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     Successfully attracting, retaining and developing national talent across the Gulf
                                       International summit: 25 & 26 April 2011
                                      Interactive workshops: 24 & 27 April 2011
                                            Grand Millenium, Dubai, UAE                                           Boo
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                                                                                                              US $ e up to
                                                                                                                         750




Speakers in the spotlight:                                        Key benefits of attending:

• Essa Al Mulla, Executive Director                               • Debating the core roots of nationalisation hurdles
  Emirates National Development Programme
• Melanie Relton, Regional Manager, British Council               • Identifying best strategies to attract nationals
• Ahmad Saleh, Head of HR, Aujan Industries
• Imran Ahmad, Head of Talent Management                          • Implementing best practice processes for developing nationals
  Al Jomaih Automotive Company
• Zuhair Al Haj, Senior GM Group Administration & Emiratisation   • Tailoring development programmes and analysing how to get
  Al Futtaim Group                                                  them right for future needs
• Abdul Hakim AlBannay, General Manager Corporate Affairs
  ETA ASCON                                                       • Learning how to successfully retain national talent
• Essa Ali Al Zaabi, Deputy General Manager, EIBFS
• John Mowatt, Director Centre of Emiratisation, R&D              • Tackling the challenges of cultural differences
  Emirates Academy
• AbdulRahman Saqr, Head of Emiratisation, lloyds TSB             • Develop useful skills which will enable you to retain your top
                                                                    national talent and transform them into future leaders
• Dr. Naji AlMahdi, Executive Director, NIVE

                                    For more information or to register
                   Tel: +971 4 364 2975 Fax: +971 4 363 1938 Email: enquiry@iqpc.ae
                                       www.gccnationalisation.com
                Endorsed by:                                          Media partners:                          Researched and developed by:
Essential interactive workshops: Sunday 24 and Wednesday 27 April 2011

IQPC’s workshops are unique opportunities to spend valuable time with industry experts. These interactive sessions are extended
to ensure that you will get to the heart of the summit’s most critical issues and uncover practical solutions you can apply in your
own company.

Pre-summit half day workshop                                                Post-summit half day workshop
Sunday 24 April 2011, 09:00 – 12:00                                         Wednesday 27 April 2011, 09:00 – 12:00

Workshop A: ‘Ready for the world of work?’ - supporting                     Workshop C: Sustainable employee engagement and
young people to be work ready                                               empowering company culture

This is an interactive workshop where facilitators and                      How do you know if your employees are actually satisfied, happy,
participants will review, in-depth, the fundamental skills needed           motivated or even engaged in their day-to-day roles? Do they talk
for employability in GCC countries and share knowledge about                about your organisation outside of the office – what do they say?
the latest initiatives to develop such skills. Participants will learn      This workshop will show you how to create an engaging,
about the worldwide and regional British Council’s skills for               interactive environment that nationals will find hard to leave.
employability programme and draw lessons of best practices
from the world in general and the GCC in particular.
                                                                            Benefits of attending:
                                                                            • Build a company culture that engages all employees
Benefits of attending:
• Gain understanding about the current employment statistics                • Look at programmes to empower your employees and to
  and position                                                                make them loyal advocates of the organisation
• Explore the private – public shift in relation to education reforms       • Understand where there may be current problems and
  - key challenges and an understanding as to what the skills gaps            explore how you can eradicate them
  are and industry shortages
• Receive an overview of employability – what does this mean for            Workshop facilitator:
  the industry, educators and the future workforce?                         Paul Michael Gledhill, Director & Co-Founder, Xpert learning
• Witness how educators are working towards a ‘work ready’ graduate
• Learn how to bridge the gap using innovation and good                     Post-summit half day workshop
  practice models
                                                                            Wednesday 27 April 2011, 13:00 – 16:00
Workshop facilitators:
Melanie Relton, Regional Vocational Education Manger                        Workshop D: Work environment as an effective tool to
British Council based in the UAE                                            retain nationals
Dr. Naji AlMahdi, Executive Director, National Institute
for Vocational Education                                                    Most organisations have a retention problem. To solve it, some
                                                                            have designed retention strategies based on compensations and
Pre-summit half day workshop                                                benefits. Some of them have also considered learning and growth
Sunday 24 April 2010, 13:00 – 16:00                                         for retaining national talents. Only very few organisations have
                                                                            considered work environment as an important factor, not only to the
Workshop B: Reviewing your talent management process –                      national’s decision of staying in, or leaving the organisation, but
Does it have what you need to develop national talent?                      also to all employees’ productivity, satisfaction, and engagement.

Talent management is a critical part of running a successful                Benefits of attending:
organisation. Managing your national talent depends on you                  • Understand your work environment and all factors within
implementing a solid process to manage their entry to, and ongoing          • Establish if those factors really influence retention
development within, the organisation. This session will look at the         • Analyse different ways organisations can improve on those
key aspects of effective talent management processes and enable               factors and learn how to handle them
you to do a mini ‘audit’ of what you have in place during the session.

Benefits of attending:                                                      Workshop facilitator:
• Identify the ‘must have’ components of an effective talent                Wael Albassam, Human Resources Manager, Zamil Industrial
  management process
• Evaluate your current strategies – do they enable you to
  effectively support the development of your national talent?
• Consider the integration of different aspects of such a process

This workshop will be highly interactive involving a variety of
learning techniques including mini lectures, group discussions
and individual work. This workshop is appropriate for anyone
wanting to rethink their existing talent management strategies or
consider how they could build such a process.

Workshop facilitators:
Nanette Fairley, CEO, Innovative HR Solutions
Fiona Kelly, Executive Director – Operations, Innovative HR
Solutions

                          IQPC provides business executives around the world with tailored practical conferences, large scale events, topical seminars
                          and in-house training programmes, keeping them up-to-date with industry trends, technological developments and the
                          regulatory landscape. IQPC’s large scale conferences are market leading “must attend” events for their respective industries.

IQPC produces more than 1,700 events annually around the world, and continues to grow. Founded in 1973, IQPC now has offices in major cities
across six continents including: Bengaluru, Berlin, Dubai, london, New York, Sao Paulo, Singapore, Stockholm, Sydney, and Toronto. IQPC
leverages a global research base of best practices to produce an unrivalled portfolio of conferences. www.iqpc.ae

                       For more information or to register Tel: +971 4 364 2975
Summit day one: Monday 25 April 2011

08:30                              Registration and coffee                                      13:20                          Career counseling (career guidance) in public schools
                                                                                                                               Career guidance is missing from the UAE education




                                                                                                INTERACTIVE PANEl DISCUSSION
09:00                              Chair’s welcome and opening speech                                                          system and if this is not resolved as soon as possible,
                                                                                                                               UAE nationals (Emiratis) will face a major issue in the
                               Analysing the core roots of nationalisation challenges                                          future as they will not be equipped to plan a career path,
                                                                                                                               thus hindering their growth.
09:10                              How far have we come?                                                                       Panel led by:
                                   • The progress of nationalisation since 1998 across                                         Essa Al Mulla, Director
INTERACTIVE PANEl DISCUSSION




                                     the GCC                                                                                   Emirates National Development Programme
                                   • Overview of statistics and actual developments made                                       Zuhair Al Haj, Senior General Manager Group
                                     in the Gulf region                                                                        Administration and Emiratisation, Al Futtaim Group
                                   • Distinguishing what to expect from future strategies                                      Abdul Hakim AlBannay, General Manager Corporate
                                     and quotas                                                                                Affairs, ETA ASCON
                                   • Comparing initiatives and the progress made between
                                     GCC countries                                              14:00                          Missing tools which affect a national’s efficiency
                                   Panelists include:                                                                          • Analysing effective tools such as education and
                                   Imran Ahmad, Head of Talent Management                                                        counseling to improve a national’s work ethic
                                   Al Jomaih Automotive Company                                                                • Providing guidance and supervision to create career
                                   Abdulrahman Saqr, Head of Emiratisation                                                       clarity and inspire nationals to take ownership
                                   lloyds TSB                                                                                  • Determining the importance of positive and professional
                                                                                                                                 values and behaviours to achieve a stable career
09:50                              Identifying challenges from different perspectives:                                         AbdulRahman Saqr, Head of Emiratisation & Senior
                                   Employers & employees, expats & nationals                                                   Adviser, lloyds TSB
                                   • Analysing the most common reasons which stop
                                     nationals from applying for jobs in the private sector                                     Career guidance and attraction strategies
                                   • Exploring ongoing recruitment challenges facing private
                                     sector organisations                                       14:40                          Networking break and refreshments
                                   • Determining the most effective nationalisation model
                                   Selim Sadek, VP Strategy, UAE Academy                        15:10                          Career theory in an emerging Arab gulf economy:
                                                                                                                               The impact of expectations and self-efficacy
10:30                              Morning break, networking and refreshments                                                  • Exploring career attitudes of 2267 students in an
                                                                                                                                 emerging Arab gulf economy
11:00                              Choose one of three interactive roundtables to maximise                                     • Gaining in-depth knowledge of labour nationalisation
                                   your time at the summit by focusing on your biggest                                           policies as well as the adoption of proactive strategies
                                   challenge and having the opportunity to openly discuss                                      • Understanding the strong implications on the private
ROUNDTABlE SESSION




                                   it with your peers and industry experts.                                                      sector due to the social contract and the resulting
   INTERACTIVE




                                   Attraction, retention and development                                                         expectations towards state employment
                                   Attraction: Zuhair Al Haj, Senior General Manager Group                                     Ingo Forestenlechner, Professor
                                   Administration and Emiratisation, Al Futtaim Group                                          UAE University & Federal Demographic Council
                                   Retention: Wael Albassam, Human Resources
                                   Manager, Zamil Industrial                                    15:50                          Attracting nationals to non-traditional careers in
                                   Development: Nader Al-Sayed, Talent Development                                             the private sector
                                   Group HR, Qtel                                                                              • Assessing what motivates national talent to work for the
                                                                                                                                 public sector compared to the private sector
11:40                              The four hurdles for workforce nationalisation                                              • Identifying non-financial benefits which will attract
                                   • Evaluating the four nationalisation hurdles: perception,                                    nationals to private sector roles
                                     rewards & conditions, legislation and competencies                                        • Examining if expat salaries are really hindering the
                                   • Examining the perspectives of the different                                                 nationalisation process
                                     stakeholders in the nationalisation process                                               • Comparing actual costs and salary structures between
                                   • Diagnosing the level of support which private                                               hiring nationals vs. expats – taking into account visa
                                     organisations receive from the government                                                   costs, relocation costs etc
                                   • Utilising lessons of best practice to overcome the                                        Atul Gokhale, Executive Director
                                     four nationalisation hurdles                                                              National Hospitality Tourism Institute
                                   Naji AlMahdi, Executive Director
                                   National Institute for Vocational Education                  16:30                          Chair’s final comments and end of summit day one

12:20                              Lunch break and networking opportunity




                                                        Fax: +971 4 363 1938 Email: enquiry@iqpc.ae
Summit day two: Tuesday 26 April 2011

08:30               Registration and coffee                                      14:00         Talent management in the private sector and
                                                                                               managing talent for retention
09:00               Chair’s welcome and opening speech                                         • Comprehending talent management perspectives
                                                                                                 which will drive business results and nationalisation
               Role of universities, authorities and local governments                         • Exploring the latest training methods to improve
                                                                                                 retention rates
09:10               The importance of social responsibility                                    • Highlighting successful strategies to provide in-depth
                    • Evaluating why the private sector needs to be                              knowledge of what to expect from the future
                      introduced to students during their education                            Imran Ahmad, Head of Organisational Development &
PANEl DISCUSSION




                    • Creating awareness between young nationals to increase                   Talent Management, Al Jomaih Automotive Company
  INTERACTIVE




                      motivation, productivity and establish ownership
                    • Developing a relationship between nationals and            14:40         Afternoon break, networking and refreshments
                      expats to create a unified society
                    Paul Michael Gledhill, Director & Co-Founder                 15:10         Transforming next generation nationals into
                    Xpert learning                                                             future leaders
                                                                                               • Introducing creative opportunities to encourage pride,
09:50               The progress of nationalisation in the finance sector                        responsibility & growth




                                                                                  CASE STUDY
                    • Identifying the trends of the different segments within                  • Identifying top performers and providing focused
                      the finance industry                                                       management training
                    • Examining the figures of different organisations to                      • Successfully engaging future leaders in order to
                      understand the success rate and quotas                                     retain them
                    • Uncovering the male to female ratio within banks and                     Aisha M. Al Shareef, Director Resourcing & Talent
                      insurance companies                                                      Management Group Human Capital, Dubai Holding
                    Essa Ali Al Zaabi, Deputy General Manager, EIBFS
                                                                                 15:50         Nationals in the hospitality sector - Rotana’s story
10:30               Morning break, networking and refreshments                                 • Analysing difficulties for companies working with or
                                                                                                 around alcoholic beverages
                    Career development and retention strategies                                • Learning why the hospitality industry is classed as
                                                                                                 a demeaning sector and creating attractive positions
11:00               Successfully retaining national talent                                       for nationals
                    • Examining training programmes and continous                              • Gaining an insight into Rotana’s nationalisation
                      development plans for all employees                                        progress and understanding the effectiveness of
                    • Highlighting key methods of motivating and rewarding                       their Duroob leadership programme
                      trainers and managers                                                    Olga Kampaxi, Regional HR Director
                    • Defining the effectiveness of performance                                Rotana Hotel Management
                      management systems
                    Ahmad Saleh, Head of HR, Aujan Industries                    16:30         End of summit

11:40               Training to develop employees to their potential
                    and not just to company requirements
                    • Understanding employee motivation and allowing
                      room for creativity and growth during their training
                      and development
                    • Analysing best practices on how companies can
                      handle their employees’ mistakes and use them as
                      learning platforms
                    • Creating job satisfaction – the key to a successful
                      retention rate
                    John Mowatt, Director Centre for Emiratisation
                    Research & Development, Emirates Academy

12:20               Lunch break and networking opportunity

13:20               Highlighting the issues around cultural differences
                    • Understanding the challenges of facilitating a balanced
                      working environment
                    • Diagnosing best practice models of introducing entry
                      level nationals to western organisations
                    • Overcoming cultural hurdles such as language barriers to
                      integrate your employees and create a dynamic workforce
                    Jalal Alkhaled, Chief HR Officer
                    Abu Dhabi National Insurance Company




                                                       www.gccnationalisation.com
6
                                                                      Endorsed by:

                                                                                                  The British Council is the
                                                                                                  UK’s international organisation
                                                                                                  for educational opportunities
Since nationalisation was introduced in the Gulf region, the          and cultural relations. We work in over 100 countries
private sector has faced many challenges implementing the             worldwide to build engagement and trust for the UK
correct strategies. Attracting nationals to non-traditional careers   through the exchange of knowledge and ideas between
has been difficult due to cultural anomalies and lack of guided
                                                                      people. We achieve this purpose through our work in
education. Now governments, private sector organisations and
universities are coming together to help the next generation of       three programme areas, and specified outputs in those
nationals with hands-on training and support to adapt to a new        areas: Intercultural dialogue, Creative and knowledge
mindset which will allow them to progress in their roles and build    economy and Climate change by drawing on our
stable careers.                                                       expertise in five sectors : Arts, Education, Science,
                                                                      Governance, and English and last year we engaged face
IQPC’s 6th Annual GCC Nationalisation Summit will once                to face with 13.2 million people and reached 221 million.
again provide an essential interactive platform to discuss the        We are a non-political organisation which operates at
Gulf region’s major nationalisation challenges and analyse fresh      arm’s length from government. www.britishcouncil.org
solutions. You will have the opportunity to debate, benchmark
and learn from your peers and industry experts.
                                                                                                 Emirates Nationals
                                                                                                 Development Programme
What past IQPC event attendees said:                                                             (ENDP) was established as
                                                                                                 per the directives of HH
“I gained a lot of great ideas”                                                                  Sheikh Mohammed Bin
Team Leader Contracts Manpower Kuwaitisation                                                     Rashid Al Maktoum, Vice
Kuwait Oil Company, Kuwait                                                                       President and Prime Minister
                                                                      of UAE and Ruler of Dubai, with the objective of
“Focused on new ideas for attracting nationals”                       increasing the presence of UAE Nationals in all the
Emiratisation Manager, Roads & Transports Authority (RTA), UAE
                                                                      sectors of the economy - especially the private sector.
“Be prepared for a pleasant and informative surprise”
General Secretariat, Executive Council, UAE                           Media partners:


Who will you network with at the 6th Annual GCC
Nationalisation Summit?

By attending this summit you will have the opportunity to meet        Key benefits of attending the 6th Annual GCC
executives from across vertical industries with titles including:     Nationalisation Summit:
Chiefs, VPs, Heads, GMs, Managers of:                                 • Get the opportunity to interactively discuss the real
Human Resources                                                         nationalisation challenges
Nationalisation, Emiratisation                                        • Learn how to manage the next generation of nationals
Qatarisation, Omanisation
                                                                      • Hear from HR & nationalisation experts and have the
Saudisation, Bahrainisation
                                                                        opportunity to network and benchmark with them
Talent Management
Training and Development                                              • Understand the real reasons behind “job hopping”
Human Capital                                                         • Comprehend how collaborating with local universities will
Talent Acquisition                                                      improve attraction capabilities
Recruitment                                                           • Develop useful skills which will enable you to retain your top
                                                                        national talent and transform them into future leaders
Delegate profile of the past GCC Nationalisation Summit:
                                                                      For more information on upcoming events contact
                                                                      enquiry@iqpc.ae

                                                                      Sponsorship & exhibition opportunities
                                                                      Only at the 6th Annual GCC Nationalisation Summit will the
                                                                      highest-level decision makers attend in one place at one time.
                                                                      They will evaluate products and services and will look to
                                                                      short-list potential suppliers.
                                                                      • Can you afford to miss out on this opportunity?
                                                                      • Do you have a product or service that our senior
                                                                        decision-makers and influencers need?
                                                                      We have a range of business development / marketing and
                                                                      sales solutions that will be tailored to specifically deliver
                                                                      on your business objectives. For more details email
                                                                      sponsorship@iqpc.ae or call +971 4 364 2975
International summit
                                                                                                                                                            5 WAYS TO REGISTER
                                                6                                                 25 & 26 April 2011
                                                                                                                                       Online:     www.gccnationalisation.com
                                                                                              Interactive workshops                    Phone:     +971 4 364 2975
                                                                                                  24 & 27 April 2011                   Fax:       +971 4 363 1938
                                                                                       Grand Millenium, Dubai, UAE                     Email:     enquiry@iqpc.ae
                                                                                                                                       Post:      IQPC Dubai FZ LLC
                                                         REGISTRATION                                                                             PO Box 502397
                                                                                                                                                  Dubai, UAE
Event Code: 11764.006
Please complete in BLOCK CAPITALS as information                      Please do not remove this label even if it is not addressed                             TEAM DISCOUNTS
is used to produce delegate badges.                                   to you.Your Priority Registration Code is printed on the
Please photocopy for multiple bookings.                                                                                                Team discounts available on request. Call +971 4 364 2975
                                                                      top of the label below. Please quote it when registering:
                                                                                                                                       for more information.

                                                                                                                                                       VENUE & ACCOMMODATION
                                                                                                                                                             Grand Millennium Dubai
                                                                                                                                                             Sheikh Zayed Road
                                                                                                                                                             Al Barsha, P.O. Box 212422
                                                                                                                                                             Dubai, United Arab Emirates
                                                                                                                                                             Tel: +971 4429 9999
                                                                                                                                                             Fax: +971 4 422 5643
                                                                                                                                                             Email: sales@grandmill-dubai.com
                                                                                                                                                             Online: www.grandmill-dubai.com


                                                                                                                                       VENUE & ACCOMMODATION:
                                               PRIORITY BOOKING FORM                                                                   Hotel and travel costs are not included in the registration fee.
• Discounts cannot be combined.                                       • Payment prior to summit is mandatory for attendance.
                                                                                                                                       For assistance in your travel and accommodation requirements,
• Discounts are not valid if payment is received after                                                                                 please refer to details below:
  closing date.                                                                                                                        Room Reservation
                                                                                                                                       Special / corporate rate for room accommodation is available in
                     Book and pay before 30 January 2011 and save up to US $750
                                                                                                                                       the hotel. You may contact the hotel directly as per the details
                                                           SUMMIT PRICES                                                               above quoting IQPC Middle East or the name of the conference.
                                                                                                                                       Flight reservation:
Summit package                            Before                  Before                   Before                 Standard
                                     30 January 2011         27 February 2011          27 March 2011                price
                                                                                                                                       Contact Anuj Sachev or Charo Marie at SNTTA Travel
                                                                                                                                       & Tours LLC Dubai.
   Gold package                        US $4,265                US $4,515                US $4,765               US $5,015             Email: iqpc@snttadubai.com
   (Summit + 2 workshop days)        (Save US $750)           (Save US $500)           (Save US $250)
                                                                                                                                       Tel: +971 4 282 9000
                                                                                                                                       Fax: +971 4 282 9988
   Silver package                      US $3,312                US $3,510                US $3,702               US $3,897             www.sntta.com
   (Summit + 1 workshop day)         (Save US $585)           (Save US $387)           (Save US $195)                                  Please book at the earliest for your convenience

   Summit only                         US $2,124                US $2,250                US $2,375               US $2,499
                                                                                                                                                   CONFERENCE DOCUMENTATION
                                     (Save US $375)           (Save US $249)           (Save US $124)                                     If you cannot make the dates you can still access all of the
                                                                                                                                       presentations delivered throughout the conference days for just
                                                                                                                                       US $450, post event. Contact us on +971 4 364 2975 for further details.
                                                    DELEGATE DETAILS                                                                   PAYMENT:
DELEGATE 1          Mr         Mrs       Ms         Dr        Other                                                                    • Payment is due in full at the time of registration and includes lunches,
                                                                                                                                         refreshments and detailed conference materials.
First Name:                                                                 Surname:                                                   • Your registration will not be confirmed until payment is received and
                                                                                                                                         may be subject to cancellation.
Email:                                                                      Telephone:                                                 • If a booking is received 10 working days before the conference a credit
                                                                                                                                         card number will be required to confirm your place, likewise if full
Job Title:                                                                  Department:                                                  payment has not been received before the conference date.
Organisation:                                                               Nature of business:                                        DISCOUNTS:
                                                                                                                                       • All 'Early Bird' Discounts require payment at time of registration and
Address:                                                                                                                                 before the cut-off date in order to receive any discount.
                                                                                                                                       • Any other discounts offered by IQPC (including team discounts) must
Postcode:                                                                   Country:                                                     also require payment at the time of registration.
                                                                                                                                       • All discount offers cannot be combined with any other offer.
Telephone:                                                                  Fax:
                                                                                                                                       CANCEllATION, POSTPONEMENT AND SUBSTITUTION POlICY:
Dept. Head:                                                                 Training Manager:                                          • You may substitute delegates at any time by providing reasonable
                                                                                                                                         advance notice to IQPC.
Name of person completing form if different from delegate:                                                                             • For any cancellations received in writing not less than eight (8) days
                                                                                                                                         prior to the conference, you will receive a 90% credit to be used at
Signature:                                                                  Date:                                                        another IQPC conference which must occur within one year from the
                                                                                                                                         date of issuance of such credit. An administration fee of 10% of the
I agree to IQPC’s payment terms                                                                                                          contract fee will be retained by IQPC for all permitted cancellations.
If you have not received an acknowledgement before the conference, please call us to confirm your booking.                               No credit will be issued for any cancellations occurring within seven
                                                                                                                                         (7) days (inclusive) of the conference.
                                                      PAYMENT METHOD                                                                   • In the event that IQPC cancels an event for any reason, you will
                                                                                                                                         receive a credit for 100% of the contract fee paid. You may use this
We also accept payment by the following methods:                                                                                         credit for another IQPC event to be mutually agreed with IQPC, which
   By Credit Card                                                                                                                        must occur within one year from the date of cancellation.
                                                                                                                                       • In the event that IQPC postpones an event for any reason and the
Please debit my credit card:         Visa        Mastercard           American Express                                                   delegate is unable or unwilling to attend on the rescheduled date, you
                                                                                                                                         will receive a credit for 100% of the contract fee paid. You may use this
Card No:                                                                                                                                 credit for another IQPC event to be mutually agreed with IQPC, which
                                                                                                                                         must occur within one year from the date of postponement.
Valid From:                                 Expiry Date:                               Issue Number:                                   • Except as specified above, no credits will be issued for cancellations.
                                                                                                                                         There are no refunds given under any circumstances.
Card Holder’s name:                                                         Signature:                                                 • IQPC is not responsible for any loss or damage as a result of a
                                                                                                                                         substitution, alteration or cancellation/postponement of an event. IQPC
Card billing address: (if different from Co.address)                                                                                     shall assume no liability whatsoever in the event this conference is
                                                                                                                                         cancelled, rescheduled or postponed due to a fortuitous event, Act
Country:                                                                    Postcode:                                                    of God, unforeseen occurrence or any other event that renders
                                                                                                                                         performance of this conference impracticable, illegal or impossible.
   Cheque / Bank Draft: Made payable to IQPC FZ LLC                                                                                      For purposes of this clause, a fortuitous event shall include, but not be
                                                                                                                                         limited to: war, fire, labor strike, extreme weather or other emergency.
   By Direct Transfer: Please quote AE 11764.006 with remittance advice
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IQPC Bank Details: Account name: INTL QUALITY & PROD CEN FZ LLC                                                                        • Please note that speakers and topics were confirmed at the time of
Account No.: 020 – 879714 - 100 Swift Code: BBME AEAD                                                                                    publishing; however, circumstances beyond the control of the
HSBC Bank Middle East Limited, Bur Dubai Branch, P.O. Box: 66, Dubai, UAE.                                                               organisers may necessitate substitutions, alterations or cancellations
                                                                                                                                         of the speakers and/or topics. As such, IQPC reserves the right to
All Bank charges to be borne by the payer. Please ensure that IQPC receives the full invoiced amount.                                    alter or modify the advertised speakers and/or topics if necessary.
Please tick the appropriate box if you would like to pay by one of these methods and our customer services team                          Any substitutions or alterations will be updated on our web page
will contact you directly to finalise the payment.                                                                                       as soon as possible.
                                                                                                                                       YOUR DETAIlS:
                                                       PAYMENT TERMS                                                                   Please email our database manager
Payment is due upon receipt of invoice. Bookings received within 10 working days of the conference require a credit card number        at enquiry@iqpc.ae and inform him/her
to confirm your place. Payment prior to the event is mandatory for attendance. All bookings gaining the early bird discount must be    of any incorrect details which will be
paid before the early bird date, otherwise the full rate will be applied and charged. In these instances, payment of the full amount   amended accordingly.
will be required before entry to the event.

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6th Annual GCC Nationalisation Summit

  • 1. 6 Successfully attracting, retaining and developing national talent across the Gulf International summit: 25 & 26 April 2011 Interactive workshops: 24 & 27 April 2011 Grand Millenium, Dubai, UAE Boo k an pay d 30 J befo an re and uary 201 sav 1 US $ e up to 750 Speakers in the spotlight: Key benefits of attending: • Essa Al Mulla, Executive Director • Debating the core roots of nationalisation hurdles Emirates National Development Programme • Melanie Relton, Regional Manager, British Council • Identifying best strategies to attract nationals • Ahmad Saleh, Head of HR, Aujan Industries • Imran Ahmad, Head of Talent Management • Implementing best practice processes for developing nationals Al Jomaih Automotive Company • Zuhair Al Haj, Senior GM Group Administration & Emiratisation • Tailoring development programmes and analysing how to get Al Futtaim Group them right for future needs • Abdul Hakim AlBannay, General Manager Corporate Affairs ETA ASCON • Learning how to successfully retain national talent • Essa Ali Al Zaabi, Deputy General Manager, EIBFS • John Mowatt, Director Centre of Emiratisation, R&D • Tackling the challenges of cultural differences Emirates Academy • AbdulRahman Saqr, Head of Emiratisation, lloyds TSB • Develop useful skills which will enable you to retain your top national talent and transform them into future leaders • Dr. Naji AlMahdi, Executive Director, NIVE For more information or to register Tel: +971 4 364 2975 Fax: +971 4 363 1938 Email: enquiry@iqpc.ae www.gccnationalisation.com Endorsed by: Media partners: Researched and developed by:
  • 2. Essential interactive workshops: Sunday 24 and Wednesday 27 April 2011 IQPC’s workshops are unique opportunities to spend valuable time with industry experts. These interactive sessions are extended to ensure that you will get to the heart of the summit’s most critical issues and uncover practical solutions you can apply in your own company. Pre-summit half day workshop Post-summit half day workshop Sunday 24 April 2011, 09:00 – 12:00 Wednesday 27 April 2011, 09:00 – 12:00 Workshop A: ‘Ready for the world of work?’ - supporting Workshop C: Sustainable employee engagement and young people to be work ready empowering company culture This is an interactive workshop where facilitators and How do you know if your employees are actually satisfied, happy, participants will review, in-depth, the fundamental skills needed motivated or even engaged in their day-to-day roles? Do they talk for employability in GCC countries and share knowledge about about your organisation outside of the office – what do they say? the latest initiatives to develop such skills. Participants will learn This workshop will show you how to create an engaging, about the worldwide and regional British Council’s skills for interactive environment that nationals will find hard to leave. employability programme and draw lessons of best practices from the world in general and the GCC in particular. Benefits of attending: • Build a company culture that engages all employees Benefits of attending: • Gain understanding about the current employment statistics • Look at programmes to empower your employees and to and position make them loyal advocates of the organisation • Explore the private – public shift in relation to education reforms • Understand where there may be current problems and - key challenges and an understanding as to what the skills gaps explore how you can eradicate them are and industry shortages • Receive an overview of employability – what does this mean for Workshop facilitator: the industry, educators and the future workforce? Paul Michael Gledhill, Director & Co-Founder, Xpert learning • Witness how educators are working towards a ‘work ready’ graduate • Learn how to bridge the gap using innovation and good Post-summit half day workshop practice models Wednesday 27 April 2011, 13:00 – 16:00 Workshop facilitators: Melanie Relton, Regional Vocational Education Manger Workshop D: Work environment as an effective tool to British Council based in the UAE retain nationals Dr. Naji AlMahdi, Executive Director, National Institute for Vocational Education Most organisations have a retention problem. To solve it, some have designed retention strategies based on compensations and Pre-summit half day workshop benefits. Some of them have also considered learning and growth Sunday 24 April 2010, 13:00 – 16:00 for retaining national talents. Only very few organisations have considered work environment as an important factor, not only to the Workshop B: Reviewing your talent management process – national’s decision of staying in, or leaving the organisation, but Does it have what you need to develop national talent? also to all employees’ productivity, satisfaction, and engagement. Talent management is a critical part of running a successful Benefits of attending: organisation. Managing your national talent depends on you • Understand your work environment and all factors within implementing a solid process to manage their entry to, and ongoing • Establish if those factors really influence retention development within, the organisation. This session will look at the • Analyse different ways organisations can improve on those key aspects of effective talent management processes and enable factors and learn how to handle them you to do a mini ‘audit’ of what you have in place during the session. Benefits of attending: Workshop facilitator: • Identify the ‘must have’ components of an effective talent Wael Albassam, Human Resources Manager, Zamil Industrial management process • Evaluate your current strategies – do they enable you to effectively support the development of your national talent? • Consider the integration of different aspects of such a process This workshop will be highly interactive involving a variety of learning techniques including mini lectures, group discussions and individual work. This workshop is appropriate for anyone wanting to rethink their existing talent management strategies or consider how they could build such a process. Workshop facilitators: Nanette Fairley, CEO, Innovative HR Solutions Fiona Kelly, Executive Director – Operations, Innovative HR Solutions IQPC provides business executives around the world with tailored practical conferences, large scale events, topical seminars and in-house training programmes, keeping them up-to-date with industry trends, technological developments and the regulatory landscape. IQPC’s large scale conferences are market leading “must attend” events for their respective industries. IQPC produces more than 1,700 events annually around the world, and continues to grow. Founded in 1973, IQPC now has offices in major cities across six continents including: Bengaluru, Berlin, Dubai, london, New York, Sao Paulo, Singapore, Stockholm, Sydney, and Toronto. IQPC leverages a global research base of best practices to produce an unrivalled portfolio of conferences. www.iqpc.ae For more information or to register Tel: +971 4 364 2975
  • 3. Summit day one: Monday 25 April 2011 08:30 Registration and coffee 13:20 Career counseling (career guidance) in public schools Career guidance is missing from the UAE education INTERACTIVE PANEl DISCUSSION 09:00 Chair’s welcome and opening speech system and if this is not resolved as soon as possible, UAE nationals (Emiratis) will face a major issue in the Analysing the core roots of nationalisation challenges future as they will not be equipped to plan a career path, thus hindering their growth. 09:10 How far have we come? Panel led by: • The progress of nationalisation since 1998 across Essa Al Mulla, Director INTERACTIVE PANEl DISCUSSION the GCC Emirates National Development Programme • Overview of statistics and actual developments made Zuhair Al Haj, Senior General Manager Group in the Gulf region Administration and Emiratisation, Al Futtaim Group • Distinguishing what to expect from future strategies Abdul Hakim AlBannay, General Manager Corporate and quotas Affairs, ETA ASCON • Comparing initiatives and the progress made between GCC countries 14:00 Missing tools which affect a national’s efficiency Panelists include: • Analysing effective tools such as education and Imran Ahmad, Head of Talent Management counseling to improve a national’s work ethic Al Jomaih Automotive Company • Providing guidance and supervision to create career Abdulrahman Saqr, Head of Emiratisation clarity and inspire nationals to take ownership lloyds TSB • Determining the importance of positive and professional values and behaviours to achieve a stable career 09:50 Identifying challenges from different perspectives: AbdulRahman Saqr, Head of Emiratisation & Senior Employers & employees, expats & nationals Adviser, lloyds TSB • Analysing the most common reasons which stop nationals from applying for jobs in the private sector Career guidance and attraction strategies • Exploring ongoing recruitment challenges facing private sector organisations 14:40 Networking break and refreshments • Determining the most effective nationalisation model Selim Sadek, VP Strategy, UAE Academy 15:10 Career theory in an emerging Arab gulf economy: The impact of expectations and self-efficacy 10:30 Morning break, networking and refreshments • Exploring career attitudes of 2267 students in an emerging Arab gulf economy 11:00 Choose one of three interactive roundtables to maximise • Gaining in-depth knowledge of labour nationalisation your time at the summit by focusing on your biggest policies as well as the adoption of proactive strategies challenge and having the opportunity to openly discuss • Understanding the strong implications on the private ROUNDTABlE SESSION it with your peers and industry experts. sector due to the social contract and the resulting INTERACTIVE Attraction, retention and development expectations towards state employment Attraction: Zuhair Al Haj, Senior General Manager Group Ingo Forestenlechner, Professor Administration and Emiratisation, Al Futtaim Group UAE University & Federal Demographic Council Retention: Wael Albassam, Human Resources Manager, Zamil Industrial 15:50 Attracting nationals to non-traditional careers in Development: Nader Al-Sayed, Talent Development the private sector Group HR, Qtel • Assessing what motivates national talent to work for the public sector compared to the private sector 11:40 The four hurdles for workforce nationalisation • Identifying non-financial benefits which will attract • Evaluating the four nationalisation hurdles: perception, nationals to private sector roles rewards & conditions, legislation and competencies • Examining if expat salaries are really hindering the • Examining the perspectives of the different nationalisation process stakeholders in the nationalisation process • Comparing actual costs and salary structures between • Diagnosing the level of support which private hiring nationals vs. expats – taking into account visa organisations receive from the government costs, relocation costs etc • Utilising lessons of best practice to overcome the Atul Gokhale, Executive Director four nationalisation hurdles National Hospitality Tourism Institute Naji AlMahdi, Executive Director National Institute for Vocational Education 16:30 Chair’s final comments and end of summit day one 12:20 Lunch break and networking opportunity Fax: +971 4 363 1938 Email: enquiry@iqpc.ae
  • 4. Summit day two: Tuesday 26 April 2011 08:30 Registration and coffee 14:00 Talent management in the private sector and managing talent for retention 09:00 Chair’s welcome and opening speech • Comprehending talent management perspectives which will drive business results and nationalisation Role of universities, authorities and local governments • Exploring the latest training methods to improve retention rates 09:10 The importance of social responsibility • Highlighting successful strategies to provide in-depth • Evaluating why the private sector needs to be knowledge of what to expect from the future introduced to students during their education Imran Ahmad, Head of Organisational Development & PANEl DISCUSSION • Creating awareness between young nationals to increase Talent Management, Al Jomaih Automotive Company INTERACTIVE motivation, productivity and establish ownership • Developing a relationship between nationals and 14:40 Afternoon break, networking and refreshments expats to create a unified society Paul Michael Gledhill, Director & Co-Founder 15:10 Transforming next generation nationals into Xpert learning future leaders • Introducing creative opportunities to encourage pride, 09:50 The progress of nationalisation in the finance sector responsibility & growth CASE STUDY • Identifying the trends of the different segments within • Identifying top performers and providing focused the finance industry management training • Examining the figures of different organisations to • Successfully engaging future leaders in order to understand the success rate and quotas retain them • Uncovering the male to female ratio within banks and Aisha M. Al Shareef, Director Resourcing & Talent insurance companies Management Group Human Capital, Dubai Holding Essa Ali Al Zaabi, Deputy General Manager, EIBFS 15:50 Nationals in the hospitality sector - Rotana’s story 10:30 Morning break, networking and refreshments • Analysing difficulties for companies working with or around alcoholic beverages Career development and retention strategies • Learning why the hospitality industry is classed as a demeaning sector and creating attractive positions 11:00 Successfully retaining national talent for nationals • Examining training programmes and continous • Gaining an insight into Rotana’s nationalisation development plans for all employees progress and understanding the effectiveness of • Highlighting key methods of motivating and rewarding their Duroob leadership programme trainers and managers Olga Kampaxi, Regional HR Director • Defining the effectiveness of performance Rotana Hotel Management management systems Ahmad Saleh, Head of HR, Aujan Industries 16:30 End of summit 11:40 Training to develop employees to their potential and not just to company requirements • Understanding employee motivation and allowing room for creativity and growth during their training and development • Analysing best practices on how companies can handle their employees’ mistakes and use them as learning platforms • Creating job satisfaction – the key to a successful retention rate John Mowatt, Director Centre for Emiratisation Research & Development, Emirates Academy 12:20 Lunch break and networking opportunity 13:20 Highlighting the issues around cultural differences • Understanding the challenges of facilitating a balanced working environment • Diagnosing best practice models of introducing entry level nationals to western organisations • Overcoming cultural hurdles such as language barriers to integrate your employees and create a dynamic workforce Jalal Alkhaled, Chief HR Officer Abu Dhabi National Insurance Company www.gccnationalisation.com
  • 5. 6 Endorsed by: The British Council is the UK’s international organisation for educational opportunities Since nationalisation was introduced in the Gulf region, the and cultural relations. We work in over 100 countries private sector has faced many challenges implementing the worldwide to build engagement and trust for the UK correct strategies. Attracting nationals to non-traditional careers through the exchange of knowledge and ideas between has been difficult due to cultural anomalies and lack of guided people. We achieve this purpose through our work in education. Now governments, private sector organisations and universities are coming together to help the next generation of three programme areas, and specified outputs in those nationals with hands-on training and support to adapt to a new areas: Intercultural dialogue, Creative and knowledge mindset which will allow them to progress in their roles and build economy and Climate change by drawing on our stable careers. expertise in five sectors : Arts, Education, Science, Governance, and English and last year we engaged face IQPC’s 6th Annual GCC Nationalisation Summit will once to face with 13.2 million people and reached 221 million. again provide an essential interactive platform to discuss the We are a non-political organisation which operates at Gulf region’s major nationalisation challenges and analyse fresh arm’s length from government. www.britishcouncil.org solutions. You will have the opportunity to debate, benchmark and learn from your peers and industry experts. Emirates Nationals Development Programme What past IQPC event attendees said: (ENDP) was established as per the directives of HH “I gained a lot of great ideas” Sheikh Mohammed Bin Team Leader Contracts Manpower Kuwaitisation Rashid Al Maktoum, Vice Kuwait Oil Company, Kuwait President and Prime Minister of UAE and Ruler of Dubai, with the objective of “Focused on new ideas for attracting nationals” increasing the presence of UAE Nationals in all the Emiratisation Manager, Roads & Transports Authority (RTA), UAE sectors of the economy - especially the private sector. “Be prepared for a pleasant and informative surprise” General Secretariat, Executive Council, UAE Media partners: Who will you network with at the 6th Annual GCC Nationalisation Summit? By attending this summit you will have the opportunity to meet Key benefits of attending the 6th Annual GCC executives from across vertical industries with titles including: Nationalisation Summit: Chiefs, VPs, Heads, GMs, Managers of: • Get the opportunity to interactively discuss the real Human Resources nationalisation challenges Nationalisation, Emiratisation • Learn how to manage the next generation of nationals Qatarisation, Omanisation • Hear from HR & nationalisation experts and have the Saudisation, Bahrainisation opportunity to network and benchmark with them Talent Management Training and Development • Understand the real reasons behind “job hopping” Human Capital • Comprehend how collaborating with local universities will Talent Acquisition improve attraction capabilities Recruitment • Develop useful skills which will enable you to retain your top national talent and transform them into future leaders Delegate profile of the past GCC Nationalisation Summit: For more information on upcoming events contact enquiry@iqpc.ae Sponsorship & exhibition opportunities Only at the 6th Annual GCC Nationalisation Summit will the highest-level decision makers attend in one place at one time. They will evaluate products and services and will look to short-list potential suppliers. • Can you afford to miss out on this opportunity? • Do you have a product or service that our senior decision-makers and influencers need? We have a range of business development / marketing and sales solutions that will be tailored to specifically deliver on your business objectives. For more details email sponsorship@iqpc.ae or call +971 4 364 2975
  • 6. International summit 5 WAYS TO REGISTER 6 25 & 26 April 2011 Online: www.gccnationalisation.com Interactive workshops Phone: +971 4 364 2975 24 & 27 April 2011 Fax: +971 4 363 1938 Grand Millenium, Dubai, UAE Email: enquiry@iqpc.ae Post: IQPC Dubai FZ LLC REGISTRATION PO Box 502397 Dubai, UAE Event Code: 11764.006 Please complete in BLOCK CAPITALS as information Please do not remove this label even if it is not addressed TEAM DISCOUNTS is used to produce delegate badges. to you.Your Priority Registration Code is printed on the Please photocopy for multiple bookings. Team discounts available on request. Call +971 4 364 2975 top of the label below. Please quote it when registering: for more information. VENUE & ACCOMMODATION Grand Millennium Dubai Sheikh Zayed Road Al Barsha, P.O. Box 212422 Dubai, United Arab Emirates Tel: +971 4429 9999 Fax: +971 4 422 5643 Email: sales@grandmill-dubai.com Online: www.grandmill-dubai.com VENUE & ACCOMMODATION: PRIORITY BOOKING FORM Hotel and travel costs are not included in the registration fee. • Discounts cannot be combined. • Payment prior to summit is mandatory for attendance. For assistance in your travel and accommodation requirements, • Discounts are not valid if payment is received after please refer to details below: closing date. Room Reservation Special / corporate rate for room accommodation is available in Book and pay before 30 January 2011 and save up to US $750 the hotel. You may contact the hotel directly as per the details SUMMIT PRICES above quoting IQPC Middle East or the name of the conference. Flight reservation: Summit package Before Before Before Standard 30 January 2011 27 February 2011 27 March 2011 price Contact Anuj Sachev or Charo Marie at SNTTA Travel & Tours LLC Dubai. Gold package US $4,265 US $4,515 US $4,765 US $5,015 Email: iqpc@snttadubai.com (Summit + 2 workshop days) (Save US $750) (Save US $500) (Save US $250) Tel: +971 4 282 9000 Fax: +971 4 282 9988 Silver package US $3,312 US $3,510 US $3,702 US $3,897 www.sntta.com (Summit + 1 workshop day) (Save US $585) (Save US $387) (Save US $195) Please book at the earliest for your convenience Summit only US $2,124 US $2,250 US $2,375 US $2,499 CONFERENCE DOCUMENTATION (Save US $375) (Save US $249) (Save US $124) If you cannot make the dates you can still access all of the presentations delivered throughout the conference days for just US $450, post event. Contact us on +971 4 364 2975 for further details. DELEGATE DETAILS PAYMENT: DELEGATE 1 Mr Mrs Ms Dr Other • Payment is due in full at the time of registration and includes lunches, refreshments and detailed conference materials. 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