing and control through a SmartPhone. The basic elements
of Nest or any IoT system include Machine to Machine (M2M), Machine
to Human (M2H) and Human to Human (H2H) connectivity plus ‘sense
and respond’ processing.
IoT HISTORY
The term IoT is credited to Kevin Ashton, a British technology
entrepreneur and co-founder of the Auto-ID center at MIT, in a 1999
publication and to Bill Joy, another Brit, who cofounded Sun Microsystems,
in a 1999 presentation at the World Economic Forum in Davos. But in
reality, the core concepts of autonomic computing were being developed
even earlier beginning with Cisco’s autonomic ‘self-sensing / self-healing’
routers and switches. Key dates in the history of IoT include:
• Autonomic computing circa 1993;
• Remote aircraft engine condition monitoring circa 1999;
• Net Centric Operations / Nätverksbaserade Försvaret circa 2000;
• Sense & Respond Logistics circa 2003;
• Autonomic Logistics circa 2004;
• Aircraft Health Management circa 2005.
Like many innovations over history, the capabilities of IoT find their origin
and startup capital in military research and development. Vice Admiral
Arthur K. Cebrowski is often called the ‘Godfather’ of Network Centric
Warfare and Network Centric Operations (NCO). Before his passing in
2005, VADM Cebrowski headed the U.S. Office of Force Transformation
and leveraged considerable work and investments made by the Office of
Naval Research (ONR) in aviation, aerospace and defense as far back as
the 1970s. ONR funded the original Reliability Centered Maintenance
report by F. Stanley Nowlan and Howard F. Heap. Nowlan and Heap’s work
formed the basis of what we now call MSG-3 for commercial aviation.
Network Centric Warfare and Network Centric Operations (NCO) were
strategic capabilities undertaken by the US DOD, UK MoD and NATO
in parallel with Sweden’s Network Based Defense (NBD) initiative. NCO
leveraged previous capability developments commonplace in aviation such
as Reliability Centered Maintenance, Condition Based Maintenance, and
the work of the Machine Information Management Open Systems Alliance
(MIMOSA).
Central to NCO methods and capabilities is the concept of sense and
respond. SIDR (Sense, Interpret, Decide, and Respond) is a modernization
of USAF Colonel John Boyd’s OODA (Observe, Orient, Decide and Act)
Loop concept of operations. Getting inside an enemy’s OODA continuous
loop of activities creates battle wins. Sense and respond logistics (S&RL)
was the industrial internet side of NCO, designed to address the negative
operational impacts of Just-In-Time (JIT) logistics.
Diagnostics, prognostics, and health management are common terms
in both medicine and aviation. Another common term adapted from
biology is autonomic. The autonomic nervous system is the involuntary,
autonomous and automatic control system for visceral organs, functioning
below the level of consciousness. The characteristics of a biological
autonomic system are that it is automatic, autonomous and adaptive.
Lockheed Martin Aeronautics developed the Autonomic Logistics
Information System (ALIS) for performance based service lifecycle
management of the F-35 Lightening II Joint Strike Fighter in the mid-2000s.
The maturation of IoT capabilities follows a hierarchy where each level
builds upon the preceding one.
• Sensing — the ability to detect and report an attribute of a thing;
• Monitoring — the ability to record attributes of a thing over time and
relate attributes to control parameters;
• Controlling — the ability to adjust an input parameter in order to
achieve a different output or outcome;
• Diagnostics — the ability to diagnose or determine the cause of
unacceptable conditions, performance, attributes, outputs or outcomes;
• Prediction — is the ability to state a single future condition,
attribute, parameter, output, event or outcome based upon one
or more modeling algorithms, historical data, current sensor data,
behavior and use;
• Prescription — the ability to prescribe a course of action; prescriptive
analytics focuses on finding the best course of action for a given a
prediction and diagnosis;
• Prognostics — the ability to prognosticate is conditional to specific
prescription(s); that is, given a prescribed course of action(s) a prognosis
is the expected future state of attributes, parameters, or outputs that
maintain current or new health (better or worse);
• Autonomics — the ability to automatically and autonomously control
things to achieve desired outcomes.
IoT VALUE
2015 kicked off with a bang at the Consumer Electronics Show when BK
Yoon, CEO at Samsung, spent every minute of his conference opening
keynote presentation talking about all things IoT and vowing to enable
every product Samsung manufactures to connect to the internet by 2017.
The World Economic Forum listed the Internet of Things and Predictive
Analytics in the top five of their 2015 Top Ten Tech initiatives for
businesses and countries.
As part of their 2015 MRO Survey, Oliver Wyman recently published,
‘Turning the Tide, a Wave of New Technology will hit the MRO Industry.’
The survey of aerospace and aviation executives said Aircraft Health
Management, Mobility and Predictive Maintenance were the top three
initiatives for 2015 and the foreseeable future.
“We are focused right now on applying predictive analytics to our
aftermarket business. With predictive big data analytics, we can improve
the reliability of our engines, deliver better services and offer better value to
our customers.”
Larry Volz, CIO, Pratt & Whitney
Cisco estimates the 10 year net present ‘Value at Stake in the Internet of
Everything Economy’ to be $14.4 Trillion USD with the ability to grow
aggregate corporate profits by 21% by 2022. This breaks down into the
following areas of value creation:
• $2.5T Asset utilization;
• $2.7T Supply network efficiencies;
• $2.5T Labor productivity;
• $3.7T Customer experience management improvements;
• $3.0T Innovations in R&D and business models.

5. AUGUST/SEPTEMBER 2015 | AIRCRAFT IT MRO | WHITE PAPER: INTERNET OF THINGS: MICHAEL WM. DENIS | 37
“Aspartoftheir2015MROSurvey,OliverWyman
recentlypublished,‘TurningtheTide,aWaveofNew
TechnologywillhittheMROIndustry.’Thesurveyof
aerospaceandaviationexecutivessaidAircraftHealth
Management,MobilityandPredictiveMaintenance
werethetopthreeinitiativesfor2015andthe
foreseeablefuture.”
MICHAEL WM. DENIS
Michael Wm. Denis
is a renowned
author, speaker and
independent consultant
providing strategy,
business model, organization,
marketing, sales, operations and
technology advisory services
to manufacturers, operators,
maintainers and technology vendors
focused on optimizing the service
lifecycle of complex capital assets.
Among other clients, Michael is
advising and leading Predikto’s
solution strategy and business
development for the aerospace,
aviation and defence markets.
www.slm.aero
PREDIKTO
Predikto provides predictive
maintenance solutions for the rail,
aviation and industrial equipment
industries. Its proprietary data
analysis and prediction engine is
built on an auto-dynamic machine
learning protocol that adapts to
changing environments in near
real time. Predikto specializes in
operationalizing predictions of
critical events like component
failures and poor asset health
to enhance a company’s overall
operational and financial
performance.
www.Predikto.com
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During the Paris Air Show, GE Aviation gave a presentation where they
estimated an easily achievable 1% performance improvement from
Industrial IoT capabilities would result in $22bn USD annual benefits
across the civil aviation industry from fuel savings ($10B USD), delays and
cancellations ($8bn USD), and asset utilization, material and labor savings
($4bn USD).
But as William T. Greene, Vice President, Technical Operations Finance
and Strategic Planning at American Airlines, always used to say, “How do
I cash that check?” The intent of Will’s simple question rests in the fact that
there is a considerable difference between value creation (potential energy)
and value realization (kinetic energy). For the MRO side of aviation, the
IoT check is cashed in the Service Lifecycle via Predictive Maintenance.
IN THE NEXT ISSUE
The second article will take readers through the detailed ways in which
the Internet of Things can be harnessed to improve MRO processes in
areas such as predictive maintenance, diagnostics, prognostics and asset
health management, as well as how it can enhance flight operations,
enable servitization and support new and more efficient business models
delivering better outcomes for all parties.
INTERACTIVE Click here for full product details
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2moroAnnoncePresse1112.pdf 11/01/12 16:12:56

6. Visit conference website: http://www.aircraft-commerce.com/conferences/Bangkok_2015/Home.asp
For further information contact Stephen Keeble – stephen@aircraft-commerce.com; +44 1403 230 888
AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE
28th & 29th October 2015 – Amari Watergate Hotel, Bangkok, Thailand
APAC
“Airlines will be doing themselves an injusticenot to attend this event”
Cathay Pacific Airways
Vendors exhibiting their software include: Lead Sponsor: